Based on 1.269 opinions finded in 1 websites
Based on 1.269 opinions finded in 1 websites
Nº 550 in 747 in Salford
Opinions
Oh my God, these fried fillets are so salty, I can’t believe it! They’re horrible and disgusting. What on earth did you send us? I can’t even describe how salty these chicken fillets are. I’m truly disappointed with the management of this KFC branch. I threw the food straight in the trash—it was garbage and way too salty!
Sindy . 2024-11-06
MORE AT Google
Disgusting I will never get kfc again now. Bad service and the food was terrible. Chip cold and chicken was tiny and not nice. Avoid this place
Rafique Rahman . 2024-11-02
MORE AT Google
Self-order, you can eat in or take out.
BornGreat Fiston Masele . 2024-10-29
MORE AT Google
"I recently visited the KFC on Rossall Way in Salford, and I was thoroughly impressed! The service was exceptional, thanks to Shift Runner Naziyat's outstanding management. The moment I walked in, Naziyat greeted me with a warm smile and ensured my experience was seamless. The team was efficient, and the food was prepared promptly. My order was accurate, and the quality of the food was top-notch - crispy, juicy, and flavorful! Naziyat's leadership skills shone through, as the staff worked harmoniously, maintaining a clean and welcoming environment. Her attention to detail and dedication to customer satisfaction truly made my visit exceptional. Well done, Naziyat and the KFC Salford Rossall Way team! You've earned a loyal customer. *Recommended for:* Friendly service, quick service, delicious food. *Will I return?:* Absolutely!
Milan Mani . 2024-10-20
MORE AT Google
Place 3 separate orders and unfortunately all were missing items.
Beata Bejm . 2024-10-19
MORE AT Google
I visited KFC recently, and while the food was great as always, the service was unfortunately disappointing on the drive thru.The staff member taking my order was quite rude. I had to shout my order because she claimed she couldn't hear me, and when I asked if their system was broken, she dismissed my concerns, saying it wasn't her problem. It's frustrating to receive such poor service, especially when the food is consistently good. I hope they can improve their customer service in the future.
Tino . 2024-10-14
MORE AT Google
I have had to re-review this outlet after my original average review of two years ago. Since the refurbishment and new team all the negatives have been addressed. The staff are always polite and waiting times are now in line with other KFC franchises. This has been complemented by the high food quality. Today I was served by violeta and Maisie and they were excellent all round. Every time I come here the service is spot on. Thank you to the whole staff and management for the positive changes.
TREASURE S. . 2024-09-21
MORE AT Google
Ayesha did very well . and her service was the best
fade barbers . 2024-09-02
MORE AT Google
The worse KFC in Manchester. I just bought food from there, never been that dry like today. They should trow that food away.Awful....never again!
Katarzyna Kowalska . 2024-08-31
MORE AT Google
Food was good and fresh for a fast food place and service seem fine
Daniel Cooper . 2024-08-18
MORE AT Google
Stopped serving krushems over an hour before they closed. Why have things on the all day menu if they dont serve them until close. Really annoyed
Rob Siddall . 2024-08-13
MORE AT Google
Bang on sent me what I asked for in the notes section unlike other branches
Nitronerd1 (Nitro) . 2024-08-08
MORE AT Google
Staff can be rude talking in groups in the kitchen about personal life and what they Are doing . .. Restaurant is dirty.... Tables not cleaned ... floors not swept And they can get order wrong even though printed on screen
Karen Cleary . 2024-07-17
MORE AT Google
Didn't get my drink and lettuce in rice box was different (ice berg) and red beans were missing.
Anna Kotlowska . 2024-07-14
MORE AT Google
The food wasn't bad but they forgot and messed up half the order. We had to go back, but the staff responded appropriately and corrected the order.
Borislav Marinov . 2024-07-11
MORE AT Google
Awful place, was served raw chicken in my rice box. Staff throwing rude looks at me and rushing me to leave even though it was still way off closing time. Definitely avoid there are nicer kfc’s in the area.
Rose Wright . 2024-07-01
MORE AT Google
First time here in a year. Stopped coming as they are unbelievably slow. Been stuck in the drive thru over 20 mins now and not moved for at least 10 mins. 3 cars in front of me as well. I cannot believe how hard this lot make ‘fast food’. £22 for 2 meals as well so not cheap. I won’t be back again.
woodno1 . 2024-06-27
MORE AT Google
The staff were rushing us out even though there was 40 min till closing time and forgot on of our items.
ryan sundhoo . 2024-06-21
MORE AT Google
Would not feed this to my dogs Chicken dry Wings in a bucket chips warm Having paid £34 would not go here again
mark smethurst . 2024-05-24
MORE AT Google
No grumbles, pleasant Staff. Nice food Will visit again.
Ian Rawson . 2024-05-07
MORE AT Google
Actually hot and not overcooked which is a nice change. Check for best value as they have better offers which theu dont tell you about to save money
Salfordquays Quays . 2024-04-19
MORE AT Google
No barbecue sauce available Food is good expensive When order on touchscreen it says get a tile but we’re are there there’s no tiles
superelitedan 05 (SuperEliteDan05) . 2024-03-02
MORE AT Google
It's hit and miss they somehow nearly always get your order wrong dnt know how when the screen they read off is above where the food is
Danny Dan . 2024-02-05
MORE AT Google
Great place 👌 food was nice staff welcoming
andrew thorpe . 2024-02-04
MORE AT Google
Very bad service and un professional staff kids are working there
S Y . 2024-01-30
MORE AT Google
I spent 26 pound and it was all cold ❄ never again
amanda brockbank . 2024-01-10
MORE AT Google
Kfc better than McDonald's delicious food service is alright everything else is 😎
D&G Mamma . 2024-01-08
MORE AT Google
Staff and food are fine, but out of office hours, place turns into a youth club with no adult supervision. Plenty of tables, but does that mean staff don't need to clean them?
Antony Yates . 2023-12-30
MORE AT Google
Wow. It's rare I've entered a fast food joint so filthy! Greasy scraps on furniture, litter all over the floor. Ordered food and collected a table number in the mistaken belief that this may lead to table service. No, the staff here have learned that glaring over the counter and aggressively yelling the order number will eventually cause starving clientele to collect their own food. The only good thing was the food was super hot and portion size reasonable. Can see why folks are getting deliveries or drive through from here. Recommended if you enjoy consuming your food in a rubbish skip like environment.
Liz L . 2023-12-06
MORE AT Google
Very very nice store and friendly staff
HITHASHREE C . 2023-11-24
MORE AT Google
Great speed and staff the manager was very helpful
Navreet_randhawa26 . 2023-11-24
MORE AT Google
Order food through Just eat. Half of the order not received even though took full payment. Tried to call Salford KFC not even picked up the phone. Happened it before as well. So please check your items before you leave the reastarent
Lekha Thomas . 2023-11-19
MORE AT Google
Very good fried chicken 🍗 💯 recommended
Lazar Damiean . 2023-11-18
MORE AT Google
If I could I would give this KFC 0 starts as I went today at 21.25pm and got told "we don't have any more chicken"......ARE YOU FOR REAL!!!!????? you are a chicken fast food company that has no chicken!?!?! Never again.....
Maria Garcia Sanchez . 2023-11-07
MORE AT Google
This is the second time I have ordered from this KFC and there has been items missing from my order. There is no way to call the store as they do not answer their phone and I have to get an Uber to go there to get what is missing from my order. What is so hard about double checking your order that are being delivered. On this order I am missing four fries and a mash potato. This is ridiculous.
Shekeisha Connor . 2023-10-31
MORE AT Google
The The Asian man who worked at night 29/10/2023 time 6 pm he is so rude To all customers, do not pay your money to a stupid person and rude
Same Mol . 2023-10-29
MORE AT Google
Waited for 30 mins in the drive Through. I was at the order point 15 mins and had to eventually knock on the glass before anyone answered intercom to take my order. The manager Atique said he'd only been there 2 wks. I said I've been 3 times to drive through and had to wait 25-30mins each time. I said I wanted to put in a complaint as service wait was shocking and poor. He said he'd worked at KFC 15 Yr and that he doesn't care if I complain, he doesn't want me as a customer again and that he will come to my store and see me there. I said is that threat? He said I'll see you there. I said your customer service skills as a manager are poor telling a customer who's waited 30 min that you don't want them to come sgain as customer just because they had a complaint to raise. Atique was rude, threatening and blamed the customer for making a complaint. He needs to be re-trained as a manager and learn customer service skills urgently as they are shocking.
Garry . 2023-10-27
MORE AT Google
So far this is the worst KFC we have ever been too, lazy staff in the kitchen! Food was awful, complained to KFC and even they were bad in their responses, so happy there are so many other better chicken shops available, never again!
Russell Chesters . 2023-10-24
MORE AT Google
Chips are always soft. You can know what the previous customer ordered from the desks and chairs. Bin is always full. I won't blame the staff there, they are very hardworking and competent. It would be better if there are one more staff for cleaning.
Kit Kit . 2023-10-18
MORE AT Google
Dirty, workers scamming people by saying only cash now, broken self service, worker from turkey or isra rude
Freddie Ellis . 2023-10-13
MORE AT Google
They need to change the oil as the chicken was too dark. Waste of money!Disappointing!!!
Niko B . 2023-10-05
MORE AT Google
Fast food this is not. Unless your an uber driver don't bother going waited over 30 min for the chicken wings I ordered with meal and ended up leaving with out them as all I kept getting told was 5 more minutes as evertime some came out they went to an uber order. No apologies, no refund. Very bad experience will stick to Trafford Centre in future
gemma bowmer . 2023-10-05
MORE AT Google
One of the worst experiences I have ever had with KFC. Food is highly salted and not suitable for eating, and freshness of the chicken god knows when was it cut and prepared.
Ram M. Sharma . 2023-09-28
MORE AT Google
At the moment it is closed due to renovations but I love going there
michelle johnson . 2023-09-25
MORE AT Google
Shocking. More things wrong with the order than right. 4 items missing from the order. 1 item was cold, one was smashed to pieces. One portion of chips was only half a portion. Please contact me to give us a full refund.
John Green . 2023-09-24
MORE AT Google
Perfect place to eat and take away.
Edu Omotolani . 2023-09-11
MORE AT Google
This KFC never fails to disapoint. I've visited this restaurant 3 or 4 times in the last 5 years, usually when i'm coming back from work late, dont have time to cook at home, and always when I've forgotten how awful it was the previous time. Every single time I've visited this branch, tables are littered with old meals, dirty trays, food crumbs, serviettes all over the floor. It genuinely seems the service staff and the management just don't want their customers to dine in a clean restaurant. Last time I visited, every single table was dirty, smeared in old food and staff stood around servicing drive through orders whilst the restaurant was littered with rubbish and filthy. When I asked why it was so dirty, I was met with a shrug of the shoulders and a dismissive smirk. This brand has fallen so far from the nice and professional place it used to be in the last 90s and early 2000s. I can only imagine the health and safety horrors that lurk behind the counters in the kitchen. Head office need to shut this branch down, it really is an awful place run by dirty staff who care nothing for their customers or even the most basic food hygiene.
Mark Birchall . 2023-09-05
MORE AT Google
KFC consistently delivers on its promise of flavorful fried chicken and an array of delicious sides. The blend of classic recipes and innovative offerings ensures a satisfying fast-food experience. Whether you're in the mood for a quick bite or a hearty meal, KFC's menu has something for everyone.
Oluwaseyitan Olatunji . 2023-08-19
MORE AT Google
Fresh and not as greasy as others ones
Liam Cary . 2023-08-17
MORE AT Google
The attitude of the girls that work here is appalling. Constantly looking at my family with dirty looks. The music in the restaurant was far too loud. I am unable to have a chat with my partner without having to shout above the music. The staff are acting like it's a social event in a nightclub. They refused table service even though we clearly gave a table number, but they're far too arrogant to actually take food to a paying customers' table. Also noticed them being arrogant with other customers and shouting at them to get their food, even though they clearly had a table service "Bucket Beacon" at the table. My partner is heavily pregnant so the table service would have been useful for us, and as one of the staff members was also pregnant. You'd expect her to understand..
James . 2023-08-05
MORE AT Google
Terrible service, man named David (apparently his name). Left me after asking me for my order and then just ignored me for 5mins and then came back on microphone asked me what I want to order, he was so rude left me with my window open while it’s was raining ! Then another girl came on & when asked what that man’s name was who has ignored me for 10mins now and was very rude she asked WHY ? took ages to get through then save at the till couldn’t even look at me, my food was sat waiting ages & was freezing & went in the bin !!! All together pointless !! Will not be back ! Sort your staff out !!! And get your manager to actually manage, may I always add I asked for manger to meet me at the paying station & they were nowhere to be seen !!!
Ciara Farrell . 2023-07-31
MORE AT Google
I love the service... the staff are very helpful and willing to provide support to delight the customer
Olusola Okulalu . 2023-07-17
MORE AT Google
Its good to have a KFC here in Salford near to Shopping City :)
Andrew Gaskell . 2023-07-10
MORE AT Google
I understand it's a busy place and maybe they were short staffed but someone needs to keep the tables cleaned....
The Travelling Gnome (Wendel & Gnome) . 2023-07-09
MORE AT Google
Food has mostly been good here. On the odd occasion via drive through, we have had missing items once we have driven around and come in to the store to inform them, they have replaced with no problems. The queue for drive through is normally quite long but I know they do work as fast as they can and are generally quite friendly. I wouldn't advise to dine in as the tables and chairs are normally really dirty where people have left food and rubbish everywhere with no respect for the establishment. The toilets are always unclean also with wet flooring and toilet roll thrown about. It's a shame that they don't have someone on floor duty and bathroom duty at all times considering how busy this KFC gets and customers leave tables all cluttered and dirty.
Kimmie Vo . 2023-07-01
MORE AT Google
My forgetful son left his bag behind so I rang up they found it kept it safe till I went back to pick it up so that was nice. The food was yummy 😋 the area inside was packed noisy and nowhere had been cleaned up even the toilets were manky.
Ashleigh Yuille . 2023-06-29
MORE AT Google
Service a bit slow but food hot and tasty
Gordon Wilson . 2023-06-11
MORE AT Google
Food dry no taste and cold with cheese just thrown on not even melted worse KFC ever been too and staff slow and don't care yuk
Jeff Thompson . 2023-06-09
MORE AT Google
Quality of meals pretty poor, not a first KFC with really bad and not tasty meals with long wait. That mean that no one cares about staff and salary.
Victor . 2023-05-27
MORE AT Google
After a big section a big tattoo so nice 🍟➕🍔➕🍗
Palace Moraes Tattoo House “Body Piercing” DrSarue & Body Piercing . 2023-05-20
MORE AT Google
Waited well over ten minutes for food, eventually came with overcooked cold chicken and rice.
Deb Austin . 2023-05-17
MORE AT Google
My visit to KFC was a delightful experience from start to finish. The restaurant had a warm and inviting atmosphere with clean and well-maintained seating areas.
JOBIN JOSE . 2023-05-16
MORE AT Google
Very very slow service middle of the day and they had no wings ready, sat in the drive through an no one even comes to the window worst kfc I've been to
Anthony may . 2023-05-15
MORE AT Google
he gave me coffee with milk instead of americano black i told him and he gave me coffee mockingly there was water in it it didn't taste like coffee at all i will report to the auditor how you serve customers should i ask you for money you have a poorly trained staff for this job
Florin-Georgian Grigore . 2023-05-10
MORE AT Google
Service is shocking!!! Every time I've been its been like a 30 minute wait!! This is not fast food!! Wouldn't mind chickens already cooked so why the hell is it taking so long!!
Natalie . 2023-05-08
MORE AT Google
Despite the fact that the restaurant was packed when I walked in about 30 minutes ago, about 1 minute later the lady behind the counter was already taking my order and about 3 minutes after that I was already eating my food, bear in mind it was one big bucket. My food was delicious, crispy and hot. The staff in that place really work some magic. Thank you guys.
N Mejias . 2023-04-27
MORE AT Google
Rubbish service and rude staff.. waited 20 minutes to be served whilst cashier was busy talking to her friends...
Kt Danga . 2023-04-25
MORE AT Google
After giving my order I was 4th in line at the drive through still took 25 minutes to get our 6 piece family feast and it was the worst meal we have had from any takeaway chicken was tasteless and chips tasted like the oil in the fryer hadn’t been changed for a while 😡
Henry Moore . 2023-04-23
MORE AT Google
The server I had was very nice and helpful. The zinger tower burger was first class. Free parking to.
Graham Priestley . 2023-04-14
MORE AT Google
There's usually an issue when I visit here, from getting really dried chicken, forgotten items in order, or having to wait 30 mins for my order and not being advised of this and having complained on several occasions, I've decided not to go back.
Coleen Lowe . 2023-03-30
MORE AT Google
Dirty bathrooms, No Halal Options!
Musab Eltayeb Farah . 2023-03-28
MORE AT Google
Slowwww!!!! Not coming back here!!
Fitness & Travel . 2023-03-19
MORE AT Google
Long Waiting Time for most orders. I experienced more than half an hour wait today for a set meal.
chin yau li . 2023-03-18
MORE AT Google
They never ever get the order correct every single time I placed an order in the past to current day it was wrong I today went into the restaurant to get my order because uber delivery when ordering kfc means I'm repeatedly having to launch investigations with food missing. I felt sorry for the staff because the members of the public in front of me were a nightmare ordering everything separate just making more and more issues as the order went along won't ever order kfc again I'm done way to much stress of some fried pollo
happy gilmore . 2023-03-17
MORE AT Google
Ordered food here, waited for 35 minutes, there’s no enough staff, not friendly, frustrated while being here. Don’t go there🥵
sujith es . 2023-03-17
MORE AT Google
Very fast service Friendly staff
Joswin Ratnarajah . 2023-03-12
MORE AT Google
Very good service and friendly 👏
Arunthavaras Kovin . 2023-03-12
MORE AT Google
made a big order, ask for a charger, young man wanted to give me a one, order lady who was very bossy and arogant said to him, no "she suppose to change her phone at home, this is restaurant", than she was shouting on different members of the team especially very young lady, very nice, and scared. The girl was very polite and I was sorry for her working in such conditiones, going put I gave her a tip, older lady, take money from her hand...no words for such behaviour. Never again.
Kate Bu . 2023-03-09
MORE AT Google
Very fast service. Better than before. Love the new staff.
Zoe Philip Iyawa . 2023-03-03
MORE AT Google
Terrible - just bought a family feast - the fries was literally thrown in the bag and when checked all the fries were scattered Must close down !!!!!!! Terrible service
Saguna Woochit . 2023-03-03
MORE AT Google
Wheelchair accessible, large car park good menu
lisa bowers . 2023-03-03
MORE AT Google
Great service Staff dealing customer as a friendly manner
Sutharshini Jeniford Reginold . 2023-03-01
MORE AT Google
Was a great experience food was tasty
T-Conny 98 . 2023-03-01
MORE AT Google
Been here multiple times and the food is served fast and tasted awesome everytime
Abhijith Parre . 2023-02-26
MORE AT Google
Waited fo 15 mins absolute shambles
Stuart Hodgin . 2023-02-23
MORE AT Google
We haven’t received the 1.5l Pepsi and the corn on the cobs with our order. When we got the delivery they were already closed.. The fries were soggy too will never order from here again
Kinney Simon . 2023-02-21
MORE AT Google
Very rude customer service at the drive through. Does not explain any thing in details and when asked does not give appropriate answer and sounds like they don’t even care about it. This happened at 20:55 16/02/2023. There was no queue behind of busy at drive through.
Nabeel Hashim . 2023-02-16
MORE AT Google
Always had to wait for atleast 20 mins. The service is very slow and the staff are chilled. They don't care.
Neander Goforth . 2023-02-13
MORE AT Google
All good , but waiting time was 20 minutes.......
Sergio Macarro . 2023-02-12
MORE AT Google
Not the one to complain about things but this was disgusting My boyfriends chicken strip had a hair wrapped around it and he pulled the hair out of his mouth. Like this is unacceptable for a fast food place And of course food was missing. 2 x 4 cookies was told it was out of stock but didn’t take it off the app… the girl on the phone was nice and actually was sorry for what happened but still.
Kaitlin Perry . 2023-02-12
MORE AT Google
Ridiculously slow, I could have flown from manchester to Albuquerque to Los polos Hermanos, placed an order, eat it and chatted with the owner. Then caught a plane back to Manchester, back to Salford precinct and my order still wouldn't have been ready. Wont be going again.staff are nice, but they are more concerned with uber eats drivers. There not bothered about customers at the drive in.
Gary Beckett . 2023-02-04
MORE AT Google
Over 30min waiting never ever more
Marek Marek . 2023-02-01
MORE AT Google
This KFC was absolutely disgustingIt was filthy dirty
Leslie Norman . 2023-01-31
MORE AT Google
Walked in and waited about 20-30 mins for 3 pieces of chicken and chips. Tastes good but its not fast food. Avoid if possible.
G D . 2023-01-31
MORE AT Google
Waited 30 minutes. Could have laid the egg, raised the chicken, slaughtered it and cooked it myself in less time.
Jake Davey . 2023-01-26
MORE AT Google
Terrible service waited 20mins at drive through window with no one else there and then waited for the food staff all looked miserable looked like a woman was managing the place at the time normally never have issue with KFC also ice cream machine wasn't working
Sonia Vize . 2023-01-24
MORE AT Google
Finally, I can write a good review for this place. I believe now they got the best staff and they should keep them very good team working and Jen is amazing in customer service a big like to this KFC also the food has improved so much everything is fresh and very tasty 😀 😍
ALOUSH & ZORBA . 2023-01-18
MORE AT Google
The chicken was great, lovely and crunchy, chips, well kfc chips are nearly always rubbish, might actually be nice if they were fresh, never seem to catch them at the right time though.
Paul Sutcliffe . 2023-01-13
MORE AT Google
The slowest drive through KFC I've ever been 35 minutes on the queue to get chicken popcorn
Bereket Mikiale . 2023-01-13
MORE AT Google
Don't bother young girl on drive thru needs training first how to deal with customers who pay her wages
Scott Reynolds . 2022-12-29
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North West
134 Opinions
Lettuce on chicken burger was turning brown , slimey and made the complete burger bun soggy , the chicken burger its self didn't feel cooked enough , the fries were not fresh , my son ordered a naan bread , received a pitta bread that could have been used to smash windows with ,first time odering from here , also the last
113 Opinions
Delivery is fine but as others have said the quality of the pizza is the issue. I got an XXL and the base was spread to thin resulting in it becoming very oily with a large crust from the dough spread incorrectly. I would stick with dominoes the quality is much more consistent.
63 Opinions
Very good atmosphere always . Music excellent too. One of me favourites.