Based on 4.125 opinions finded in 3 websites
Based on 4.125 opinions finded in 3 websites
Nº 236 in 288 in Hinckley and Bosworth
Opinions
Wrong order......😐😐😐asking for refund.....
James . 2025-04-03
MORE AT Just Eat
food wasn't overly warm and the fries were soggy
Suzannah . 2025-03-28
MORE AT Just Eat
This delivery took two hours to get to us and I was unable to cancel it which meant when it arrived it was cold. This is not good enough and I would expect a refund.
Simi . 2025-03-28
MORE AT Just Eat
We've been given up this KFC following many years since few disappointments in the food quality. We ordered via ubereats once, and we sent us 4 pieces of drumsticks and 2 pieces of wings part in the family box. Plus, I'm missing fries in the delivery. Recently, I returned to order some lunch to have with my colleagues and found out the KFC member reward can not be used via the KFC kiosk machine. I've been told by the Indian waitress that was broken. As the reason I can't have 10% off as member reward. Nevertheless, I ordered via machine and paid at counter. I must say it was an early service hence no many customers. I did request a larger piece of chicken and avoid wings or drumstick parts. These two areas tend to be the smallest pieces, which can not be satisfied and shared equally. She said there are not a lot of chicken breast parts that she can provides hence, it was mixed-up pieces and sizes. I had also requested fresh cook fries instead of hard cold sat in the warmer. Chicken skins were not as crispy as we wish for, but they had seemingly improved since two years ago. We then revisited this store order via KFC online apps for collection in the drive-through. The same old fashion has been served. 6 pieces of chicken pieces in a family box were 3 drumsticks and 1 tiny chicken breast and 1 thigh, and 1 wing. Dont even mention the crispy skins. All were oily and sticky, and I was not impressed. However, the double down burger (two fried chicken pieces burger) was super nice, only the price almost £10 for a burger just too much. Please keep it up. Please make sure the chicken pieces' quality and portion are equal, which is value for money for customers.
Serene Dickie . 2025-03-25
MORE AT Google
Same as usual they did what they said on the tin. Small queue so was quickly served.
Whatsinaname wots . 2025-03-23
MORE AT Google
Chips were not very plentiful and not really much good. Drinks were handed individually with no holder. Not really impressed.
Henry Cuthbertson . 2025-03-22
MORE AT Google
It was piping hot and delicious… so nice not to have delayed delivery… great 👍
C . 2025-03-22
MORE AT Just Eat
Both chicken breasts in the burger were hard so not edible. Shame because this kfc is usually good. It’s put me off
Claire . 2025-03-22
MORE AT Just Eat
Entire order not even delivered
Ryan . 2025-03-17
MORE AT Just Eat
Took a hour to come and was stone cold
Natasha . 2025-03-13
MORE AT Just Eat
Really nice, food was hot and they read the comment of ‘ No Mayo’… top marks.
Ashley . 2025-03-07
MORE AT Just Eat
Tour food is to unhealthy.. Full off fried stuff .. Bad fir my heakth .. . I shslk fjrced to use heakthy dinners . Instesd
James . 2025-03-06
MORE AT Just Eat
Great menu, service with a smile
Adam . 2025-03-03
MORE AT Just Eat
Flaming Mini Wrap was not cooked. Everything else on order was good.
Nicholas . 2025-03-02
MORE AT Just Eat
Counter assistant was rude, said she was too busy to serve so I had to use drive thru! That employee was pleasant & efficient, unfortunately food was awful...what have they done to the chips? They tasted rotten. That's my last KFC, definitely won't be going back.
Julie Mottram . 2025-02-28
MORE AT Google
Was given someone else’s order for one stop- not KFC
Danielle . 2025-02-27
MORE AT Just Eat
We went there today ( Sunday ) after football and we was very disappointed with food / chicken … undercooked chicken and probably fried in cold oil because it was soaked in it. Unfortunately, the chicken ended up in the bin. After talking to the manager who had an ironic smile on his face, we left there very disappointed and probably won't be going back there anytime soon. Lost money without any offer to solve the problem from the manager. I do not recommend!!! and I will do a complaint to someone higher up. Today 🤮 !
Roman Dziegiel . 2025-02-24
MORE AT Google
some of the food looked under cooked
Martyn . 2025-02-22
MORE AT Just Eat
Fab and always on time very polite
Toni . 2025-02-19
MORE AT Just Eat
I requested 3.30 but it didn't arrive until almost 3.50. it was not very warm. some of the chicken was dry and over cooked. we have had much better in the past
David . 2025-02-16
MORE AT Just Eat
Left note of no mayo which they read and obliged, food was hot and chicken beaut. All good, thanks.
Ashley . 2025-02-14
MORE AT Just Eat
The driver stopped at McDonalds on the way to wait for another order so our food was late and a bit cold
Claire . 2025-02-06
MORE AT Just Eat
Food was still warm and very tasty
Leigh . 2025-02-05
MORE AT Just Eat
Great service as usual. Thanks!
Ivaylo . 2025-02-01
MORE AT Just Eat
I never received my order. The driver tried to give me and order that wasn't mine so I refused it. I rang KFC and told to contact Just Eat for a refund. So now because of complete incompetence I have no order and I have to wait 48 hours for a reply to my email for a refund. I really am not happy. No food and no refund yet if ever!! Complete waste of time and money.
Kim . 2025-02-01
MORE AT Just Eat
Food was nice. The delivery driver was awesome! Made sure I was happy with the food and kindly guided me through the verification of delivery process. Exceptional service from her 💙
Adam . 2025-01-31
MORE AT Just Eat
I was given a McDonald’s order not my kfc order
Jade . 2025-01-29
MORE AT Just Eat
Won't serve customers at the till .. only 2 order points .. just lost a paying customer subway can have my money then ..won't be back now
Lewis Sanders . 2025-01-26
MORE AT Google
Portions are not worth the money spent
Joey . 2025-01-25
MORE AT Just Eat
order was on time but again the food was stone cold and the order was incomplete..as much as my children enjoy kfc..I will never order from the hinckley branch again..they can never get a order right and is always cold..
Wayne . 2025-01-24
MORE AT Just Eat
Friendly staff, quick service. Mmmm yummy food! The lady at the drive-through told us that they hope we have a good Xmas, which was nice. The food was nice and hot. It was not busy, so no wait at the drive-through, and service was super speedy. However, l am disappointed because they no longer do krushem’s ,and that is why l have take off one star. Thank you 😻🤗🍟🍾⛩️❤️🏴🇬🇧
Beeceedeb . 2025-01-19
MORE AT Google
Shocking service rang up to change address straight after ordering food as noticed the post code was wrong they told me they have changed it and it would be delivered to the right address no show now have kids hungry never again terrible
Daniel . 2025-01-18
MORE AT Just Eat
Thank you for an enjoyable service
Tracey . 2025-01-14
MORE AT Just Eat
Food not delivered as my order had apparently been given away to someone else. This is becoming a regular occurrence using this app. The delivery driver also asked for my delivery code when calling my mobile number. Maybe to place the blame at the restaurant?
Will . 2025-01-12
MORE AT Just Eat
terrible, almost an hour and half wait and all the food was cold
Sarah . 2025-01-08
MORE AT Just Eat
didn't receive the food I ordered
Loretta . 2025-01-06
MORE AT Just Eat
Tom was a legend. The true personification of the Colonel. Going the extra mile with a smile
Jack . 2025-01-06
MORE AT Google
Food was undercooked chicken was still pink and chips were cold
Shaheeda . 2025-01-01
MORE AT Just Eat
Small KFC, it's ok for a pit stop, I know the prices have gone up everywhere, The prices here now far too high for what you get.. even the amount of fries, chicken looks reduced. The food was ok.. I guess you can't pay cash any longer as we were told to use the self-serve machine...
Christopher Walmsley . 2024-12-27
MORE AT Google
Driver was very disrespectful, entered my house twice, this make me panic and call the police. He had no reason to do this. I have all the evidence on camera, please do not ever send this driver again!!!
Rich . 2024-12-26
MORE AT Just Eat
Theu put my colslaw in with my chicken and chip so was cold and gave me drum sticks very disappointing
Tracy . 2024-12-24
MORE AT Just Eat
The bag it was delivered in was wet and the food inside fell through the wrapping and was all soggy. Not the best tbh. When I picked up the bag the food fell out the bottom.
Michelle . 2024-12-22
MORE AT Just Eat
our order took 1hr 20 minutes to arrive. the time just kept changing on tracking taking longer didnt have time to eat it, we only ordered because of the time we thought we would get it, ordered b4 restaurant opened
Louise . 2024-12-19
MORE AT Just Eat
Food was delivered early by a lovely man. 5 stars for the guy himself, thank you
Taylor . 2024-12-16
MORE AT Just Eat
Foot was fŲ€king smashed !!!! Im not recommended for anyone !
Lado . 2024-12-15
MORE AT Just Eat
the food was cold by the time it arrived to me. I received my order (of 2 items) an hour and a half after I actually ordered it, despite only living 10-15 minutes away. I understand that it was probably a busy time, but my food was cold when I received it so I was not happy with my order
Ash . 2024-12-09
MORE AT Just Eat
Chicken small so bad .... Not possible to eat ... Not recommended this place ...
szymon . 2024-12-07
MORE AT Google
Orders at 17.23 delivered at 18.56 pm .
Sam . 2024-12-07
MORE AT Just Eat
The food was stale and we ordered a 6 piece wicked bucket more like a 10 piece drumstick only meal. It was awful and we had nothing but stale drumsticks and hot wings. I also ordered 6 wing meal we got about 20 of them again it was stale.
Krishna . 2024-12-06
MORE AT Just Eat
Driver carried the bag the wrong way so all the gravy has leaked everywhere and the food is ruined we waited over an hour just for a driver to collect the food
Elana . 2024-12-05
MORE AT Just Eat
excellent communication from KFC Hinckley
Neil . 2024-12-05
MORE AT Just Eat
The food was nearly cold. I only eat as I was starving The delivery time was absolutely dreadful. It took over 1 hour and a half.
Jake . 2024-12-05
MORE AT Just Eat
2 hours wait and food was cold upon delivery
Dan . 2024-12-02
MORE AT Just Eat
Wrong order and no way to rectify the problem tried calling no answers and the only thing just eat is doing is offering a refund
Ben . 2024-11-29
MORE AT Just Eat
This was the worst meal I’ve ever had from here. Chips cold and the chicken over cooked. Won’t be ordering again.
Sharon . 2024-11-27
MORE AT Just Eat
Good taste, no oil smell like other KFC's
palivela sugandh . 2024-11-26
MORE AT Google
We need a refund as ordered it at 4pm and then we got it at 9 so this needs refunding
mia . 2024-11-24
MORE AT Just Eat
Chicken was pink and freezing cold
Ryan . 2024-11-23
MORE AT Just Eat
Chicken cooked perfectly, delivered on time and very pleasant delivery driver !
Neal . 2024-11-23
MORE AT Just Eat
food arrived cold, it was scheduled for 19.30 at first, watching the GPS or map the driver made 3 stops completely out the way before delivering ours
Richard . 2024-11-21
MORE AT Just Eat
Food was freezing cold and inedible.
Daisy . 2024-11-21
MORE AT Just Eat
Waited over 1hour 30min for cold chicken…..
Jakub . 2024-11-21
MORE AT Just Eat
I suspect that KFC prepared the order immediately, but it didn't get picked up until 1.5hrs later. KFC should be instructed if the food has been sitting longer than 30-45min - bin it and make a fresh one. VERY DISAPPOINTED for the money spent.
Nicola . 2024-11-20
MORE AT Just Eat
Never actually arrived...2.5 hour wait ...
Claire . 2024-11-20
MORE AT Just Eat
Ordered at 16:49 delivered 18:55 terrible…I rang the restaurant who didn’t even receive the order until 17:53 !!
Russell . 2024-11-20
MORE AT Just Eat
Exactly what you expect from KFC
Emma . 2024-11-16
MORE AT Just Eat
Food wasn’t great, fries were very small portion, approx 10 fries in the bag.
Jamie . 2024-11-13
MORE AT Just Eat
Driver brought no drinks so went back out only got one expecting 3 then proceeded to ask again try’s to drive off but gets out and gives me a wrong drink waste of money
Noah . 2024-11-11
MORE AT Just Eat
I never got tge food i paid for . Rip off. I cant send photo evidence no camera . I suggested you contact kfc hinkley, check with them . Denied my refund . Dreadfull service
James . 2024-11-09
MORE AT Just Eat
I ordered via the Just Eat app, before 6pm, on a Wednesday night. I tracked the delays via the app, and in the end it took 1h 20 minutes for my food to arrive. Food was cold. And drink was warm. Re. food: I do not believe the Just Eat courier is at fault. From collection to delivery they were quick (also visible on the app). Re. restaurant, poor service. 1h 20 is not acceptable
stephen speakman . 2024-11-07
MORE AT Google
Order placed at 17.53. Food arrived 19.23. Food was cold, and can of drink was warm. I have already shared the details on Social Media with screenshots of order and progress.
Stephen . 2024-11-06
MORE AT Just Eat
delivery was quick, it's a KFC you know what your getting
james . 2024-10-25
MORE AT Just Eat
Nicest KFC I've had for years. Meat was hot and juicy, perfect
Sue Lackenby . 2024-10-22
MORE AT Google
Food arrived cold - have had to put it in the microwave. Instructions not followed to address
Kieron . 2024-10-22
MORE AT Just Eat
Food arrived cold, packet was open and food missing, fries bag looked like it had been messed about with also, refund request has been raised with just eat head office, I fail to understand why orders are incomplete when an order is laid out on an invoice.. won’t be ordering again from KFC on this app!
Stephen . 2024-10-21
MORE AT Just Eat
Great KFC, never had any issues.
Mrs Wilko . 2024-10-21
MORE AT Google
Gravy like water Chicken tasteless Half popcorn missing
Charlene . 2024-10-19
MORE AT Just Eat
The food we had last night was pretty unpleasant to eat: dry chicken, cold fries, huge amount of mayo on the burger and runny gravy. I had already decided that this experience has probably finished off KFC for me, as it’s super expensive for poor quality food. This was cemented by waking up at 2am with food poisoning though, which I’m continuing to suffer with today.
Rachel Outram . 2024-10-14
MORE AT Google
Miss items from the order when paid over £30
Lisa . 2024-10-13
MORE AT Just Eat
all the food was cold, the chicken was dry and the chicken we received was tiny compared to the portions you usually get. We had to wait over an hour for the food to even start being prepared and it wasn’t even a huge order so i don’t understand why it took this long. i’m really unhappy.
Izzy . 2024-10-10
MORE AT Just Eat
Over cooked chicken which was mainly just bones wrapped in a crispy batter.(Nothing like it used to be) Fries were under cooked and cold. No coffee available. Just fizzy drinks that contain more chemicals that you don't want.
Nigel . 2024-10-08
MORE AT Google
Over an hour for food to arrive. Arrived cold.
Emily . 2024-10-04
MORE AT Just Eat
Every time arrives cold, it’s a 2 min drive from my house. They need to remove kfc from site as can not reheat chicken
Carrie . 2024-10-03
MORE AT Just Eat
No dips or sides in box meals and kids meals was missing chips
Mandy . 2024-10-01
MORE AT Just Eat
food cold and driver couldn’t find my home even tho my house is clear on google maps. Just eat need to improve the maps because no drivers can ever find my house
korey . 2024-09-23
MORE AT Just Eat
it was cold as usual, and after seeing the driver at the restaurant for around 20 minutes before it set out I understand why it was.
Lee . 2024-09-23
MORE AT Just Eat
Once again I have received the wrong order!! How hard is it to get a single order right!! This is the third time will not order again
R . 2024-09-21
MORE AT Just Eat
I had the Vegan Burger and Fries, service was quick and the food was neatly packed and hot. The server kindly double checked with me that the fries were not vegan just in case I was a dietary vegan. I thought this was good as it shows a server taking potential dietary needs seriously. It was ok as I am not a dietary vegan, I just like to try plant based food.
Hangul Master . 2024-09-17
MORE AT Google
Had a crafty kfc hinckley , it was very very nice , only melody kept bothering me while I was eating me chicken,
peter day . 2024-09-15
MORE AT Google
Delivery driver was very nice. Would like to tip him but can’t
Kyierhen . 2024-09-14
MORE AT Just Eat
Chicken was dry, didn't have any stock people sleeping in the car park
Jack Wright . 2024-09-09
MORE AT Google
Chicken wasnt cook was still pink
Karen . 2024-09-08
MORE AT Just Eat
Food was cold and was missing my chicken pice I was ment to get
Sean . 2024-09-08
MORE AT Just Eat
Really nice mini fillets we had the 10 MF bucket service was quick and prompt since we ordered ahead on the app, staff were nice definitely recommend this KFC 🍗 👌
Tommy Aspley . 2024-09-03
MORE AT Google
KFC. What else an be said? My drink was spilt everywhere with no apology. Not recommended.
Alan Hall . 2024-09-01
MORE AT Google
Ordered 19.45, advised 40-50 minutes, arrived stone cold at 21.35. Pathetic and no teasobs given!
Gary . 2024-08-30
MORE AT Just Eat
filets were tasty, nice crisp coating.
Ross . 2024-08-27
MORE AT Just Eat
fabulous delivery driver and amazing food I don't normally order KFC online because it's been bad but I think they have improved I'm very pleased
Charlotte . 2024-08-25
MORE AT Just Eat
ordered they took the money marked as delivered and no food, need i say more
Ben Davis (Hihehim) . 2024-08-25
MORE AT Google
Was never received but says delivered
Ben . 2024-08-24
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East Midlands
106 Opinions
Ordered from here a couple of times always disappointed. They forgot half our order today. Driver came back with the other half and climbed over our wall to deliver it. Health and safety risk and when on the phone to the restaurant the chap on the phone was lovely but the chap in the background yelling because he’d forgot half our order was really rude. Other times I have had bad lettuce or food missing and every time they are rude about it
30 Opinions
Rubbish food, over cooked food chips was hard (fried more than once or left in fryer way too long) and chicken nuggets they was like rubber way over cooked no flavour, oil definitely needs changing in the fryers, the kebab.. well what to say I know I love my garlic mayo but I also like kebab meat to go with it was more garlic mayo in the tray then they was meat, wasn't worth the money should of stuck to my usual place but hey ho definitely gone down the drain since I last ordered from here.. if you don't want food to eat then order from here as it ends in the bin 😤
54 Opinions
138 Opinions
Absolutely disgusting attitude from the delivery persons. Order was incomplete and the driver argued with me that the address was incorrect even though I put it in the delivery instructions and as MY NAME! saw him retrieve my box from the ground. Requested a refund and this was refused. Ive thrown what was delivered in the bin as I won't touch anything from someone so disrespectful handing my food.
116 Opinions
The worst food I've ever had from jade wok. Sweet and sour sauce just strong red vinegar.kung po beef tasteless and full of cashew nuts and green pepper which I asked them to leave out due to allergy. Chicken balls raw batter inside. Salt and chilli chips were normal chips sprinkled with Chinese salt you can buy at the supermarket. After all that it was all stone cold and most of it went in the bin. Nearly £30 down the drain. Don't order online as you only have to ring up with card details another ploy for CASH ONLY.