Based on 444 opinions finded in 2 websites
Based on 444 opinions finded in 2 websites
Nº 1529 in 3448 in Manchester
Nº 45 of 90 Asian in Manchester
Opinions
The store is spacious. I only bought one ball of ice cream and I could sit down and enjoy it. The store staff is also very friendly.
Lisa sa . 2024-10-23
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We had the taro creme brûlée it was really good and the person that served us was friendly and helpful!
Melissa J . 2024-10-14
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The ice cream is simply not worth the price.
Trash Trashy . 2024-10-08
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Chichi at the Arndale branch was very pleasant and helpful. My son picked a matcha drink and she was kind enough to recommend another drink as it had caffeine.
Fatima H . 2024-10-02
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The drinks are super delicious and the ice cream is way better than any gelato. The staff members always friendly and welcoming. My favourite place ☺️
Renata Mirosnic . 2024-09-30
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I got chocolate milk and it was superbb!!! The staff is super nice and helpful^
navvytee . 2024-09-26
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I love the customer service sm, the taro crème brûlée is the best
Ali Jaffri . 2024-09-26
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Great drinks and fantastic Pandan ice cream, must try!
Nickie Yip . 2024-09-26
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It's my first time ordering here and I ordered their Dirty brown sugar and tasted sooooo good plus the staff especially Jex was so friendly and helpful as she gave me choices on what to order. I will surely go back again. :)
S Cruz . 2024-09-26
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This place is so thoughtful and thorough. The service from start to finish was so friendly and my drink was amazing
Grace Juliet . 2024-09-21
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We saw this and wanted to try all the exotic flavours of ice cream. We tried the pandan, matcha kit kat, lychee and taro flavours. They were all amazing especially the lychee which was very refreshing. They only have one vegan option. We initially got the on cones with two scoops, however the cones are not wide enough and as soon as we sat down the scoops of ice cream fell off! I advise not to get a cone as it doesn't hold the ice cream well at all. They should get wider cones as this is not practical!! We had to get our ice-cream redone and put in a tub which was much better. The staff were helpful and understanding. I must say that this place is very expensive, it was £7 for two scoops!! And that's just in a basic cone. Despite this, I would come again to try the other exotic flavours as it's something different.
Anisha Lad . 2024-09-16
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Heavenly. Located in Manchester Arndale, this is a great spot for bubble tea and let me tell you why! The taro milk latte is so light and refreshing - which makes it the perfect drink. The contrast of the earthy flavour with the taro mixed with chewy and sweet tapioca brown sugar pearls is just, wow. The tapioca is SO satisfying to chew, and it is really good quality tapioca as well. They also sell ice cream - which hopefully I’ll try soon! The staff are really welcoming and nice and the atmosphere is so relaxing, even though it’s in a middle of a shopping mall. They play really nice and chill music (maybe a bit of chillhop), which soothes me. If you find yourself in the middle of Manchester Arndale and find yourself here, give it a try because your mind will be blown. If you want to know about all the nice spots in Manchester (for food) and all across the world, follow The Wandering Chicken. He will be pleased with your decision.
Leonardo Malacrino (TheWanderingChicken) . 2024-09-14
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Staff 10/10 nice place to relax chilled music ! Cool seating areas , menu easy to follow prices written clearly ! Beautiful area looking at the amazing glass roof just to be lazy ! Very family friendly, they sell icecream as well ! Different flavours generous with portions !
Massimino Malacrino . 2024-09-14
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Asked for one drink, got a different one. When I told them thats not what I ordered, they told me you already paid for it??? Very poor service. Don’t recommend you come here unless you want to be miserable, ruined my mood
Da Mn . 2024-09-12
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Amazing service from Chichi who is always so warm and friendly! She recommended me the Yakult and Pandan flavours of ice cream as well as the Strawberry Matcha Oat Bubble Tea which was lovely. The flavours are super and there's a great variety of desserts, would totally recommend if you're in the Arndale!
Elizabeth Hew . 2024-09-03
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I’ve been there before at Norther quarter and i was a big fan who is always order the float Thai milk tea. As Thai people, i can say it was a really nice Thai tea in Manchester. However, when the shop was opened in Arndale, I bought the same menu twice(to confirm that the taste was totally different from Norther quarter branch) and both of them was different taste from the Norther quarter shop. I think because of they put the lychee pearls instead of the normal white pearls as i've had at the previous time and it is not go well with Thai milk tea. Lychees pearls destroy the taste of the milk tea (it makes the tea sour and disgusting) and also the tea was not strong flavor as the another shop.
B. Bunlang . 2024-09-01
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Ice creams and drinks were nice but the staff need to smile more
jack yates . 2024-08-29
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The server serving the ice creams sandwiches at the cart with the blonde and black hair was very helpful and good, great customer service, will definitely be coming again.
Danyal Adil . 2024-08-26
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Everytime I have a day out in Manchester, I always get something from lazy sundae
Elsa Pang . 2024-08-26
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Very unique flavours, loved them! Tried the pandan taro ice cream sandwich and really liked it too! Hope to see it on the menu permanently with other ice cream flavours.
Trupti Naik . 2024-08-26
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Affordable price. Hopefully this ice cream sandwich will be regular in the menu.
Katherine Frances Marquez . 2024-08-25
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Best bubble tea and desserts in Manchester!
Rachael Griffiths . 2024-08-25
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Always love coming here!! The ice cream sandwiches from the bank holiday special were super nice, and it has my favourite taro ice cream ✨ I always end up getting ice cream, but I loooove the ice cream floats, too. I prefer their NQ venue - the arndale is too loud, not a fault of lazy sundae!! The seating in their arndale venue is pretty.
Hyacinth Hicks . 2024-08-25
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we ate ice cream sandwich which taste good and the lady with black and blonde hair serve very sweet and friendly to us worked very hard and gave us balloon. Thanks.
Muhammed Ali . 2024-08-25
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Really tasty Bingsoo whilst waiting a staff came to us and told us about the free taster they are giving, it was really nice and I think they should keep it on their menu
Mariam Bhaiyat . 2024-08-25
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Loved the ice cream sandwich was delicious. Lovely service from the staff
Ibrahim Meza . 2024-08-25
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Must go ice cream shop in Manchester. So sad they discountinue the croffels. But the ice cream and drinks are amazing. The staff are really friendly as well. Strongly recommend Taro and Mango mochi flavour. You can also have a taste if you don't know which one to choose. ☺️
Liah K. . 2024-08-25
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Got 2 ice-cream sandwiches. Felt pretty expensive with 2 being £15+. Was extremely disappointed as the ice-cream was very soft while the cake part was super hard and still part frozen when the ice-cream has already melted. I know it's a limited time item but I feels like they didn't test the idea at all before rolling it out for a high price. Extremely disappointed, the ice-cream was pretty decent but the execution was a mess.
varvara osipycheva . 2024-08-24
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I had the biscoff milkshake. My disappointment is immeasurable, theres a creams nearby, def going there next time. The milkshake was mostly ice and tasted very plain, barely any biscoff, sauce or cookie. Will def not be trying this again anytime soon.
Derpy . 2024-08-17
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AUGUST 2024 Throughout August, Lazy Sundae offer 2 for 1 on milkshakes/iced tea/bingsoo with a Summer Scran Fest voucher. You have to choose two of the same type of item (2 milkshakes, 2 iced tea etc) but the flavours can be different. I chose the Pandan Lychee Bingsoo: this is a dessert made up of cream, ice cream, fruit and shaved ice. It came with a small bowl of condensed milk (at least I think that’s what it was) that I saved until the end, to make the shaved ice taste of…something. My overall feeling is that I’m glad I didn’t pay full price. - [NQ venue] A pretty ice cream parlour offering several flavours. I always love to try a new/unusual one and so picked Watermelon and Oat Milk, which did not disappoint. I would go back to try more!
TFT . 2024-08-16
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We had lychee kiss and monkey cereal. Both were exceptional. One of my favourite dessert places.
Zain Mehdi . 2024-08-11
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I frequent here whenever im with friends or after i finish work and everytime i have been greeted with amazing service from Mai and the others. 🫶🫶
Kory . 2024-08-05
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Appreciated the wide range of interesting choices of flovours. I have chosen mango sticky rice and thai tea, they are smooth but not the best that I have ever had.
Valeria C . 2024-07-23
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Shut up shop at 18:20. No idea if it was good or not!!!
Jan C . 2024-07-22
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Nice coffee and the lady working there is friendly.
Nour Khoudary . 2024-07-17
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Their ice cream is delicious and the staff are respectful
badr Alsuwaidi . 2024-07-16
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Very food gelato ice cream 🫡 Amazing service
Bo Nu . 2024-06-27
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Cereal milk ice cream should be a staple at every ice cream vendor!!
Zahir Haque . 2024-06-20
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I wasn't a fan of bubble tea until I tried Lazy Sundae's bubble tea. I think they just know how to make them.
rafał Karaczun . 2024-06-10
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Worst Ice Creams I ever had :(. £4.50 for a scoop and afterwards they tell you those are vegan ice creams! Awful and disgusting!
Tomasz Kasinski . 2024-05-25
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I recently visited Lazy Sundae and had the pleasure of trying their bubble tea sundae, and I must say, it was a truly unique and delightful experience. The combination of creamy ice cream and chewy tapioca pearls, paired with the refreshing flavors of bubble tea, created a deliciously innovative dessert that was unlike anything I've ever tasted. Each spoonful was a burst of flavor and texture, making it a memorable treat. If you're looking for something different and delicious, I highly recommend trying the bubble tea sundae at Lazy Sundae. It's sure to satisfy your sweet tooth in the most delightful way!
Abdur Rahman Saudagar . 2024-05-24
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Sam was brilliant, talked me through the menu and helped me decide which drink to have! What a legend!!
Dominic Boden . 2024-05-14
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Food and drink was almost as scrumptious as the staff member called raf who served me 😌 Overall a pleasurable experience and left feeling very satisfied. I will be returning for seconds asap! Great music and vibes as well
Imogen Louise . 2024-05-04
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I absolutely should not know how and why one of your employees was sacked. I was at Lazy Sundae earlier today, the atmosphere is lovely and the overall aesthetic vibe of the place is so cosey and chill, and the bubble tea was honestly amazing, HOWEVER, as my partner and I sat enjoying all this, two employees; one man wearing a baseball cap and the other who was an east Asian woman with glasses sat down directly behind us and the man then proceeded to loudly sack this poor woman. I can't describe how incredibly unprofessional, and unfair to the female employee this was. I shouldn't know that she was apparently "always on their phone" and "was given multiple chances" before getting sacked while surrounded by customers. I understand there isn't a standard employee room but the food court is literally a 1 minute walk away and would've been a much more professional and considerate place to do this. My heart goes out to the poor woman who was fired because I couldn't ever imagine being sacked and having all the reasons listed very loudly by a guy in an ill-fitting baseball cap who is "just the messenger", while being surrounded by customers and other employees, who also were smiling and giggling as it was happening. Don't know if she'll ever read this, but if the woman who was fired happens to read this; you deserve better than to work for a place that has 3 members of staff working in a box the size of a Victorian bathroom then gets mad when they go on their phone because there's nothing else to do.
J . 2024-05-03
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Loveee this place! Favourite is the grapefruit smash 🥰 addicted x
Ctudio. creative . 2024-04-24
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during my visit the staff was very rude, as the asian woman who took my order was very cold and the brown girl started screaming at me and talking back angrily multiple times when i came back to return my drink because it had too much matcha and was undrinkable, although i was compensated i was still upset by the way i was treated
hala ahmad . 2024-04-21
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Good ice cream but poor service. Ordered a single ice cream cone, and it took nearly 10 minutes to get it. 5 staff behind the counter and 3 of them were talking between themselves or to their mates who came to visit them at work. 3 people served bubble teas before we got our 1 ice cream. When asked if we could get our order, the lady didn't seem bothered and couldn't even find our ticket between the counter to check what we had ordered, too busy socialising. Lots of tables are left with food and rubbish on there, no one really seemed bothered to clear them up even when it was quiet. Seems a fashionable place to go, but basic standards are lacking.
David Pollard . 2024-04-14
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Great selections of milk tea and ice cream. What I ordered today is thai milk tea with brulee, quite sweet and I can taste and the sugar tiny cubes. Looking foward to try earl grey ice cream next time.
Thu Thủy Lý . 2024-04-03
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So we was coming down the escalator and was pondering around and came across this bubble tea shop and saw something interesting like the taro float and we ordered it was so supposed that they have so many different choices of ice cream to choose from! Will be back again! Good seating area as well to charge your phone.
JustinJustravel . 2024-04-01
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Interesting selection of bubble tea and ice cream. But you need to know what to take because some products are not tasty. Cool and cute interior but very crowded
John . 2024-03-27
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Best in the business, test, service, texture of the icecream and etc top level.
Shaikh Waqas . 2024-03-14
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Great selection of bubble tea and ice creams. Staff were very kind and helpful too. Will definitely be coming back.
Rafael Buncaras . 2024-03-13
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Staff were very helpful, It was my first time, and they were quick to help me pick something based on my preferences. they also let you try ice creams if you are unsure!!!
Alyssa Reyes . 2024-03-12
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Wow. The best ice cream in manchester with the most adventurous but also comforting flavours. I had the honey oolong cheese foam and it was so good.
Jasmin . 2024-03-11
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Honestly the best bubble tea I’ve had ever ! The POM tea is sooo refreshing , the staff is soo nice and give very good recommendations. The fruit teas goes best with Chicken Katsu Curry from Kokoro 🤩
Ying zheng . 2024-03-11
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Been here this Arndale branch for few times, only this Indian girl served with smiles and greets. Every other times that these Asian girls in cashier and handing out orders are always having a long face with bored rude attitude. No greetings or appreciation at all. Go home and sleep if you don’t wanna work if not then don’t act like you been imprison here.
CT attack . 2024-02-17
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Delicious unusual flavours of ice-cream, it was a delightful experience to try them! The bubble tea was good but was too sweet and they didn't offer a less sweet option like other bubble tea places. Service was slow - long queue as it was very popular! All in all definitely worth a visit, although the service can be more efficient. Recommend the salted egg yolk, sesame mochi, banana and also the corn ice-cream.
A M . 2024-02-11
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I love love love lazy sundae sm! I’m so glad they opened one in Arndale! Their bubble tea is gorgeous!! Each time I go to arndale I NEED to buy one even if it means going broke 😮💨 Every time I come hear I try a new flavour and it never disappoints <3 Out of all I adore the matcha cheese foam 🤩🤩 Staff is very nice 🥰
Bri . 2024-01-27
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Absolutely love their earl grey biscoff ice-cream ❤️
Anita Gomez . 2024-01-25
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Very unique flavours, a bit pricey though!
Emmaline Lannelle . 2024-01-23
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I ordered a drink and the cup was filled entirely with ice and a tiny amount of tea. Servers had poor attitude.
Jason Tseng . 2024-01-14
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Very slow service and unprofessional staff.
Huma Javeid . 2024-01-12
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I would give this 20 stars if I can. Gorgeously done ice cream that is definitely homemade (you will NOT find these flavours anywhere else). I love the variety of them and the fact that NONE of them is mainstream and all taste really good blew me away. Super glad I stumbled upon them while wandering around. The flavours also are very Asian inspired - you'll see Vietnamese Coffee, Thak Tea, Taro Cheesecake, Matcha KitKat, Mango Sticky Rice, just to name a few. Service is really great as well and they let you try out gen flavours and are rlly generous with their taster portions. I've never encountered another ice cream joint like them anywhere else it's really sweet ❤️ Actual portions are huge as well. It's 1.5 the size of the scoop you'll find in places like venchi or other "artisan" gelato places. Alrdy planning to come again tmr to try other flavours. Yum!
Athena Man . 2023-12-27
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Took about 20 minutes to get a coffee. Coffee was ok
Kay Aqeel . 2023-12-13
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We usually go to the branch in Northern Quarter where food, flavours and service is always good. but now have started going to the store in Arndale but service not consistent. We love the Bingsu. But not always available. Tried to order Bingsu today (Sat 02/12/23), staff looked at each other and then hesitantly told not available, fine, ordered something else. But then whilst we were having our drinks and desserts saw another couple having Bingsu. So how do staff decide who gets to order something and not others? Treated differently as south Asian rather than east Asian?
Shah Ahmed . 2023-12-03
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The girl who took my order was kind of rude. Also when asking if I could change one of the ingredients of the bingsoo, I was told I could not do it. It seems sth nonsense to me since it was £7.95. Very disappointed.
Gabriela Cisneros Villota . 2023-11-24
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Finally get to try their bingsu / shaved ice dessert - what a big let down!! Even though the store was quiet ish, it did took a while for the order to get prepared. This wasn’t your typical shaved ice, it’s more like a soft milk ice, I ordered a small (looks big but actually really not much in it!) and I personally don’t think it’s worth it at all! You can get a bigger portion elsewhere in centre of Manchester. The flavour for the sesame bingsu was a little strange, it’s hard to eat without anything falling out, by the time you get to the ice, they’re just milk. The cookie crumbs were all stuck together (again, no room to mix anything up). Certainly does not worth £7.95, maybe just stick with their drinks / ice cream. I had this at the Arndale branch.
Lucile Chan . 2023-11-23
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Amazing desserts and sweet drinks! Unique selection of flavours and toppings to choose from, my favourites are Cereal Milk and Milo. Menu is vegan, vegetarian or gluten-free. Friendly and helpful staff, offered taste samples to help me decide. Fun and cute space. Perfect for photo lovers. Great for solo or couple dates. Limited seating, not ideal for large groups to eat in. Mainly for takeaway. Instagram Links: Dessert Shop @LazySundaeUK Reviewed by @cesamargaux
Margaux Sabate . 2023-11-10
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Closing times need updating. Traveled 1 hand a half hours to get some desserts after seeing a post on TikTok. Just to find out they are not even open till 9pm although I arrived at 8pm. Total waste of time.
Haris M . 2023-11-08
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Very nice drinks and didn't have to wait long but into much space to sit in.
Lydia Jo Bathina . 2023-10-29
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Lovely ice cream! We came here this Monday and was served by Ruby. She was very friendly and cheerful with excellent customer service skill. We tried the ice cream she recommended and they were stunning 🤩 must come again if we visit Manchester😊
Tung . 2023-10-26
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Love the NQ outlet but recently went to the Arndale outlet and had such a bad experience. The guy at the counter (skinny, no glasses, black hair with some white hair) kept serving other customers who came later than us even though we arrived first. He even made eye contact with me and he knew we were there first but intentionally ignored us. I was left waiting for ages, so upset.
lau . 2023-10-25
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Love coming here. Great drinks and desserts. Unusual ice cream flavours and everything’s delicious!
Jennifer Stevens . 2023-10-14
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Saw one open in Manchester Arndale centre so I gave it a go. Order 2 scoop of ice cream matcha KitKat and sticky honey rice £7. Loved it can't wait to go back to try the other flavours.
cuonggoku . 2023-10-12
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Parfait si vous voulez manger des glaces à des gouts sympas
Deirdre Lefebvre-El Baz . 2023-10-10
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Good flavours but pretty bad system not just scooping the normal ice cream orders on the go
Grace Kelly . 2023-10-07
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Lovely vibes here and they're open fairly late so we got after-dinner ice cream! We tried a scoop of Pandan and a scoop of Vietnamese coffee flavours and they were amazing!
Bailey . 2023-10-05
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Whenever we’re in Manchester, and whatever the weather, we always come here for ice cream. It’s excellent. The Vietnamese coffee is my favourite. The wife’s is cereal milk. Highly recommended.
Gary McKendrick . 2023-09-30
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Love this place for the freshness of the products and the decor - leaving a review because I wanted to mention how fab the service was from the colleague called Sam tonight - we had issues with our order which seemed to be taken by a new colleague in training, the colleague overcharged us and made the wrong drink resulting in a delay to get our order but Sam was extremely patient with the colleague and communicated well with us to fix our issue, and even offered us a free scoop of ice cream during the wait - really pleasant experience in the end and Sam is a credit to this place, real professional in the hospitality industry Never had a bad experience here until today, but it was quickly fixed and made in to a good experience again
Millie Hashmi . 2023-09-29
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Really loved the experience, queue was a little long but went down quickly and was worth the weight 🤍
daniella odumusi . 2023-09-23
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4.5£ for one scoop of ice cream?? Goodbye..
jack Milani . 2023-09-23
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Lovely establishment and friendly staff. The Brown Sugar Crème Brûlée was excellent. Reasonable prices.
Martin Prescott . 2023-09-17
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The best bubble tea shop in Manchester! I've tried a few different places around Manchester and Lazy Sundae definitely has the best flavours! They're not too sweet and they don't taste artificial. Would recommend the hojicha oat latte, matcha with cheese foam, or mango milk latte. The desserts are also amazing, the sundaes, bingsoo, or croffles.
Marissa Lo . 2023-09-15
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Not your usual gelato flavours and we love it. Mango mochi and jasmine milk tea were great, and both of us like taro cheesecake the most. Highly recommend to visit if you are in the area.
Lily X . 2023-09-13
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bussing ice cream but it's a TAD spenny
Victoria Ruck . 2023-09-13
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Nice quality ice cream with funky flavours, probably the best in Manchester for quality and texture.
Faizan Asad . 2023-09-05
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Has fast become my favourite ice cream place. Variety of flavours, textures Different to the million other places you see now a days. Would highly recommend to anyone to try.
MMR . 2023-09-03
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It was very small. But the desert was delicious and the place was really aesthetic so was the presentation. Would definitely go again even though it is a tad bit over priced.
Wangui Mwangi . 2023-09-02
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Loved the jasmine ice cream , amazing 🍦 😋 I will be craving this now 😋 will be back soon !!!
Louise Mcnee . 2023-08-26
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This wasn't our first visit, and we are definitely coming back. The ice cream was fresh and the pancakes warm and tasty. An absolute gem for Manchester's city centre. A must visit.
Yiannis Christodoulou . 2023-08-14
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Super delicious and lovely place to sit! So many options and super unique 🤩
Anna Maria . 2023-08-13
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Lovely service from Henry, and a great recommendation for peach oolong tea which was yummy and refreshing! Thanks!
Efioanwan Damisa . 2023-08-11
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Definitely worth trying. Loved the croffle the most and they had a wide selection of unique ice cream flavours. I would definitely recommend coming specially for the croffle. It was delicious. The bingsoo was a nice but plain, I would consider giving customers a small pot of condensed milk instead of a pot of milk, to add a bit of sweetness 😉
Arusha . 2023-08-07
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Amazing mango ice cream bingso. Good atmosphere, nice place to visit
Hassam Shaukat . 2023-08-03
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Best bingsu I’ve had!! Everything was perfect. Fresh strawberries and mango boba added a great texture and freshness. The mango mochi icecream was really good and creamy and not too sweet. Tried some of their other icecream flavors as well. Taro cheesecake and cereal milk icecream were really nice!
Tahira Roohi . 2023-08-02
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Had a Mango Macho/Machi milkshake. Was light tasting , but enjoyable. The family member I went got a Milo and Taro ice cream on a hot and sweet pancake type of thing. This was also very tasty. I also tasted the lychee ice cream and Mango Machi/Macho ice cream which tasted very delicious. The ice creams are probably the 'go to' items in this place. They have a unique taste and variety. Would definitely recommend.
MS Reminders . 2023-07-27
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Really overpriced for what you get and we were served by a listless and not welcoming waitress.
A . 2023-06-23
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Absolutely wonderful, there's not many independent ice cream places in city centers and this one does wonderful different flavours you won't find anywhere else. Like Milo, cereal mill, taro cheesecake and my personal favourites Vietnamese coffee and Earlgrey with Biscoff!
Victoria Robinson . 2023-06-17
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Absolutely amazing ice cream! Spot on flavours with loads of creativity! My picks are taro, milo and jasmine milk tea! Jasmine milk tea is perfect for summer, very fresh! All of the flavours i tried were good, dont think there will be one thats just meh! The store is extremely busy during summer weekends, but the staffs are very friendly even when there is a long queue!
Hiu Ching Ko . 2023-06-17
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Avoid, charged £4.50 for a small cup of ice cream that was comparable to a table spoons worth in size, taste was bang average. No one appears to have any idea of how to run the business.
Lewis Ennew . 2023-06-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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we return almost annually to this place and we do it for a reason - the food and drink. not disappointed thus year - lovely water (Dan) explained our options and gave the food allergy to the chef to ensure my partner was good with the tasting menu. sake was great and the food amazing. Only thing was it was too much - dessert was just a step too far!!! lol.
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The staff are so rude and the service is so bad they take 55 minutes to bring our food