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3.5

Based on 784 opinions finded in 1 websites

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Nº 4894 in 7028 in City of London, Westminster

Nº 418 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..coffeeroundpizzasaladspaghetticookedpastacheesechickensteak
Score
OpinionsNoteTripAdvisor7843.5

comment_iconOpinions

the food was very nice but i had to wait a long time just to get to get the food to come to me cold i was very sad i had to run out the place and cry in my car

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shorts v . 2023-11-21

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Had breakfast here on New Year’s Day with my family. A young member of staff clearly didn’t want to be there, he was so rude to us. I would never eat there again

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independence2016 . 2023-01-06

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Wait staff was incredibly rude. Six of us placed orders and were immediately told that we’re doing it wrong. Degrading and unprofessional staff caused us to walk out. Would not recommend.

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Matt-the-Traveler . 2022-07-27

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Food was delicious and served quickly. Atmosphere was lovely and the service provided by Mr Ghaly was second to none!

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Jake reeve . 2020-03-03

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Me and my friends met at the Little Frankie at Trafalgar's Square last Friday, 21 of Feb. We really appreciated our waiter Govani and his effort to make our dinner experience extra special by preparing a French coffee, which we ordered even when it wasn't on the menu, but was done to perfection. Govani demonstrated his dedication not only to his work but to making guests satisfied. It was fabulous, thank you.

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G7882AYjulias . 2020-02-23

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We ate here while staying in London for a short getaway and I am so glad we decided to eat here. A unique tiny Frankie & Bennys resturant Little Frankies has a brillant atmosphere and some very friendly staff. The waiter we had was very friendly and gave amazing customer service not just to us but everyone he served. He really did create a great atmosphere. The food was served quickly and very tasty 10/10. Will be back here again in the future hopefuly.

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BenMow . 2020-02-19

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Me and my partner is on a business trip when we spotted this cool little franchise of frankies😊 we are starving and would want to give it a go for a quick bfast. The man at front was helpful and has a great customer service despite the place is not busy. Very quick and ohh th coffee is lush. Cons - the outside building was hidden from all the signs. They should grab the opportunity of the busking people around it. Great location but we didnt know if its open until we peak outside. Overall it was great! Comfy and quiet. We recommend 👍

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Shayediariies . 2020-02-15

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Very nice food and service..small but very cozy and food was very tasty..serve fast but they didnt have draught

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Ginoxxxx . 2020-02-12

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Great service, speedy service too. Very attentive staff and lovely food. Food was hot and very tasty. Drinks were nice and tasty. Thank you for being so attentive and caring.

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Mariinaborges . 2020-01-13

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The gentleman who served us was amazing he had great customer service skills great to talk to food was fantastic 👍🏻🤘🏻

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Emily W . 2020-01-11

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It was by chance that we visited this restaurant on New Year's Eve. Although we have no reservation, on a chaotic night, the service was always very friendly and professional. The food was comforting, tasteful, all that is needed on a cold london night. One...

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Ana_CBD . 2020-01-08

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We were in a bit of a hurry before catching the Ghost tour bus around the corner and running out of options - Wetherspoons heaving, pub opposite not serving food, next pub shut, next pub expensive roasts only. Dived in here and got just about...

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Raquers41 . 2020-01-02

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We stopped by for lunch on a Thursday afternoon, was was served by a sullen looking server. While the food was typical of other Frankie & Benny’s the service here is almost non-existent and their main concern seemed to turn the tables around, even though...

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fire-tower . 2019-12-12

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Very nice and warm atmosphere, polite service and excellent food! We especially liked the breakfast menu.

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Natalija F . 2019-11-24

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Best. Restaurant. Ever. I like writing awful things about restaurants, but everything here is perfect. Nice atmosphere, music and stuff, great place, FREAKING tasty food and coming quick.

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book l . 2019-11-23

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This is the best place I have EVER eaten. My grandmother wishes she could cook a pizza as nice as Little Frankie's London. I will NEVER eat anywhere but Little Frankie's London ever again. I am moving in. I am moving my wife and kids...

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Joey B . 2019-11-14

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Frankies is on the corner across from Trafalgar Square. They have excellent food and great service. Prices are totally reasonable. I love this restaurant.

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mkheineman . 2019-11-07

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Food ok. Had a Groupon voucher so had a good deal. Friendly staff. Good to visit once. The deserts are good

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jamieba32 . 2019-11-04

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Bite out on my birthday due to a tour round London all day and not had food since breakfast. It was convenient after visiting Buckingham palace. Very polite and friendly staff greet you to a table and coming round to order foods and drinks nice...

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nikitaannxx . 2019-11-02

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We stopped here for a meal on our way back to Waterloo to catch train after full days sightseeing in London. Shown to table straight away, drinks & food came very quickly and was extremely good. Thank you to all the waiting staff, friendly, efficient...

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carolynstewart . 2019-11-01

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Jumman is very good to make the client discover the good food provided in this very nice restautant!!

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Fab K . 2019-10-31

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The only reason this gets two circles is the wait staff were very nice. The food was terrible. We had a BBQ chicken wrap, large wrap dog and a margherita pizza.None of the food was good. We ate half of it and worked around the...

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BoompaD . 2019-10-20

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we were sat straight away, our order taken quickly, drinks arrived quickly as did the food which was perfect as i asked for something amended due to a food allergy. the waiter was excellent. food tasty and a cheap meal in my opinion. i would...

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c4reyN . 2019-10-12

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There are many other better and cheaper restaurant's in London. Keep on moving. :) Expensive, smaal, simple food.

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edward0liver . 2019-10-06

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Great service! Thank you Jumman, a great little spot with a fantastic feel. Would definitely recommend!!!

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James J . 2019-09-27

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I visited Little Frankie’s on a weekend trip with my mother and 12 year old daughter, who is a Coeliac. We asked before we sat down about gluten free options and were given the most extensive gluten free menu we have ever seen in a...

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Paula M . 2019-09-27

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I had a pleasure to be with my friends in little Frankie in London on trafalgar square today. The food was amazing and our server Jumman made my visit even more enjoyable. I'm gonna definitely come back here.

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Paula S . 2019-09-19

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Who serves you a margarita pizza without basil? Exactally, non sense cooking. At the rush time, there was only two waitress for too many people. It took a long time to order. By the way, my lasagna was too hot, in a very hot pottery,...

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LucasB4324 . 2019-09-19

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A wide array of food, with great service and delicious. Great atmosphere, very cozy and good music. Will most likely visit again

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silviupetrescu84 . 2019-09-17

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Wasn’t my first choice as a restaurant in London as I wanted to try something that we didn’t have at home but what a great decision...the waiter and manager were both authentic Italians who were friendly and helpful. We had the Nashville chicken salad which...

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Chrissiesfinds . 2019-09-01

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It's a great location, right on Trafalgar Square, but, very cramped inside, the food for adults was OK but the kids pizza really lacked. Drinks limited and expensive. Service OK

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Darrenw272 . 2019-08-27

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Our legs were tired from miles of sightseeing, and we saw this little Italian eatery right on the corner of Whitehall facing towards Trafalgar Square and the National Gallery. We were able to get a window seat and enjoyed the view and people watching while...

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Julia B . 2019-08-26

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We had lunch at Little Frankie's last week. This wasn't our first choice, but this place was our third attempt at finding a place for a late lunch after being turned away at Walkers at Whitehall, who could not accommodate my daughter's nut allergy, and...

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AddieCMomOfThree . 2019-08-25

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I've never tried such a terrible pizza. it was a frozen pizza of the worst! 8 pounds to eat a frozen pizza!!!! No way. Then I've seen spaghetti. Were they spaghetti????? Please!!!! No MORE. Just the waitress was nice....

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GABRIELLA B . 2019-08-19

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Little Frankie's on Whitehall in London was an awesome little gem of a restaurant that we found while we were walking around Trafalgar Square in London waiting for our concert in St. Martin's in the Field to begin!! The food was excellent and the service...

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Natalia C . 2019-08-18

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Great restaurant with lovely efficient staff. We had between us the bacon cheeseburger, carbonara and mac n cheese- all were hot and tasty.

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rachelhelliwell75 . 2019-08-18

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Had a quick lunch very efficient service lovely food ...great service from mervat and Paula Will return

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cino c . 2019-08-14

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What a lovely place with walls adorned with photos of Italian-american families enjoying their wine, food and good company. So, that's what we did! 3 had The Frankie Special...penne pasta and meatballs with Napolitano sauce for 2. I had this with spaghetti. Other had a...

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K8800KL . 2019-08-11

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Went in here with our son after he had run a 10K and he was very hungry! The food was fine , not too expensive considering it is in Central London.

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Whatnot54 . 2019-08-06

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Great food and nice service ..went in for quick lunch had to wait for table but once seated fast friendly service and great tasting pizzas

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Ginoxxxx . 2019-06-26

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Went for lunch and I Had fun with my friends and the food was great, would definitely recommend little Frankie’s

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ronaldo s . 2019-06-25

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Just got back from London where I stumbled upon this place. Let me say, I am from New York, with a reputation for having the best pizza so I didn't expect much. I was WRONG! My husband and I couldn't believe how delicious it was,...

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DanielleeeNYC . 2019-06-19

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Friendly staff, nice customer service. Manager offered a coffee on the house, which was a nice touch.

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Sunbir R . 2019-06-15

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Was served by Attallah ghaly and he was amazing, greeted us lovely as we walked in and offered us starters while we chose our mains, had our food out in no time and made us feel really welcome, we dealt enjoyed our visit and will...

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Anna B . 2019-06-14

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Should have left whilst being ignored waiting someone to acknowledge us... Finally we were and shown to a table of which their were plenty. After waiting 30 minutes for someone to take our order after asking 2 waitress's and the so called manager!! the order...

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Brenda N . 2019-06-07

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Nice food and fabulous service by Attallah Ghally, he was extremely friendly with kids, kids had free activity book with color pencils

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Nurana S . 2019-06-03

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Passed by after visiting Trafalgar Square, I decided to go in since not many place were available for walk ins, the service was slow and not attentive and my wrap McDonald would have done better and chipper.

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Aetius94 . 2019-05-28

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Pasta with Carbonara are so delicious !! I give you 5 stars for that and for your hot welcome, thanks ! 😊

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Satanic U . 2019-05-11

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This place was packed when we got there, but we got a table quickly. Their service was flawless with busy restaurant! We enjoyed Mediterranean salad and garlic pizza! Of course many alcoholic and non-alcoholic beverages to choose from so the choice is yours. The food...

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samtheman1126 . 2019-04-19

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This is how they serve. Went for a lunch with family and this lady server was very unwelcoming and served us poorly.

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arnoldyee913 . 2019-04-06

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On a day out to London we struggled to find anywhere with vegan food until we happened upon little Frankie's. The food was delicious and reasonably priced with friendly staff.

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Markos J . 2019-04-05

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Recently visited here with family. When we were in it just felt like we weren’t welcome, we were seated and waited for a while before someone returned, I had actually said to the kids after a 5 minute wait shall we just leave as it...

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mama_m66 . 2019-04-05

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Popped in for a quick dinner before show ..food was good and quick but the main thing was the service and the amazing way they made us feel welcome and really genuine staff and management Would definitely recommend this little gem hidden away in Trafalgar...

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Ginoxxxx . 2019-04-05

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Gread foog, good serving... I will back on Litle Frankies London, next time .. @Hervat thanks.. from hungry and tired Icelaners❤️

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Hrafnhildur J . 2019-03-31

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So good we came back the next night. Wait staff was attentive, food was great. Nice little restaurant right on Trafalgar square.

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Jennifer T . 2019-03-18

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Best spaghetti and meatballs! The sauce was delicious. We also had a pizza which had wonderful flavors. The food and service was great and prices reasonable. I would definitely go back.

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jennifers73DX . 2019-03-17

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Came here in mid Jan for my girlfriends 25th birthday, was given a free birthday cake slice and the staff were very welcoming and the food was delicious!

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BenC2812 . 2019-03-16

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Came here for lunch with my cousin who I haven’t seen in months and we had a lovely time. Food was beautiful, the gin was SUPERB and best of all, we didn’t feel rushed. Jovanni was attentive and extremely friendly. Will 100% be back!

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Kate_3_1990 . 2019-03-01

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Nice dinner at little frankies bennis. Quiet place in central London (dinner time). Thank you Jumman for your service.

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Yeelén A . 2019-02-28

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Visited Monday for breakfast. I have visited plenty of Frankie and Bennies franchise in the past and I’m pretty boring and have the same. I opted for the vegetarian breakfast, on the menu it comes with fried eggs, however I always ask if possible if...

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lissyj2016 . 2019-02-21

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Took our daughter to London for the weekend with two of her friends for her 14th birthday. She spotted this place and luckily they had a table for all 5 of us. One fussy eater and a vegetarian but everyone was more than happy with...

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Goonerwarnesy . 2019-02-18

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The food here is very bland and quite frankly a rip-off for what it is. I ordered salmon and baked potato with vegetables from the menu. What actually arrived was an overcooked mess consisting of a measly fillet of salmon, FRENCH FRIES, overdone broccoli and...

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SarahT4063 . 2019-02-11

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Perfect location for a late lunch after visiting the London Eye and Westminster. Food was delish and super friendly and helpful staff. They were so busy but food was served efficiently and with a smile. Many thanks for a lovely time.

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marriedcouple32 . 2019-02-10

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We had travelled up to London as a family as that's where our son wanted to spend his 13th birthday. Our daughter who lives in London rang the restaurant in December and booked a table for 5 of us at Little Frankies as that's where...

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Neil M . 2019-02-10

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My partner and I visited while in London seeing a show, the staff were lovely, especially Mervat and the meal was lovely. Would highly recommend the restaurant as everything was quick and no complaints about the food or the staff at all, just a lovely...

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Selina D . 2019-02-08

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We went in here because I wanted a pizza. The pizza oven was broken - no pizza. Wanted a G&T with Bombay Saphire gin. No Bombay Saphire. Took the pasta arabiatta. Arrived with lots of red peppers included. Made it VERY sweet - an arrabiatta...

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Peter C . 2019-01-26

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👍🏽👍🏽👍🏽 - great service, lovely food and great location, would definitely recommend coming here!!

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Liz S . 2019-01-25

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Great service and value for money. Tasty food and always enjoy going before a movie. Great atmosphere too

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Paula L . 2019-01-18

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Visit - 16.01.19 21.45 Great food, great service and great waiter! - Giovanni, highly recommend Good food portions too

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Jakel4456 . 2019-01-16

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I had a Groupon deal, and found this to be great value. Food was excellent and portion sizes huge. our waiter was extremely helpful and pleasant, bringing extra cutlery when we wanted to share desserts and starters.

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Sheila L . 2019-01-06

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We had the penne and soup and it came quickly with the pasta cooked perfectly we were served by Jumman and he was awesome! Great location near the gallery

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GenevieveK95 . 2019-01-06

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Juuman was great, very friendly with plenty of recommendations on the menu and accommodating for allergies. Thankyou!

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Meany90 . 2019-01-06

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You can only get a seat if you are eating so some groups were refused entry. Food was very poor. My chicken ceasar was pretty much chicken lettuce and sauce and the corn had a grey tinge. Won’t go back.

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aliciat124 . 2019-01-03

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We’ve visited Frankie & Benny’s numerous times at home and really enjoyed it so decided to eat here, I wish we hadn’t bothered! The only good thing about this restaurant is the service. All of my food was cold and tasteless and looked like it...

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MamaMoo85 . 2018-12-17

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Highly recommend this place. Food was excellent and the staff were so friendly. Will come back again soon.

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Bbbmmilburn . 2018-12-17

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The waitress who served us, mervat, was very friendly and welcoming. The food was great. I would highly recommend.

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yoannas765 . 2018-12-13

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On paper we were probably the worst type of customers, we had half an hour to wait before a bus tour activity around the corner started and popped into this place for drinks only. So we double checked with the young lady at the door...

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Dodge1991 . 2018-11-25

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Brilliant friendly service. Great menu and delicious food. Had a lovely relaxed meal and great background music !! Will go back for sure.

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Mary T . 2018-10-19

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So we was visiting London and I regularly use Frankie&bennys back home so thought I’d try here what a disappointment I had a calzone and my wife had burger her onion rings was under cooked her chicken had loads of pepper on and her corn...

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168trevf . 2018-10-15

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Go here regularly for a team breakfast and we've always been treated well and the service is good. This time I had "the big one" and it was mahoosive. I didn't eat again until tea time. Food is very good and you get unlimited coffee...

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paulkE4734MD . 2018-10-05

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The atmosphere is so friendly and warm , all the waiters are amazing at their job and the service is just impeccable. I tried the chicken and ribs and it’s by far the most delicious I’ve ever had. The kids and junior menu has a...

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yoannas765 . 2018-10-02

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Awful service, rude manager and food nothing like the pictures in the menu. Place feels dirty too. Such a shame as it’s in a prime location!

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Raelene R . 2018-10-02

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Needing a quick pizza and pasta pitstop we spotted a familiar sign and headed into Little Frankies. I think they called it little due to the overall size of the restaurant, but it didn't stop them cramming as many tables as possible in to the...

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julianf503 . 2018-09-16

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We stopped here for lunch while sightseeing. It was very busy but that is to be expected, being right off Trafalgar Square. For starters we had the Dough Balls, which were a little dry. I had a pepperoni pizza, which was good, my wife had...

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gmm1usn . 2018-09-09

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It's actually a Frankie & Nannies restaurant and it's the best one we've ever visited! The manager, Fabiano, is a superb manager a true professional. He runs a fantastic team of happy staff. We had the pleasure of being served by Mihail who was so...

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Dawn G . 2018-09-05

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This place has a very friendly family vibe to it, its more like an independent family run restaurant. Very nice staff, quick service and the food was very good too. A bit off the beaten track in terms of location but a nice little gem...

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913robertg . 2018-09-02

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After an afternoon of sightseeing London on the Megabus we decided to visit this restuarant again as our previous visit was tip top Unfortunately this time was not so good the girls meals could not be faulted but my 12 inch hot dog wrapped in...

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Bill T . 2018-08-28

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We ordered hamburgers and milkshakes. It was terrible. The staff behaves in a strange way also. The prices are way too high for bad food. In London it's full of good hamburger places.

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pietrocP873NG . 2018-08-24

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I visited here with my two children for lunch whilst we were on a day out in London. We were aiming for another restaurant but the kids got tired and hungry so we popped in. The staff were very friendly and generally attentive. We ordered...

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Brioney_beard . 2018-08-11

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Came here to get a meal with my friend. It was much cheaper for us to get the family deal which included a large 15 inch pizza and 3 pasta for only 26 pounds. It was amazing value! Meatballs in the meatball pasta were a...

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demetre2 . 2018-07-31

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We ate at the restaurant after a long day tromping around London/Westminster. We decided to try since the kids were interested in Italian food. The place was busy but not owner flowing. Our server was attentive and patient with our questions and didn’t look at...

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damorrison2000 . 2018-07-21

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This tiny space is really lovely to visit. Always going here with my partner, having their Rump steak. Love their peppecorn sauce. Would recommend!

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LenM239 . 2018-07-17

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We ordered pizza here. Normally it takes 15 to 20 minutes in average restaurant to get pizza, we waited for more than an hour to get a pizza and some fries. Pizza was less than average. If you are a tourist then you know the...

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worldtraveler2210 . 2018-06-30

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Went in Sat tea time. Basically not massively busy. Staff look very bored with their job. Food was served in good time but burgers overcooked and dry. Was pleased to leave. Think a little time needed to train staff how to look happy.

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markb986 . 2018-06-24

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Considering the chain is usually a quick and reliable stop to eat at, you would've thought leaving an hour and forty minutes to eat before your train would be no problem... it seems not. No real appology, instead they tried to give us our food...

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ASG1999 . 2018-06-23

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Per their menu, the Margherita pizza is supposed to have tomatoes and mozzarella cheese. Instead, they will serve you a sad looking, cold pizza - see attached photograph. I protested that the pizza looks nothing similar to what was advertised. I spoke to the manager...

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Em0ry . 2018-06-20

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great little place. We were tired and hungry after a long day out of town. It was a Bank holiday so not every place was open. Thankfully they were open late and the food was great

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heathermS5030ZY . 2018-06-15

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After a morning of walking that led to Trafalgar Square we looked for a nearby place to have lunch. I may be being generous in giving 3 stars. My wife's spaghetti was truly bad in her opinion and the pizza I shared with my son...

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Apmzer . 2018-06-12

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We went there at lunchtime. I ordered a Salmon salad, my friend ordered a steak. My salad was a very small portion, with literally a few half-wilted lettuce leaves, with NO dressing whatsoever, and, instead of green beans (like the description of the dish in...

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Lumi111 . 2018-06-08

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I was passing by and, unfortunately, I was hungry and in the mood for some quick Italian. Ordered the special BBQ American chicken and got a half plate of soggy fries and a sliced (in half) mini piece of dried out chicken breast covered in...

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Travelman0101 . 2018-05-26

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