Koi Japanese and Chinese Restaurant in Barnet

They have a relatively low rating but I swear this is the best sushi I have had in ages (ordered by Deliveroo). I will be going to the restaurant with friends asap.

Really lovely Takeaway place. You would think that Sushi and Chinese don't go together- but this place really breaks the pattern - and its wonderful. They used to have really small portions of Sushi- which i am delighted that they have increased after presumably some negative feedback. Their regular staples such as Sweet and Sour chicken, and various soups are all reasonably good and the price is also fair. Most importantly their delivery times have all been really reasonable with the food arriving hot in less than an hour. Overall a great local place and lovely addition to the high street.

Always enjoyed their food and service. Definitely the only family business in Mill Hill I’ll give money to.

Ordered on Uber - sent us the wrong food. Eventually got through on the phone to the restaurant, staff were extremely rude and hostile nd put the phone down on me twice. A real shame as the good is usually good. Will never order from there again. A disgrace.

Good food for the price that you pay

I just placed and order of just five items and it was screwed up because “the person who entered the order, forgot to add the rest”. Only had ONE item delivered out of FIVE! Poor service. Poor customer interaction. No help whatsoever. Would think twice before ordering from here again

Superb meal and pretty good value

Great for takeaway. Lovely food

I had lunch by myself and with myself I mean that the place was empty! The food was without taste and very oily! Not happy at all!

No longer go here as they got rid of all you can eat :(

Terrible service. Have coffee machine but refuse to sell us coffee. Waitress came across as she was doing us a favour by serving us. We where the only ones in the restaurant. We should have known.

Food was good but the service was appalling the girl who served us was no more than 16 years old and didn't smile. Then it took ages for her to come over and ask us if we wanted a drink or to order food it felt like we had to get her attention as she was on a computer or phone behind the counter all evening. Even when clearing the starters away didn't even ask if we enjoyed the starters and told me I need to keep my dirty plate for the next course. Didn't ask if we needed another drink even when glass was empty. Wouldn't visit again as comes across as a very unfriendly atmosphere.

Friendly staff. Consistently great food.

We were ill after having a takeaway 2 nights ago. The food was terrible. I wouldn’t bother ordering again

I visited the restaurant tonight for dinner and the place was empty at 6.30pm. I ordered my food which arrived promptly, which I ate and then decided to order two more dishes because I was still hungry. The owner then came over and asked me to settle the bill before I'd even received my second serving. I've lived in London 40 years and have never experienced such rudeness. I paid and didn't bother waiting for my other two dishes. It was then 7.30pm and the place was still empty. I now know why and wished I'd looked at the other reviews. Very rude, so future customers are best staying away!

I visited the restaurant tonight for dinner and was very hungry having not eaten all day. The place was empty when I arrived but it was about 6.30pm. I ordered my food which arrived promptly, which I ate and then decided to order two more dishes because I was still hungry. The owner then came over and asked me to settle the bill before I'd even received by second serving. I've lived in London 40 years and have never experienced such rudeness. I paid and didn't bother waiting for my other two dishes. It was then 7.30pm and the place was still empty. I now know why and wished I'd looked at the other reviews before electing to eat at this restaurant. For all potential customers, it's best to stay away.

Food poisoning!!! Do not go there. The food came out too quickly and felt soft inside. This was the sweet and sour chicken. A few people I know also had food poisoning after other dishes. Please dont go

I tried to order through just eats and I did a £90 order on my phone. Then my phone kept ringing and ringing so I diverted it as I didn’t know the number I am disabled. Then I get a text despite me saying on just eat to simply leave the food in a cupboard next to my front door and text me that it’s there don’t ring the bell as I have a scary dog so they basically told me disabled people were not a priority and refused to deliver to me. All I would say is I thought the customer was always right . The whole experience terrified me why contact me at all I was trying to support my local Chinese in these difficult times with COVID etc and they refused to deliver to me. I took my £90 order to a lovely Chinese in Kingsbury instead. I told them I would call 999 and tell the police I felt threatened and they still refused to deliver an order to outside my door I am literally lost for further words

No greeting from the waitress. The Japanese Maki was tasty. But the chicken udon was just awful. It was not Japanese style at all neighter Chinese style. The noodle was so dry and put too much sesame oil. They shouldn't have mix Japanese and Chinese together. I would not go back there again.

Great food, amazing environment. Like being in Japan. A good evening.

Disappointed with everything and won't be ordering again. Hoisin sauce was clearly watered down, it didn't even taste sweet, it was watery and bland. i didn't eat the prawns at all - they didn't devein them!! lastly the shredded chicken noodle was just regular chicken chunks and not what i expected at all - maybe you need to change the name of this because it wasn't shredded chicken.

Disappointed with everything and won't be ordering again. Hoisin sauce was clearly watered down, it didn't even taste sweet, it was watery and bland. i didn't eat the prawns at all - they didn't devein them!! lastly the shredded chicken noodle was just regular chicken chunks and not what i expected at all - maybe you need to change the name of this because it wasn't shredded chicken.

Ordered online, and picked up. Quality of the food is ok, service was ok.

Don't waste your time. Go to Eat Tokyo for reliable service you can trust. Waited over 1hr and 20 mins before we were told they cannot prepare our food! What a joke.

Ok the food is just amazing, I eaten their soups and rolls, good job with that. Food it s prety expensive but worth every pence. 5 stars lads

Good quality food with good service every time we go. Does an "all you can eat" option but we usually aren't that hungry so just order a couple of dishes.

We love Koi for Japanese food and use it as our local takeaway. The staff there are fab and we've been going for about 18 months. Highly recommended as a decent local eatery in Mill Hill

We went to Koi on a week night and it was empty - just us in the restaurant for the whole time we were there. We didn't really mind this too much and the staff were pretty good at giving us space. The food was good but not great - it came out very hot which was good news. I was a bit upset that they seemed to bring all the courses at the same time though. The real reason I was disappointed was that despite there being a notice in the window and on the website, they staff told us the eat-as-much-as-you-like menu was unavailable but didn't provide any further information. I felt that they were drawing people in on false pretences and it affected my dining experience.

Sushi was nice and fresh very tasty too

My Partner and I knew the proprietor when he had a Chinese Restaurant in Hale Lane, some many years ago, so it followed that when he opened Koi we naturally followed him

5 of us went to Koi in Christmas Eve 2019. A very good decision. Even though they weren’t doing All You Can Eat that night, 4 of us ordered from the set menu B and they allowed us a few changes. 1 had a la carte. The sushi starters were delicious and I’m told by the other 2 that their chicken/chicken and sweetcorn soups were excellent. The duck course with pancakes were delicious and the duck nicely crispy. One of the main courses was my favourite, deep fried chilli beef and it was exceptionally good. There was also sweet & sour chicken, vegetables and egg fried rice, all which were very tasty. My a la carte daughter had mock duck, tempura prawns & sweet potato tempura, which she said was very good. Without drinks & service the bill for 5 came to £88. That’s under £18 for a plentiful, tasty meal. Excellent value.

I really didnt like my experience at this restaurant....the food was mainly cold and greasy.....it was served up by the waitress/owner.....with hardly any enthusiasm ......it had no imagination or finese to it.....l would have enjoyed a mc donalds more...and it was expensive.l dont recomend it in any shape or form.....and l would never go back there

Fabulous place! Really can't fault it! Staff are attentive without being overbearing. Food here is always on point! The best pla e to eat great food in and around North London!

Don’t be misled thinking the food must be awesome due to the ridiculously expensive buffet prices. The food is below average and what can I say about there service ... there isn’t any! Staff don’t talk and they don’t attend to you unless you get out of you chair to get their attention. Seriously how is this place still operating. The food is really bad.

Two previous orders and the food was good but on the third order the food was inedible. Was really disappointed as I was looking forward to eating it. The last meal could not have been made by the same chef.

The sushi is amazing and fresh! We go there all the time because we love it so much! The staff are always lovely and helpful A+++ 😊

Thought we'd try this place again as we had only been once a long time ago, but maybe we should'nt have bothered! Had the chicken noodle soup to start but it was very disappoiinting. A lot of noodles in the bowl but they had no taste as they weren't egg noodles. The veg in the soup was inedible as it was not cooked enough and the pieces of chicken was rubbery so I left them. The broth itself was tasteless. I had been looking forward to it but it was awful. I had sweet and sour chicken for the main course and again the chicken was rubbery and I had to leave it, just eating the rice which was OK but very eggy tasting. The best thing was the dessert - I had pineapple fritters which were actually very nice and moist and virtually the only thing I was able to eat. The prices are reasonable and I liked the actual place but next time I will avoid anything with chicken in it.

I will never visit this restaurant again. What appalling service i received this afternoon. The so called lady sulky manager was not inviting at all. I am fuming. I asked her about gluten free options and she named one thing. I had to ask multiple times just to get something out of her. Not helpful one bit. Even when ordering she didn't even ask if we wanted drinks. I had to ask for water after our starters. Even had to ask for forks when our mains came. Like really!!??? I asked for the remaining of my rice and curry to be done as a takeaway. She went and put both in one container. I said to her you haven't put them individually. She said you didn't say so. I said well now husband and child can't eat the rice separately as he has a gluten tolerance. Her response was well we are saving on our containers. I was like really. Then she goes on to say you also received 20% off the bill. Well how is that my fault that you offer this if you pay by cash. Honestly the most rude so called manager i have ever come across. I have been coming to this restaurant for 7 years even when it was zilu. Thinking about it she has never been welcoming. Please avoid at all costs. Even the mock chicken tastes strange. I called up just after i left the restaurant to speak to the manager when she said she was. She needs to up her game. I was trying to have a conversation and she goes to me how i'm disgusting!!!!!!!! You need to fix your door as well as get some manners. Unbelievable dire service. Can't get over her and her rudeness.

Great place, service was also great and friendly. We over ordered expecting small servings, but they ended up being bigger than expected. They accommodated us for a birthday celebration as well as helping with bringing the cake we brought out and setting candles. Set menus highly recommended, only oddity was that the wrapping for sushi pieces didn't wrap around fully...meaning that it fell apart when trying to eat it. Might be normal for some but I've never dealt with it. Would 100% go back

Had take away, the avacado salmon uramaki and sashimi was ok. The spider crab roll uramaki not much crab in it. Have tried the seafood udon before not great, neither was the Singapore fried noodles. The hor d'oeurves are ok so is the sweetcorn chicken soup.

An awful place where, unbelievably, you have to pay 10% extra if you pay by card. We had the £18 (or thereabouts) menu where you can order as much as you like. In spite of there being only four tables in the whole place, we just could not get the attention of the server to order more food. The food wasn't freat - poor quality fish was used in the sushi. I felt ropey the following day with bag guts and a banging headache. Will not go back.

Only been here for take aways. It's ok. Singapore noodles not great would not order again, neither was the seafood udon. The salmon sashimi was a good size portion. Soft shell crab uramaki was disappointing, not much crab. Salmon avocado uramaki was ok. Koi sushi, don't like it covered in mayo. Overall was ok. The restaurant itself always looks empty. Doesn't seem inviting. Tired deco. Pay cash get 10% off.

Food isnt bad but they have a very low hygiene standards rating of 2... questionable cleanliness

I went in and surprisingly it was quite empty. i don't quite know why as the food is amazing. it came very quick and the staff were very nice.

Basically I can say that the food meets the expectations and the price is very cheap. Recommended to eat there if you are near.

I had a few takeaways from this restaurant. I can say that the food was very good and hot all the time. Not too salty and greasy like other places. Well Done!!

Super food, odd Swedish 1970s esque wood partitioned decor, all you can eat menu but small portions. Would go again and reccommend.

Food was OK, but service was so slow. We were seated and then did not see anyone for about 10 minutes., also had to wait a long time to pay the bill. Not sure would go back.

Gave me and my family reheated food. When I complained they gave me a few pounds off the total bill which was ~£80. No respect for the customer.

Really oily and no taste. Service was sun par too

Great place and amazing food, but quite expensive for my case and the service was not good at all, they mixed up food orders and would not clean up our finished plates, instead they would continue to pile us with the rest of the orders even if there was no space on the table.. hardly good communication between the staff, we had two waiters and the manager having to come over to sort stuff out.

Been here a couple of times since opening. The Chinese food here is sub-standard, really soggy and tasteless. The all-you-can-eat is a bit of joke, too. Not a big eater, but when ordering spring rolls or ribs for a table of two, I would expect more than one item to arrive or be able to request number of units. The staff don’t understand English (nor Chinese) and the management is argumentative. The sushi IN THE restaurant is great, with good amount of fish in it. However, it doesn’t last through delivery, we had a few takeaways of sushi and sadly there was always at least one set of maki that fell apart completely. Also, whether you get a temaki, uramaki, futomaki or hosomaki is apparently not down to the customers order from the menu, but down to whatever the chef feels like making. On a couple of occasions we ordered an uramaki (inside out) and received a temaki (handroll) or ordered a futomaki (large sushi roll) and received an uramaki. When calling the restaurant we were told these would be better than the ones we ordered - WTF? The owners are clearly stressed, but please don’t pass your frustrations onto your few remaining customers...

Great food and service. Love it.

Truly don't understand the low reviews. We had a wonderful evening. Excellent food. Mock duck and mock chicken was excellent (great for vegetarians). Service was prompt and polite. Have eaten here before and will certainly be going again.

Very slow to take your order. Starters didn't seem fresh but chicken curry was nice

As someone who has visited most of the Oriental Restaurants around Mill Hill I was surprised to find one that did a mix of Japenese and Chinese cuisine. To be honest, that should have been the first sign in the lack of consistency with their food quality. Our first problem occurred when the lady serving our table kept bringing us the wrong dishes and then being unable to identify what the dishes actually were. She had no idea what she was serving let alone having the aptitude to go and ask the chef. If it wasn’t for the fact that we wanted to taste a dozen or so dishes between the 6 of us, we wouldn’t have eaten a single thing. We had to send multiple dishes back that were cold, the sushi was prepared incorrectly and the meat dishes were either over cooked or reheated from before. When it came to raising our concerns on both the food and level of service, all we got in response were poor excuses: “it’s hard to find good staff these days” and “what can you expect for these prices” It wasn’t clear if I was speaking to owner or managers that evening but their defence quickly turned unprofessional until the point we had no urge to pay them anywhere near the full bill.

We came in here for dinner and it wasn't busy - usually a bad sign for a saturday night. The menu is a fusion of sushi and chinese food and, as it was so quiet, they had extended the "eat all you like" for £17.90. Great value - but the food was just OK. We had a mixture of sushi, some of which was covered in a mayonnaise of sorts. but fish was fresh and it was nicely presented. The chinese element had a very distinct flavour of oil or fat of some kind and anything with pineapple (sweet & sour) had a really sour (like it had gone off) flavour. A gentleman at the table beside us just paid for his drinks and wouldn't pay for the food as he thought it was that bad. We ordered chicken, prawn and beef dishes and all were OK. Good value - but not sure we'd go back

I have been visiting Koi very often for a few years, and I can certainly recommend the sushi there.

When it first opened I found the all you can eat menu great value with delicious dishes. However it's very dark the staff are not so friendly and I was refused the all you can eat menu as I was eating alone. The waitress said it's a minium of two people. The food was greasy unlike previous visits. Will not be going back up 9 and 9 9 9 9

The sushi at Koi has always been good, however the Chinese food previously wasn’t. Even so went with a friend for Sunday lunch to give it another chance for the All You Can Eat Sushi and Chinese £17.90 per person menu. Delighted to say the...

My family and I went here as it's slightly closer to us than sushi mania in Edgeware is. The food was horrible.. that's it really.

This restaurant is ridiculous. We ordered a takeaway, the lady answering the telephone does not understand English and got the whole order wrong. They delivered salmon rolls which we are all allergic to in my household. The lady and gentleman in charge of this restaurant told us they didn't get it wrong and why did we ordered salmon if we are allergic. They took no responsibility for getting the order wrong and the manager told us he would lose money if he delivered the correct order to us. I wouldn't order food from there establishment. The service is terrible, the have no customer service and unable to understand a simple order. Disgusted!!!

This restaurant is bang smack on the high street so can’t be missed. We were out late one night and seriously looking for somewhere to eat as our original choice was fully booked. The restaurant’s lighting is dimly lit. The colours used probably to depict...

Went to the restaurant an hour ago with a 16 person party. The food was good however half way through the meal I noticed flies in the vinegar pots after I powered vinegar onto my plate. This was highlighted to the waiter and he simply took it away and said 'it's old don't use it'. This was after I used it and he didn't apologise. When asked if they could do something for us they simply just took the service charge off. This was not acceptable. Update : I have informed the Barnet health inspectors and they are going to investigate.

Genuinely sad to write this review The owners built a solid business originally at a smaller site in Hale Lane on the Mill Hill/Edgware borders. They worked hard, making their place an 'MSG Free Zone'. The business flourished, filled with regulars and established a dependable...

They take orders on their mobile phones. One waitress can’t speak English which doesn’t help. We asked to be served our food altogether but the sushi took longer than the curry/ Chinese food. Sushi was tasty and Salmon sashimi good quality! It’s the old Hees...

We ordered take out from here, the food turned up late and was stone cold, rudest staff I have ever dealt with. When we called they were not apologetic and actually got quite aggressive. They accused us of trying to con them as the food couldn't have been cold in there opinion. Refused to give us a refund without the food being returned, initially said they would come and collect (didn't offer to replace) but then refused because apparently we live to far away (we live less than 10min away). They wanted us to return it ourselves as they wouldn't send their driver again or keep hold of it until the following day otherwise no refund. Was then told by the staff member I spoke to that the food was cold because we live so far away and that we shouldn't have ordered from them in the first place. Ultimately had to go through JustEat to get full refund. Would not recommend based on our experience, definitely need reexamine the way they treat/speak to customers and probably rethink offering delivery if they don't have the proper capabilities

We ordered take out from here, the food turned up late and was stone cold, rudest staff I have ever dealt with. When we called they were not apologetic and actually got quite aggressive. They accused us of trying to con them as the food...

Great place, service was also great and friendly. We over ordered expecting small servings, but they ended up being bigger than expected. They accommodated us for a birthday celebration as well as helping with bringing the cake we brought out and setting candles. Set menus highly recommended, only oddity was that the wrapping for sushi pieces didn't wrap around fully...meaning that it fell apart when trying to eat it. Might be normal for some but I've never dealt with it. Would 100% go back

Fantastic Japanese restaurant. The food is very tasty and the service very polite. Highly recommended for vegetarian people. Loads of vegetarian options.

Excellent Chinese! Great and good value Chinese meal. Prawn dishes particularly good. Friendly staff and not too crowded, even on a Saturday night.

We were really disapointed with the food. Not fresh at all and the souces were just disgusting, sweet sour souce was full with ketchup.The worse sushi I have ever eaten in my life (with a lot of mayonnaise). We were the only one's in the restaurant and even like this the waiting time was long. I don't recommended to anybody and I will never go back.

Situated on Mill Hill Broadway, on the site of the old Hee's restaurant. Parking quite difficult outside but available in the surrounding streets a short walk away. The restaurant is a bit dismal inside. The window advertises as much as you can eat for a...

Service is still something to improve. But sushi was very good in my opinion. We go there often. Ah...they have crispy seaweed rather than seaweed salad, which is disappointing to me.

We should have realised that this was going to be a very bad experience as soon as we read the menu. You can 2 dishes at a time and can't order any more till you finish what you ordered. If you don't finish the order...

I enjoyed that a lot. The food was yummy and the staff was friendly. I was there very early in the evening so it wasn't busy at all yet so the staff did 'hover' a little but that's understandable and not that much of an...

It was okay. I was desperately hungry and had £6.80 meal. Service was okay standard really food was average

Decor is fairly basic. The place was almost empty on a Sunday early evening. The service was not very attentive considering there was only two tables with customers. The staff knew very little of the food being served and couldn't answer many questions. The food itself was fairly good though. Think I'll stick to just getting take away from this place.

Food didn't taste fresh and was greasy. The miso soup arrived just before main course, it tasted awful so we went straight into main course Owner first refused debit card and then said it would be 20% charge if we didn't pay cash, he also tried to overcharge for drinks so make sure you get the English version of receipt and check it. Only one other family eating. Will not be wasting money or precious time there again.

Clean, convenient location, attentive service, nice food, slightly expensive.

good portions fresh cooked food

Very friendly large portions. Good mix of sushi chinese.

an interesting choice of Japanese and Chinese staples. The food is good but not outstanding. The staff try hard. Visited on a Wednesday night and it was busy!

Went here for lunch in a party of four. The sushi was excellent and thoroughly enjoyable. The rest of the meal was awful. The service was non-existent. My wife ordered sea bass in black bean sauce, we couldn't find any fish just a load of...

We come here a lot to chill out after a hard day. The fixed price menu is superb value if you are eating sushi which is wonderful. The big soups with noodles are packed full of stuff and are a meal in their own right......

Food is always good quality, tasty and generous and the staff are lovely, but the drab decor and general lack of atmosphere let it down a bit.

This restaurant was usually empty, devoid of any customers, but we still decided to take a chance as it had above average ratings on justeat.com. That was a mistake. The service was unprofessional. Not rude but rather clumsy and awkward as if it was the...

Awful food!!! Ordered 3 sets of Singapore vermicheli - was so dry, 1 tiny slice of chicken which was not fresh, it was so much chili powder that none of us could eat. Demanded refund, the guy called Tony was so rude and refused over the phone. Never again!!! Avoid!

Really nice restaurant. We spent the New Year's Eve here with friends. Sushi is amazingly good, probably one of the best selection of sushi and crafted to perfection. As for the food, I really don't get the bad reviews. The food is really good and tasty and portions are good size. We live in Mill Hill and we tried all the Chinese restaurants/take aways in the area and Koi is by far the best. Don't be put off by the bad reviews, try it yourself and make your own opinion, you will not be disappointed.

there is an all you can eat menu every day except saturday . the food is all freshly prepared and the sushi is fabulous . you can choose Chinese also . i stumbled acroos this restaurant and have been back many times

I dined with 12 other people at the restaurant and most of us found that everything about the Japanese and Chinese Restaurant was diabolical. To begin, it took about 25 minutes for the staff to take our order. This was a strenuous task in itself...

Visited for the first time this evening. Bad decor, stark lighting, no atmosphere. Ordered mixed starters which included chicken satay. Bit into the second of three skewered chicken pieces to find it was raw inside. Stopped eating, mentioned it to waitress who took my chicken...

We were a group of 4 and as we walked in we were greeted by another table of guests who happened to be celebrating a birthday - 61 today, same as my husband so immediately we had a cheerful easy rapport which the staff maintained....

Visited this restaurant as one of a party of usually half a dozen or so "young at heart "middle aged guys who every six weeks or so have dinner together. Went to the restaurant a couple of days before to check it out and book...

The Sea food Noodle is tasteless, It so bad it worse then Hospital food, and also my husband Ordered vegtable soup we got 1 vegetable swimming with chicken pieces and it was a wrong order im 100% they use frozen food nothing is fresh I have never ever been so disappointed in my life about Any take a way until i order in Koi, Never to return again! For sure!

Try for The first time, Sushi is ok nothing special .Service was very disappointed, We will not come back and we live in Mill Hill.

Enjoyed a lovely meal here on a Sunday evening. Restaurant was quiet and so staff were very attentive and helpful. We enjoyed cold sushi appetisers, followed by hot Chinese starters and main dishes. The nigiri and hosomaki were as good as I've tasted in many...

Seriously disgusting food. Not sure where those 5 stars came from in the previous reviews, perhaps from people who work there. Avoid at all cost if you're a fan of Chinese/Japanese cuisine. The place does look nice though, and the stuff is polite.

This is £45 of complete rubbish. I don't usually do reviews but this was one I needed to do. The so called Special fried is tasteless even my 16 year old girls said this is the worst "Chinese" they have eaten. The Grilled Chicken in...

Really amazing sushi tried ribs and they smelled off. they did not apologized or did anything to compensate!