KFC Woodall - M1 North Services in Rotherham

Hi sorry to inform but Joel the staff member was very unkind and gave me my order in a rude manor and said he “ don’t know we’re the forks and salt is so I have to get it my self” not even 1 star for. Him it’s discusting

I just found a hair on my fillet 🤢🤮 Watch your food before you eat it!

My family and I turned up to order a boneless family bucket only to be told you can only order via the kiosk. Out of the 4 self service kiosks non of the touch screens were responding which meant quite a lot of people couldn't order. They eventually agreed to take orders via the till so a few mins after we paid was told, "sorry we cannot serve any of the meals that come with popcorn chicken so will have to refund you". I suggested that this rules out half the menu so would be happy with something substituted instead of the popcorn chicken". They said we can't think of what we could substitute them for so the money will be refunded in the next couple of days. If I could give a zero review I would, My advice is use one of the other food outlets instead.

Pulled up here at 1230 today Ordered 2 meals thro6gh self service inside As a vegetarian the only choice was a quorn chicken fillet with drink for 6.99 no.chips with meal at all .upgraded to milkshakes. 2 of these meals came to 17..00 Got in car bread bap was fresh there was tiniest not even full piece of lettuce n some mayonnaise. Nothing else The milkshake I use term lightly (one Orio and one mint chocolate) where very watery and mote like a slush. Went in to use toilet it was dirty Flush bitton was grubby toilet floor dirty and sink disgusting This is not cleaned regularly as sign l suggests I don't usualy complain but feel this time ti.have to First time used a KFC for years and really put me off using again

Absolutely Rubbish,awful customer service😡

The manager has was rude and disrespectful and refused to give me a refund after they got my meal wrong.

I am army person and I am returning from the task today . Due to some commitments reasons i didn’t get chance to eat well in day time. I want to treat myself with good KFC hot wings but fries are not good as standard, Garvey: it’s like hot water mix with something sticky substance it also taste like out of the world. Hot wings are like local market stalls type quality not like KFC hot wings. Actually the staff didn’t put enough effort to cook better food. They ask me about 15 minutes to prepared my meal but when i received it I’m totally disappointed. I’m already frustrated with my whole day driving want to spend some quality time and eat but I’m not happy with the food and late service 🥹

Slow service, got my order wrong. Lied about the order while looking at a blank screen saying I ordered wrong. Absolute waste

Food is ok, good location and friendly staff.

Manager here is too disrespectful and rude to me for my order and i can say Sorry for hiring KFC manager03/04/2023 18:45.

Pitiful portion size, extortionate pricing, chicken was dry and yet still somehow uncooked in the middle so we had the throw the meal away. Go to Burger King, Starbucks, subway, hell WH Smith if you like! I’d still recommend eating out of the service station bins before this KFC

The facilities here are what you’d expect of a typical rest stop/service station. Although busy, there was still a lot of space to park. There was surprisingly a lot of room within the main building too. The food was finished quicker than the regular hughstreet chains usually are. That means, hot and fresh. My only gripe is that it wasn’t very clean. Everywhere I looked, I saw rubbish, cigarette butts or even poo bags from pets. One of the better stops to rest at!

Jokers… rude staff & management. Get a grip

my server was eddie, he was amazing and had great service on monday the 3rd he was spectacular. what a good lad

Stale food served with moist greasy fries and spongy pop corn chicken. Everything was soft and oily.

I do not think it even matters to write a feedback as they already got 2.5 star. However, I ordered 10PC chicken bucket box and got only six pieces. But we found it when we already started eating. I got back to them just to inform that there was 6 pieces instead of 10. I expected at a sorry but they did not even say a word.

Poor service Ran out of beans gravy and no communication until 10 mins, staff move 1mile per hour no urgency

I’m a bit annoyed with this KFC. I asked if they did a BlueLightCard or NHS discount, and they told me no. But then I checked after I saw someone else pull out their bluelight card, and lo and behold there is a discount. I’m very annoyed that they outright said to my face no, but then we’re fine when someone else asked about it. Left a sour taste in my mouth

Shocking £7.99 for small burger and and smallest piece of chicken will not be wasting my money there again thanks kfc

Unbelievable KFC, I had a chinese from next door and a burger! KFC wrap was the winner! And Mark you didn’t drive 15 hours for a KFC just from the services so give it a rest!

Terrible experience ordered a large received a child’s portion and there was no cheese on my burger not happy at all woman behind counter was dead eyeing me tbh think she robbed the cheese

Food was not cold and cooked, that's about all the positives I can say on an Easter weekend... 2 out of 3 of the self serve machines were broken. Nobody would take our order and once we had ordered we still had to wait 20minutes for it!

Don t have food ready!I whaited 20 min for take!

KFC shut early I was there at 8:30pm and they told me they were closed and the website said they were open till 9:00pm after a 15 hour day driving a lorry I was very disappointed

16minute wait and yet no customers when I arrived - avoid if you want a quick bite to eat

Nie otwiera na czas. Spóźniony personel pracuje jak muchy w smole..

Slowest KFC on earth, staff dawdle about. 45 minute wait for 2 meals. For a service station where you would expect fast food, this is painful.

40 min wait for 2 coffees, dear me!

Visited Thursday evening. Food was okay, but none of three staff were wearing masks?

Visted Sunday evening, received box meal in sealed bag and on return to car no chicken piece. I know its lockdown but for the extortionate price of £8 it should be right. Fillet burger was also cold : (

Staff would rather talk amongst themselves rather then serving customers. Very poor.

Fast staff and hot food just what you need for a quick stop

I needed to pay with cash. There was no one Infront of me at the till. I waited 10 minutes, still no service. In the end I walked away.

We had a meal from this KFC it was the worst meal I have had from KFC, the chips we only got a few even after ordering large and what we did get was cold and disgusting, the desert was just ice once we ate the top off it. I was so disappointed as I love KFC, but after spending £20 and throwing most of if away and still hungry I won’t be going again.

This is a very poor restaurant attended here as a family on 22nd August the food was very poor, Unediable and certainly not value for money I decided to put a complaint into H/O who said they accept something went wrong and a complimentary voucher would be sent to use at any of there other stores this hasnt arrived either just like decent food never arrived from the restaurant.

Clean place and very quick service.

The place its self is ok but the chips are horrible 60 percent of them are black and vile i visit kfc atleast 3 times a week if not more but will be using mc donalds from now on until something is done about the horrible chips and its not just from this site either its all the kfc sites

Food was hot which good but check that you get all your order before you leave the takeaway because after traipsing back to the car in the rain we discovered that our popcorn chicken was missing from our order. We didn't fancy another walk in the rain to go and complain about it but probably won't come back next time we're after a motorway KFC.

They don't care about you. They talk and laugh in the kitchen while 30 customers are waiting for their order. They don't deserve your money, eat somewhere else

Apauling and the worst service too

The service was quite bad 1 guy bless him was doing it all at the front by himself while the other 3 was chating at the side!

Not the fastest service but tasted better than some motorway services KFC

the best KFC in Uk probably... vrey nice tasty food

Fast service and excellent food

Took the gormless staff half an hour to make a boneless banquet meal after queuing 15 minutes to order. Probably 4 brain cells between the 7+ staff behind the counter.

Quick service no other customers 😉

Locația este cu multe locuri de parcare pentru camioane! și costă circa 27£cu voucher in valoare de 5£ pt mâncare!

They had no chicken. This is KFC. With no chicken. No actual chicken, in KFC.

Awful slow service. Incredibly disorganised. Avoid

No wait, cheap filling tasty food.

It was terrible! I ordered a box meal which was supposed to include chicken fillets, popcorn chicken, gravy, fries and a drink I ended up with only three items of what I wanted no popcorn chicken or gravy, and to 'make up' for this dreadful mistake they gave me another chicken fillet which I all ready had and charged me the same price. I'm never, ever going back there again!

Had to wait ages for my food but it was freshly cooked so not all bad. The staff were friendly enough.