Based on 209 opinions finded in 1 websites
Based on 209 opinions finded in 1 websites
Nº 276 in 742 in Enfield
Opinions
Had the noodles with sweet chilli chicken & sweet and sour chicken it was delicious! Large portion and fresh and tasty even though it was close to closing time. The sushi was also really good!!! Customer service was excellent, the lady serving us was so sweet, generous and accommodating making the atmosphere so welcoming and inviting definitely will come back again when in the area. 10/10 Japanese fast food in Enfield!
m b . 2025-03-15
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Amazing people amazing food, pretty damn cheap and they expanded their menu, come here instead of maccers
Abbas M. . 2025-02-10
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Tanzia served me. She was kind and was welcomed me to the restaurant
iisaac . 2024-10-27
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Very respectful staff, great customer service, healthy environment, and most importantly delicious food
Jeremiah Maton . 2024-10-18
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The food is very nice, but the is not a veg option to add on your container.
C. D. A. . 2024-09-14
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Not worth the money. Place is too expensive for what you get. And you’ll find hair in your food.
Nana Ashante . 2024-09-06
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There was literally hair in my chicken. I ordered just the chicken in chicken katsu curry and I was about to take a bite and I see black hair stuck inside the chicken. I thought it was hair that flew in when I went outside with it but no the hair was cooked within the chicken. I tried to pull it out but it was within the chicken. I threw it away and then I noticed another hair stuck inside the another chicken. It was literally disgusting. I would’ve went back to complain but I had got on the bus even I noticed. I recorded it but I can’t post video so heres screenshots of if it
Rebecca G . 2024-08-27
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The best thing to happen to Enfield Town. Amazing food, great prices, great portion sizes. I've been ordering from them almost every week and it arrives really fast and hot. Katsu is delicious, the chilli chicken is absolutely amazing, their noodles are so nice. Really nice sushi. They even gave me 3 apples with my order?? I love them. I'll be trying their whole menu.
Stefan Novak . 2024-08-11
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i was involved in an incident of theft. I believe that the staff looked down at me as i’m young and took advantage of my age. I was completely distrespcted by the staff and was mentally abused by them. this has affected my social skills as they were manipulating me. I do not recommend for the younger generation as the staff believe they can take advantage of our age.
Claudia Poyiadzis . 2024-08-01
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it’s so yummy i love it i’ll eat it everyday
angelina mahmutoglu . 2024-07-06
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The cashier was excellent and provide perfect customer service and even topped up my portion. No compliants at all!!!
hemster c . 2024-05-27
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Lovely local lunch place with a great selection of hot food - Katsu curry, teriyaki etc and sushi’s. Service was swift and friendly
Kenneth Liu . 2024-05-24
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Great food and friendly staff at the branch.
J&G Truscott . 2024-05-23
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All the staff in enfield branch are so nice and friendly.they know already what i want everytime i go there.the food is good as well.
ivy ramon . 2024-04-26
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Great food and best coustomer service i’ve received .A big shout out Mo.She is one of the best staff i have ever seen with lots of patience.Sweet chilli with noodles is my usual.Lovely place worth visiting everytime.
Rukan uddin . 2024-04-25
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Great food great atmosphere great service, favourite restaurant 10/9
Crim S.H.N . 2024-04-15
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Quite fresh sushi(especially I loved that thickness) and so lovely hospitality!! Worth to visit again for sure!!
Pasindu Deneth . 2024-04-12
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Great food and best customer service ❤️
Dilana Janandith . 2024-04-12
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Great food, we had a lovely server, Tanjia! Highly recommend Kokoro, their food is well portioned and sushi is made fresh on sight ☺️
Lexi Goncalves . 2024-04-02
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Everything about this place was perfect
Random Gurl . 2024-04-01
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Today afternoon I was served by the fair skinned young lady wearing a headscarf. I was having a really bad day and my head was all over the place. She was so helpful, I came in not knowing what to order and she explained the menu in such a kind and gentle manner that it turned my day around. That was impeccable customer service. I am so impressed by how nice she was and her professionalism. Please tell her thank you for being such a great staff member.
P K . 2024-03-25
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Food is absolutely wonderful. The service is also very good. What else are the pros? Very clean? Yes and my cons is that we should be able to have more than two toppings even if it comes at a charge. Also it would benefit with having some wipes to wipe her hands the packet wipes And finally just a little ambience some music not not too loud because if you’re not in the fan in the background, the silence is deafening other than that I would most definitely come here again 30 quid two large meals a drink and some sides yeah love it
Simone Brown . 2024-03-09
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It seems that one of the requirements to be hired is to be edge and not smile never. Of all the times I’ve been, only one lady that I’ve never seen before was the most lovely
Mumu Der . 2024-03-06
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We often struggle to find a takeaway delivery option that we're all happy with on any given Saturday, but I suspect that riddle's been solved now we've found Kokoro. The food we received tonight was sensational - each of the nine or so dishes we ordered was absolutely superb. Portion sizes were good and it also included decent, very usable, wooden cutlery (chopsticks, forks, spoons). It all arrived warm and in good time - and on that subject, the delivery driver was perhaps the jolliest fellow to ever deliver food to our door. I should imagine we're going to be regulars from this point on. The strongest of recommendations!
Ben Parfitt . 2024-02-24
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Great food, delicious and fresh. My first time trying it and regretted instantly why I didn't had it sooner 🙃. I had the chichen and salmon.
Andreea Mihailescu . 2024-02-04
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Thank you Mahmuda for always looking after me. She knows my order each time which makes the experience so much nicer. The food and portions as always so good and delicious
Georgina Igwe . 2024-01-31
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Super attentive service, friendly staff
Gustavo Rodrigues . 2024-01-27
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Great service, amazing customer service and delicious hot food. I would DEFINITELY recommend. Boy at the till - as I remember, his name is Ashish - was so so patient and helpful.
Luke Wilkinson . 2024-01-26
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Good place for my treat meal very few weeks or so.
Michael (Huddas) . 2024-01-25
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Good service,attentive and comunicative.mahmud
Diogo Elme De Oliveira . 2024-01-19
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Perfect people ,make perfect your job.mahmuda
loyanne fernandes . 2024-01-19
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My favourite place to eat in Enfield. The staff are always so lovely, friendly and take the time to smile. For me, the staff, especially Mo, make this place wonderful. The food is so nice too!
Elizabeth Martins . 2024-01-17
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I went to Kokoro Enfield yesterday and it was lovely. I was served my a lovely girl called Keely. The portion sizes and the quality of the food was impeccable. Definitely coming here again!!
R9. Certii . 2024-01-04
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When you order noodles and they have to heat it up in the microwave- not good. You can make it better at home.
Matt White . 2023-12-30
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Gorgeous tasty sweet and sour chicken with noodles, try them you won't be disappointed. You can sit in and eat out takeaway. Service was quick and staff were polite. Price was reasonable.
Russell Brydon . 2023-12-04
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Staff have basic grasp of English language which made ordering difficult . Had to change the order twice when they asked what I wanted then proceeded to just ignore it. Chicken quite fatty aswell
M Lambert . 2023-11-01
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My daughter loves sushi, for me the hot dishes served. The large portions are large enough for two people. They are all tasty
Oktay Amasyali . 2023-09-27
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Mo is a lovely person, always happy and helpful. More staff like her!!!
Agnieszka Panas . 2023-09-01
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I pop by every lunch break, amazing food and really friendly staff. The atmosphere is welcoming and I am always greeted with a smile. A big shout out to a member of staff Mo :)
bxjns . 2023-08-30
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Great staff,great food especially sushi.Defenitely coming back
Cristiano Bulhoes . 2023-08-26
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The teriyaki chicken was amazing sooooooooo flavourful !!! The rice was also tasty. I was served by Mo she was really nice she gave me the best service here. I will definitely be coming back here again.
Nadia . 2023-08-25
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Excellent eatery (in or take away) with good variety including sushi & vegetarian/vegan options. Generous portions and at good prices). Cash or card, spacious for wheel chair, friendly efficient staff, a real gem in Enfield.
L H Silva-Clark (Tupinambah) . 2023-07-02
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Staff are always friendly and helpful. If you want the best customer experience and that perfect rice/noodle and sauce ratio, ask for Mo, she is the best by far! Also better to go in store rather than order from deliveroo. My favourite Kokoro chain, wouldn’t go anywhere else 😊
Samantha Carrizales . 2023-06-29
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Closing times are not reflective of their actual opening hours. Drove quite a while only for them to not follow the closing times published online. Quite annoying to be fair. They have also responded to my review with a lie of being open which is very unfortunate. I was quite upset having driven a while in order to make it to the Enfield branch so it is actually quite disappointing that after not updating their times or being accommodating on my arrival, they also are lying about being open? Unless they just did not want to serve my friend and I. Wont bw returning
teminioladiran . 2023-06-07
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The sushi was very dry, the rice was not proper sushi rice and felt very hard. The sushi was breaking as I tried to pick it up with the sticks. Quite disappointed to be honest, hopefully they get better in the future as it is one of the few sushi places around.
Daniela Martins . 2023-06-07
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Congratulations! This place served me by far the worst food I have ever tasted! Have a stomach pill ready after enjoying the food. I also suggest them to at least mop the floor once in awhile.
Erol Tas . 2023-06-05
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Pros + Noodle has delicious seasoning and is cooked well + Chicken portions are big + Katsu curry sauce is tasty Cons - Katsu Chicken has a bland taste - Service is slow - Protein is on top of the carbs, it should be served side by side
Gem Senol . 2023-05-28
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Their Chicken Katsu Curry is so delicious and yummy. I keep coming back for more. Good location and friendly staff. Mo is such a sweet and kind person!
ru x . 2023-05-15
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Always well looked after when I buy food here, staff is always friendly and the atmosphere is like no other
Tenzou Morgan . 2023-05-06
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The food was lovely and the service was good i didnt have to wait for my food that long and the taste was scrumptious food was nice and hot
Efe . 2023-05-05
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Great service and fresh food... 😋😋😋😋😋😋😋
Rashan Jayanga . 2023-04-23
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Best food and great service....
chethiya chamath . 2023-04-22
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I have ordered takeaway from here a few times and I quite like it. My favourite dish to order is the Tofu Katsu Curry (£6.25). I thought it was very good though not as flavourful as I expected. I think I mostly liked the texture. I also ordered the Chicken Katsu Curry (£6.75) which I was a fan of, this time it was too much flavour.
Sevgi . 2023-04-22
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Went to this place in last week .had sweet sour chicken .very good portion and tasty food.definitely will go back.they also have sushi
Senura Wageesha . 2023-04-21
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A favorite place... the food is excellent... great service..
Thushan Isuranga . 2023-04-21
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My favorite food is sushi...the staff is very good...the food is delicious...everything is good.
Hirusha Nethsara . 2023-04-20
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As usual the food was good and have a wide variety of food other than shushi. The customer care is really good...
Shehani Maneesha . 2023-04-20
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Absolutely delicious chilli chicken with noodles. So fresh and tasty and a large portion (even the regular size) making it great value too. The place is spotlessly clean. I'm really impressed by this new restaurant
Vishva Deshan . 2023-04-20
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Lovely place, great staff and nice food. The team are always super helpful and will help make sure you get the grub that you want. A shame there is not much seating, but their take-away is all good!
easyaccountingranja . 2023-04-18
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I love love love kokoro and have done for so many years. I always ask for less rice in my bowls because they love to pack the rice in. The portion sizes are amazing. My favourite it the katsu curry and spicy porky! Be ware though, the spicy pork is super spicy 🌶 have been a super fan for years and now they have their own branded aloe which is wonderful to see. Customer service in the Kingston store is super nice and fast and efficient. Always recommend.
Senuri Samuditha . 2023-04-14
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I had all salmon love set and dorayaki.sushi was very tasty.definitely coming back.
Deepani Shanthi . 2023-04-14
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Delicious and fresh sushi and hot food. The staff were really friendly too. Will definitely return!
Saman dhammika Kumarage . 2023-04-14
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Good service👍great costumer service.... i definitely come back again.
rishini kumarage . 2023-04-14
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Good selection of hot food, tried the sweet chilli chicken, salmon teriyaki and udon, loved it all. Also very impressed with the sushi, salmon is very fresh and prices are very decent. This will now be my go to place for amazing sushi. Staff are extremely friendly. Will definitely visit again...
Kushan Navodya . 2023-04-14
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Delicious foods and very freiendly customer service.
Supun Samuditha . 2023-04-14
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Amazing food and lovely staff! A great combination of food including high quality of sushi, dumplings and hot food (sweet and chilli chicken and chicken katsu are must have). The portions are very generous. A very welcome addition to Enfield town! Highly recommend to anyone in the area.
Nisal Pinsara . 2023-04-13
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We popped in today. The food was excellent. The place was spotlessly clean and the staff were very friendly and ultra polite, (particularly the charming gentleman who served us and asked us a few times during the course of our stay, if everything was ok.) I had the spicy Tofu and rice which was a generous portion and very tasty. There are vegan and vegetarian options also, which is great. Highly recommended.
Chameera edirisinghe . 2023-04-13
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Portions are good and prices are good. The noodles were quite saucy and the spicy tofu was the right amount of spicy! Sushi’s were good...
Josh Dewage . 2023-04-13
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Everything was the best! Sushi and the staff amazing!
Алла Заброцька . 2023-03-29
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AARON IS THE GUY! He makes you feel very welcome and is an asset to this business. Food was great and his service was 100%
Khalid . 2023-03-25
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This was my second time coming to this kokoro branch and the team were absolutely lovely! I was served by the lovely team leader Mahmuda who was genuinely so kind. The food was piping hot, fragrant and delicious! The serving sizes were so generous and the mix and match option meant I could try two mains options on one deal.
Anonymous 123 . 2023-03-14
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when the Enfield branch opened up, the portions were big and meat to rice ratio was close to 50/50 . You will be disappointed if you visit this place now, the rice is hard and the toppings doesn’t taste the same and quantity is not good. You get 80% rice and 20% meat. It’s just not the same. Shame really the use to be top on my list my previous 3 visit not been that great.
shek ice . 2023-03-14
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Honestly on of my favourite places to eat roght in Enfield Town!!Food is super tasty with the perfect amount and price. -Definitely recommend to go and enjoy fresh sushi & teriyaki 👌
Laertis . 2023-02-23
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The best takeaway sushi around! It’s so fresh and always tasty and consistent.
christianna charalambous . 2023-01-26
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Chicken is undercooked hard and crunchy the noodles are hard and undercooked and dry the food is disgusting
Bob Kard . 2023-01-21
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Disgusting the food was uncooked and hard it didn't taste like the other kokoro I went to the staff would laugh at me when I reported it
Esengul Polat . 2023-01-21
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They have Tofu Katsu Curry. I give 5 stars to any Kokoro that does Tofu Katsu Curry.
Vitali . 2023-01-15
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Overpriced, tiny portions, very poor quality
Ade Dummy . 2022-12-29
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The chicken teriyaki with rice is so delicious. I've been there twice and the first time the chicken definitely tasted better and seemed more fresh when chewing it. A bit expensive given current times..
Nelly SV . 2022-12-11
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It wasn't my first time at Kokoro and as much as I always loved it, this time around I wasn't satisfied at all. Either the recipe was changed or not followed properly as noodles and sweet and sour chicken tasted totally different and definitely not better. It is a shame really.
Agi O . 2022-12-10
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unico take away di 🍣 in zona , io prendo sempre i nudols con 2 condimenti. co.e pranzo veloce è ottimo buon rapporto qualità prezzo
Annamaria Perrucci . 2022-11-20
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Amazing costumer services and delicious food !☘️☘️☘️
ivelina georgieva . 2022-11-14
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Really big portions and tasty! I recommend the katsu
aron hegedus . 2022-11-14
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I ordered two of Bibimbap - a rice bowl with chicken terkiyaki, sautéed vegetables, a fried egg (yes the egg) with a sweet and spicy sauce. I’ve had this dish twice already this week and it’s delicious! Ordered and collected and couldn’t wait to get home and eat! Got in and noticed the first meal - the middle of the egg wasn’t cooked at all! I mean there is runny and there is the egg actually running away from the food! So I checked the second meal and they were nearly the same, again not cooked in the middle. We couldn’t eat this so I called them and explained what had happened. Now if it was only one dish, fine - I would have binned the egg but the other meal was just as bad. Both eggs yorks had sunk to the bottom of the meal. The egg whites were way too runny/ jelly like consistency. So we spoke and they gave me 30mins to get back to them and collect a refund. Supposedly the manager Mo’ was leaving early. Okay, no problem, so I left immediately after the phone call. This was a Friday night by the way, still hungry, no food and now dashing back to get a refund on a time frame. Seriously! SMH Throughout, the person that served me and dealt with the phone call was Luke - awesome dude, polite and kind. Give this man a raise! He fully deserves it. So yeah! There could have been a number of reasons as to why he may have not cooked eggs properly but dude still wanted to serve them to a customer? Salmonella?! As mentioned, I’ve had this dish twice already this week and I know what it tastes like and it’s delicious. And this wasn’t it! Manager, Mo: Defensive straight off bat as he cooked the eggs. He said to me he been making this dish for 9yrs, erm okay… He started telling me what traditional Korean food is lol. With this type of egg 🤦🏽♂️ He has no idea what I do as a foodie lol I offered to show him videos + photos of the food he made (twice) in which he replied, no. Even when I was getting the refund, it was awkward, just run the refund so I can leave man! It’s Friday night, I’m hungry and I still need to find dinner! This spot has been opened for just nearly 2 years now and I won’t be returning. It’s a shame, menu/ food is nice, it’s just a shame about the manager + accountability. #kokoroenfield #kokoro #enfieldfood #halalfood #foodie #panasian #instagramblogger #halal #sushi #customerservice #fridaynight
Saad Remix . 2022-10-31
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Good place to get a variety of Asian fusion, I m not impressed by the fact that they open at 11am and you can not get a delivery option other than deliveroo which doesn't come to out pcode
camelia singh . 2022-10-27
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Enjoyed my visit to Kokoro in Enfield. You order at the counter picking a main course and pair it with rice or noodles. All dishes are Asian with a particular focus on Japanese food. You can order each dish as a regular or large. I had the regular Katsu Curry and it really filled me up and tasted great.
Paul . 2022-10-26
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Served by the lovely Carmen who was very kind and helpful
melxkar . 2022-10-13
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It’s ok! But £7 ish for a bit of tofu (small portion) and some noodles.. should be costing no more than £5
Shayaan Kahn . 2022-10-10
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Change your Sunday timing to whatever time you actually close. It says 10:30 and you guys have closed for 9. Travelled 30mins plus looking on online timing. Be more efficient
Lucky . 2022-09-11
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Loved the chicken teriyaki - Hot and flavourful!
Rahma . 2022-07-28
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Very tasty food I 10/10 recommend . I love how cute the the packaging is for all the food items and the atmosphere is so relaxing the food is very healthy there are vegan and vegetarian options. The best sushi place I've been to .
Mok Mayland . 2022-07-27
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First time coming here as I thought it would be a good idea to try somewhere new in the area. Great hot food. Got the chilli chicken and sweet and sour chicken hot boxes. Large ones of course. Enough for 2 meals if I am honest as I could not finish it all. Even the next day it tasted really good. Good value for money. Will try the sushi next time & let you all know! Definitely come back when I am in Enfield.
Lakesh Pookraj . 2022-07-14
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Just as a note to any vegetarian/vegan, food is not stored separately, and likely cooked with meat too, expect cross contamination. Left waiting for 15 mins as we were forgotten about after placing our order and being asked to wait 5 minutes. Other than that, the wife said the food she got was nice.
Lewis Hill . 2022-07-08
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Not nice place they are charging for extra money I'm okay with that but to to ask to put it in separate bag it's no even if u pay for it and yeah the staff they are barely understand the words and at the end I had to leave. Just stay way from this place
Malak Ali . 2022-06-29
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So happy to have kokoro in Enfield Never go wrong with food.always fresh and tasty food.now they are on deliveroo 🍣🍣
De Silva . 2022-06-22
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Ordered the sweet and chilli chicken rice bowl from here and it was horrible. The flavour was very unpleasant and was much spicier than the one chilli led me to believe. I asked the lady if I could swap it for something else as I was very disappointed and struggled eating anything at all, she looked at me and said she couldn’t do anything about it. Very unhelpful and will not be returning here which is a shame because I had gone to the Maidstone branch of kokoro and it was very pleasant, perhaps if the customer service was better it could’ve salvaged my experience but alas I am left £8 short, disappointed and still hungry.
Indigo Alley . 2022-06-22
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I love Japanese food, and am delighted a Japanese restaurant has opened up in my area. 3 stars because they operate as a franchise, and my franchise do not offer poke bowls (as suggests on the Kokoro website). I would however still visit this place to grab a bite to eat, as there is still plenty on offer. You could say its a competitor to Wasabi (the restaurant) - similar food options on offer. Wasabi (i believe) probably has slightly more, but thats likely because they are a bigger company.
L V . 2022-06-10
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Good portions of food for good prices
J mortal . 2022-06-04
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Katsu was below average as opposed to other branches, ordered a large but portion was definitely not. They also have a new spicy chicken that is not spicy at all but it salty. 2 stars go for thr staff as they were lovely.
A D . 2022-06-02
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Great food and value for money. Also excellent friendly and helpful staff.
David Hicks . 2022-05-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I have been in massarella on quite few occasions, I was really happy with the quality of the drinks and the sweets before, but today I have been really disappointed. There were 3 ladies working, only 1 customer before me and I have waited for about 15 minutes to be served. The lady that made the so called oat milk latte did make no effort and the coffee turned out awful. I had the feeling I am drinking only the oat drink, coffee was non existent. Neither I could feel it or see it. My friend ordered cappuccino, the problem was the same, she could barely taste the coffee. I have also ordered a brownie. It was the so sweet, I couldn’t eat it. I have paid £4 for it and left it. The women working were so unwelcoming, almost rude. It was all over their faces they hated being there, I couldn’t imagine complaining about my order, I feel I was going to get killed in a cold blood. One thing I am sure about, I am not coming back, hated the coffee, hated the sweets and hated the hostile attitude of these “hard working individuals”. The boss to take a friendly advice, these people are killing your business, there are plenty of hard working people who would take their places and do a way better job, free these ladies to enjoy their retirement.
126 Opinions
Went in today to collect a cake and some biscuits, absolutely awful customer service walked in the Lady on the counter is on the phone speaking to someone. Stayed on the phone for whole time she was serving me. She even asked me to write the birthday message on the cake which I did