Kokodoo Swansea in Swansea

delivery chap went the extra mile well done

Nice food. Late again though, don’t take any notice of the ETA

2 hours late and still waiting. I appreciate there are adverse weather conditions which is why I placed an order at 5.15pm to arrive before the storm hit. Postponing delivery time every 10 mins and refusing to reject or cancel the order, just NO.

superb food,best chicken we have had from any takeaway

I called kokodoo directly and they were absolutely wonderful as was the food I received. the HUGE problem is JUSTEAT,they are absolutely useless.

My friend did an order for four of us from this place through uber eats. We were aware the wait time was usually 45 minutes but did not mind as before the food had been very good(although typically not the correct order). However one hour later we were beginning to get impatient, one and a half hours later it was starting to become a joke. My friend rang multiple times finally someone picked up and said that they were only just boxing our order(so it’s not the complete fault of the delivery service). After this we had to wait about another 40 minutes to actually receive our food. When it arrived mine and one other meal was hot however the chips were not only undercooked but completely soaking to the point where they were pretty much mash. Not only this but the chicken made me and two others ill. One other meal was completely cold and we did not even receive a full refund. For the hefty price this is despicable very disappointed will not be ordering from here again and warn others not to either.

top quality food at very reasonable price

Update on my previous review They did in fact replace our whole order and flavours and portions sizes back to their high standards. Loads of.flavour and loads of food. You can't ask for more. Thank you for fixing everything. We will be ordering again. This place was always amazing and we were regular customers. But tonight that's changed and we'll never order from there again We ordered 2 boxes of soy chicken wings. 2 boxes honey chicken wings 2 boxes of nacho chips and a box of coleslaw, meaning we spent a lot. This time, the boxes of chips were only half full - one of the boxes had seasoning and the other didn't. The chicken had hardly any sauce and to taste you wouldn't be able to.tell which was soy and which was honey. Which is weird as in the past they always had strong flavours. But the worst part, the coleslaw. Which is far from cheap, was just a few spoonfuls in the bottom.of the box, not even a quarter full. In the past we've had a good box full. We're feeling thoroughly disappointed and ripped off.

What happened to Kokodoo? 😕 yesterday I ordered from them and it took about an hour for them to then cancel the order. I order from them today and it takes forever again, the delivery time kept changing. When the food arrived all I got was my 3 drinks and the freebie 3 piece chicken tenders and nothing else of my £30 total food order. Is Kokodoo closing down or something? going out of business but still taking orders? LOL what in the world?

DO NOT ORDER FROM THIS RESTAURANT!! THIRD TIME THEY HAVE EITHER CANCELLED OR GOT MY ORDER COMPLETELY WRONG!! ABSOLUTE AWFUL SERVICE!! ZERO STAR SERVICE!! IVE ONLY PUT ONE STAR BECAUSE I HAD TO!

I previously left I bad review but the last time I ordered from them everything was amazing. lovely food and fast delivery. will definitely be ordering again

OUTSTANDING! 10/10, was only late because the driver had multiple orders by the looks of it.

cool. after i ate this, i recognized that Koreanstyle food is now widespread everywhere

10/10 honestly my favourite place to order from…Food quality is always top notch, they don’t miss. Great value for money in terms of portions and taste. Couldn’t recommend enough!!

Great food Great Service 5 star plus!! Portion sizes were so good for the money paid. Definitely eating here more often!!

awful service. This is the second time we’ve ordered where we didn’t receive any burgers or fries with our order. When we called they didn’t have a solution to this other than to “come down and pick it up yourself” which isn’t possible and the reason why we ordered a delivery in the first place. We never received a refund the first time round, so we’re not hopeful for the second time either. We gave them a second chance with this order but won’t be ordering from here again.

last time I ordered fro here the food was really poor and when we tried to contact kokodoo the customer service was awful. we decided to try again but after almost and hour of waiting our order has been cancelled with no explanation. I won't bother ever again.

The food was lovely but I'm not convinced this was Korean. The service was poor. You had to queue behind the Deliveroo couriers and order. They forgot our order so we had to re-queue and remind them. The floor is extremely slippery with grease. Don't go for the fine dining experience, but the food is pretty good when it comes. Oh, and don't worry if the staff talk about you in loud voices when you leave the restaurant. It's all part of the experience.

Food was cold and missing an item.

Extremely tasty. The chicken and the rice were cooked to perfection and the portion sizes are very generous.

ordered at 19:05 and didn't receive it to 21:37, chips were cold yet the delivery guy said on 3 mins away...never order again

Food is always delicious from this restaurant - however collecting an order was horrendous. After having our Uber drivers cancelling pickup several times, we went to pick it up after an hour of waiting and food preparation. We then stood with delivery drivers who had been waiting a ridiculous amount of time for their pickups - a lot of them cancelling their orders (explains why ours kept cancelling). We were not approached by any one of the workers at any point (they knew we were there because we heard the worker talking about us). Obviously we understand hospitality is fast paced and hectic - however 10-15 minutes after no approach, I had to lean over the counter just to explain the situation with our order - after this it still took a further amount of time for a worker to come back. Our order was on the table ready throughout the entire duration of our waiting. Upsetting because we order from here a lot and love the food! :(

i all enjoy the chicken for this place

great food been with them since day 1 even as one of the delivery drivers for them as well lovely food all ways fresh and doesn't fail

all nice food i enjoy ordering from them n

Food was served quickly and everyones arrived within a minute or so of each other, despite there being quite a few of us. Also found some great vegetarian options for one our party! Great service and great food, can't wait to go again!

Shambolic from start to finish! Used to be a regular Kokodoo customer but the last few occasions have been very poor. The food quality is poor and greasy. Also, staff are so rude and I had to wait ages just to place my order as they were chatting amongst themselves. Never again!

Food was horrible 😫 i couldn't eat it ,it was so greasy and the meat colour was off ,not going to order from this place again, i have throw the order in the bin. Waste of my money👎👎👎👎👎👎👎

Usually love Kokodoo but the meals tonight were very dry. Hardly any sauce at all. Very disappointing. Not sure I’ll be ordering anything for a while.

OK so wasn't sure what to expect, but the portion size is massive! Really really happy with the food for the money. We ordered 2 meals and some wings to share between the 2 of us, we ate our fill and still left with 3 take away boxes lol We tried the sweet and spicy, the honey chicken and it was stunning. We ordered the spicey k wings, again amazing flavour, the wings were a bit pricey compared to the rest if the food, however the flavour was outstanding. We will 100% be coming here again. In summary, big portions, great food, sensible pricing. Absolute win.

Delicious juicy chicken with a lovely crunch and mouthwatering sauce. With generous portions and decent pricing, this is a great spot to eat with friends on a night out. Along with that, the owner is a hardworking man clearly dedicated to providing a great experience for his customers. No reason not to go! (Just make sure to arrive early ;) )

Absolutely fantastic chicken, the owner gave us a run down and chatted us up about his buissness when we came in. He is attentive and cleary cares! We bought the 12 peice sticky soy and the batter crumbles in your mouth, will definitely order again. The dumbles are a good addition too. Understand the good rumors now

Absolutely amazing food, portions were large and great for the price. Will definitely be coming back for more.

Great wings. Hard to compare as I lived in Korea for 6 months but tasty, good portions and nice delivery time. Will order again. Slaw was a bit bland but I needed it as the wings were extremely well seasoned with their sauces.

food was lovely but missing our coleslaw from each of the 3 meals.

Absolutely revolting food, soggy unseasoned chicken that was overloaded with spice to mask its blandness and a brick of overcooked rice that was practically a brick, driver dropped the food as well as he was walking to our door and broke our drinks, if you like crispy chicken that actually tastes like something go elsewhere.

Food was lovely, portions were massive defo worth the money ,server was lovely would definitely recommend

This food was GOOD. Not one for usually leaving a review, but the flavours are outstanding. The fiery chicken was hot, but not so hot it ruins the rest of the food. The burgers were great and the sticky rice was perfect. Will definitely order from here again.

Food was excellent tonight 😍 ordered multiple dishes and all of them were spot on

The food arrived well over 90 minutes late and was cold. Had to go and meet the delivery man. Terrible experience and will never order from the restaurant again.

We had food from here 3 weeks ago and it was lovely so we order again we had an issue with justeat and didn't get our order so we call today to explain what happen yesterday then spoke to the manger and he was so helpful and apologies what happen tho it was done and ready to collect from the store by just eat and he offered us what we order and we just had it and it was amazing the honey glazed chicken was amazing we all enjoyed our food and would defo be ordering or trying the eat in next time

Ordered food at 8.20 was originally told it would be delivered at 9 turned up at 9.50 tried to contact restaurant but it was closed. Some of the food was also cold. Disappointed as never had an issue with this restaurant before

food hasn't been delivered as I refused the order after waiting 2 and a half hours and when i rang the store ay 8.40 they said it would be 10mins but no they decided to believer it a hour later after I had been to get more food for my children. I want a full refund. they didn't have the decency to ring and say it will be with u soon when I tryed to ring the shop had closed.

no flavor at all never ordering this again All of it in the bin

The delivery is good. The problem is with the packaging. The food fell because of the paper bag, the restaurant uses, it tripped and everything fell. The delivery man was upset because he told the restaurant to put different bags and they did not listen. I hope they fix this problem next time

Lovely place to eat. We sat inside looking over Uplands road, very cosy setting. Couldn't fault the food. It was delicious, big portions and great value for money. Toilets needed a little clean but nothing a touch of bleach couldn't fix. Would definitely recommend 👌

Kokodoo this is the THIRD TIME IN A ROW you have either not correctly made my order or my order is missing items. I am missing summer fruits, original coke and a pepsi max.

The food was ok not like what it looks like on the picture though big portion

We arrived at the restaurant on the first floor to loud music and no welcome. The place was empty from 6pm till 8.30pm which was strange. Music was too loud and we asked for it to be turned down twice but it was still too loud plus inappropriate style of music. Food was disappointing as no different than a take away apart from a neat presentation on our plates. Staff were all very young and inexperienced in customer service and hospitality. Generally the place was unclean especially the carpets in the hall way and stairs…

Great food. Something different from the usual fast food!

Fast delivery and the food was tasty

Best burger out there in Swansea no doubt.

I am completely disappointed with the service today. Usually Kokodoo is the place that doesn't let me down. My order arrived in poor state. The bag was not secured, it was open. 2 items of my order worth £15 were missing. What happened?

Food was ok I guess. The coleslaw may aswell have been just onion an abit of mayo, the honey chicken was too sweet an they didn’t have onion rings when I ordered

ordered 3x meals with coleslaw, chips and a drink, and only burgers arrived! paid almost 40£ for that!!! that’s ridiculous never ordering again!!!

Absolutely stunning gorgeous chicken, eat around Swansea 🔥

Turned up freezing and everything like mash terrible

The food here can easily be 5 stars, but at busier times it tends to be not as great.

Food was amazing between me, my parent and my gran we had the sweet and spicy chicken, sticky soy and honey glazed respectively potion sizes where huge. Only reason the atmosphere wasn’t 5 stars was because we were early to them opening (4;20) and only people here. 😁

Myself and my partner thoroughly enjoyed our food. It was super tasty. The fried chicken was excellent. Will definitely reorder.

Take your money but deliver your food unfortunately

Ordered food via food hub got confirmation of order and bank debited, had text message a little later saying my order had been rejected and I’d be refunded in 5 working days. Not the first time this has happened. Very disappointed and poor service.

Freshly cooked and delicious. Great portions!

Terrific food. Just loved it. Taste,quality,portion top notch. Highly recommended. Totally worth it. Would love to order again.

Food stone cold . Burger soggy and falling apart Chips still raw

Food arrived on time but they forgot to pack the drink for the meal deal that I ordered. I have ordered from them many times and this only happened once and I am only making this comment hoping their customer support sees this somehow.

Food wasnt up to normal quality

portions and size was disappointing

Order was correct and delivered quickly enough. Chicken was a bit chewy and the wrap wasn’t closed up very well, too many moist ingredients which led to it flopping open and half of it fell onto the floor. The sauce for the chicken was pretty good though and the wraps were huge. The skin on fries were pretty good too but I think they could have done with offering a sauce to go with them, i put some franks i had in the fridge on mine.

My collection time was 7:55, I got there 3 minutes before, didn’t end up leaving with my food until after 8:30. Ridiculously overcrowded with delivery drivers, lucky to get someone’s attention. Got home, missing items and luke warm food, the taste was not great either if I’m honest (with it being cold it probably didn’t help) would definitely dodge this place next time

Great food 😋 worth every penny

Won't order again. I'm having to go without a meal as they delivered the wrong food and there is no way of fixing it, apparently. Not worth the hassle.

3 Tender meal missing the skin on fries

3 HOURS WAIT TIME! Ordered a few times now as the food is nice but waiting 3 hours on each order is ridiculous! This has happened at least 5 times now and it’s will be the last time I will be ordering from this place.

Great food, amazing atmosphere but almost waited an hour for the food, another guy ordered before us and waited almost 2 hours. Good food but the wait times are ridiculous

Went this afternoon as I was craving good Korean food, was absolutely not disappointed. I’ve just spent a good chunk of time living out in South Korea to study and this is by far the most authentic 양념 (sweet and spicy) and 닭강정 (sweet soy) chicken I’ve found in the entirety of this area. 100% recommend Kokodoo if you’re missing real Korean chicken or if you want to try it for the first time! 10/10 from me (Only 양념 pictured as it was my friend who had the 닭강정)

Great food, very tasty. Staff were great, short wait for food. Honey chicken is outstanding! They also have Korean lager available which I tried and was very nice.

overcharged, app said it was 2 for 1 on wings but I was charged for both portions

The food and service here is spectacular. The workers go above and beyond with their service, specifically Nivea, and the food is to a very high quality. I couldn’t recommend this place more.

Arrived 5 minutes after collection time and still had to wait another 10 minutes for the order. Left in a hurry and only realised the coleslaw was missing when I got home :(

Food was very delicious! Will definitely come back :)

Food was very good - large portion is crazy big!

We used to get kokodoo when it was out of a van and it was fab, but the last few orders we've had have been wrong, poor value for money, ages to deliver, the staff aren't bothered and its just not up to the standard they used to be. Its a shame as they used to be so tasty!

If the cook wasn't so annoying and the food didn't take so long it would be fine. I do not recommend

Food was ready 20mins after the app notified me it was ready to collect, got home to find some of the order missing and had to go back to get it. Great food but they are very disorganised in using a very small kitchen. Ordered here quite a few times and there is always something missing or wrong with the order and it’s always late.

Didn’t get the right order. One main meal missing from the order. No iffer ofoffer of a refund

Korean cousins were new to us and we enjoyed the food, though I found the chicken too sweet.

You forgot to put any sauce on my food it was dryer than ghandis flipflop.. the bigger your company is getting the worse the food is becoming... you were muxh better when you worked out of a van

burgers bun was a little squished

Food was ok but delivery took ages

Took 20minutes longer than my scheduled time but that’s a just eat issue rather than Kokodoo. Food was tasty and plentiful. Slaw could have been better. With Asian food I’d expect a pickled slaw not something mayo based. But I am being picky and I would certainly order again and recommend the food

Fantastic food and service. Ordered for collection, arrived and the place was heaving with delivery drivers, but the staff made sure I had my order quickly. We went for the honey and sweet & spicy chicken large meals. The boxes were absolutely packed! 10/10 tasty and would recommend.

Waited 40 mins for my order (no one ahead of me), ordered rice, got cold chips. Wings good, but not worth another visit.

The food is soooo good but I ended up waiting for almost an hour for my collection order.

This restaurant is the best of the best in Swansea...

First time trying this place & sat in. Customer service was fab. We enjoyed the food the chicken was tasty and large portions. Only criticism I have with the food is the "sticky rice" was stale and alot of hard bits on the outside. It also wasn't sticky rice it was just plain boiled rice. Didn't complain as we just ate the inside of the bowl shaped rice instead. They did seem very busy but food came reasonable time. Did also notice one member of staff had her hair down while cooking and serving which shouldn't usually be allowed within a kitchen setting.

Food was delicious both time but they are clearly understaffed. Service takes so long when there aren’t many people that are in the restaurant. I think they get lots of UberEats/Deliveroo orders and they are unable to manage

Half the order missing and no refund for missing items. No way of calling them so good luck if you don’t get your food.

Quite disappointed when ordering today. I ordered at 8:25pm and it didn’t turn up until 10pm. When the food arrived all the sauce had leaked out of the containers (whether it was the delivery drivers fault or whoever packed the food I’m not sure) and as much as I love the crispiness of the chicken, I’d like a bit more actual chicken pieces next time!😭😭 I’ll still order again because I know this isn’t their usual quality but hope they don’t start slipping now 🤞🏼

Crunchy and juicy! Love this place as a quick snack or meal, so happy it’s halal!