Kokodoo Swansea in Swansea

The food was lovely but I'm not convinced this was Korean. The service was poor. You had to queue behind the Deliveroo couriers and order. They forgot our order so we had to re-queue and remind them. The floor is extremely slippery with grease. Don't go for the fine dining experience, but the food is pretty good when it comes. Oh, and don't worry if the staff talk about you in loud voices when you leave the restaurant. It's all part of the experience.

ordered at 19:05 and didn't receive it to 21:37, chips were cold yet the delivery guy said on 3 mins away...never order again

Food is always delicious from this restaurant - however collecting an order was horrendous. After having our Uber drivers cancelling pickup several times, we went to pick it up after an hour of waiting and food preparation. We then stood with delivery drivers who had been waiting a ridiculous amount of time for their pickups - a lot of them cancelling their orders (explains why ours kept cancelling). We were not approached by any one of the workers at any point (they knew we were there because we heard the worker talking about us). Obviously we understand hospitality is fast paced and hectic - however 10-15 minutes after no approach, I had to lean over the counter just to explain the situation with our order - after this it still took a further amount of time for a worker to come back. Our order was on the table ready throughout the entire duration of our waiting. Upsetting because we order from here a lot and love the food! :(

i all enjoy the chicken for this place

great food been with them since day 1 even as one of the delivery drivers for them as well lovely food all ways fresh and doesn't fail

all nice food i enjoy ordering from them n

Food was served quickly and everyones arrived within a minute or so of each other, despite there being quite a few of us. Also found some great vegetarian options for one our party! Great service and great food, can't wait to go again!

Food was horrible 😫 i couldn't eat it ,it was so greasy and the meat colour was off ,not going to order from this place again, i have throw the order in the bin. Waste of my money👎👎👎👎👎👎👎

Shambolic from start to finish! Used to be a regular Kokodoo customer but the last few occasions have been very poor. The food quality is poor and greasy. Also, staff are so rude and I had to wait ages just to place my order as they were chatting amongst themselves. Never again!

Usually love Kokodoo but the meals tonight were very dry. Hardly any sauce at all. Very disappointing. Not sure I’ll be ordering anything for a while.

Absolutely amazing food, portions were large and great for the price. Will definitely be coming back for more.

Delicious juicy chicken with a lovely crunch and mouthwatering sauce. With generous portions and decent pricing, this is a great spot to eat with friends on a night out. Along with that, the owner is a hardworking man clearly dedicated to providing a great experience for his customers. No reason not to go! (Just make sure to arrive early ;) )

Absolutely fantastic chicken, the owner gave us a run down and chatted us up about his buissness when we came in. He is attentive and cleary cares! We bought the 12 peice sticky soy and the batter crumbles in your mouth, will definitely order again. The dumbles are a good addition too. Understand the good rumors now

OK so wasn't sure what to expect, but the portion size is massive! Really really happy with the food for the money. We ordered 2 meals and some wings to share between the 2 of us, we ate our fill and still left with 3 take away boxes lol We tried the sweet and spicy, the honey chicken and it was stunning. We ordered the spicey k wings, again amazing flavour, the wings were a bit pricey compared to the rest if the food, however the flavour was outstanding. We will 100% be coming here again. In summary, big portions, great food, sensible pricing. Absolute win.

Great wings. Hard to compare as I lived in Korea for 6 months but tasty, good portions and nice delivery time. Will order again. Slaw was a bit bland but I needed it as the wings were extremely well seasoned with their sauces.

food was lovely but missing our coleslaw from each of the 3 meals.

Absolutely revolting food, soggy unseasoned chicken that was overloaded with spice to mask its blandness and a brick of overcooked rice that was practically a brick, driver dropped the food as well as he was walking to our door and broke our drinks, if you like crispy chicken that actually tastes like something go elsewhere.

Food was lovely, portions were massive defo worth the money ,server was lovely would definitely recommend

This food was GOOD. Not one for usually leaving a review, but the flavours are outstanding. The fiery chicken was hot, but not so hot it ruins the rest of the food. The burgers were great and the sticky rice was perfect. Will definitely order from here again.

Food was excellent tonight 😍 ordered multiple dishes and all of them were spot on

The food arrived well over 90 minutes late and was cold. Had to go and meet the delivery man. Terrible experience and will never order from the restaurant again.

We had food from here 3 weeks ago and it was lovely so we order again we had an issue with justeat and didn't get our order so we call today to explain what happen yesterday then spoke to the manger and he was so helpful and apologies what happen tho it was done and ready to collect from the store by just eat and he offered us what we order and we just had it and it was amazing the honey glazed chicken was amazing we all enjoyed our food and would defo be ordering or trying the eat in next time

Ordered food at 8.20 was originally told it would be delivered at 9 turned up at 9.50 tried to contact restaurant but it was closed. Some of the food was also cold. Disappointed as never had an issue with this restaurant before

food hasn't been delivered as I refused the order after waiting 2 and a half hours and when i rang the store ay 8.40 they said it would be 10mins but no they decided to believer it a hour later after I had been to get more food for my children. I want a full refund. they didn't have the decency to ring and say it will be with u soon when I tryed to ring the shop had closed.

no flavor at all never ordering this again All of it in the bin

The delivery is good. The problem is with the packaging. The food fell because of the paper bag, the restaurant uses, it tripped and everything fell. The delivery man was upset because he told the restaurant to put different bags and they did not listen. I hope they fix this problem next time

Lovely place to eat. We sat inside looking over Uplands road, very cosy setting. Couldn't fault the food. It was delicious, big portions and great value for money. Toilets needed a little clean but nothing a touch of bleach couldn't fix. Would definitely recommend 👌

Kokodoo this is the THIRD TIME IN A ROW you have either not correctly made my order or my order is missing items. I am missing summer fruits, original coke and a pepsi max.

The food was ok not like what it looks like on the picture though big portion

We arrived at the restaurant on the first floor to loud music and no welcome. The place was empty from 6pm till 8.30pm which was strange. Music was too loud and we asked for it to be turned down twice but it was still too loud plus inappropriate style of music. Food was disappointing as no different than a take away apart from a neat presentation on our plates. Staff were all very young and inexperienced in customer service and hospitality. Generally the place was unclean especially the carpets in the hall way and stairs…

Great food. Something different from the usual fast food!

Fast delivery and the food was tasty

Best burger out there in Swansea no doubt.

I am completely disappointed with the service today. Usually Kokodoo is the place that doesn't let me down. My order arrived in poor state. The bag was not secured, it was open. 2 items of my order worth £15 were missing. What happened?

Food was ok I guess. The coleslaw may aswell have been just onion an abit of mayo, the honey chicken was too sweet an they didn’t have onion rings when I ordered

ordered 3x meals with coleslaw, chips and a drink, and only burgers arrived! paid almost 40£ for that!!! that’s ridiculous never ordering again!!!

Absolutely stunning gorgeous chicken, eat around Swansea 🔥

Turned up freezing and everything like mash terrible

The food here can easily be 5 stars, but at busier times it tends to be not as great.

Food was amazing between me, my parent and my gran we had the sweet and spicy chicken, sticky soy and honey glazed respectively potion sizes where huge. Only reason the atmosphere wasn’t 5 stars was because we were early to them opening (4;20) and only people here. 😁

Myself and my partner thoroughly enjoyed our food. It was super tasty. The fried chicken was excellent. Will definitely reorder.

Take your money but deliver your food unfortunately

Ordered food via food hub got confirmation of order and bank debited, had text message a little later saying my order had been rejected and I’d be refunded in 5 working days. Not the first time this has happened. Very disappointed and poor service.

Freshly cooked and delicious. Great portions!

Terrific food. Just loved it. Taste,quality,portion top notch. Highly recommended. Totally worth it. Would love to order again.

Food stone cold . Burger soggy and falling apart Chips still raw

Food arrived on time but they forgot to pack the drink for the meal deal that I ordered. I have ordered from them many times and this only happened once and I am only making this comment hoping their customer support sees this somehow.

Food wasnt up to normal quality

Order was correct and delivered quickly enough. Chicken was a bit chewy and the wrap wasn’t closed up very well, too many moist ingredients which led to it flopping open and half of it fell onto the floor. The sauce for the chicken was pretty good though and the wraps were huge. The skin on fries were pretty good too but I think they could have done with offering a sauce to go with them, i put some franks i had in the fridge on mine.

portions and size was disappointing

My collection time was 7:55, I got there 3 minutes before, didn’t end up leaving with my food until after 8:30. Ridiculously overcrowded with delivery drivers, lucky to get someone’s attention. Got home, missing items and luke warm food, the taste was not great either if I’m honest (with it being cold it probably didn’t help) would definitely dodge this place next time

Great food 😋 worth every penny

Won't order again. I'm having to go without a meal as they delivered the wrong food and there is no way of fixing it, apparently. Not worth the hassle.

3 Tender meal missing the skin on fries

3 HOURS WAIT TIME! Ordered a few times now as the food is nice but waiting 3 hours on each order is ridiculous! This has happened at least 5 times now and it’s will be the last time I will be ordering from this place.

Great food, amazing atmosphere but almost waited an hour for the food, another guy ordered before us and waited almost 2 hours. Good food but the wait times are ridiculous

Went this afternoon as I was craving good Korean food, was absolutely not disappointed. I’ve just spent a good chunk of time living out in South Korea to study and this is by far the most authentic 양념 (sweet and spicy) and 닭강정 (sweet soy) chicken I’ve found in the entirety of this area. 100% recommend Kokodoo if you’re missing real Korean chicken or if you want to try it for the first time! 10/10 from me (Only 양념 pictured as it was my friend who had the 닭강정)

Great food, very tasty. Staff were great, short wait for food. Honey chicken is outstanding! They also have Korean lager available which I tried and was very nice.

overcharged, app said it was 2 for 1 on wings but I was charged for both portions

The food and service here is spectacular. The workers go above and beyond with their service, specifically Nivea, and the food is to a very high quality. I couldn’t recommend this place more.

Food was very delicious! Will definitely come back :)

Arrived 5 minutes after collection time and still had to wait another 10 minutes for the order. Left in a hurry and only realised the coleslaw was missing when I got home :(

Food was very good - large portion is crazy big!

We used to get kokodoo when it was out of a van and it was fab, but the last few orders we've had have been wrong, poor value for money, ages to deliver, the staff aren't bothered and its just not up to the standard they used to be. Its a shame as they used to be so tasty!

If the cook wasn't so annoying and the food didn't take so long it would be fine. I do not recommend

Food was ready 20mins after the app notified me it was ready to collect, got home to find some of the order missing and had to go back to get it. Great food but they are very disorganised in using a very small kitchen. Ordered here quite a few times and there is always something missing or wrong with the order and it’s always late.

Didn’t get the right order. One main meal missing from the order. No iffer ofoffer of a refund

Korean cousins were new to us and we enjoyed the food, though I found the chicken too sweet.

You forgot to put any sauce on my food it was dryer than ghandis flipflop.. the bigger your company is getting the worse the food is becoming... you were muxh better when you worked out of a van

burgers bun was a little squished

Food was ok but delivery took ages

Took 20minutes longer than my scheduled time but that’s a just eat issue rather than Kokodoo. Food was tasty and plentiful. Slaw could have been better. With Asian food I’d expect a pickled slaw not something mayo based. But I am being picky and I would certainly order again and recommend the food

Fantastic food and service. Ordered for collection, arrived and the place was heaving with delivery drivers, but the staff made sure I had my order quickly. We went for the honey and sweet & spicy chicken large meals. The boxes were absolutely packed! 10/10 tasty and would recommend.

Waited 40 mins for my order (no one ahead of me), ordered rice, got cold chips. Wings good, but not worth another visit.

The food is soooo good but I ended up waiting for almost an hour for my collection order.

This restaurant is the best of the best in Swansea...

First time trying this place & sat in. Customer service was fab. We enjoyed the food the chicken was tasty and large portions. Only criticism I have with the food is the "sticky rice" was stale and alot of hard bits on the outside. It also wasn't sticky rice it was just plain boiled rice. Didn't complain as we just ate the inside of the bowl shaped rice instead. They did seem very busy but food came reasonable time. Did also notice one member of staff had her hair down while cooking and serving which shouldn't usually be allowed within a kitchen setting.

Quite disappointed when ordering today. I ordered at 8:25pm and it didn’t turn up until 10pm. When the food arrived all the sauce had leaked out of the containers (whether it was the delivery drivers fault or whoever packed the food I’m not sure) and as much as I love the crispiness of the chicken, I’d like a bit more actual chicken pieces next time!😭😭 I’ll still order again because I know this isn’t their usual quality but hope they don’t start slipping now 🤞🏼

Half the order missing and no refund for missing items. No way of calling them so good luck if you don’t get your food.

Food was delicious both time but they are clearly understaffed. Service takes so long when there aren’t many people that are in the restaurant. I think they get lots of UberEats/Deliveroo orders and they are unable to manage

Excelent food excelent service definitely recommend

Crunchy and juicy! Love this place as a quick snack or meal, so happy it’s halal!

AMAZING! Just had quite possibly THE best chicken burger of my life. SUBLIME. Well worth a visit!

Amazing food really tasty, great value for money and the staff are really friendly! Highly recommend!

I ordered a meal which came with chips and there was no chips in my order and we got there for 7:15 which they said it was ready and didn’t get our food until 7:45

No respect outside food delivery all time waiting waiting

Absolutely yummy coleslaw, honey wings and whole fried (plain) chicken. Perfect hint of chilli. First time to Kokodoo - will defo go back!

Staff were courteous and professional. My food was excellent.

Restaurant very unhelpful when ringing to find out status of order, had to ring twice, lady hung up on me the second time I called.

Food was exceptional and big portions!

Food was helllaaaa phattt, so much to eat portion sizes were really good, everything tasted nice and was seasoned so good and flavourful. Couldn’t finish everything

Chicken was awesome as usual, just really disappointed in the portion sizes for the money, they seem to be getting smaller each time we order...

Very poor communication with delivery very late, almost 2 hrs after ordering

Amazing restaurant, such a good find! The portions were so good as well as the price. The service was great, Glenn has been so sweet, he has amazing customer service and has made our experience so much better. Even gave us some samples to make sure we liked what we going to order. We were so impressed with the overall experience. Definitely going to come again! 10/10

Food was slightly later than estimated time (8 mins) but was so worth the wait. Delicious, fresh and piping hot. All 3 meals were spot on. Will definitely order again

Had a great time. Food was great. DnD (dad and daughter day) - we spent here good choice! Would definitely come again. Recommended!

Fantastic food and fantastic service. Thank you to Graham and his amazing team for supplying a great service and lovely food

I had a deliveroo takeaway, for the price, the food was very filling and the chicken tasty. The only thing that let it down was the coleslaw, its very bland.

Amazing food and the best service!

Food arrived early and piping hot - beautiful taste as always and plenty to go around!!