KFC Skegness - Pier Field in East Lindsey

Just bad, water dripping from the ceiling.

Very easy to navigate and receive order

Absolutely disgusting , no hash browns no beans girl behind counter with a face like a slapped *****! Takes an age for food to be served not even near closing time and not even busy ! Only came because kids were promised as a treat ! Second time we have ever visited and first time was as bad !!!! Height of summer six weeks hols NOT ACCEPTABLE!

Scamming customers by only giving them half of what they ordered. I received my drink filled only 2 inches from the top of the cup. When I complained how empty it was, the staff on the counter replied they’re told to do this. Compare this photo to what KFC advertise!

Says it’s open until 2am Friday and Saturday and it’s been closed by midnight! Take ur banner down falsely advertising!

Took over 25 minutes for my order after I asked were it was ,chicken in the bucket was absolutely disgusting ,cold and full of fat avoid like the plague worst kfc I've ever been in

Worse kfc I've ever had waited over 40 minutes for my food and very sub standard for kfc . Chicken was over cooked fried luke warm and lack of sides .. very disappointed

Hard to pick what was worse......restaurant filthy, food cold and stale, also the order was wrong, staff rude and uninterested when asked to put right......definitely one to avoid, buy food from one of the local food places

Arrived at the drive-through window at 1038pm with their closing time at 11 pm and got turned away. I said to the staff member that they don't close until 11 pm and simply had the window shut on me with no excuse. As a festival catering company CEO myself I hope this doesn't happen again. I would also like to add turning off the automatic doors at the front entrance and making paying customers leave through a fire exit shouldn't be on. If working in a busy fast food environment isn't for the staff members maybe they are in the wrong job and I wouldn't like a successful business to fail due to incompetent staff. My pregnant partner went inside to use the toliet while I was trying to pick up food round the drive though, she went to the toliets which where in horrific condition to find no toliet roll in the female and male toliet she approached a staff member to report this issue to find a cocky lady staff member who approached my pregnant wife and said can you move I need to get in there. There's still people waiting at 11:05pm for there order and people dieing in. This is not on

2 staff members serving at 10pm. Restaurant busy. Constantly arguing with customers when they confrunted staff about missing ordered items. I myself fell victim to this and the lady serving smirked at me and told me my bbq wrap was a twister. She snatched the reciept from my hands and wouldnt give it back. After arguing that i should have had 2 wraps, it took her colleague to tell her she was wrong before bringing us the correct item. Very rude staff. Unprofessional. Took 30 minuets for food to be ready and even then it was wrong. Kfc head office - this branch clearly needs retraining and staff. Quit being tight with the millions you make and hire more staff to take the burden off those already underpaid and overworked.

Half an hour wait to get our drive through order. Good luck if you're hungry

Went through the drive thru and ordered a 10 pc variety bucket and the woman in the window said there's a 30 minute wait on boned chicken' How does a chicken 'fast' food restaurant have a 30 minute wait on boned chicken absolutely vile won't be going there again

Ignored by the staff and manager. They made 1 order at a time and ignored everyone it was ridiculous, we all walked out. Embarrassing

Food lovely but the heat in there was really bad,Extremely hot.The air conditioning unit was off, and I asked if the door could be left open, which they advised it could not. I could not wait to leave

Had to wait for half an hour for our food. Didn't even get an apology

Terrible service, tables were filthy, and the floor had bin bags scattered about. Generally unclean and untidy

A very long wait,girl taking orders was very slow and not very happy. When we got our meal,my husband found a long piece of string on his chicken.

Fast service, food was perfect and it's very clean inside.

Food was absolutely disgusting . Over cooked , dry and tasteless

Only ate here because everything else was closed

Food was good and service great

Best chicken I have had in ages, was clean, tidy, relaxing and the staff were incredibly...only waited 5min for food

Don’t go through drive thru as they clearly don’t know how to serve you just leave you waiting for over 10 mins, you can also hear the staff members talking utter crap through the speakers while they ask you to wait, bit diabolical really, no professionalism from the staff members at all.

Good food drive through clear could do with better and more fries

I went went it was busy so ended up in the drive through. It's tight to get around with a big car, my sensors just beeped constantly. There's no one actually at the order booth, it's all remote. They also missed part of our order, the only drinks without aspartame they had were unavailable. I shouldn't need to explain my medical conditions to someone at a fast food joint to get a refund on a drink that will make me unwell.

Terrible service, the worst and slowest service of any fast food place I have ever been to. Don't even bother standing at the ordering part because they just ignore you. Rude staff. Layla was especially rude and obnoxious to deal with Also missed items from our order

Excellent and friendly customer service but two nice ladies in the front. They were patient enough to listen what I wanted and explained me my options. Food was fresh and hot, prepared instantly.

This place is the pits... disgustingly dirty, food terrible, it made me feel 😫

Just got served by a miserable girl at the drive through (27/05/24 @ 8pm) who clearly couldn’t cope with having to speak through the headset and serve people at her window. After rudely shoving my food in my face while speaking to the next customer through her headset and not a word to me, I told her she was rude for her to reply “ok!” And close the window 😂 terrible service! (and she didn’t give me a straw for my drink to top the experience off!)

Absolutely shocking , the staff are so rude !!! They said they would not be taking our order till they had no orders left on their screen and was waiting for our food for over an hour I will never ever be coming back to this kfc I would avoid at allll costs !!!

Tables needed clearing and wiping down.

Well after 22 minutes waiting for our order we gave up, not what I would call 'fast food'. Uber eat orders and drive thro' getting served but massive queue inside and no orders coming out! An absolute joke of a place, needs some serious training putting in place, the staff were clueless, unhelpful. The eat in area was unclean, food on floor, dirty tables. Glad we asked for refund think we had a lucky escape, never ever again!

Very clean and tidy place plenty of window seats..good organisation from the staff...very helpful in telling you their deals and offers that they have at k.f.c....

Had food from here while on holiday. 2 nights ago. Had to wait 25 mins for it to be cooked. We ended up in hospital with food poisening for 12 hours. Only one who hasn't got it is my 3 year old that had a McDonald's instead... Will be staying away from here in future.

Rated this a 4 stars only because I expected it to be a-bit cleaner. The rest was just amazing. Food was good, staff were nice and treated people well. Would’ve been a five stars but the atmosphere wasn’t on point.

Was about 21:50pm nothing going on the tables were sticky ordered a zinger meal and sweet chillie chixken and Oreo crushem. My friends had finished there order before I even got my food plus they didn't have no hot wings for my meal so it wasn't even a full meal will only get refunded a pound. The food was cold and disappointing. Worst KFC I've ever had.

Absolute rubbish. One of the worst kfcs I've been to and for a town centre location up north, the prices are similar to a motorway services down south!! Food - tepid. Staff- barely speak. Atmosphere - dead like a services one. Simple order with just one sauce pot yet they forgot the sauce pot anyway 🤦🏻‍♂️ There are so many other takeaways nearby (including Maccy D's) I'd recommend any of them over this place

It was absolutely packed late at night on a bank holiday weekend, and there were some very rude customers causing trouble for staff who were clearly working hard to get everything done and everyone's orders out as quickly as possible. We were served by a lovely lady called Debbie, who was friendly and helpful, despite obviously being exhausted and run off her feet. Thank you, Debbie!

Absolutely disgusting!!!! Do not waste your good money

Waited way to long at order window.... didnt even get served! Just left there. Ended up leaving the drive through with no food and went to mcdonalds were i was served instantly and got my food in under 6 mins! Definitely not a fast food restaurant kfc

Absolutely shocking being waiting over 1 hour for a party bucket and watched about 15 cars go round the drive thru and staff haven't got a clue

Done use bargain bucket cost £18 .99 got home 9 chicken legs and one small piece mostly skin trued to make a complaint on web site that doesn't even work total rip off

I've been here multiple times in the last couple of months, the food is okay, what you expect from KFC. Not great not terrible as one would say. That's about as far as the positives go, every time I've been the seating and waiting area is always dirty, there's never any staff on the tills, and the staff behind the counter I understand are trying to do their job but they're just so rude and will go out their way to avoid you if you look like you're waiting at the counter to ask a question or where your order is. I write this on April 26, 2024 as me and my daughter have been sat here for almost an hour just waiting for our order of a 6 piece bucket, popcorn chicken sides and a drink, I even asked for a refund but the rude lady behind the til gave me some story about how they can't because the supervisor isn't there. It'll be the last time we come here I'd sooner go next door to McDonald's who are equally as busy but the staff are actually helpful and get your order out before it's gone cold. Update: I ended up waiting an hour and 20 minutes, they refused to give me a refund as I didn't have a receipt, eventually got hold of the manager and got a refund. Went next door to McDonald's, ordered our food to a similar amount and got our food within 15 minutes

Tasty food with quick service. My only complaint is that the lady who took our order was rude and snappy! When my husband tried to add something extra to his order she wouldn't let him. 😂

Absolutely disgusting staff rude food cold not eatable at all left it needs shutting down

Staff very slap dash on presentation of ice cream,half the sauce outside tub,sticky mess. Bathroom doors do not lock,no toilet roll in cubicle and one of the toilets no toilet seat.

Absolutely shambolic all the staff are useless will never go back again

Had to wait 5 min to be served. After machines were all "broken" presumidly turned off to be a pain, or they don't wana stock the paper. Then had to wait 5 min for 2 small sweetcorn that was average and regular fries that were more like small fries. All for £5!

There’s a wonderful Irish young lady that takes care of my cappuccino most days, even goes that bit further and puts my sugar in, always has a smile on her face & is a credit to KFC,Thanku to her for making my day most days from her kindness and cheerfulness!! I am also about to write another review regarding the dine in service at the weekend, the Irish lady’s customer service will always have me return, I will never go inside ever again

the paper straw made me choke on the krushem

Disappointing meal and experience here yesterday. Long wait for order, which they got partly wrong. Toilets were awful... dirty, no toilet paper, and no lock on one of the (two) ladies toilet doors. One of the employees that I spoke to... and then another of my fellow eaters spoke too about a different problem... was actually quite indifferent and a little rude when we were trying to get a problem rectified. A shame, as we have been here before, a few times, and never normally like this. May give this place a miss for a good while, whilst they sort out the staffing issues.... and hopefully the toilet issues too.

Food as usual was good just like KFC. I don't recommend veg rice bowl, as it was too small compared to the pic.

Never got all my order even tho they checked its 3 time I didnt find out till was back at the caravan the gravy tasted like black jack sweets

Ordered on Uber eats, delivery took over an hour and a half. Delivery driver was fantastic and delivered it quickly from the restaurant. The first issue was that side orders were missing from the boneless banquets. This is typical of this restaurant who always manage to miss items off of every order. Contacted the restaurant by phone and spoke to the manager who was as much use as an ornament. She had a disgusting attitude refusing to issue a refund for the items they had missed from the meal offering a delivery of two sides by which time the rest of the food would be stone cold. She would not contact Uber Eats to arrange a refund. Instead, I had to mess about contacting Uber Eats who wouldn’t issue the full refund for the value of the missing items. The manager at KFC could not be bothered to rectify their mistake and basically couldn’t care less. Her name was Supesha. With an attitude as bad as hers, it is no wonder the food-packing staff at the restaurant don’t pack orders correctly and miss items you pay for, not to mention the fact the chicken was as dry as the Sahara Desert and the fries so soggy they squelched when taking a bite. Popcorn chicken was cold. The only thing right on the order was the cans of Pepsi; surprisingly packing staff managed to pick the correct drink and even included this in the delivery bag. Don’t buy from here if you expect to receive what you have ordered or food at a reasonable quality for the extortionate prices.

I recently visited my local KFC and was blown away by the exceptional service provided by Katie, one standout employee. From her friendly demeanor to her attentiveness to detail, she went above and beyond to ensure my satisfaction. Her excellent communication skills and genuine passion for her work were evident throughout the entire experience. Even though the food wasn’t the greatest as they were closing soon, Katie did her best to keep it warm for us. Katie is truly an asset to the KFC team, and I look forward to returning knowing that I'll receive the same outstanding service.

Absolute joke, 40 minutes wait to get food that was the most disgusting KFC I have ever had the misfortune to eat. Place needs closing down!

Regular KFC food ok clean n tidy pretty quick service 👍

They always ask you to park up in the car park going in the drive thru, 20-30min wait every time… shambles

Took almost 45 minutes to get food. Went through the drive through, waited 10 minutes for someone to take our order. They were quick to take payment at the next window and then asked us to go park up. Spent 30 minutes waiting in the car park for our food. Watched 2 cars before us get their food in that time and 4 more cars waiting after us who also had to park up. Eventually at the half hour mark, someone came out to say they've got no corn on the cob. We can either have other sides or wait another 13 minutes for more corn. Fed up, we swapped one of our sides and got a refund for the other. Finally after 45 minutes we left with food. Chicken was hot at least, fries were cold. Poor experience and service, no compensation for the time wasted waiting for food. I don't understand why they accepted our order and then 30 minutes later suddenly didn't have any. Surely they could have cooked more corn while we were waiting in the first place.

The food was lukewarm, service slow and the chips tasted awful

Teenage kids in there swearing and shouting

Went to drive thru and food was good quick and hot.. no complaints

Unpleasant, staff member unhelpful, certainly not customer friendly

Was a little sceptical, however the chicken was lovely. The surroundings were a little cramped. The lady at the checkout was rude to my daughter in law. However the children enjoyed their food

Not nice service, no one knows what's going on without a receipt In addition, the ordered food was not available in the restaurant, so they offered a substitute When I asked for a Coke without ice, the lady said she couldn't give me one, so I got it The service is very aggressive, the food is 2/10, I do not recommend it

Ordered the new tower zinger burger meal and a rice box takeaway, The tower was more like a bungalow and a penny size squit of sauce, not as advertised on tv, rice box was good but no cutlery to eat it

Staff not very polite food never hot quantities of fries are shocking for the price you pay. Need new staff and management, one of the worse kfc I know

Dirty place. Rude staff. Food was badly cooked…somehow? Wants closing down in all honesty.

Nice and clean but a star deducted for both male toilet cubicles having no locks on the doors, big privacy issue especially in a space shared by both genders

It's pre cooked chicken, nothing to say. A toddler could cook it.

Food excellent for a change service a bit slow, maybe not enough staff??

Service is not always good, the food can be cold and not great quality

Quick service, friendly staff and it was the cleanest KFC I've ever been in.

I can honestly say this is the worst KFC I’ve had the misfortune to find myself in. Chicken was overcooked, yet swimming in grease. The fries were undercooked, limp and again drowning in grease - inedible. Every item of food was cold. It seemed to me the their fryer must have been running at too low a temperature for them to be able to produce food in this state. On questioning the staff, I was told ‘this is how it’s served,’ - consequently we left without eating anything. My advice to anyone visiting the area would be to give this place a wide birth and try one of the many local operators instead.

Dry food looked and tasted old

Not the best kfc customer service needs to improve

Honestly, nothing has changed about this place. Extremely slow service, Food thats barely warm as its handed to you over the counter, Half the order always missing. Poor communication - waiting 45 minutes from ordering to receiving order.

Unfortunately chicken was very dry I suspect as it wasn't the most busiest of restaurants things were hanging around the warming cupboard

Quality hot food, CLEAN, much better than McDs down the road.

I used the drive-through, very quick service, and a polite young lady at the window. It wasn't until I got home that I got the food out of the bag. The zinger burger looked nice and tasted lovely, but I was very disappointed with the few chips I received. Nice flavour, just looks like they forgot to put the rest in the bag 👎👎

Was too busy today inside and drive through to leave a comment. I just drove straight out without stopping

Hasn't changed in a year since last there. Absolutely rubbish.

Food was cold, but served quickly

Please don't bother with this place, placed a.order boxing day tea time and.it was cold yet we placed it and.picked it up straight away as we was only staying across the road, the place was cold as soon as you walked in, there was loads of chips cooked in bags , but no customers when I walked in , cold burger dried up chicken , like warm gravy , the extra piece of chicken was cooked ages ago , spend ya money on something edible and hot , give it a wide berth however hungry you are .

Just had a really good experience. Food fresh and hot and the place was spotless

Nice and quiet quick service and lovely staff.

What a perfect place to sit & eat, great food great service with great staff

It was OK food was as you expect, it just seemed to be lacking, can't out my finger on it but not as good as the usual KFC standard, need to deffo get the ordering intercom working

Food was greasy and tepid. My chips cold my chicken greasy. The service was less than enthusiastic. Toilets clean. Table clearances are not completed thoroughly. Will not give this eaterie my vote of confidence. My last visit. Local Family we are.

The children liked it very much.

I attempted to order tonight through the drive through being in a rush and this being the most convenient option , sadly it was not working again but this time the excuse was “covering breaks”? . Then I proceeded to go inside the store to order my meal (might bucket for one) on receiving of my 2 piece of chicken meal it was apparent that the choice of pieces and chips that came with it are a slacking of selection by the staff that served me , I was given 2 chicken legs and not even a full bag of chips. Very poor service but I am sure the other reviews speak volumes.

I prefer a quieter eating area but the all of skegness is busy and noisy

Very bad took some food back has it was cold and yet again the drive thru was closed this happens a lot took 30 minutes to get food

Been tonight for a share bucket to be told we are not doing them right now We've no chicken what kind of kfc are you what kfc dosnt have chicken rude abrupt staff so left without anything this is the worse kfc we have ever been to We will take our custom elsewhere If I could give them a minus I would staff needs retraining and get more stock of chicken in. So you don't turn people away absolutely disgusting manners don't cost anything And just serving popcorn chicken and that's it no chips wow you need to close this store before the staff ruin your name

Food was tepid, there was a 15 minute wait for food. Inside all the tables were filthy with other people's food left on them. The floor tables and seats were sticky, no music inside. I won't return any time soon. No receipts in self serve machines so unless you catch the blip of the screen with your order on, you have to play bingo with the others inside with the same frustration for your order.

Food was barely warm, tasteless. Chips were the worst I’ve ever had tasted like they were refried. Rubbish all over the floor. Bland dry chicken. Waste of £25. Won’t be returning. Avoid this place. Worst kfc I’ve ever been to.

Asked for boneless box. We got legs and thighs (with bones)

We dined in. Food items were missing. Once rectified the food was hot and tasty. However the seating area was filthy. Dirty tables, bins overflowing and lots of rubbish on the floor. If you have young children please don't let them go to toilet alone as toilets are shared. Separate cubicles but in one room.

Had to go up twice because they had forgot to put certain items in the bags. A regular occurrence here.

Never had such a bad KFC in my life. So dry and over cooked. Like it had been sat there all day. Nothing fresh cooked and service was all very much what do you want and there it is. Worst KFC