Based on 196 opinions finded in 2 websites
Based on 196 opinions finded in 2 websites
Nº 641 in 747 in Salford
Opinions
Excellent service by Harry and Mehmud. Hope you guys will introduce kosher /halal selection soon. Good luck
Hasn Mcjason . 2024-09-13
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Overpriced food , stopped going the prices are too high fir a sandwich
Mark Whittaker . 2024-08-05
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Somehow messed up a sandwich that literally had 4 ingredients on it, I know I ordered it in the morning but making sandwiches is literally their job so you would assume that could put together one
C W . 2024-08-02
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Always had a great customer experience here, girls are always listening, making sure we get what we ask for and are kind yet professional.
Stefan Exaru . 2024-07-15
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Last couple of times I've felt the bread was past it's best, gave them a last chance,today it was dry and stale, I saw the staff check it so know they know it wasn't good enough, very disappointed won't be back
B Dr . 2024-05-12
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First of all I visit there he’s busy I said hi he did not reply. His name is Ben black guy he’s attitude is very aggressive. He shout in front of my girlfriend. I’m trying to get the number from the head office to report that guy he he’s not working there he’s he’s working like a gangster . He’s trying to shout on me. Very bad staff always using phone and very lazy. It’s very quiet place whenever I came, it shows they are very busy but they just talking and gossiping and using phone and very lazy order gone through and they’re not professional.
S Y . 2024-05-01
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Poor poor service from manager. Not understanding to the situation and did not handle situation great. Dissatisfied customer.
Vien Hoang . 2024-04-13
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One male staff on shift...needs to learn how to smile ...ordered 2 sandwiches and wanted to pay on points...have enough points on my rewards but apparently I can only use it for one sandwich..the only subway in salford that has this rule ..they make it up as they go......Been in a few times all staff are the same ..Don't no how this shop makes any custom .didn't get offered my receipt either to get his name but safe to say I wil stay away from this store
Lindsey doxey . 2024-03-30
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Aleena mvp!!! Stacks shelves like lightning! Cooks food like a proffessional chef! Customer service to the stars! Defo needs a raise and or promotion!
Max Bebbington . 2024-01-15
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They need to learn how to speak English so they can understand the customer's needs.i also ordered a footlong and they didn't get my order correct and when I called them about this issue they ended the call on me.
_.random-youtube 3 . 2023-10-01
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Fridge cold steak and cheese not toasted, refused when I returned, hair in food, rude staff when I asked how many sauces i could have. Worst Subway I’ve been to
Ryan Farrell . 2023-05-27
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took ages, didn’t put enough tuna (BARELY a scoop, usually put 2), CROSS CONTAMINATION?? employee didn’t have a name badge on otherwise i would be NAMING AND SHAMING
bertie . 2023-04-25
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I bought footlong chicken teriyaki today and I have food poisoning now ... Better check what food you serve to people... Chicken wasn't fresh...
Mateusz Dabek . 2023-03-04
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One of the most depressing Subways around, salad box was good, but my partners tuna melt had little to no salad. Got overcharged also!
Hokun Isong . 2022-12-15
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Your hair does not belong in my sub.I Went to the store to complain, staff said the managers don't come this late ( like it is my fault to complain at this time but not some ones fault to let the hair my food) staff didn't even apologise. The foot long sub that I paid for went straight into the bin with no offer for a new one or refund. Staff need urgent training on hygiene, communication skills and customer service. Mangers please act accordingly.
Yass . 2022-12-04
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Great coffee in the morning , polite friendly staff , many thanks to staff
Mark williams . 2022-10-24
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Jeees! Four members of staff on the counter and not one of them has a clue. Top that off with a lack of understanding of cross contamination and food hygiene. Despite having to repeat my order three times. I eventually had to walk away without lunch. Staff touching their mouths and hair and then proceeding to touch ingredients. Moving items around that had fallen from one container to another. Any customer could be intolerant or reactive to one or other Ingredients. They didn’t seem to care. The initial person (for bread) didn’t even listen to what I wanted and then handed over to someone else who asked me to repeat my order twice. Meanwhile, they stop what they’re doing to all read one order ticket that came through from an online order. My sandwich eventually goes into the oven and once they open it comes out like black dust. That was the final straw for me. Went to Greggs instead!
Steven Philp . 2022-08-08
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The chicken teriyaki wasn’t toast which ruined my whole meal, the wedges, hash browns and chicken nachos no I ordered were cold. I was well and truly disappointed and dissatisfied with my order, especially because I spent over £20 on subway which doesn’t happen often.
Hayaat Bah-Traore . 2022-07-29
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Often visit when working nearby. Always fresh and tasty and staff always been lovely.
Donna Eccles . 2022-06-28
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Ordered online through Just Eat. The food arrived warm, packaged well and came with everything we ordered online. They also wrote on the packaging what the subs were and they put the sauces on for you here. At other subways we have experienced ordering online, they didn't label the subs and the sauces came in a clear plastic tub aswell as the subs which we requested toasted and expected to be warm on arrival were in fact cold. So this is the subway we will be ordering from again because they prepare and dispatch perfectly.
R.M 00 . 2022-05-03
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If your the franchise owner and reading this, I’d sack all the staff and start again! Rude and disgraceful! Prefer to chat to each other in the back rather than serve, waited a long time and ended up going elsewhere
Matthew R . 2022-04-16
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We’ll where do I start avoid this shop at all cost the manager Paul is rude,a bully to my girl that worked there ,some other staff are rude ignorant complaints fall on deaf ears , the food is not nice half the orders are wrong certain staff are cocky not a good shop
Fiona Birchall . 2022-03-29
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Chicken teriyaki sub was absolutely delicious, we also tried the breakfast meal and my friends says it was really good.
Kamil Giertuga . 2022-03-25
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Good clean place to grab a bite to eat. For just a sandwich and salad though, It's quite expensive.
David Cassidy . 2022-01-02
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Had a horrible experience with them. Ordered through Uber Eats and it never arrived. Rang for help and the manager was completely unhelpful, just basically said it's not our problem, nothing I could do for you. And wouldn't even replace the order. Considering Subways usually provide decent customer service, this was an absolute let down. I would advise anyone who values customer service to avoid this branch.
Joe Davis . 2021-12-19
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I don't like subway to much it's not for me my daughter loves it so I went with her now I defo don't like subway sorry to be negative but this is one of the worst very incompudent staff below standard cleanliness and awfull food with no manners to boot sorry but come on
Rebecca Goodall . 2021-10-23
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Was kept clean and tidy, nice friendly staff too
Paul Tasker . 2021-08-30
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Quick and easy like any other subway. The staff were polite and it was a clean store inside.
Jordan . 2021-07-10
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Really enjoyed what was served with a cup of hot chocolate. Neighborhood spot for a smart meal (eat - in or take away) in Denton. #Dee3concepts.
Oluwadamilare. A. Akinola . 2021-07-05
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The staff are super friendly and always helpful. It's the best place to go for a great lunch.
Tammy Harber . 2021-07-02
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Seen guy who worked there, scratching his backside and smoking ,, definitely not eating here
christopher wilkinson . 2021-06-18
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Never had a problem, always great service and the staff are amazing, a testament to Subway.
James Fiore . 2021-04-11
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Unacceptably slow service. If you ever attempt to come here at a lunch time they are overrun with Uber Eats/Deliveroo orders and make dozens of sandwiches for those while the queue stands completely still. I waited nearly 30 mins for a sandwich today and the queue only had 4 people in it when I arrived.
Bill Walton . 2021-03-26
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The girl working in this subway she's very rude and unprofessional she shouldn't serving customers. 02/02/2021 11:50 am
puccino253 puccino253 . 2021-02-02
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WHAT A SHAMBLES! Ordered from here a couple of weeks via the app and had it delivered only to find it cold and totally unappetising. Later I realised that I did not get any points added to my card. So I sent an email to ask how to how to retrieve my points, only to receive an email back informing me that I can not have my points. Now me being a little bit forgiving ordered again yesterday, so this time I thought I would order through the app again, but this time I paid on the app but to be picked up by my son. When my son arrived the order was incomplete, and he had to show the worker his phone, so that he could complete it. Awe so we thought, some items we ordered were unavailable, so we settled for alternatives. After the staff member bagging up are order and us know taking it home, which is 5 mins away, all the items were cold, and an item was missing, so I called them up, and spoke to someone who said he completed the order and put the missing item in the bag, so again I told him that the item was not in the bag, he said he put it in, I told him that I was not lying and I wanted recompence for my missing item. He then said he could do anything about it because I had it delivered and that I would have to email them. So I did this only to receive an email back thanking me for my feedback. THAT'S IT, NOTHING ELSE, I AM DISGUSTED, NO RECOMPENCE FOR MY MISSING ITEM, JUST HE'LL PASS MY FEEDBACK ON, WHAT IS THE USE OF THAT. THERE A JOKE!!!!!!!!!
Gill Green . 2020-12-24
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i've never had a subway order go this wrong, ordered a cheesy pepperoni only for it to have no cheese, arrived untoasted and freezing cold, one of my sauces was missing and no one had even bothered to cut it in half, partners also came without cheese, one of our drinks was missing, hash browns were freezing and stale, genuinely DO NOT ORDER FROM HERE, i'm appalled, i've never had service this terrible before from a restaurant!
Mia Cat . 2020-12-11
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Always go here for subway as its never too busy and the staff are quick
Ste Sharpe . 2020-11-15
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Store turns off online ordering at the same time as global subway deals are available , shoddy business practice
Goats McGoatson . 2020-10-28
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Food was good and prepared quickly. All tables were with crumbs and there were no napkins anywhere.
Antonis Papazoglou . 2019-10-21
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Absolutely disgusting behaviour from this place ordered out meals went to hand over our money only to be told they don't accept Scottish money no signs up or nothing never be back
susan phipps (teablue1) . 2019-09-29
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We'll never use subway again after what we witnessed. We visited on a hot day to grab some lunch and ordered two subs. After picking the bread and meat the girl serving us asked if we wanted any salad, on looking at the selection we were horrified to see the veg selection infested with flies.. and I'm not talking about 2 or 3, there was fruit flies on everything!! I instantly stopped the server and said I no longer wanted the subs. The lady huffed and threw the subs in the bin without apologising for the lack of hygiene control. I suggest you look in the glass before deciding on eating here. I'm sure no one fancies ingesting larve and eggs!
LionessExplores . 2019-08-01
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Very helpful staff couldn't do enough to please
DAVID BANNERMAN . 2019-07-26
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Rude staff, never have any ingredients in and over charge on purchases
Grace Taylor-White . 2019-07-13
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toaster was shut, microwaved my sandwich and southwest sauce was dribbling out the bag, would recommend
barry osborne . 2019-06-22
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Very pricey for some bread a bit of salad and some meat....not worth the money
neil massey . 2019-04-14
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I didn't think you could make a bad subway until now. The absolute worst subway nay worst sandwich in my life and I love subway never going to this one again
bosshoss786 . 2019-04-01
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Staff were training could be better
Adrian Goldstone . 2019-03-29
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Usual Subway fare, friendly staff, good service.
George Coppock . 2019-02-28
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Subway was great staff polite and very clean and food tasty
Angela Harris . 2019-01-20
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Didn't really enjoy it gave me horrendous heart burn although the coffee wasn't too bad.... Extremely over priced rubbish.
Jayce Aroo . 2018-12-24
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Was served by Ryan who dose not have any customer skills at all been in many subways before and this is by far the worst. His name badge could do with re-writing his name just about seen it. Told me that there was no ketchup any drinks from the drink dispenser but told me this right after paying didn’t offer a meal deal or even ask how my day was needs to smile more needs more training and be apologetic for any inconvenience at a establishment of high popularity.
Fateh Singh . 2018-12-11
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Don't usually write reviews, but I visit this subway at least once a week as I live very close by, and I've never seen staff that treat a regular customer like an annoyance and give them nothing but blank stares and one word replies. That's what I expect every week walking into this place!
Callum Fryars . 2018-12-09
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Staff could do with cheering up a bit.
Richard Marsh . 2018-10-28
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The manager called Glen is always so happy and always happy to help you with anything. Super place :-)
Aleskander Robins . 2018-09-17
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The staff are a little bit slow, if they think that they're giving you too much salad, they won't put it on your sub, but throw it away, convenient with a little carpark.
Ian Silverberg (Wkd_65) . 2018-09-05
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Fabulous food and fantastic service
Cliff Spurr . 2018-06-17
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Customer Service was terrible, 2 girls with long hair. The guy at the till was the only one who knows what a good customer service is. 100% sure my first and last time I have visited
Anna Julia . 2018-04-25
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Expensive sandwich but very nice
Daniel Lowe . 2018-04-13
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Ok good, like every other subway
Jason Johns . 2018-04-05
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Great love the foot long bmt friendly staff
Noturs . 2018-03-16
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Website says opening times at 7am... went there this morning and shop not open until 8??? Misleading that and out of order. Wasted my journey.... female staff always miserable. Guys are really nice though
Monika Kaczmarek . 2018-01-02
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Good food and Friendly staff :)
Jaame-U Morsalin . 2017-12-27
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Sandwiches here get smaller amount of vegetables then in other places, not best staff.
Szymon S . 2017-07-16
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Smaller than others, has convenient parking
Andy . 2017-07-12
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It is a Subway like any other, no bad experience nothing to sing and dance about either.
Adam Preston-Bond (Spud on Tour) . 2017-07-12
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Service rubbish.no help whatsoever.
Veronica Hawkins . 2017-05-08
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East here a couple times a week staff always pleasant and helpful
Darren Gibson . 2017-04-29
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Nice, friendly staff. Clean enough premises.
Lester Thompson . 2017-03-14
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THIS PLACE IS INCREDIBLE - WHEN YOU GO IN YOU CAN ORDER LITERALLY ANY COMBINATION OF FILLINGS AND SAUCES FOR YOUR SANDWICH. EXTRA CHEESE? NO PROBLEM! WANT THAT TOASTED? THEY CAN DO THAT! DOUBLE MEAT? SURE!! THE BEST PART IS THAT NO MATTER HOW WACKY THE SANDWICH ("CAN I HAVE DOUBLE OLIVES" LOL!) THEY WILL MAKE IT FOR YOU, FRESH, THERE AND THEN RIGHT IN FRONT OF YOUR EYES. THEY EVEN AGREED TO DOUBLE MINE UP TO A FOOT LONG. DELICIOUS!!
Tom Wylie . 2017-01-05
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The Guy in the Photo looks very disappointed with the service being received, I would like to confirm he was satisfied the purchase and service.
Samuel Oliver . 2017-01-05
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Great Staff, Great Food, Great.
Joe (Joe_Magus) . 2016-09-06
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Decent food, decent price. Parking is easy too.
Chris Davies . 2016-07-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3 Opinions
Food was delicious. All the Caribbean flavours, without too much spice. Portions were small but sufficient. Works out approx £10 per head. Would definitely recommend.
5 Opinions
After getting the order wrong we opened our meals to find dead fried flies we called them bk and they said they would bring my money back. After waiting hours I called back and he said ring bk in 1 hour the managers I'll (probably eaten his own food by accident) and before I could say anything they put the phone down on me so I rang bk and when they found out it was me they hung up again. Please don't order from this place they've just been fined £3000 for being dirty which I've just found out.