Laundry Kafe in Edinburgh, City of

We went here to get our laundry done. Findley is AMAZING. He stayed open longer just to finish our loads of wash. The set up is different from the states. You go in and he will wash as much as you can fit in a basket. He provides the detergent and fabric softener. We chose not to do softener. Our friends did one load and we did two loads. They were 19 GBP's per load. Then he tells you what time to come back or if you don't time it you just go back and your laundry is in a basket. We decided to wait so we had tea and coffee while waiting. Findley is super nice. His father was there, also. His father is a bit of a character but didn't take his comments personally. We were in desperate need for clean clothes as we had been traveling for 9 days already and had 15 more ahead of us! I had a sore throat and Findley suggested a tea that would help and he gave me salt to gargle with water when we got back to our hotel. It was the IBIS (South Bridge/Royal Mile) by the way and I DO NOT recommend that hotel! Anyway, it was raining when we were done and Findley suggested we take a taxi back so I wouldn't have to walk in the rain with my sore throat. He booked the taxi and it was there within minutes. BTW it was an OK walk from the IBIS but I was jut happy to stay dry with all our laundry! Super considerate and super nice. Our Laundry came out great and was so happy to have clean clothes, again. Highly recommend the Laundry Kafe!

Halfway through a two week holiday we needed laundry services. The Hilton recommended this shop and we were happily surprised at the ease and price of the services. The hotel prices were outrageous! We would definitely use this service again and recommend it to other travelers!

I am extremely disappointed with the service provided. After using this laundry service, 7 pairs of my wife’s Victoria’s Secret underwear and 3 socks went missing from the load. I distinctly remember placing them in the basket before dropping them off, and it wasn’t until I got home that I realized they were gone. When I called to report the issue, no explanation or resolution was offered. Strangely enough, all of my large men’s boxer shorts were returned intact—it seems only my wife’s underwear vanished. This raises serious concerns, especially considering the nature of the missing items. I understand there could have been a chance someone else in the shop mistakenly scooped them up while the staff were busy, as many people walk downstairs to drop off their laundry. However, if someone accidentally picked up 7 pairs of Victoria’s Secret underwear, I’m sure they would have returned them by now—or perhaps not. After reading other reviews, it seems that missing underwear from other customers’ wives is a recurring issue at this establishment. This pattern of complaints suggests a troubling ongoing problem. I will not be returning to this establishment, and I urge others to be cautious. This kind of unprofessionalism is unacceptable.

This is a brilliant place in the middle of Edinburgh! We had a great experience! Our laundry was clean and smelled fresh all for a really very decent price! The owner is incredibly friendly!!

Very nice and dog friendly laundry. In one hour and 1/2 we had everything clean and dry. The owner is such a kind person. You can also sit there and have sonething to drink and eat. And, by the way, the espresso is excellent. Highly recommended