Kismet Hartshill in Stoke-on-Trent

Very disappointed with our meal last night. Booked in at 19.30 and had 1 starter and poppadoms. All ok. Had to ask for our mains at 2100 as one of the party is diabetic and it was a long wait. Other people came after us and had their meals before us, when our meals eventually came, we had to send 2 back for being lukewarm.They came back exactly as we had returned them, with a half eaten prawn, so just reheated. Food hygiene😡 Raised the point with staff and asked for manager, but no-one came. No follow up, and then they quickly arrived with the bill. Very poor customer service.

Brilliant again, Kismet - thank you.

I have called them up and they said they are sorry and really busy and unfortunately my food can’t be delivered for 1hour extra

A top notch curry from the team at Kismet Hartshill.👍🏻

The food delivered was really late, food was cold and chips weren’t cooked. On the app it showed they have delivered the food, but in reality it was not delivered. Very disappointing to be honest, would not recommend them at all.

Thanks Kismet Hartshill. Lovely meal

There was a lot of ghee on both meals and I had to reheat in the microwave.

Great food but got told it's a two hour wait for delivery. Seems like they can't cope when it's busy or they don't care

food great but delivery was a joke... ordered at 19.45 finally arrived at 22.25

lied about food being delivered at 10 past 8 and again at 10 past 9 finally got food at half past 9 chips were soggy I got chicken Madras despite ordering lamb absolutely shocking

yet again. exceptional service and food was absolutely beautiful. Thank you

First time, out of many times, that they have delivered late so no big worry. Food was excellent as usual.

Absolute beautiful food. Great service

Great place great service and food is next lvl

Absolutely fantastic! Always perfect

Gorgeous food. Great service. Good value for money.

absolutely love this curry house by far the best around never fails food is amazing

the best curry house perfect every time we won't go anywhere else

Great meal will definitely be ordering from you again

Fantastic! Always our go to Indian

The food is amazing, best Indian I've ever tasted...👌

Food absolutely incredible best Indian take away I’ve ever had realy good quality so delicious this will be my local now when I fancy an Indian so impressed

I thought id try this place as friends had recommended and also they had won an award. Lets just say it was average food and have had better. Decor/furniture seems outdated. Firstly they had no mocktails on drinks menu-what a let down, as I look forward to my mocktails. Secondly popadoms were stale. I asked to have them swapped. Then when we received the first soft drink it was luke warm! Grilled starter wasnt all that and it was so hard to cut through due to being not so hot too that my fork went flying off the table. For what they gave it wasn’t worth the price either. Then a group came in later-got too noisy and it was like a nightclub towards the end of the evening as the music got louder & the party at the back were so noisy we had to start shouting at each other in our conversations. So been there done it, but unfortunately wouldn’t recommend.

Wasn’t the best but wasn’t the worst. Poppadoms were stale, no snap in them. Pakoras were soggy. Had great food from here before, but will probably be the last unfortunately.

First time at Kismet Hartshill, restaurant is beautiful, staff are friendly and helpful and the food is amazing, will definitely be going back

amazing food, good quality, it was our first time from kismet but it won't be the last

Absolutely amazing 🤗 the best takeaway curry we’ve had.. Tried lots of Indian takeaway’s and this was by far the best.. would 100% recommend. The food is so tasty and fresh, delicious

Great food, great service. Love that it has some decent vegan options.

Nice and busy on a saturday. Very polite staff and the food was gorgeous. Would recommend!

excellent food delivered on time.

would give 0 if possible. 1st time ordering. delivery was an hour later than stated leaving children very hungary. only to find when we did get it the whole order cold. chichen chatt watery. other starters dry like there days old. chicken in dishes was awful chewy like they had used the worst part of the chicken breast and hadn't prepared the chicken from fat etc prior. nann breads were doughy and thick. yougart mint dip that come with the meal was watery. would not return at all

Usually we rave about how lovely the food is from here. Sadly, the food tonight was disappointing. My curry did not taste of much and even looked bland. Where were the vegetables that are normally there. The food had to be warmed due to being la

I had the seafood balti it had crispy sea bass and prawns incorporated and was delicious

Called in 7pm Saturday..no booking. No problem ..lovely table in the window. Delicious curry. Will return

Amazing food, atmosphere and service as always! 10/10

Perfect. Great staff, really friendly. Very knowledgable on what was Vegan and what wasn’t. They were really clear and helpful. Food was phenomenal. Couldn’t fault it at all. 10/10

An excellent meal with top class service

Literally can't not give this place 5 stars. Phenomenal food, phenomenal service and cracking place!

Fantastic food and excellent service. Made to feel welcome..

Fantastic Food. Hot, fresh and very tasty

Cold food. Soggy poppadoms. Disappointed

Food is always amazing, on time and the service is great. Would definitely recommend

Delicious food, top service and the girl friend was happy because they do quorn, thank you.

Fab food staff brill, music a little loud but we were chilling not party mood 😜

Amazing food as usual. Very welcoming, friendly staff. Extremely clean. Wouldn't go anywhere else. Just the best. Thank you for fitting us in at the last minute. Xx

Great food, great service. Definitely recommend

Ate here for the first time and the food was so delicious! Service was really friendly and quick and all round great experience

Food was amazing and the chicken melted in my mouth.

I love this place 😍. Brilliant service , excellent food . Great atmosphere 😘😘😘😘😘

Food was excellent, fresh and delicious. Generous portions. Staff were friendly and accommodating. Good value for money.

Amazing food, amazing people, our go to, highly recommended!

Lovely service and fab food. Great value. Wonderful people.

Excellent food and the service was good 😊

Amazing service, great food, brilliant restaurant! A pleasure to visit every time!

Staff so friendly and accommodating, great with advising on menu options. A must go!

The atmosphere was wonderful, and the food was absolutely amazing.

Amazing atmosphere and service. The food was absolutely delicious. Would Definitely recommend.

Very nice food and great service

A great place to eat with excellent service.

Food fantastic staff are very welcoming very chatty recommend 5star every time we have just booked again for tonight mmmmmmmmmm

as usual.. superb. never fail.

Delicious food, lovely bright, clean and welcoming restaurant.

Great food. Many great 'off-piste' options like the thali's pictured.

Warm welcome, staff are very friendly. The food is to high quality and absolutely delicious. Lovely atmosphere. Well deserved 5 stars. Thank you and we will definitely be back again.

Great meal with a lovely atmosphere and fantastic service!

I went to the kismet on a Friday night and I was greeted by the staff in a lovely way, seated straight away and they took my order in less than 2 minutes and my drinks arrived instantly. The food came piping hot and delicious, cannot fault them! I always come here and the service is brilliant and the food is always 10/10 quality and I often order delivery service and this is the same! Shohid Uddin was our server and he was polite and attentive, will be returning!

Took a long time to get here and it was cold !! Didn’t eat it and put it in the bin

Always a great meal, friendly staff and good atmosphere!

Brilliant service with tasty food at a good price

Lovey food and lovely, friendly staff. We love eating here as a family

Our family dined out on Thursday evening. Food was absolutely delicious 😋. Staff very polite and helpful. We are going again next week 👍. I highly recommend the Hartshill restaurant.

Excellent, can’t fault anything about this place……. 1ST CLASS!!! We will definitely be back.🤩😎

Fantastic food. More like fine dining than a run of the mill balti. Staff are amazing and really helpful.

Shohid was amazing Very welcoming , informative and knowledgable about the menu

Very friendly staff, excellent food. Lovely atmosphere

Amazing as always. A must visit for any curry lover.

Amazing service from start to finish by the staff and the food was top notch and very well priced

Food is delicious. Really fast service. We were seated, ordered drinks at the table, and were served pretty much immediately. Our food was served in good time too. Our waiter kept an eye on us throughout and made sure we were well looked after. We had a really lovely evening. Highly recommended. We're going back soon.

Absolutely fantastic service staff always go above and beyond to help and food is amazing

Delicious Vegan curry😋 Will definitely return ☺️👍

Never fails to deliver. Tried most Indian Restaurants in the wider area and the Kismet Hartshill is definetely #1

The food is amazing. Definitely recommend and the staff are friendly and welcoming.

Great food and service, and all at a very reasonable price. Will definitely return.

A super venue for a family dinner. Great food and excellent service. Child friendly with thoughtful touches and diligent staff. Highly recommended.

Amazing restaurant Lovely staff and food was so delicious

This is our families favourite restaurant, any occasion (any excuse) we go to Kismet Hartshill. Staff are amazing and so is the food, we won’t have curry from anywhere else.

Beautiful people with beautiful food worth a try.

Consistently well mint! Been going here for years and it never fails

Not my 1st time here and not my last !!! As always food amazing! Complements to the amazing chef and his team 🫶 Service fantastic !!!

Excellent service quality food 👌

Good atmosphere, good food and even better service!

Popped in unexpectedly, had great meals, really tasty. Price was good. Would recommend.

Tremendous, 👏 best takeaway curry I have ever eaten tonight.

Best curry I've had ever, this is to be my go to curry house from now on. Many many thanks. *****

It was very tasty and not at all greasy , worth waiting for.

Staff are friendly and the food is very good. Prices are reasonable for the area. Parking is limited and around the back streets so be prepared for a 30 second walk.

Great food, great price and great delivery times.

Lumps of sugar hard in coconut rice lumpy and greasy unfortunately and very very sweet

💚"Absolutely beautiful, I shall definitely be back!!..."😎

Food ok , poppadoms soft had better off kismet