Based on 140 opinions finded in 1 websites
Based on 140 opinions finded in 1 websites
Nº 270 in 636 in Gateshead
Opinions
First time trying and it was honestly such an expensive disappointment chips were stale and cold pizza was beyond basic I got a hot shot there was nothing spicy about it
Rachael Bryson . 2024-10-19
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I do not give bad reviews lightly or often but.... Donner kebab not fresh went in the bin some of the meat was hot and some cold not nice won't get another was a waste of money sorry I can't recommend ☹️ staff seemed a little bit strange 😕 don't get that?????
Steven . 2024-09-07
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Me and my boyfriend got cheesy chips from here mine tasted really disgusting and made me throw up and his had onions in it which they aren’t supposed to it’s not normally like this so idk why this was the case this time
Shadow_xx_me . 2024-08-21
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My top place for pizza. Plus grilled chicken kebabs
Keith Gray . 2024-05-03
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The only takeaway in the area we use, first class service every time, always order online and ready by the time I'm in the car and there. Great staff.
Richard Leeson . 2024-03-10
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Food was rubbish stay well clear
Chris Holliday . 2024-03-02
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Absolutely foul. A £40 waste, everything was freezing and the chips with the kebabs were raw. Never again
Ron Burgess . 2024-02-29
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Food good prices slightly high 4 stars as atmosphere a little off .
matt fennell . 2023-11-19
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I've been a regular customer of Leonardos for some time now, but unfortunately, I've encountered a recurring issue that's been quite frustrating. It concerns the consistent omission of dips from my orders. On several occasions, I've placed orders that included dips, and when the delivery arrives, the dips are nowhere to be found. I've made it a point to immediately notify the delivery driver about the missing items, hoping for a quick resolution. The driver typically contacts the shop to report the issue, and I've been assured that the missing dips would be sent with the next driver. However, what's disheartening is that this promised resolution never materializes. The next time I place an order and request the missing dips from a previous order, they are, yet again, not included. It's an unfortunate cycle that seems to repeat itself, leaving me with an incomplete meal experience. As a loyal customer, I value the convenience and quality of Leonardos offerings, but this consistent oversight regarding the dips has been a source of frustration. I believe that a great customer experience includes timely and reliable service, which, in my experience, has been lacking in this regard. I kindly request that Leonardos addresses this issue promptly to ensure that all orders are fulfilled as expected. It would greatly enhance the overall customer experience and maintain the trust and loyalty of its patrons. I hope my feedback is taken constructively.
Adam . 2023-10-01
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Been using Leonardo’s for many years and don’t get me wrong there has been ups and downs, the last few month everything we have ordered has been delicious, hot and the delivery service is the best around! We have also started using the Leonardo’s app Saving us money rather than using Just eat and doing it this way we normally end up with a free item which means it brings the cost down a little further. A couple of weeks back a large bottle of pop was missed off but it was the last order of the night so we couldn’t get in touch with the shop, I contacted them the next day and without any argument they added the pop to our next order.
Nikki Parker . 2023-08-26
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Having been a customer for the last 20 years I have to say how disappointing it is that I have to write this review. Considering we are in a cost of living crisis as are the restaurant's that serve us, I still find it hard to accept a meal (chicken kebab) can cost £10. This is where my problem is with this review. If you charge a premium price for food then you have to make sure it is good. Chicken kebab salad and a couple of sauces with a small tip almost £20. The chicken was not hot so resulted in it being very dry, the garlic sauce was nothing short of terrible. The worst thing is me and my partner took a chance tonight rather than getting a Chinese or Indian and guess what..... The difference is a million miles away.... Only OK for pizza....
Wibble . 2023-06-18
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Mmmmmm deelish 😒. Give it a try 👍
David Steel . 2023-06-06
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Salty, tasty pizza which is a good treat - I wouldn't want it too often. Our favourite is the 4 seasons which isn't actually divided into 4 but has a great selection of toppings and they're always willing to swap out onions for a generous amount of olives to suit us.
Julie Brazier . 2023-06-01
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We have just had a couple of wraps delivered. Food arrived quickly and was delicious. We both enjoyed a tasty, hot delicious takeaway. Thank you! You are our go to takeaway!
Gillian von-Wunschen . 2023-05-21
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Normally quick delivery and lovely food tonight took over an hour for a 12 inch pepperoni pizza and was stone cold waste of money
Dom Laws . 2023-01-04
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Used to be regular customer. Not anymore. Last few orderes have arrived cold and late. Same again tonight stone cold pizza and soggy wedges. Never again. Update tried again and order wrong 3 times in a row however the free hair in the pizza was delightful
Robert Nixon . 2022-12-07
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Kebab pizza mushrooms onions delicious 😋
Jonathan Clayton . 2022-11-12
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Good food however takes too long too deliver
james clark . 2022-08-09
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Love going hear after a day fishing at kielder few beers &pizza. The crack with the locals makes the night girls behind bar very helpful
Gordon Scott . 2022-07-09
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We placed a large order for collection as we are out of their delivery area, and unfortunately one of the pizza's was incorrect. We called them to note the error and they not only replaced the pizza, but they delivered it to us even though they normally do not deliver to our area. Food was very fresh and tasty. Customer service spot on and food tasty.
Helen Wall . 2022-05-19
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I haven't ordered from them in years but a few friends have said they were worth try, I just got a chicken Kebab which was so dry I could eat it (dog enjoyed it) the Pita bread was rock hard and chips were cold. Not sure how this was possible as I ordered it 15 mins after opening. It's not acceptable!!
Paul De Pinna . 2022-05-10
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Nice pizza as always thanks guys, staff really nice
lee Hudson . 2022-04-28
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Great food,pitta needs sliced .
Garry Steele . 2022-01-30
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Always great food,cooked well and quick
andrew murphy . 2022-01-05
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Quick, pleasant service. Better pizxa than most
Tom Thomas . 2021-11-24
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Is best pizza and kebab in North East 😋 👌 😍 great customer service 👌
Abbas shemshaki . 2021-11-09
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Non-existent customer service - bog standard food.
Andrew Stubbs . 2021-06-20
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Ordered food tonight was over an hour wait and food was Cold when delivered bit disappointing as we order from hear all the time
Mel Brown . 2021-04-30
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Mixed kebab two small bits of chicken normal kebab amount 1 pitta bread after been told 2 and 2 bits of steak for £11.50 what a let down and I go to this shop regular .
Amanda Cheesman . 2021-03-15
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Bought a kebab £7.10 meat as thick as shoe leather no taste salad covered in vinegar shredded in a plastic box ..first and last time
keith holburt . 2021-02-19
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Great, quick delivery. Garlic sauce is amazing!
Sarah Fox . 2020-10-09
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This was honestly the best pizza I have ever had, there are some closer to home but after this I'll be sticking with them
Geordie Wilson . 2020-09-30
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Delivery driver drives like an absolute lunatic around housing estates.then has the audacity to have a go
Kris Hood . 2020-09-05
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Buy one and find out for yourself 😁
Strafey . 2020-07-21
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Excellent food and friendly staff.
Jackie Middleton . 2020-07-03
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Always delicious..spot on delivery.very reliable
Jack Ingles . 2020-06-12
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Always enjoy our food from leonardos
Ann McDonald . 2020-05-28
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Food is always nice it's the only takeaway I use for kebabs and pizza
Andy Brooks . 2020-05-21
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Would have given 5 stars but I specifically leave a note for driver to shut the gate everytime I order and he always leaves gate wide open and It hits the car with the wind really annoying..
Caitlin Younger . 2020-04-25
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Chips and wedges raw inside, undercooked and not edible. I though it would be impossible to get something so simple so wrong!
clare adams . 2020-02-15
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First time visit, really nice food and good helpings, found my new takeaway :-)
les Ridley . 2020-02-12
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Really nice food. Delivery fast.
Jane Harrison . 2020-02-07
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Lovely service, main course not terribly got butvresolvrd VERY quickly! They were very happy to accommodate my toddlers preferences. Drinks on pricey side. Loved the flavours x
Lynne Henderson-lowe . 2020-01-03
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Strange chicken kebab, bare pitta with a week's worth of BBq chicken pieces inside... Bit less quantity bit more attention to quality would be good... found the staff a bit standoffish & rude - tried to change my order because I wanted chill and garlic instead of one or the other? strange vibe, would probably avoid unless you've been in the conveniently located pub next door and can't be bothered to go further afield.
Unicorn Telecoms . 2019-11-28
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Ordered from here a few times now. Pizzas are some of the best I've had. Delivery is always extremely quick and service on phone and delivery drivers are very polite. Would recommend to anyone. :)
Dale Smith . 2019-10-05
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So yummy and fresh the food here
Caroline Preston . 2019-04-08
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Good food at food prices...always fresh
Alan Rowland . 2019-03-03
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Quick service great food and friendly staff
Alan Thompson . 2018-12-10
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Not as nice as it used to be, chicken kebab had a strange taste
Jean Percival . 2018-11-05
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Up until a couple of weeks ago this takeaway was spot on. Delicious pizza's with plenty of toppings. Since they put their prices up I have used them twice and both times the pizza quality was inferior to usual. I always get some sort of chicken pizza, which used to be quite large chunks..... now they are *tiny* and very small amount. Not particularly happy to be honest. I don't appreciate being charged more for less. Will be looking around for a new pizza takeaway I think.
Tracy Hagan . 2018-09-25
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Enjoyable food and gread service
Tracy Johnson . 2018-08-25
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Liked it better before one of the staff was named in the paper for grooming kiddies, kinda lost its taste now !
Alan . 2018-05-07
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Great food at Leonardos & the prices are reasonable. 👍
Keith Maughan . 2018-04-29
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Best take away in the area. Pizzas are unreal not too greasy like most places.
Connor Benton . 2018-01-20
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I just had a order from u and u messed my order up! And food was disgusting. Never am I ordering again from u.
Melissa Appleyard . 2016-11-04
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First time ordering at Leonardo's and within 5 minutes of ending the phone call after placing our order we received a phone call back. Our food could not be delivered as they were too busy so we had to order elsewhere. I would NOT order from here again.
Emma . 2015-08-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2143 Opinions
Service and atmosphere is nice but the average food is not worth the steep prices in my opinion.