Kismet Hartshill in Stoke-on-Trent

was delivered on time, couldn't eat the chicken as it was very tough not tender like it normally is, hate to leave a review like this but the chicken in both curries was not good sorry

My order arrived on time however the starter wasn’t edible, I rang the restaurant to ask for a replacement, this was actioned but it took nearly another hour to arrive which was disappointing as the mains part to the order wasn’t as fresh as it should have been, the curries had been kept on a low heat, causing the chicken to dry out.. Overall the meal was ok once it was rectified so I would use them again but I’d be mindful to attach a note so this doesn’t happen again.

not yet received terrible service

Our first time dining this evening at Kismet in Hartshill, I must say we were slightly apprehensive after reading some mixed reviews but I'm very happy with the outcome. The service was marvellous, the food was wonderful, the atmosphere was was very inviting, and price was reasonable. I have no argument in paying good money for good food so I have no quibble on this subject. We had a selection of foods and all was cooked brilliantly. Prices were very reasonable to for alcoholic drinks too. I will definitely return.

The food was Cold, I had to warm up the food and the popadoms were cold and soggy

Lamb was hard sauce was to thick other fish was delish

Came in about 6 and got sat down right away. Took our drinks and starters order and it came out straight away. Food came out quickly after that and it was lovely.

food was cold and poppadoms were like a jigsaw puzzle had to be eaten with a,spoon with the saucess

The food has not arrived yet!

Excellent good quality tasty food

Fantastic food, we really enjoyed it. Both the curries and the side dishes were delicious.

First time having a Christmas dinner at a curry house and the best one yet! Fabulous customer service from all of the team and a great atmosphere. Thank you so much we will see you next year!

Lovely food atmosphere lovely and the staff what can I say so welcoming. Thank you so much for making out Christmas Day

Came for Christmas dinner, the food and service were excellent. We had a brilliant time. Thank you!

Terrible order didn’t even arrive

absolutely lovely food an pleasant staff curry was hot still after delivery everything is was spot on

Late, I know its xmas eve but an update would be nice. Cant get through to the restaurant phoneline has been busy.

Great food and generous portions

Absolutely stunning curry tonight. Thanks Kismet!

The keema rice was good and the curries were tasty but greasy, the lamb was beautiful but the chicken was tough and had a piece of gristle in it, for the price you pay, it's quite disappointing, especially because you don't even get any free items even after spending 20 quid, no poppadoms and no sauces like you'd get in restaurants generally. We have had the chips from here previously and they are really horrible, tasteless and soggy and we have had the lemon rice before too and although it's very tasty and lemony you do end up spitting out tons of pith and peel which kind of ruins it. Not to mention the delivery price is a bit much for a delivery that is literally less than 5 mins drive away.

Great food and service as always. Let down slightly by one server having poor personal hygiene but he did only come to out table once.

We really enjoyed our meal here.. the service is excellent, really fast and friendly. The food was delicious and really good for the money. Chicken tikka masala was top-notch, and the naan bread was amazing, even the plain one. The atmosphere is nice and cosy.

Very disappointed with our meal last night. Booked in at 19.30 and had 1 starter and poppadoms. All ok. Had to ask for our mains at 2100 as one of the party is diabetic and it was a long wait. Other people came after us and had their meals before us, when our meals eventually came, we had to send 2 back for being lukewarm.They came back exactly as we had returned them, with a half eaten prawn, so just reheated. Food hygiene😡 Raised the point with staff and asked for manager, but no-one came. No follow up, and then they quickly arrived with the bill. Very poor customer service.

Brilliant again, Kismet - thank you.

I have called them up and they said they are sorry and really busy and unfortunately my food can’t be delivered for 1hour extra

A top notch curry from the team at Kismet Hartshill.👍🏻

The food delivered was really late, food was cold and chips weren’t cooked. On the app it showed they have delivered the food, but in reality it was not delivered. Very disappointing to be honest, would not recommend them at all.

Thanks Kismet Hartshill. Lovely meal

There was a lot of ghee on both meals and I had to reheat in the microwave.

food great but delivery was a joke... ordered at 19.45 finally arrived at 22.25

lied about food being delivered at 10 past 8 and again at 10 past 9 finally got food at half past 9 chips were soggy I got chicken Madras despite ordering lamb absolutely shocking

Great food but got told it's a two hour wait for delivery. Seems like they can't cope when it's busy or they don't care

yet again. exceptional service and food was absolutely beautiful. Thank you

First time, out of many times, that they have delivered late so no big worry. Food was excellent as usual.

Absolute beautiful food. Great service

Great place great service and food is next lvl

Absolutely fantastic! Always perfect

Gorgeous food. Great service. Good value for money.

absolutely love this curry house by far the best around never fails food is amazing

the best curry house perfect every time we won't go anywhere else

Great meal will definitely be ordering from you again

Fantastic! Always our go to Indian

The food is amazing, best Indian I've ever tasted...👌

Food absolutely incredible best Indian take away I’ve ever had realy good quality so delicious this will be my local now when I fancy an Indian so impressed

I thought id try this place as friends had recommended and also they had won an award. Lets just say it was average food and have had better. Decor/furniture seems outdated. Firstly they had no mocktails on drinks menu-what a let down, as I look forward to my mocktails. Secondly popadoms were stale. I asked to have them swapped. Then when we received the first soft drink it was luke warm! Grilled starter wasnt all that and it was so hard to cut through due to being not so hot too that my fork went flying off the table. For what they gave it wasn’t worth the price either. Then a group came in later-got too noisy and it was like a nightclub towards the end of the evening as the music got louder & the party at the back were so noisy we had to start shouting at each other in our conversations. So been there done it, but unfortunately wouldn’t recommend.

Wasn’t the best but wasn’t the worst. Poppadoms were stale, no snap in them. Pakoras were soggy. Had great food from here before, but will probably be the last unfortunately.

First time at Kismet Hartshill, restaurant is beautiful, staff are friendly and helpful and the food is amazing, will definitely be going back

amazing food, good quality, it was our first time from kismet but it won't be the last

Absolutely amazing 🤗 the best takeaway curry we’ve had.. Tried lots of Indian takeaway’s and this was by far the best.. would 100% recommend. The food is so tasty and fresh, delicious

Great food, great service. Love that it has some decent vegan options.

excellent food delivered on time.

Nice and busy on a saturday. Very polite staff and the food was gorgeous. Would recommend!

would give 0 if possible. 1st time ordering. delivery was an hour later than stated leaving children very hungary. only to find when we did get it the whole order cold. chichen chatt watery. other starters dry like there days old. chicken in dishes was awful chewy like they had used the worst part of the chicken breast and hadn't prepared the chicken from fat etc prior. nann breads were doughy and thick. yougart mint dip that come with the meal was watery. would not return at all

Usually we rave about how lovely the food is from here. Sadly, the food tonight was disappointing. My curry did not taste of much and even looked bland. Where were the vegetables that are normally there. The food had to be warmed due to being la

I had the seafood balti it had crispy sea bass and prawns incorporated and was delicious

Called in 7pm Saturday..no booking. No problem ..lovely table in the window. Delicious curry. Will return

An excellent meal with top class service

Amazing food, atmosphere and service as always! 10/10

Literally can't not give this place 5 stars. Phenomenal food, phenomenal service and cracking place!

Perfect. Great staff, really friendly. Very knowledgable on what was Vegan and what wasn’t. They were really clear and helpful. Food was phenomenal. Couldn’t fault it at all. 10/10

Fantastic food and excellent service. Made to feel welcome..

Fantastic Food. Hot, fresh and very tasty

Cold food. Soggy poppadoms. Disappointed

Food is always amazing, on time and the service is great. Would definitely recommend

Delicious food, top service and the girl friend was happy because they do quorn, thank you.

Fab food staff brill, music a little loud but we were chilling not party mood 😜

Great food, great service. Definitely recommend

Amazing food as usual. Very welcoming, friendly staff. Extremely clean. Wouldn't go anywhere else. Just the best. Thank you for fitting us in at the last minute. Xx

Ate here for the first time and the food was so delicious! Service was really friendly and quick and all round great experience

I love this place 😍. Brilliant service , excellent food . Great atmosphere 😘😘😘😘😘

Food was amazing and the chicken melted in my mouth.

Food was excellent, fresh and delicious. Generous portions. Staff were friendly and accommodating. Good value for money.

Amazing food, amazing people, our go to, highly recommended!

Lovely service and fab food. Great value. Wonderful people.

Excellent food and the service was good 😊

Amazing service, great food, brilliant restaurant! A pleasure to visit every time!

Staff so friendly and accommodating, great with advising on menu options. A must go!

Amazing atmosphere and service. The food was absolutely delicious. Would Definitely recommend.

The atmosphere was wonderful, and the food was absolutely amazing.

as usual.. superb. never fail.

Very nice food and great service

A great place to eat with excellent service.

Food fantastic staff are very welcoming very chatty recommend 5star every time we have just booked again for tonight mmmmmmmmmm

Great meal with a lovely atmosphere and fantastic service!

Warm welcome, staff are very friendly. The food is to high quality and absolutely delicious. Lovely atmosphere. Well deserved 5 stars. Thank you and we will definitely be back again.

Great food. Many great 'off-piste' options like the thali's pictured.

Delicious food, lovely bright, clean and welcoming restaurant.

I went to the kismet on a Friday night and I was greeted by the staff in a lovely way, seated straight away and they took my order in less than 2 minutes and my drinks arrived instantly. The food came piping hot and delicious, cannot fault them! I always come here and the service is brilliant and the food is always 10/10 quality and I often order delivery service and this is the same! Shohid Uddin was our server and he was polite and attentive, will be returning!

Took a long time to get here and it was cold !! Didn’t eat it and put it in the bin

Excellent, can’t fault anything about this place……. 1ST CLASS!!! We will definitely be back.🤩😎

Lovey food and lovely, friendly staff. We love eating here as a family

Fantastic food. More like fine dining than a run of the mill balti. Staff are amazing and really helpful.

Shohid was amazing Very welcoming , informative and knowledgable about the menu

Always a great meal, friendly staff and good atmosphere!

Brilliant service with tasty food at a good price

Our family dined out on Thursday evening. Food was absolutely delicious 😋. Staff very polite and helpful. We are going again next week 👍. I highly recommend the Hartshill restaurant.

Delicious Vegan curry😋 Will definitely return ☺️👍

Very friendly staff, excellent food. Lovely atmosphere

Amazing service from start to finish by the staff and the food was top notch and very well priced

Absolutely fantastic service staff always go above and beyond to help and food is amazing