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4.0

Based on 6.958 opinions finded in 3 websites

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Nº 575 in 1264 in Lambeth

CUSTOMERS TALK ABOUT DISHES WITH..chickenpay

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no contact to say it was late plus tried ringing store but was sent to voicemail very poor service

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Jack . 2025-06-06

MORE AT Just Eat

This KFC was packaged very different to other branches & it was great

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Rahul . 2025-05-18

MORE AT Just Eat

food was hot and fresh and tasty. only criticism was having been given two drumsticks, otherwise brilliant.

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Paul . 2025-05-16

MORE AT Just Eat

Great atmosphere and great food quality..! Loved the staffs and well mannered

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Prince Gill . 2025-05-10

MORE AT Google

very good staffs, loved every bite

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Naeem Nobita . 2025-05-10

MORE AT Google

staff was very cooperative and they pay attention to their every customer

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karamjit singh . 2025-05-10

MORE AT Google

Zinger is very tasty and great staffs

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cars songs cars songs . 2025-05-10

MORE AT Google

We never get the order. They stole from us.

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Sandra . 2025-05-09

MORE AT Just Eat

Great experience, loved the staffs

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Osama Shabbir . 2025-05-09

MORE AT Google

Superb Service, best ever KFC...!!! Delicious and fingers licking good..!!!!

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Malachai Ilenda-Nzuzi . 2025-05-06

MORE AT Google

Good food and good service vrunda

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Nikul Prajapati . 2025-05-05

MORE AT Google

missing item - gravy for £2.99 was not delivered

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Leigh . 2025-05-02

MORE AT Just Eat

exceptional service, loved every bite

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zain_ on_60fps . 2025-04-29

MORE AT Google

Nice staff good service yummy food tidy and clean restaurant like it

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Chandan M . 2025-04-27

MORE AT Google

The place is simply convenient, walk in, order, grab food in less than 5mins, leave, enjoy. The negative comments on the place not having seats is so odd, they have a high traffic, would be too risky to have tables (cleaning staff would be needed too). The McD and Greggs inside the station has identical layout, as expected for a station this busy. Many KFCs scattered around London is the same style. If you wanna give low ratings on the food, sure. But a low rating on the takeaway style of fast food restaurant is unreasonable.

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Gloria Chen . 2025-04-26

MORE AT Google

Excellent food great service would recommend

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Dean Marks . 2025-04-23

MORE AT Google

Fantastic experience and delicious food. Loved the staffs and restaurant was very clean and tidy.

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Rohanul Islam . 2025-04-23

MORE AT Google

This is a great location for picking up a snack on the go, whether just arriving or leaving from Waterloo Station. Little room to sit inside but it is fast food after all. Such a great use of an old railway arch and the full size window really brightens up the place.

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Mike Day . 2025-04-23

MORE AT Google

alright food, no chairs to sit and enjoy food. Bad customer service. One of the workers asked to use our phones to leave good reviews for a free ice cream, Which tasted past its sell by date. Overall not a good experience

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Mykiel Austin Doyley . 2025-04-21

MORE AT Google

food was not delivered!!!! this is the 3rd time they did it and it showed in the app that ot is delivered

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ABDULLA . 2025-04-20

MORE AT Just Eat

Went to this KFC yesterday, purchased some food and then forgot the chips so did a separate order for 1 portion of chips. Once paid, the system told me there was an error with the order and to retry or cancel. I got someone from the shop to help who told me that the order had fails and to do it again, I told the man that the money has left my bank because my Apple Pay notification had come up, they told me to replace the order and I told them that without a void receipt or proof of a refund I was not replacing an order and I wanted the chips I had paid for. After a bit of back and forth the man told me it will get refunded because it was only pending and they will just give me the chips. Today the money cleared my bank account so if I would have replaced the order I would of paid twice and if I would have left without the chips I would have paid even though they told me it was a pending transaction that would NOT clear my bank. This may sound petty but to me this shop is scamming people, pretending that orders are not going through and then making you replace orders. I told the man I do not live close by to come back and tell them if I don’t get a refund so maybe they assume that lots of people do not live local and will be easy to scam people for a few pounds on small orders. Be careful when using this shop!!

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Natalie Douglas . 2025-04-19

MORE AT Google

Excellent restaurant, helpful staff and finger licking good Chicken..!!

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Sayed Atik Jawad . 2025-04-17

MORE AT Google

Friendly staff and fast service

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Mohammed Hussain . 2025-04-12

MORE AT Google

Beautiful location at the metro exit, The wait is okay However, seating is limited. We can note that the dishes are sent like this barely hot. The forming did not have time to melt into the sandwich… I think it's a shame to throw out expired KFC sauces in full view of customers. A promotional offer to limit the loss would be a good option.

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Contact Yann Perso . 2025-04-11

MORE AT Google

Super fast delivery, great service

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Paul . 2025-04-09

MORE AT Just Eat

Takeaway only. Fast and good service

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Bhargavi Bhaskaran . 2025-04-08

MORE AT Google

Great delivery time and food piping hot

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Sharon . 2025-04-07

MORE AT Just Eat

Great experience, loved every bite. Staffs are very helpful and nice and clean ambience.

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hafiz asim . 2025-04-05

MORE AT Google

Very nice service and food was very nice . Vrunda help to place the order Thank you everyone....

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Retal ALBAKRI . 2025-03-31

MORE AT Google

The Chicken was so tasty and having full of crowd the facilities was so good the serving was so good which makes me so happy

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Mars Shopping . 2025-03-29

MORE AT Google

I liked the Chicken on the bone and the hot wings..! Superb taste and tidy restaurant . Staffs are really helpful and very quick service. Thanks to Kfc waterloo..! Coming again with my friends and family..!

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krupali fulmali . 2025-03-23

MORE AT Google

Food is very tasty, and priced very well. But why I gave only 3 stars.. Only two small tables with 4 small chairs.. Very busy, but food was ready in less than 5 minutes. You can eat inside or take away.

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LIFE . 2025-03-22

MORE AT Google

Loved the service, finger licking good

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manthanisrihith reddy . 2025-03-19

MORE AT Google

Staff was very kind I love the way they help and welcome their each and every customer.

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Ranjit Singh Rana . 2025-03-19

MORE AT Google

Very good service vrunda ...... Very clean restaurant and very good food

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Riyaj Vohra . 2025-03-16

MORE AT Google

I have not received all my food. That so bad please do something

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Bouchra . 2025-03-14

MORE AT Just Eat

Zinger is very tasty and crispy. Loved every bite. Staffs are awesome. Very good restaurant.

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Daria Pi . 2025-03-11

MORE AT Google

The delivery driver refused to deliver my food so he left with it. Absolutely rubbish service!

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Eileen . 2025-03-07

MORE AT Just Eat

Very fast service and efficient, fries are really tasty !

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Eli . 2025-03-06

MORE AT Google

I was delivered 1 x fries instead of 4. So you took my money and did not give me what I paid for. How can this be resolved

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Kris . 2025-03-05

MORE AT Just Eat

No Order received. Delivery address wrong entered by app not me.

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Munie . 2025-03-05

MORE AT Just Eat

They keep forgetting items in my order and it’s really annoying because I’m paying for it.

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A’via . 2025-03-04

MORE AT Google

Zinger double down is very crispy and tasty. LOVED EVERY BITE…!!

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Vrunda Modi . 2025-03-02

MORE AT Google

Great food, good staff, loved every bite.

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Atik Jawad . 2025-02-27

MORE AT Google

Burger is very tasty, loved the staff, good environment and coming again !!!

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NAZRUL ISLAM . 2025-02-27

MORE AT Google

Seems like KFC forgot how to do quality chicken wings

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Uldis . 2025-02-22

MORE AT Just Eat

You get served pretty quickly however because of the location its in i woulf have expected more space. 100s of people packed into a small kfc because its near londons famous landmarks. Horrible inside

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Zakariya Chowdhury . 2025-02-22

MORE AT Google

Excellent service from ordering to delivery

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julie . 2025-02-18

MORE AT Just Eat

No place to sit, food is not cheap compared with quality.

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Omer Saleh . 2025-02-15

MORE AT Google

Apart from the tables being filthy it's good

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yushy (yushy) . 2025-02-12

MORE AT Google

Well, KFC fast service, attentive staff, keeping it clean all the time although sometimes during rush hours it is impossible and in front of Waterloo station. Also good price compared to restaurants in the city. Just to be lucky if you find a place.

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Dennis . 2025-02-07

MORE AT Google

Phlegmatic staff, disrespectful to customers. 2025 feb 5th 14:20

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Jean-Marc Guiot . 2025-02-06

MORE AT Google

Meant to shut at 11pm locked doors at 10.50pm. NOT GOOD ENOUGH. DISGRACEFUL. IT SHOULDN'T BE A PROBLEM CATERING FOR PEOPLE AS YOU ARE FAST FOOD WONT BE GOING TO THIS BRANCH AGAIN. IT MAKES YOU WANT TO TO ANOTHER ESTABLISHMENT LIKE POPEYES.

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Alney Dalley . 2025-01-29

MORE AT Google

FOOD SAME AS IN ANY KFC, it has two tables counted and you can only order takeout

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Alvaro . 2025-01-28

MORE AT Google

only 4 chairs and two small tables are available. My son he can’t reach the big tables ,so he used the small space of kiosk table for 5 mins .and one of the stuff , she was really rude and asked the child to leave . The amount we are paying for food ,we should have a right to enjoy the atmosphere as well. Not a good service.

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George Kaba . 2025-01-28

MORE AT Google

I was given SLAW in my twister despite my clear instructions NOT to put SLAW in! This happens every time and my food is totally wasted. NOT happy!

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Christine . 2025-01-26

MORE AT Just Eat

The man who delivered was very kind and professional!

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Sahra . 2025-01-16

MORE AT Just Eat

Awful.- stale - we couldnt finish it!!!

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Kristopher . 2025-01-08

MORE AT Just Eat

Bit small not enough room to eat.

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Sylvia Sheldon . 2024-12-15

MORE AT Google

Missing item the drink don't arrive

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Eudes . 2024-12-08

MORE AT Just Eat

always love some kfc food on point

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Shantel . 2024-12-06

MORE AT Just Eat

This time corn on the cob missing, I don’t think anyone can be asked to check the delivery is complete before sending it out. Again Just eat don’t really care and will not bother giving out refund, so what’s the point stressing over 2 corn on the cob!!!

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Kristine . 2024-11-29

MORE AT Just Eat

The food was good, but I don't get used to those places without seats, where you have to eat standing up.

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Diego Gargaglione . 2024-11-29

MORE AT Google

Said order was ready when it wasn't to make the speed of service quicker than the reality. Very poor service and rude customer service.

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Zara . 2024-11-28

MORE AT Google

Drinks were missing. A customer support is horrible. What I know about this branch? "If you missing drinks, but received 2/3 parts from 11£ meals, we will not make up for the shortfall. Why should we?". Absolutely disappointing.

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Anna . 2024-11-23

MORE AT Just Eat

Extremely crowded. Don’t go with the kids because of less seating capacity. For take away it’s okay.

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Mahrukh Farrukh . 2024-11-17

MORE AT Google

Chicken wasn’t crunchy and full of oily and chips also, second times I order 3 pieces and not like a kfc normal I don’t know what’s going on in Waterloo dry it fry it proper, old the skin impregnated of oil

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Berto . 2024-11-17

MORE AT Just Eat

Oily chicken not dry skin not well done and chips do a proper fry mate

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Berto . 2024-11-17

MORE AT Just Eat

Chicken and chips oily impregnated do a proper fry guys

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Berto . 2024-11-17

MORE AT Just Eat

Ordered the Finger-Kickin' Double Bucket: 6 PC with 8 Hot Wings, Regular Popcorn, 2x Fries, Large Gravy x 2 for 22.99. The only chicken I recieved was the popcorn chicken. So 2/3 missing, a whole bucket and all the hot wings. Never again.

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Mark . 2024-11-17

MORE AT Just Eat

Wrong items delivered but apparently it's a lottery where one pays and let fate decide what is delivered!

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Akash . 2024-11-15

MORE AT Just Eat

The service was unfriendly and arrogant. No seating available, bad with family.

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Luigi Ievoli . 2024-11-12

MORE AT Google

Nice staff and good food, there aren’t many tables though.

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lillie “lils” baker . 2024-11-11

MORE AT Google

Bag ripped, only a drink in there, terrible service from the customer service team

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Tom . 2024-11-06

MORE AT Just Eat

Bought a 10 piece sharing bucket, there was something wrong with it. First it was oily, literally oozing out, then it wasn't completely cooked. Kids said they felt funny eating it. Reported to the manager.

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Subramanian Siva . 2024-10-30

MORE AT Google

Whenever I have ordered from this KFC, there has always been an item missing or incorrect item. They are not packing correct orders or paying attention to them. Do not recommend ordering from Waterloo KFC.

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Rebecca . 2024-10-30

MORE AT Just Eat

forgot the drink!!! it's not difficult

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Wesley . 2024-10-23

MORE AT Just Eat

Speed service.. However the place is small so we can't sit and eat there....

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Reji Rejish . 2024-10-18

MORE AT Google

Nice delivery man and the food is yummy

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Aruna . 2024-10-16

MORE AT Just Eat

order 2 piece got 2 wings they were dry cold also hot wings very dry entire meal cold very disappointed

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Dawn . 2024-10-14

MORE AT Just Eat

Accurate order, food was still hot, delivery was prompt and driver was friendly.

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Melissa . 2024-10-13

MORE AT Just Eat

Food tastes good just as any other KFC, served quickly. Only one till at the front, no ordering - only there to pay with cash. Quite small and not a lot of seating considering it’s opposite a major train station. The single toilet that is in this KFC is clean, so is the rest of the building in general.

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Filip Dudek . 2024-10-13

MORE AT Google

Food is lovely except fries ,they were tasty, hot but soggy, only 4 chairs and two small tables are available. If you want to enjoy hot and tasty food inside you have to stand around a large table. The amount we are paying for food ,we should have a right to enjoy the atmosphere as well. Ketchup and mayo sauce is not provided along with your order,you need to go and ask separately. Not a good service.

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Ayesha Mansura . 2024-10-13

MORE AT Google

Good food. Very speedy service.

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Julie Loader . 2024-10-11

MORE AT Google

Unfortunately not the best KFC restaurant I have visited, unfriendly staff, food not that hot and the small restaurant only has two tables and the rest is standing only. The restaurant was like a wind tunnel as the door didn't shut and overall it was pretty dirty and no where the usual standard of KFC. It definitely needs improvement in every aspect and I will not be visiting again.

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Nik Brooks . 2024-10-09

MORE AT Google

Forgot half the order AGAIN! This is the second time out of 5 orders they have missed items off. Not worth the hassle!

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Samantha . 2024-10-05

MORE AT Just Eat

I did not receive my order yesterday could you please return my money back into my bank

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Muazzin . 2024-09-28

MORE AT Just Eat

I was having trouble claiming my student snack box with a purchase over £5. It certainly wasn’t easy but thanks to the (I guess) duty manager (on Monday 16th September 24 at about 19:00) I was able to get my very tasty food and student treat. Excellent service. I’ll make sure to visit again whilst I study nearby!

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James Robert Dylan . 2024-09-17

MORE AT Google

They gave me old dark cold fried chicken. So dissapointed. I cannot believe. Why don’t they change oil? The most terrible thing is it was already wet-too old. I was born like this trash This is my first time seeing the same food. Soggy black chicken… They gave it to me in 2 minutes and I wondered how it was so fast, but really... … .uk

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Go Go . 2024-09-16

MORE AT Google

Ate chicken tendies, they were not properly cooked, soft and limp. My sister had a stomach ache after eating here. There's also hardly any seating space in this place so not so great. The food got out quite quickly but I'm not surprised because it's so soft. Would not recommend going here.

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seppe p . 2024-09-16

MORE AT Google

A KFC like another, the problem is that it has nowhere to sit so it's better to order takeout. The workers are very good vibes 😎

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Yakito Cabrera . 2024-09-14

MORE AT Google

Order was correct and delivery quick. What else can you ask for? Perfect.

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Steve . 2024-09-13

MORE AT Just Eat

Bucket was 14 pieces of chicken..they gave me 11 legs. Worst KFC

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Jade . 2024-09-07

MORE AT Just Eat

I never received my food, the driver couldn’t find me, couldn’t understand the address I had given him for some reason, I’m very upset and I haven’t gotten to eat all day

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Liyah . 2024-09-05

MORE AT Just Eat

O not delivered to to address I given can’t see my order

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Adetola . 2024-08-29

MORE AT Just Eat

Perfect for take out. No proper sitting area.

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Abel Dzvinamurungu . 2024-08-28

MORE AT Google

Very good food but lack of seating is an issue. More staff less computers, lacking any personal touch

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John Hare . 2024-08-24

MORE AT Google

Ignored my notes about dietary requirements so I couldn’t eat any of my meal. Not good enough. Full refund.

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AJ . 2024-08-21

MORE AT Just Eat

Another shocking experience. I’m beginning to grow tired of false advertisement. This is definitely not what was ordered. One’s a lie, two are truth….

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Rob Taylor . 2024-08-19

MORE AT Google

I have not received my food it says delivered but it’s not here

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Jaizinho . 2024-08-18

MORE AT Just Eat

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