Lebaneat Express in County Durham

inconsistent quality and taste, some staffs made much better food than another.

I’ve ordered from Lebaneat for a long time, this weekend we decided to order from there as I have raved on about the food for long enough and it was my partners first time. We were really looking forward to it, delivery time was fine and as expected just over an hour but the food unfortunately fell extremely short. The sides chips, rice, salad and Humous were fine. The mains however arrived incorrect and honestly we were gutted after a long day and £40 later. One of the mains the mixed kofta was correct however it was very average. The main let down was what we were looking forward to most, we also ordered a chicken shawarma to share, and what arrived was far from a shawarma- Lebanese bread with chicken wings and chunks of lamb inside, with peppers that tasted of nothing but smoke. I could have called the restaurant but by this time it was after 8.30pm and to correct it re deliver we didn’t think would be worth it. Sadly over half went in the bin, we were left underwhelmed. The shawarma is usually so amazing, so disappointing that the order was so far from it. Not sure Lebaneat will be our choice of take away moving forward.

I don’t know how you manage to give someone food poisoning with a halloumi wrap but they managed it. Avoid.

ordered 2 whole chickens ,one was freshly cooked but the other was not, hence 3 stars.

Best takeaway I’ve had in a while, delivery was on time. My new go to.

clearly had been in the car for an age... soggy and cold. usual top quality from here, but not this time. been put off for a long time.

We've ordered from here many times before and found the delivery fantastic. However, the last couple of times we have waited an hour longer than given for our food. Yesterday, we called twice and were told both times the food would be with us in 5-10 minutes, but this wasn't the case. When it finally arrived, over an hour late, it was totally cold. Shame, as this has been a great delivery option in the past.

Where is my order , still waiting

Friendly employees, quick service, and absolutely delicious vegan falafel wrap.

The delivery time was spot on. Sadly the heat of some of the food wasn't as hot as previous and couldn't really heat it up, it would ruin the food. The quality of the food and flavour was still great.

The fries were excellent, crispy, and well-seasoned, but unfortunately, the rest of the meal fell short. The chicken seemed old and started to smell by the time we got home. The lamb was inconsistent, with some pieces well-cooked and others underdone. The hummus had an unusual taste, and overall, the food didn’t seem fresh.

Very tasty food,friendly stuff.

The food taste is not good since last two weeks..i used to collect food from labaneat express..ahmed used to make very nice food..but since last two three weeks the taste gone..may you have new staff or chaff..i will order once more if taste is not good i will not order it again

Normally really nice but both wrap didnt taste right the flafel didnt taste right so we left most of rhe wrap

Yummmy! Arrived hot and well packaged. It’s a bit of a distance from shop to home so that’s great! As usual everything was cooked to perfection and full of taste. Portion size was great. All positive

Poor quality food, the standards have been going down a lot recently. Lamb was like chewing a tire. Sauce is watered down significantly. Very unfortunate to see as it used to be one of my favorite places.

Beautiful! Have not ordered from here for years. The food arrived hot and perfectly cooked. Portion size was fabulous. No complaints at all, all positive.

delivery used to be great. even left 5 star reviews on Google and have ordered hundreds of times over the last 2 years. we aren't going to order again as the delivery is now beyond a joke.

Wow, worst wrap I have had for a while now. Greasy and the chicken felt left overs from yesterday.

Great food great prices and staff really friendly manger was really funny and liked the fact I was from down south 😀

Really disappointed with my halloumi wrap with no salad 🤢. Three pieces of cheese and what I think is brown lettuce 🥴

Very nice indeed, fresh and tasty, juicy chicken, luscious veg grilled .... Oh yeah

ordered a veggie wrap but got a lamb wrap

Happy they have brought Lamb Shwarma back to the menu. Excellent

absolutely gorgeous food highly recommend

Great food, definitely recommend

sent out wrong item then replaced it. how wrap was soggy

Order was accepted and payment taken online through the website. No food after an hour so I rang, they had no record of the order despite me having email confirmation, said they would get the order sent out straight away, had to wait a further 50 minutes. Food was hot and nice when it finally arrived but waited almost 2 hours in total. When I rang the shop after an hour, the girl asked for my post code at least 10 times then rang me back saying “lebaneat yarm?” which made no sense, I had clarified several times I had used the lebaneat express website for Durham

food was awful tasted like slow cooker pulled pork, which completely put us off, sent 2 replacements to compensate but by the time they came around 40 mins later i’d fallen asleep and been put off eating at this point

usually love this place, but standards aren't the same lately. ordered halloumi wrap with cheesy chips, came with no cheese on, wrap was full of lettuce (I ordered no salad) & had the smallest amount of halloumi. not their usual portion. won't order again anytime soon.

Chickens a bit dry but great food 👍

Friendly staff. Great range on menu. Fantastic food.

Used this place for a long time , beutifal food ...quite possibly my favourite take away food 😋

Shout out to Liza and Ahmed for the great service

I went there the manager was so helpful and nice girl she helped me and explained everything about the food nice efforts and explanations from her good job

The front girl Lisa was so nice I love how she acts and talks I loved her so much I wish that I can see her everyday

The front staff liza and fidaa was so helpful and the chief abu youssef

Best food quality the front desk girl was so nice and helpful

Always a great experience going here. Fantastic food served by very friendly staff!!

Freshly made falafel and flatbread. Great fresh salad too. My husband has had the grilled chicken wrap here and loves it. Get a pot of pickles while you're ordering and some baklava for afters is always nice too.

amazing food and very quick service! front desk staff - lisa - was very lovely too! would def go again.

Fantastic quality of food and service

Delivered 2 hours after ordered. Chips and wrap soggy, wrap was abysmal, so much hot chilli inside it was inedible, chicken terrible overcooked I wasn’t even sure it was chicken to be honest. So disappointing as I’ve eaten here before and really enjoyed but it’s gone really downhill.

Beautiful fresh ultra tasty food

Wraps are so good. Thank you Lisa great service.

My favourite food in Durham, the wraps are a must have. On top of that, the staff are always warm and friendly

Really enjoyed it! Those Lamb pastry’s are very nice!

Chicken tasted totally different to when we’ve previously ordered, not as nice

Fast delivery. The food was great: tabbouleh, sambousek and kallaj all delicious. I especially liked the seasoned chips and the garlic sauce.

I have purchased food from Lebaneat Express many times and it never disappoints. I usually get the shawarma wrap and chips and it is amazing! My partner has tried some of the other wraps before and they are equally good. Also extremely quick service and reasonably priced especially for the lunch time deal.

Wraps were great, and pizza. Burger was undercooked and had a piece of metal inside! Went in bin!

unfortunately when we got the food it was cold, nothing worse than cold garlic bread! chips were missing from order although we did get xtra sauce that we didn't order,Rang to complain but honestly wasn't worth it v disappointed having always had good service in the past

fast delivery i said asap and they got it here early. lovely food will use again

If you want to wait two hours for a food delivery, then for it to arrive stone cold, or just to say warm, or partly raw as I discovered after my final call to the restaurant, then by all means order from here. Staff at the restaurant were uninterested, as was the driver when he eventually arrived. The manager when I eventually spoke to him said I would receive a full refund and a phone call from head office. He did offer replacement food but I didn't fancy waiting for another two hours because I had to get up for work this morning. I have just received a text message from Just Eat: "The restaurant isn't going to give you any money back for your delayed order. They say: "We're really sorry your order wasn't delivered on time. We hope you enjoyed your food."" Well my food was not on time, I did not enjoy my food and I am £20 lighter for the privilege of receiving the worst takeaway service I've ever had. Suffice it to say they are liars who will no longer be receiving my business. Perhaps losing my business will not impact them but I will be telling my friends and family just how god awful my experience was. Word of mouth is a thing. Remember that when you deliver raw and cold food and lie about providing a refund.

If you want to wait two hours for a food delivery, then for it to arrive stone cold, or just to say warm, or partly raw as I discovered after my final call to the restaurant, then by all means order from here. Staff at the restaurant were uninterested, as was the driver when he eventually arrived. The manager when I eventually spoke to him said I would receive a full refund and a phone call from head office. He did offer replacement food but I didn't fancy waiting for another two hours because I had to get up for work this morning. I have just received a text message from Just Eat: "The restaurant isn't going to give you any money back for your delayed order. They say: "We're really sorry your order wasn't delivered on time. We hope you enjoyed your food."" Well my food was not on time, I did not enjoy my food and I am £20 lighter for the privilege of receiving the worst takeaway service I've ever had. Suffice it to say they are liars who will no longer be receiving my business. Perhaps losing my business will not impact them but I will be telling my friends and family just how god awful my experience was. Word of mouth is a thing. Remember that when you deliver raw and cold food and lie about providing a refund.

Took two hours for delivery of food; restaurant were not helpful and didn't follow through on callback promises and even hung up. Driver was uninterested and came across quite rude. Food was just to say warm when it arrived but as I'm 8 months pregnant, I accepted because I'm hungry. The halloumi is rock hard, as are the chips so they are inedible. The parmo is soggy, but at least it's warm-ish. Done with this place - will be going elsewhere in future. This experience has really spoiled my evening.

Absolutely class. Foods mint and the drugs are alright too

Food was fabulous. Highly recommend.

Ordered from here for the last 4 years. Always been spot on. Got an order tonight, excellent delivery, perfect rice, veg beautifully smoky..disappointment was what I consider to be anaemic chicken and very little flavour. Chicken been cut in such big chuncks we missing out more' so on flavour on top of little flavour added in first place. All chicken cooked thoroughly yet I struggled for flavour. Shame I feel due to cost and track history, hope they pick ot back up because in my opinion one of the best in town.

Excellent food as always from lebaneat. Delivered on time and everything lovely and hot and tasty when it arrived. Thank you for writing on the boxes what everything was as it really helped when there was a big group order.

Lovely food, quick delivery considering the distance driver has to do. Only criticism is that it was a bit pricey for what we ordering but was very nice.

Placed an order new years day,never received, wouldn't answer the phone but took our money.Having hassle now trying to get a refund,avoid like the plague,unless you like giving businesses free money.

Delicious! Definitely recommend

I ordered two wraps with chips and two pizzas. The wraps are so small for the prices of £10/ wrap, quality, was OK. Pizza's was good. Garlic sauce, not for me. Definitely, I will not gonna order from them again, plus the driver wasn't a nice guy, a little arrogant .

Food was ok, arrived late and cold which was disappointing. Usually good food and quick delivery but today wasn’t the best at all.

Late but it’s Christmas and the food was still piping hot and delicious

No idea what it was we were eating, but it certainly didn’t taste like chicken. No where close to the Lebaneat restaurant. Disappointing to say the least.

There was no bread with the baba ganoush, there was no aubergine in the wrap, and there’ll be no more orders from me

Driver couldn’t find us food barley warm

Food fine, but missed the extra Halloumi in one of the wraps. Not a big deal and will be back again.

late by 1 hour and extras where missing from the wraps. very disappointed!

Vegan wrap was a let down tonight. Full of potatoes and missing the other vegetables. Much nicer when it’s a good mix. Strawberry cheesecake was still half frozen. Chicken wrap, chips, salad and rice as lovely as ever.

Just not my cup of tea sadly and I won’t ordering from there again

Food was late and very cold, also they forgot the chips

I can't believe just wasted my money the food was uncooked the tast was bad 😞

Had just eat notification to say food was on the way at 8.45, food turned up an hour later.. rang lebaneat at 9.20 & was told the ticket hadn't printed & they had just made it.. food turned up, all tasted old, chips like rubber, some not cooked, chicken looked like it had been chewed up & spat out.. brown salad, really gone down hill!! Used to be the best!

The shawarma was super salty, the chicken was super dry which had almost crumbled without any proper pieces of chicken. Very unimpressive. Wouldn’t recommend their shawarma to anyone at all. Not exactly cheap.

Asked for a refund still have not got one chicken was pink and not eatable I have sent pics and had no response just eat said 48 hours and hear nothing

Superb takeaway. Just wish it was closer to home in Newcastle. ❤️❤️

Although expensive the portion size is really big. I've not managed the rice. Bread, sauce n lamb chops delicious!

Really delicious, and really kind delivery driver

Delivery really late marked as out for delivery when it wasnt had to call more than once

Over 90 min late and then when arrived wasn’t hot and sauces missing.

An hour late and stone cold. Will never order from these again.

Thank you so much Lebaneat - excellent food as always. Please extend my apologies to your delivery colleague; I was dog sitting an excitable terrier and couldn’t open the door properly. I hope your guy didn’t mind!

No cash card only, I won't return on that basis

Best mixed kebab around, lamb and shawarma absolutely elite 👌

Fantasist quality of food, definitely order again

Loads of food ! Ordered starter of chicken wings and main, didn’t get to the main .

Very much yummy. A discount on Sunday. The best since I went to the UK. The lamb wrap (maybe this name) tastes excellent. The rice, though not as good as wrap and a little saulty, is good as well. I may try chips next time. The garlic sauce is tasty. The girl smiles lovely and is very kind. It’s a pity that I couldn’t sit in the shop and eat until I return to where I live. I will try it again.

Best falafel wrap I’ve had! The portion sizes are huge, and worth the money you pay. Plus the deals they do in their website are fab.

My meal was very very tasty and very good portionsonly one slight problem nwal came with roasted veg I got 3 small pieces of Peper and ons small quarter of tomato tiny amount!!! Please if meals says roasted veg make sure you put plenty in thank you!!! X

Really nice food. Only disappointment was that the Pickles and Hummus were missing from the order.

Food delicious but needed reheating

Complete waste of time when they get your order wrong, refuse to admit they are at fault

Chicken tasted like it had been pre cooked and warmed up in the microwave.

Despite asking for no garlic sauce on the chicken wrap ( in capitals as this has happened twice before) wrap came smothered in garlic sauce. I rang to tell them only to get a call back from the manager stating I was wrong. Needless to say I sent the wrap back untouched and I was right. Terrible service.

Delivery time was cutting it short. Chips were dry and burnt. Falafel was very dry and uneatable. The halloumi was nice, but only got 2 small finger slices. Quite pricey.

Great food, nice and hot. Homemade garlic is lovely as well

Amazing food and really quick delivery - so sorry about the wait to come pick up the food!