KFC Salford - Regent Road in Salford

The place is absolutely filthy. Despite there being more staff than customers the tables and floors haven’t been cleared, so much so that I had to clean one to sit down. It took ages for food to be ready but at least on this occasion they got the order right. Come on KFC, your customers should be treated better!

Brilliant service and very friendly people definitely recommend ❤️

One of the best kfc I've been too.. staff are great

Great atmosphere. Love the vibe. Great service by pardeep cashier.

Incredible service Helped with serving me at the counter opposed to the machines Really quick and clean

Food was nice plus ordered on app with my blue light card and got a nice discount!

Very nice experience from the staffs, the food was also delicious

Chicken wet and oily not crispy,did not enjoy this.fries nice and hot. Blonde girl said whole back was same didn't offer to change it, quite dismissive.. other staff were fine and nice..

I had great experience..the service was really good

Love this place. Quick turn around on my orders!

Every good food and the staff called Abdul is friendly everytime I came. This KFC became my lunch stop as always

I got amazing experience in my second visit

Clean and friendly staff. Shoutout to Abdul

Awful place. Dirty tables, slow service and terrible quality of food. The chicken breadcrumbs were hard and stale. The were also chips cold and soggy. That's £15 I'll never get back!! YUK!!!!

Nice clean place and friendly staff

Quick service. Friendly staff. Received good service from Pardeep.

Pardeep is very nice lad , very helpful.

Nice food and quick service served by pardeep

Thanks for staff the food was delicious and amazing. I would like to thanks to Alexandra she was friendly and helpful ❤️

Loved the customer support, thanks to Den!

Really nice experience with all the team members especially Blessen ❤️And the food is amazing too

They don't know how to pick up their phone apparently.

Good service by the team and hot food

Alessandra was amazing! Great service :)

Good service by the staffs here. Alexander has been excellent in providing service and helping with the order.

Overall good experience also Very nice experience from the guy names Ralph 😍😍😍

Service is good. Served as quick by Pardeep

Great customer service from Alexandra

Pardeep was very helpful and quick service by him.

Great and fast. Good service by pardeep

Good service by pardeep lad. Best lad u have.

Pradeep was amazing and super helpful

I had a great experience this afternoon—staff at the front were incredibly kind and helpful. They took the time to guide me through the Kwench drinks options, and their service was genuinely excellent. Really appreciated the friendly attitude and great customer care!

10/10 service great staff…especially Pradeep excellent service

Food is fresh and Pardeep provides very good service!

Chicken was so fresh and so good

The restaurant is great and clean and the staff are amazing and kind

Fresh food , fast service . Thanks guys

The place was nice, quiet when I went in since it wasn't during peak periods. Lots of parking available, toilet was clean, however one of the ladies toilets was working well so my daughter could use it. Overall, we enjoyed my meal and drinks

Drive-thru. The night staff lady is very rude.

Fast quick and fresh food - love coming to this KFC as its proper fast food and up to KFCs standards.

Very friendly staff, and the food was hot and fresh!

The koffee krunch is really good

Amazing refreshers in KFC raspberry and spicy mango loved it

Perfect mango coconut kwench shake🥰💯

i like chocolate crunch shake. helped by pardeep. thanks

Ordered food from here. Food we ordered didn’t arrive. Supervisor working couldn’t care less and offered no helpful advise. Wouldn’t go again.

Drive thru shut.. Waited ages to be served at counter despite being only customer.

When you normally visit a KFC you know what you’re going to get - not a great experience or quality - but you do it anyway because it scratches an itch. But this one was a pleasant surprise. It was clean, the food was nice and the staff were friendly and polite. There was a bit of a wait for our order and there was a slight mistake but that was due to us customising our order to remove mayo from one and lettuce from the other but this was easily fixed. My daughter and I took the opportunity to have the Christmas stacker burger one last time and my vegetarian wife enjoyed the vegan burger.

Just ate here tonight 19th dec 2024 you can tell the staff a brilliant. One of the best kfcs I had Cooked and presented really nicely thanks

A reasonably priced restaurants for breakfast, lunch, dinner or just a snack.

Amazing customer service. I was attended to by Pardeep. Positive experience

Food was hot and crispy. Get helped by pardeeep cashier. Best guy in kfc

I had an incredibly disappointing experience at the Regent Road KFC. My wife and I were treated terribly by a woman who claimed to be the manager. Not only was she extremely rude, but her attitude was completely unprofessional. When we tried to ask a simple question about our order, she responded with arrogance and dismissiveness, making us feel like we were an inconvenience. It's shocking that someone in a management position would behave this way. We left feeling frustrated and disrespected. I won’t be returning to this location, and I’d advise others to be cautious when dealing with staff here.

I had amazing time yesterday evening at kfc regent road . The food was delicious , staff on front was very friendly and made us feel comfortable from time we came in. Also nice atmosphere😋😋

Food was piping hot and the service was fast.

Very great service very good staff and food.

Great place! Orders are always delivered fast. 0 complaints.

What a great service I had tonight with my family in Regent Road. The food was absolutely fantastic, products were fresh and the staff were really polite. Great experience for a night out!

amazingly fast service, friendly staff and always clean for all customers to enjoy their meal in a clean and safe environment

"I had a fantastic experience.The food was absolutely delicious, with each dish bursting with fresh flavors and beautifully presented. The service was top-notch—staff were attentive, friendly, and made us feel welcome from the moment we walked in. The atmosphere was warm and inviting, with a cozy ambiance that made for a perfect experience. Highly recommend this place for a meal!"

Food quality was fantastic as always. The restaurant was virtually empty when we visited about 2:30pm on Friday. We ordered 8 meals but unfortunately only received 7 I took my receipt to the collection area and requested the missing meal. I was met with a polite "we've given you 8 meals" I asked the guy to come and see which he did and agreed they owed us one meal. I waited but no meal arrived, went to ask and he said we checked our CCTV and you've had it! This went back and forth four half an hour! I eventually got my meal minus fries. Of course long after the rest of my family had finished. Very disappointed.

Food was so good , Staff was also cooperative ever wasso nice

Edited my original positive review. Like most of the KFCs in Manchester this branch seems to have fallen into hitting some kind of target about how quickly they make orders up. Usually it results in frozen chips or just the wrong order. This branch brought me an dessert ahead of my main order because it was going to be delayed. I explained I wanted it after my main and they took it back. Ten mins later my main was ready, the dessert I paid for wasn't in with the order. The order machine didn't print a receipt so I was told id not ordered it and that was that. Food late, order half fulfilled and not a single person in the shop was interested. Won't be using the chain again full stop.

Two of my six pieces of chicken were not cooked and hence went into the bin - not good for a chicken restaurant 😠

Very disappointed with the family feast chicken was dry still raw in places and looked like it was cooked and reheated multiple times, the rest was okay

Absolutely amazing service from Lucian, after just eat made a mess of my order, not being delivered, Lucian made sure this was resolved and even had a follow up call appreciate it amazing customer service would definitely order and use this restaurant again Lucian is a credit to your brand. Thank you

This place improved a lot. In the past so many orders were wrong, missing food and or cold. The last 2 years or so we have had no problems.

Simply one to avoid, the portion sizes are lowering all the time. Old oil is used, not good value for money at all

Good staff. Good service. Classic KFC food

Dirty tables, delivery drivers constantly coming in and out, I found it hard to relax and eat.

Usual kfc. Service was very quick staff friendly. Fries tasted great. My only reason for no 5star food, is due to not much lettuce and mayonnaise on the burger and it was only on one side of the fillet burger. Otherwise pretty decent tbh

Quick service and the food tasted better eating in than it does ordering delivery from other city centre KFCs. Tables could have done with a wipe though.

Awesome place...you can't regret visiting to have nice meals while you gist with lovely views around

Food was too salty, so were the staff, they seemed disinterested, I know working in fast food can be disheartening but try something else if you really don't like it

Food excellent & very clean restaurant.

Clean space the served the food hot. Which required a small wait

It's worth the extra drive coming to this KFC, then the Salford one it not as greasy as the Salford one, and they don't miss things off our order and the staff are always nice and Polite but the party bucket has gone up to 34.99 from 24.99 over the last year

Very quick service and friendly staff.

This place do not deserve any star at all The worst experience I have ever had food was absolutely disgusting stay away from this place

Fillet burger slightly cold and a bit dry. Generally not to bad as a takeaway.

Lucian was brilliant We ordered with Uber eats - their rider didn’t pick up all of our food, despite the KFC staff telling them - and neglected to help us when we reached out for our missing food. We called KFC and Lucian was brilliant. He understood our predicament, gave good advice and sorted us out Top work 👍

Can't fault this branch for speed and quality of the food.

The gentleman who served us, Josh, was extremely friendly, kept the team well organised to push out food as fast as possible. When presented with a perceived issue with my order he happily helped out and was overall a very pleasant guy :)

Great family dining experience. Plenty of parking space, easy to order, calm place

Great new concepts at this KFC, must try the christmas special dishes. The rice bowl is worth every penny 5.49 for a filling meal. The wrap of the day is an amazing concept on weekdays for 1.99

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Best kfc in Salford food is great and the staff are amazing and so friendly great service thank you

Order was incorrect Food was overcooked Staff arguing between themselves Kiosk staff arguing with kitchen staff

Staff are rude, they ignore customers by not serving, their back is constantly turned to the customers while waiting to be served, asked to speak to the manager, whom was extremely unprofessional, not at all helpful, totally aggressive and ready to fight, and was threatened by him. waste of £12 so just went cross the rd to McDonalds. Will never go there again.

The amount of this popcorn chicken given in a £5.49 Portion is very dissatisfying. This is ridiculous.

Food was decent but not the best. Restaurant was a bomb site. Staff were very unhappy and disinterested

So bad with the customer service. What you order won't complete if you complain on counter they would just tell you off . Both staff and manager or supervisor are not very approachable and welcoming. What they put on self service is not what you get even the staff would tell you they are not supposed to do what they put on the self service which is totally wrong my visit there with my family is so disappointing with they way I was treated and respond to.

Worst KFC I've ever been in waited over 20 minutes for our meal , I got variety box , chicken was dry and disgusting, staff very rude and not friendly at all . It was very busy, staff very unpleasant.

Tables were dirty,food was cold,service was ok

Great KFC services is excellent

Like everything. Meals have gone up but i was surprised that bucket for 1 deals i had only a short while ago now dont come with any sides. Also no wipes like you used to get. The quality if the chicken was weird too. Sort of grey and slimy. Unappealing really. Don't know if it was just this branch or whether KFC as a whole has gone down but neither myself or my friend enjoyed it and we had different things

Got a hairy chicken wings, when I asked staff about it. I heard from floor manager that it's normal that chickens have hair. Never ate in restaurant chicken with 1 inch hairs popping out.

paid for 12 piece boneless bucket got a 8 piece and missing the popcorn chicken

Great service, restaurant clean