KFC Rotherham - Manvers Way in Rotherham

Joined the McDonald’s game of parking up EVERYONE so their drive through timers look good to management but each customer has to wait longer and the food is colder. Literally every single person has had to be parked up that goes through the drive through.

I have to say today was the worst experience I've ever had at KFC Manvers. 45 minutes for a £33.00 food order it really is at treat at that price. Never again. Staff too busy serving Just Eat and delivery drivers not the people in the shop. They served that many there was a wait on chicken. One guy asked for a refund after 30 mins and I would have done the same if we wasn't treating our Granchildren. People sat in cars one was 45 mins. Two young girls waiting 30 mins for 2 drinks?? Cold food being sent back from the car park. The shop was a disgrace. The bin was overflowing. I worked in Catering for 18 years so I know how hard they work, so they were either understaffed, inexperienced or just hating their job. If some of my previous manager had seen the bin how it was there would have been hell on. Sort it out KFC £33 of dissapointment for a treat.

Food cold no krushems again always something with this kfc always missing something of the menu

Horrible service order collect and collect to be told park up Over 20 mins for food not even wrapped right no Sorry or any care at all I’d avoid

Just poor, put the order through wrong and shrugged like it didn’t matter. Then left us sat in the car along side about 10 others while we watched orders pilling up inside getting cold with one person bringing them out.

Friendly staff we dined in. Food was hot and tasty

Greasy food undercooked chicken,waiting 40 mins for a order,Rude staff,customer service none existing,AVOID

Typical KFC. Food was actually hot for a change and pretty quick service. Otherwise same old same old.

Think this has to be the Worste KFC I have visited. The grease on the chicken was overwhelming, I am afraid it had to go in the dustbin.

We had to wait quite a while but we all enjoyed the food…it was really hectic and messy inside, they were definitely understaffed and overwhelmed…we did feel sorry for them….you would expect this service in a takeaway but not in a kfc….you really need to look after your staff…if they are happy the service and atmosphere would be so much better….⭐️⭐️⭐️⭐️⭐️ to staff and ⭐️⭐️ for kfc

The front of house is always nice and clean. The toilet area could be clean and tidy. Not much of an atmosphere in here, because when we go it's always quiet inside.

Very friendly and understanding staff, not like what you find at McDonald’s. It seems like the staff are actually trained to stay for years to come. Wait times are usually good too except when there's a lunch or dinner rush but that's understandable. Chicken can be dry and the seasoning is a bit hit and miss at times.

Seeing other reviews been afraid to order and unfortunately most of bad comments are true. Missing items.

Fast food is NOT fast food here. Always takes ages, and the staff don't seem to have a clue

ordered £55s worth of food, only one piece of chicken was decent all the rest was scraggy small pieces with barely any meat on. one order was completely wrong - ordered a 4 piece boneless got 2 normal pieces so that left one child without food. one of the meals came with about 3 chips. all clap cold so had to reheat. had to divide up what we did have so that no one went without, which meant that we were all still hungry - so i still had to cook food afterwards. biggest waste of money! never again!

Very nice meal I had with family and it was very nice

Nice clean store amazing staff food piping hot

Was missing food for Jane, the lady that sorted out the missing food was very lovely and was very helpful as we ordered extra items

I’m stunned at some of these reviews as we’ve ate here around 5 times now and the staff are always amazing and quick. The management seems to be on point and the place is always clean too. Staff are well mannered. Compared to the other KFC’s I’ve been to this one is by far the best.

Food not great explains why it was far from busy

Let me know if you think that the pictures deserve to be called a peice of chicken and a hot wing, I think this one must have died of starvation, bless it ,definitely not a man-vers food challenge 😡😡😡🤣🤣

Paid 17.99 for a family feast got 6 piece of chicken 4 of them drum sticks 3 chips that was cold and 2 gravy that was like water absolutely disgusting no wounder it's only 3.4 starts

Just came back from kfc with my food, I ordered a fillet box meal, my fillet burger was completely dry dryer than Gandhi’s flip as they forgot to put on my salad and sauce, they were also very rude when we was ordering at drive thru. Also they forgot to put cheese and lettuce on the filet tower burger. There was no seasoning on any of the chips and the gravy was so watery

Worst kfc, i dont know why we keep going back, always missing things off the order and the food looks like its been kicked around the car park

Taste so bad, I never taste such bad quality like expired. Never again

Payed 9.99 for a boneless banquet feast box. Approx 12 chips, 3 small chicken fillets/gougons, mini popcorn chicken, coleslaw, and a diet coke in a giant sized box. It definitely wasn't worth the money. I'm still hungry, so I will need to cook for the family.

Always helpful and good value. They accept Blue light card and always have the items you want.

Not great. The place was full of delivery service drivers cursing at their phones

We used the drive through tonight and as soon as we pulled up to the windowed food was ready and piping hot . It seems like they have made improvements to previous visits

Come on KFC, this is not the place to be, service although polite was very poor, food was eatable but not tastey or vfm, Too much pressure placed for rude deliveries drivers, barge through to front and slam the bags on counter and just shout order name, whilst the server is half way through plating my order she brakes off to sort him out, leaving my food to go cold on the counter, i did say something and she kindly offered me hot chips, drink machine broken to had bottled hand poured drinks. Looking at staff yawning and scratching their faces whilst serving aint a good look for the business. If front of house is unhygenic whats the rear area like , Resturant is scruffy too. All staff just at counter talking too. Tiolets were clean though.

Hot fresh & very tasty food served by a courteous,polite,cheerful male member of staff. Thank you 😊

Price gone through roof and took ages to come and forgot half of the order ffs 1/10 service so bad

Clean KFC and polite friendly staff

Quick, clean, hot and tasty fast food. Ample seats and well serviced drive-thru.

KFC is KFC, u get what you expect, unfortunately they forgot our gravy and 4 dips!

Ordered from just eat, and didn’t even turn up! Waited for 3 hours… not a single notification to notify me it wasn’t coming or to give me a refund! Absolutely disgusting. Ridiculous.

Not happy with my order it come cold and their didn't sent me what I order their gravey was like water

Snaps half decent if you’re one of the lucky ones who get it hot, even though every time I come here at the drive thru it’s constantly “can you just park up somewhere for me” foods good, staff / service you get 2/10.

Waited 10mins for my order which seemed quite a long time

Very slow service then got order wrong & chicken was like warm & fries were the same & soggy not crisp like they shud be

I was given a completely different meal than my order. Ordered Zinger meal with white americano, and I got a fillet with cheese and a black coffee. Unfortunately, I didn't check my at the shop.

Every visit involves missing items on order, once had to return the same order three times because it was incorrect every time

Shared a large bucket meal. Food was different from last visit. Chips seemed to be seasoned darker chips & also chicken seemed has thou it had been Air Fried & not deep fried has was more crispy but drier crispy skin. Enjoyed the meal thou.

Fabulous, location good, free car parking

A little slow , but some of the best KFC I've had for a wile. Well done Manvers team .

20 minutes waiting had to to leave for work, not sure why but fast food isn't very fast any more I won't be back to this one.

Little hit & miss here sometimes it's great sometimes not so much

Pink chicken Hair in my chips No one answered phone

Shocking food quality. Cold and limp. We threw it away. As it was via the drive thru we had already past the point of no return. A bad example of a major chain that needs management intervention.

Brilliant thanks again just what I expected

My meal was horrible the chicken had also been cooked for hours the fries won't even flavoured properly or cooked properly It was terrible

Pretty rough - food was cold even though waited 15 minutes for it - rude staff - threw drinking straws at me - joint was filthy - all tables and floors dirty - greasy smeared windows and cobwebs hanging from the ceiling - meal came with a piece of chicken which turned out to be HALF a chicken drumstick - nothing good to say about the experience - it would appear that this is the norm now at all KFC outlets

Very poor overall. The drive-through queue was out into the car park, blocking access to the car park itself. I went inside to order, and the counter area was full of delivery drivers waiting to collect orders. The actual wait time wasn't bad considering but the food was only aired and the bags of chips were very greasy.

Only 3 on atmosphere cos we were the only ones in. Fast service though. Hot food, spot on.

Do not recommend, had food delivered, chips missing from order and rest of food was stone cold. Only thing ok was the can of pop. Complained and been told that because it was delivered within 45 minutes its acceptable and can't be refunded. No chicken will be hot after 45 mins out of oven. Dont waste your money unless you like cold food. Only rated 1 star as you can't give 0.

Absolutely revolting, ordered via just eat, half of order missing, asked for breast meat got thigh and wings

Always quick and the quality is always acceptable especially compared to other KFC’s. Friendly staff too!

Travelled to see my family brought the kids here the girls behind the counter are so lovely and so helpful really enjoyed our visit

Clean, helpful staff. Food was fresh n hot.

Why can this place never get an order right. The drive thru process is hard work.

We visit here with my adult autistic son and the staff are always so lovely. Quite a young group usually on a Sunday but always friendly and go that extra mile to make us feel welcome 😁

Ordered through just eat. Half of the order was missing and the store was no help. Won’t even answer the phone to give an explanation as to why. Requested a refund through just eat.

Food was good but had no hot chocolate, even though it was on the menu, so had to get a tea instead which was quite flavourless. Not only this, but a drink was forgotten to be put on the tray, a lipton peach tea, and when we finally got it, it tasted more like water than anything. disappointed with my experience.

Ordered online had no updates and then cancelled on me

It was perfectly fine but they missed 2 pieces of chicken when we needed 8 but everything else was fine

Always make sure you check the bag. There well known for forgetting items

Regularly get orders wrong so check your order if you've ordered a takeaway!

Absolutely USELESS!!!! Spent £30 to get all the wrong food!!!!! Food what won’t be getting eaten so thanks a lot KFC

Got the food, half of it was missing and the gravy spilt all over the bag. Atmosphere was disgusting

Need to sort staff out stood around doing nothing .too much paprika on chips wasted threw in bin

Most of the time this place is ok and prompt however you have to tell them to check the order before handing over as they always miss items out and they mix the meals into the same bag

This place has to be reported about hygiene and the way it operates it’s a disaster place not recommended to eat from this place

Went to the drive through,polite staff,hot snap👌

Incomplete order yet again. Employ staff that can count maybe

Got order wrong had to drive back .

When you pay over £30 for food, you kind of expect to get all your items what you've paid for!!!! They never fail here to 'forget' items. I will never ever order from here again!! Useless

Food was nice and as expected. Service was very slow 20min for my order to be ready to eat in. Atmos was not the best tables needed cleaning lots of mess on the floors.

It has gone such down hill lately the food has is just horrible now there is soo many differant and many better places to get chicken from and most of them are cheaper

Great chicken but fries poor full of black eye's maybe poor Batch of potatoes. Never been in a kfc before where only seen one other person. The expense is poor, up so much in prices

Clean. Helpful , knowledgeable staff.

some of the standard are slipping as in food

Always enjoy a KFC once in a while.

We went for a drive thru and was not busy and we went many times and order chicken and chips

Can't get orders right using drive through. It's literally run by young students or people that are really young. Food has gone down hill. it's soo poor barley taste the southern fried. "ive tasted better frozen food". Prices gone up but the chicken burgers has reduced in thickness and quality of food very poor . start making my own . Won't be eating these places no more.

Ice and tidy place with good customer services

Quire quick and decent by fast food standards

Festive thru contact less was broke when we went im sure it will be fine order on app and waited 40mins food was cold by the time we got it was like watching heales chicken runaround

Food ok, needed cleaning and screens did not work so no idea who's orders came out

Food was the worst I’ve had from KFC. Had to keep going back to ask for straws, sauce etc.

Thank you soo much to the morning staff today (24/07) for helping me out when my car aquaplaned. Lovely caring people and offered me comfort and a hot drink and checking up on me until i had company. I really appreciate it and you deserve the full recognition for the job you do and give to your community!

I have been to this KFC many times and the food has always been very good. Went again on Saturday 15th July at around 2.30 in the afternoon. We are pensioners and don't do cards and smart phone apps. We only pay by cash or crossed postal orders. My lady partner and I waited at the cash till counter with a £20 note in her hand to pay for two sit down meals. We were totally ignored by all the staff, just walked by like we was not there. But card and phone apps were taken straight away, so after 10 minutes we walked out. We went to Weatherspoon in Mexborough for chicken in a basket and a pint. Customers beware as this KFC appears to be card and phone app payments only. They don't take cash, so go elsewhere. Weatherspoon's and McDonalds take cash. THIS KFC DOES NOT TAKE CASH.

Just ordered three Double Dinner Deal for 2, for just £6.99 each on take away. At home when I checked my order there was only half of it - 3 burgers, 3 packs of fries and 6 chicken wings should be 6 burgers, 6 fries and 12 chicken wings. Feeling angry... And hungry...

The chicken was under cooked and the pepsy was that week just no taste to it,

Disgusting place. Staff are lazy. It does not take 7minutes to do one order. They still forgot quarter of my order

Peaceful place. When all shops are closed, trust in the service of KFC!

I only wished I had taken photos of my history at this KFC. After my first horrible order, I thought I will give the 2 more chances over the last year. They set the bar so low the first time I thought they can only improve. Well, they did not. No more KFC for me from this excuse of a franchise. The managers(if any) should be let go and the owners of this franchise stripped of ownership. Shocking quality of food.

Staff not interested in doing their job dinning area not the cleanest

I wouldn’t eat inside only takeaway

Used this KFC but due to slow service you get parking fines

Ordered boneless dipping received tiny amount of chips & no dips whatsoever also ordered a large trilogy box meal tiny amount of chips again & also no dip,phoned over 10 times & still no answer,I will not be ordering from here again!,,,, avoid!!