L.A. Pizza in Salford

Last time we waited hours for delivery we are sat here again waiting delivery for hours it used to be so good this is our last order

Used to order from these guys fairly regularly prior to COVID. They were always very helpful, food was great. Couldn't be further from the truth after my most recent order though. After they accepted our order they then called my partner to say they couldn't fulfill it and their online menu was out of date - Fair enough, they could just offer us a refund, right? NO, of course not! after plenty of hassle and 3 phone calls later I was told that they couldn't offer me a refund from the store and instead told me I needed to "call back on another night and they would deliver the food then instead". At this point, I thought it was probably best to clarify that since I ordered "tonight", I expected to have my food delivered "tonight" and not in 4 days time... Fought on the phone with their staff for a further 15 minutes before they eventually forced ME to contact the creators of their online app myself in order to get a refund. Order YoYo (the company responsible for the online app) was incredibly helpful and resolved the issue almost instantly. See? That refund wasn't so hard after all! Also worth noting that the attitude of the bloke on the phone totally changed after I took the phone from my partner to speak to him myself and he became much more polite - bang out of order as I could hear the entire conversation prior to me speaking to him. Rude Staff. Terrible Customer Service. Shame really, they're Pizza's usually pretty good. Never again!

Ordered a chicken kebab ,this came the grease just spilled all over me as I opened the box the pitta wasn't even sliced and the chicken looked bloody ,when I phoned up I just got attitude we have been a loyal customer and the attitude when I phone up was disgraceful, apparently they don't put the chicken in the pitta I have to cut the pitta and do itself

I have been going here since I was a student at Salford uni. And I have to say, these guys are the best kebab/pizza place I have been to since I was a student (which is now over 10 years ago). They are probably the only place that taste like the make their own sauce and that makes the biggest difference. No idea how they have one review with an overall of one star. What a joke! The only criticism is, I miss their 241 pizza (including calzone) during united games - but I'm jus greedy

to be honest NEVER AGAIN !!! their pizza is not the best , if you are really starving you can go for it but if you would like a good pizza to be honest don't go there. I was waiting for a while and they are not nice to people and they are so rude. I will never go there again . If you like the quality forget this place