Based on 492 opinions finded in 4 websites
Based on 492 opinions finded in 4 websites
Nº 135 in 803 in Southend-on-Sea
Nº 6 of 33 Italian in Southend-on-Sea
Opinions
The whitebate was tasty but small portion size. The steak was like a brick awful . The only things nice were the carrots and gravy.
Karen . 2024-09-13
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Never delivered I want a refund
james . 2024-09-08
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Fabulous as always. Been here numerous times with friends and my late mum. Always welcoming and food amazing. Came tonight and superb service. Very busy but still attentive.
Denise S . 2024-09-04
MORE AT TripAdvisor
Did not disappoint great food!!
Tommy . 2024-09-03
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The meatballs and garlic bread was great as per normal however the desert had a big piece of plastic in it. Roughly about an inch 😩
Lisa . 2024-09-01
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Best food I’ve had in ages loads of flavour piping hot
Tommy . 2024-08-20
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Great Food, great Staff, Cornelia is making sure your glass is not dry, and food great !
Petrica Palote . 2024-07-22
MORE AT Google
The food wasn't packed well and therefore most of the sauces spilled out of the boxes, soaking the starters and leaving the mains tasteless. Most of the dishes (apart from the meatballs) were bland. One of the worst amatricianas I have ever tasted. There was no chili taste to it, barely any sauce (as mentioned above) and the pasta was overcooked. We are after a day of travelling and starving but still cannot force ourselves to finish the meals ordered due to poor quality of dishes. Very disappointing.
Gosia . 2024-07-20
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Friendly and helpful staff and food is excellent.
Chris Clark . 2024-07-14
MORE AT Google
Just had an amazing meal food was fantastic good value plenty of it absolutely delicious..excellent staff very attentive great atmosphere definitely worth a visit
Lesley Davison . 2024-07-13
MORE AT Google
Beautiful food with very reasonable prices staff are great
Louis Ayers . 2024-07-06
MORE AT Google
Only reason they’re getting 2 stars is because the servers were lovely. But this pizza is some of the worst takeaway pizza I’ve ever had - for £15 as well it’s a daylight robbery. I’ve had better frozen pizza for a pound from Iceland. Undercooked, poor quality ingredients, base sauce tasted like tomato soup - shocking all round. If you’re putting red pepper on a pizza you need to slice it thin, these guys cut it in quarters and you’re stuck with these mega chunks - just strange. Hopefully their pasta/ dine in experience is better.
Dan Goodburn . 2024-07-05
MORE AT Google
Lovely Italian restaurant. Staff were super friendly and very accommodating. I wanted something they didn't have, they made it for me and it was delicious. I would high;y recommend this restaurant
Mrscoker11 . 2024-06-27
MORE AT TripAdvisor
Small but perfect. Friendly staff, great attentive service without being overbearing. Great menu, plenty of variety without it being stupidly big. Food was delicious. Evening parking is a little difficult but hunt around and be careful of local no parking areas.
Lloyd Gurney . 2024-06-24
MORE AT Google
Went with friends on a Tuesday night. The food was delicious, beautifully presented and great service. Would recommend to anyone!
Celia R . 2024-06-18
MORE AT TripAdvisor
Great portion sizes. Risotto and Pasta were both still really hot. Garlic pizza bread was cold though. Food was really tasty. Will definitely order again
Richard . 2024-06-11
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The Spaghetti Bolognese was particularly tasty
Elizabeth . 2024-06-05
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We had a lovely meal , food was lovely but I felt very pressured to keep buying drinks . As soon as we walked in we were asked what would we like to drink without even sitting down and viewing the drinks menu . Whilst we were eating the waitress kept staring at our glasses constantly, making us feel very uncomfortable
Karen Pownall . 2024-06-01
MORE AT Google
Excellent service , great food choices & quality ,. Capasente to die for . Great fish dishes too along with the Italian classics , a v nice. Veg pizza and garlic breads range , a good Sunday lunch menu too
Trevor . 2024-05-19
MORE AT TripAdvisor
I didn’t want to cook today so ordered a roast to be delivered. It was absolutely gorgeous. First time I’ve had food from here and first time I’ve ordered a roast online. I’m really impressed. Good portion size too.
AlLouLondon . 2024-05-12
MORE AT TripAdvisor
Food quality definitely gone down,no dressing on salad,coating on chicken not stuck to it,for the money,terrible
Toby . 2024-05-07
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so many food items missing and they didn't care and told me to inform just eat!
Jes . 2024-04-28
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Delivery time got longer and longer, no Parmesan as asked, garlic bread bit over done! Not as good as it normally is! Disappointing
Sarah . 2024-04-21
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2 stars are for the crispy whitebait.. my pasta was so underwhelming, looked unappetising and was completely flavourless. Didn't see any pine nuts which the dish was supposed to have.. just no flavour at all. where was the garlic?to be honest I've had better ready meals.
zeus pepe . 2024-04-16
MORE AT Google
Excellent lunch from the set menu today. Excellent quality, presentation and flavour. Lovely crisp linen and nicely laid table. Comfortable chairs. Only reason not giving 5* today was acoustics. Music a little loud and tables a little close together, but as restaurant not full wasn’t too much of a problem today.
Nicola E . 2024-04-14
MORE AT TripAdvisor
Pizza was all folded over when arrived from delivery driver
Annie . 2024-04-13
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Easy ordering, prompt delivery and good food.
Christine . 2024-04-05
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My food was cold because the time kept changing and the restaurant had started making it when you said there was a driver on the way I want my money back
Scott . 2024-03-27
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Best meals, food superb, service outstanding, highly recommend this great restaurant, will be back! What a great find . Tiramisu is to die for.xxxxx thankyou
Susan Peet . 2024-03-26
MORE AT Google
Looks like just eat driver has eaten half the lasagne,don't know why I use just eat,absolute cretins
Toby . 2024-03-26
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I had the Spaghetti Bolognese and enjoyed it
Elizabeth . 2024-03-14
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Had a wonderful meal here while visiting family, they were so welcoming to our group of 6 which included two children under 5, food was fantastic, I decided to go for the set menu Beef roast and dessert, and i was not disappointed, I highly recommend this restaurant, on our way out we spoke to someone leaving with a take away pizza and asked if they we're any good, they said they are amazing and the only pizzas they get now, so something to try next time we are visiting.
lee miles . 2024-03-03
MORE AT Google
It took over 2 hours just to assign a driver so we went and collected ourselves. Will not he using justeat ever again.
Dean . 2024-03-01
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Tried this as a new place to order from, we absolutely love it!! amazing food, everything always arrives hot and it’s absolutely delicious :) will always order from here now ❤️
Charlie . 2024-02-25
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This was our 2nd visit, this time for a birthday meal. The pizza was great and reasonably priced. It was a Saturday night and very busy, the service was a bit slow but that was understandable. The staff were great. We will return at some point.
Jason Harvey . 2024-02-04
MORE AT Google
Very disapointed with the service in here. The owner or manager lady was very rude. never come back Again.
ly anh nguyen . 2024-02-02
MORE AT Google
Such lovely comfort food and the profiterole dessert was exquisite 😋
P . 2024-01-28
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Pizza was stone cold and I paid for rocket as an extra but it was missing
Irene . 2024-01-27
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Gave me the complete wrong dish? Spaghetti isn’t penne. How can you get that wrong? I’m shocked. The box that the garlic bread was in wasn’t shut properly. Cold bread. Nice food but if you can make bizarre mistakes like that. This will be the last time ordering unfortunately
Daniel . 2024-01-19
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Food is really good,not the restaurants fault for slow delivery,staff very friendly,blame the delivery service if food is cold,which often is the case
Toby . 2024-01-16
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Arrived early and piping hot,really tasty
Toby . 2024-01-16
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I wish I could show you a picture of my pizza 😶🤣🤣 all over the place. It’s like it got kicked around in the restaurant. Oh dear.
Dani . 2024-01-12
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Tasty pizza and pasta - big portions
Alice . 2024-01-04
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The food was delivered 40 mins late .
Michael . 2023-12-22
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Always a lovely atmosphere in La Casetta, and the staff are very helpful. An excellent 'favourite place'.
Peter M . 2023-12-20
MORE AT Google
Cassetta did not put extra anchovies on thePescatore pizza
Michael . 2023-12-09
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7 of us went. Lovely staff, quick to serve. Food ok.
Tara Morton . 2023-11-30
MORE AT Google
Normally really good and although still tasty I felt it was rushed. Garlic pizza bread I had to pop in oven as looked under cooked and chips soft so had to crisp them up too!
Sarah . 2023-11-19
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Waited 2.5 hours for soggy chips and pasta that looked like it had been made out of a packet.
Dean . 2023-11-11
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Great place lovely decor great ambience, celebrating 60th birthday. My first vist I had the fish pasta , mussels, prawns, calamari. The best I've had full of fish full of flavour. Great service very attentive, would highly recommend.
Sue lumb . 2023-11-11
MORE AT Google
A real gem. One of the nicest meals I have ever had. Highly recommended
Philip Jacob . 2023-10-25
MORE AT Google
Food arrived 25/30 mins later than specified, but it sure was worth it. Would highly recommend the lasagna, very good portion size and absolutely delicious
Henry . 2023-10-03
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Wonderful food, staff and experience. Thank you
Howard Kleinberg . 2023-09-30
MORE AT Google
A lovely meal for a family celebration
Caroline Reynolds . 2023-09-27
MORE AT Google
So happy to have ordered from la Casetta! Thoroughly enjoyable, authentic pizza Thank you
philippa . 2023-09-26
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Always busy, great little place!
Jon McAllister . 2023-09-26
MORE AT Google
Wondering if there’s a different chef, not as nice as it normally is 🙁
Sarah . 2023-09-24
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food was tepid and needed reheating, broccoli was too aldente. i wish they had not accepted the booking if food could not be delivered on time. 5mins late is passable, but an hour is unexpectable.
Clare . 2023-09-15
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A lovely place to go ,it was my birthday present.
Carmella Griffin . 2023-09-11
MORE AT Google
My friend treated me to a meal at this lovely restaurant ..What a lovely gem of a place. Staff were welcoming, attentive and friendly. The food was delicious, the house wine was good too. I pass this restaurant every day to and from work but this was my first visit. It will not be my last. It is ideal for families, friends and couples. I highly recommend.. I also got an impromptu ice cream with a candle in it. The staff not only pay attention to your food order , they pay attention to their customers. Thank you for a lovely evening
Angela Allen . 2023-09-08
MORE AT Google
Good food, on time, could have been a bit hotter.
Pete . 2023-09-03
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Excellent (restaurant) quality - consistently good.
Matthew . 2023-08-08
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Great food. Good price. Staff were excellent too.
Grant Lilley . 2023-08-04
MORE AT Google
I ordered the calzone and had hoped it would have been cooked before being delivered. Unfortunately this was not the case the dough was chewy and undercooked and the filling was Luke warm. Very disappointing and sub standard.
Sophie . 2023-08-04
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Great lunch menu, although not terrific for gluten free options. Good value for money, our party of 6 really enjoyed it. We have booked to go back soon
Kym . 2023-07-22
MORE AT Google
The food was cold and nearly an hour late. Not good.
Paul . 2023-07-15
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Lovely experience. All very positive
Vanessa Magee . 2023-07-12
MORE AT Google
Pasta cooked just right. Tasty!
Sara . 2023-07-09
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Excellent food friendly and attentive staff recommended.
Leon Hoxha . 2023-07-07
MORE AT Google
Vegetarian risotto was bland, Caprese was pitiful with really thin slices of unripe tomato. I never leave poor reviews but Italian food is my favourite so was very disappointed.
Emma . 2023-07-01
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Food gorgeous, the service was great as usual 👌. I had the prawn linguini special and my partner the sea bass ,flavours amazing .Will be back again .
Michelle Wallace . 2023-07-01
MORE AT Google
Not the quality we’ve come to expect, stodgy undercooked pizza bases and I think they’ve mixed cheddar in with their mozzarella. Not great. Not authentic tasting. If this was the standard, I’d never order again.
Sarah . 2023-07-01
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If you are looking for service at the highest class, food that’s beautifully done then look no further, this restaurant will NOT disappoint! I have got to say that I have been ordering takeaways from justeat to try and the pizza was amazing! I popped down to the restaurant today and I have got to say it’s the best meal i’ve had in a long time! I went for the monk fish wrapped in parma ham and garlic butter😍 this was absolutely stunning. Thank you to the staff for making us laugh and being so kind all nice, they really are the best in town. Thank you to all of your team for making my fathers birthday one to remember! Ibrahim is an absolute gentleman, can’t ask for a better man for the job! 👍🏼
Ben Stephenson . 2023-06-24
MORE AT Google
Great food, great service, reasonable prices 👍
Angela B . 2023-06-23
MORE AT Google
Quaint restaurant which seemed cute inside. I can only comment on the pizza as that’s what I got, it had thick solidified cheese ontop and it was really bad because of that. Hardly any sauce either. I’m sure their pasta dishes are better.
Jade Copeland . 2023-06-15
MORE AT Google
Outstanding today and a really generous portion too, which was needed today. 🤤🤤🤤
Sarah . 2023-06-04
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Order arrived 5 minutes early, food was absolutely delicious and such good value for money will definitely be ordering again.
Emma . 2023-06-03
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Was the most delicious pizza I have tasted in a long time. Unfortunately, because it was slightly late, it wasn't hot enough. Still thoroughly recommended.
Liam . 2023-05-31
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Driver went to wrong address which is several miles away. Pizza was like warm as a result. He tried to blame the app rather than accept responsibility. I know the address on justeat is correct and have never had a problem before. Food was good and tasty. Pasta and calamari hot. Pizza was not
Mr . 2023-05-28
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My order has not arrived. Its been delivered to the wrong address!!!. I cannot get hold of the driver. The restaurant is not taking responsibility and tells me i need to contact just eat!!!
Denise . 2023-05-27
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Ordered a spaghetti bolognese and received a garlic bread. When I called the restaurant, they said the driver forgot my spaghetti bolognese and if I wanted to I could come and pick up my bolognese because the driver wouldn't come out again for just a bolognese. Said I couldn't come out and asked for a refund. They told me to speak to Just Eat.😡
Theodoros . 2023-05-23
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No just eat delivery drivers! Will not use just eat again
Terry . 2023-05-09
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Amazing even better than normal
Sarah . 2023-05-07
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Food was such poor quality. I’m so disappointed having ordered from here previously. Carbonara tasted fishy, lasagne was slop. Even the garlic bread was doughy and dry. So disappointed! Still hungry as we couldn’t eat it.
Kelly . 2023-04-30
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First, but definitely not our last visit.. Had our granddaughters 18th here last night.. 31/5/22.. as soon as you walk in you get that, this is nice, feeling.. the Staff were very friendly.. not naming one because they all were... food was lovely, could not fault it.. and at a reasonable price.... looking forward to going back... Thank you....
Cliff Hunter . 2023-04-14
MORE AT Google
Ordered from here a few times and it's been great food. Big portions at reasonable prices, tastes fresh and authentic with me. 10/10 everytimw
Lisa . 2023-04-12
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Very nice Italian restaurant. Excellent service and welcoming atmosphere. I will come back👍👏
Francesca Zuffolato . 2023-04-11
MORE AT Google
Had lunch here today. A real gem of a restaurant. Friendly welcoming staff, really excellent food, and great value for money. Will definitely be going back.
Keith Thornton . 2023-04-05
MORE AT Google
I didn't receive my order we waited for hours the restaurant refused to cancel it even though they had no delivery drivers to deliver the food. They also marked the order as delivered. Terrible service and now having trouble getting my money back.
Kelly . 2023-03-31
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We’ve ordered from here before and it’s been good but tonight it was all cold, the starters don’t work as takeaway and pizza and garlic bread were stone cold…albeit tasty still
Sam . 2023-03-25
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Always excellent food Lovely and hot this time. Excellent thank you
Michael . 2023-03-24
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Terrible food, the food was damaged l vomited all night
Margot . 2023-03-18
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A really lovely restaurant,great food and lovely atmosphere ,staff were excellent
Ralph Jones . 2023-03-14
MORE AT Google
The food is always delicious from La Cassetta. Unfortunately although the food was delicious it was cold and the extra anchovies I had ordered were not on the pizza .
Michael . 2023-03-11
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Very nice italian restuarant. Welcoming staff very attentive. Great menu choices A very good experience. We will return to this great venue again. Recomended👍😁
Hugh Ross . 2023-03-10
MORE AT Google
Great Italian food in a relaxed environment. The atmosphere was great; nitrogen and oxygen just as I like it.
Chris Silk . 2023-03-10
MORE AT Google
Lovely staff Fantastic food Relaxing atmosphere 👌👌👌👍👍✅
Segvindar Kilic . 2023-02-23
MORE AT Google
Lovely food, nice atmosphere and great service. A lovely family meal out 😍
Smiler . 2023-02-23
MORE AT Google
Very nice place very good food 👍
KAY LEE . 2023-02-23
MORE AT Google
I can only describe it with one word : BRILLIANT !
Dogaru Genu . 2023-02-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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75 Opinions
Lunch with a friend today. Menu has changed and is amazing! Much more choice and presented so well. Chose tomatoes on sourdough bread with two poached eggs. It came with houmous and pesto dressing, basil and a salad. It was delicious. Staff are friendly and helpful.
315 Opinions
This restaurant only opened under this name last month and appears to have a new menu etc. It was formally called II Palazzo and from the dates of the reviews below they all refer to the "previous" restaurant. Service was Ok but instead of the large dining room shown in the photos we were all packed into tables set out in the former bar area with about two feet between tables. Food was Ok
60 Opinions
I'm Italian and quite fussy and often feel underwhelmed when eating in Italian restaurants. Not this time. I visited with my partner, we had a nice whitebait starter and then two plates of pasta, both were delicious. I had the linguine mussels, prawns and chillies and my partner had the linguine with cream of courgettes and prawns. The pasta was cooked to perfection and both sauces were to die for. We even asked for some bread to mop up the sauces (la scarpetta) as they were just too delicious to leave. We had a lovely Campari spritz as an aperitif and a very nice glass of house white. Angela who served us was very welcoming. A really nice experience and I'll definitely return when I'm in the Thorpe Bay area. I highly recommend.