KFC Grimsby - Birchin Way in North East Lincolnshire

For the first time, our chicken was dry....and for the first time I didn't order gravy. Oh the irony

42pound for 3 meals is just too much I won’t be buying kfc again..

Super quick delivery, food hot, perfect thank you 🤩

Food was nice, all my order was there. Chips were cold but other than that no complaints.

food was still hot when delivered, would have rather have had a delivery driver who didn't smoke at my door when delivering food. Luckily there was no contamination of smoke on the food

NEVER GOT FOOD AND NO REFUND never ordering from there again

Half the order was missing and ALL of it was cold, despite being on time according to the delivery time! Phone the KFC to complain and they tried to blame just eat driver…dispute the order being prepped by them, and then told me to “order again”!

Did was only warm gravy was cold has was the chips

food was a hour late it was cold I've not had a problem before, but this time the bags where wet

I placed an order here at 5.48pm......at 8.02pm, I'm STILL waiting for my food. KFC are telling me it's been delivered and to take it up with JustEat. This is the SECOND time in TWO weeks that this EXACT SAME thing happened. NOT RECOMMENDED.

Did not receive any food at all !! Not happy

Excellent as usual arrived hot n fast. Thanks

Over an hour from when it first said it should come and it was cold

Worst experience ever. All items haven't been delivered but app says it have been delivered. Could see courier was circling around area and could not find correct adress just put "Delivered". I even added tip to my order. Hopefully I will get refund back

Always good friendly speedy service and food at a reasonable price.

Food was cold by the time it came chips soggy as well

Talk about customer service none just go to the screen and order swith batch face attitude would not recommend having that individual working and representing my company she would get the sack instantly

Half my chicken was missing and my drum looked like it had a bite out of it. No dip with the chicken strips and should have had 4 and got 3. Plus no hot wings with my bucket for one. £26 for this order and wouldn’t have fed a toddler.

The food was so cold very salty very unhappy the children didn't eat it what a waste of money

Excellent guys. ordered the 20 chicken wings as usual absolutely beautiful. Tipped the driver very nice guy. Stop moaning people in reviews if you order it is your priority to listen for your order. Stop blaming the drivers and KFC.

Chips were cold and burger was only just warm

Rider mixed up orders and delivered a wrong one

Everything was lovely & full portions thank you

it never arrived! I was tracking it, looked like it was nearly here, then said delivered but no one delivered anything!!!! I have rang the restaurant 17 times and is constantly engaged, line busy!!! I have spent my money and can't get it back I'm so upset and angry!

not for the first time I have items missing from same restaurant I submitted refund request for items missing not had and reply or refund again not for the first time not only poor service from the restaurant but just eat communication very poor but that is something that not just me but many customers have become used to now every time we order we expect something to be wrong as its a running joke in our family think we will start using Uber eats thanks 😊

20 chicken wings arrived early fresh and hot. Much appreciated guy's.

wrong order. sent wraps with spicy mayo on. no drinks, 2 tubs of gravy. couldnt eat it, dislike mayo, and gravy. was at work so now starving and to late to order

This order was not delivered i was awake till 11:30pm , this morning woke up to ask the reception they said no food was delivered I like my refund immediately

Food says delivered; Absolutely did not arrive. Tried calling multiple times to ask what was going on- no answer. Absolutely horrendous. Won't be ordering ever again.

food was not like it usually is, somehow cold but it was on time, horrible and wet packaging, drink had been shaken up it seemed and bag was ripped when i got into it. chips were all over the bag

food say delivered but never I got it...my 34£ was spend for what?some useless delivery guys..seriously for what we leave a msj if u don't read

wrong chicken in the original 2 pc was given when asked for breast and leg

Food was cold when it got here and was missing chips.

Ordered a large Popcorn chicken and got a small one, quality of order is really bad for the price I paid.

The order never arrived - I want photographic evidence of where it was delivered to - the resteraunt aren’t answering the phone

Chicken was very dry and almost no sauce. maybe 4 cubes of tomatoes. Have had better prepared and cooked rice boxe before. Very unenjoyable this time. Leaving me very unhappy and wish I would order from somewhere else

Everything was lovely got the two twister wraps with 2 fries pack and the 20 hot wings. All spot on and cooked to perfection. Thanks staff and driver

Food was cold, chips galf cooked snd soggy, burger was a mess

How is it. The food is never great, the service is poor. But we keep going back, just in case it's got better. 🤪🤪

Food was soaked with drinks from someone else’s order.

Waited an hour for my order and it was cold when it arrived

I want a refund I never wanted to order this

My order didn’t arrive and I spent £40.66 on it I WILL NOT BE ordering from you again and I expect a refund this is unacceptable.

food was hot and arrived quickly thank you

everything was good except instead of gravy I got beans which I did not add to my order.

Didn’t even receive half my order

Awful absolutely awful mouthing like it used to be

I never got my food today because the driver never show up and stole my food. I contacted just eat and still didn't got my refund . never ever gonna order again , this is really unbelievable

Food as always was good and what you would expect. Staff were also pleasant and my order was quickly presented. Have scored lower because Again for the 3rd time of visiting with my disabled daughter, I couldn't use the disabled bays as they were full with delivery drivers. Not too much of an issue on this visit as the car park was fairly empty but on the last visit, had to pull out to get her into the wheelchair and then leave my grandson with her while I pulled the car into a space, had to do the reverse when I left. Also on this visit saw a family leave as they were directed to use the screens but clearly didn't understand the system. Clearly has some learning difficulties but no offered to help them, before I could he got frustrated and left. Disappointing.

My order is saying delivered but it has not been?

again no drink!!! every time we order something is missing... useless!

Everything was lovely and hot I ordered the flaming wraps and they don't seem to have the same heat level. And fries should be lightly cooked with plenty seasoning. But I'm happy with order staff are great. And driver was quick to deliver. Thanks

Didn’t receive my food obviously got delivered to another address or person

Driver always comes in a different road then has to do a detour. The order was ruined with chips missing and half the order missing then ring kfc to be told it's not there fault they didn't pack everything it's just eats fault when all they do is deliver not cook or pack the order

my order never showed up. the courier was apparently at the store for about 4 hours

food is fine but bottle of pop missing from order

Food was dry, fries were nearly cold and overcooked

Ordered two box meals boneless banquet and fillet box meal plain and for the fillet box meal all I got was a burger which was NOT plain at all and for the boneless banquet u got everything so me and my dad had to share it and we are considering to eat here again without a mess up please may you sort it out and check all of the meals before you serve.

chicken was cold .fries soggy. very disappointed.

cold chips, chicken had lost all crispiness. nothing like KFC should be.

Some thing's was missing from the order

Excellent but was ABIT slow preparing and delivering. Usually nice and fast hot and delicious.

Lovely and clean and helpful staff. Thanks

Ordered to pick up on the app. Placed this when I was half an hour away. Got there, went through drive thru and had my food within 1 minute!! Staff working the window was very nice and friendly, thank you :p

only got 8 pieces in a ten piece bucket and ignored my instructions to exchange 2 fries for 2 gravy's and only thigh pieces, in fact there wasn't a single thigh piece in it.

Food stone cold had to microwave it and only half filled chip bags (sealed main bag so not driver) driver was sat waiting 15 minutes at the wrong address for the previous customer (should have left that order and carried on delivering).

Fast delivery, food hot, order correct

Bad service, staff talking not nice, can’t make order from till!!!🤬

I didn’t get my drink and my bbq sauce

Was missing 1 popcorn chicken and food was cold its ridiculous happens every time im going to stop using use from now on

my order never arrived even though it said delivered. nothing from the restaurant. shocking service

Wrong order delivered. No food and down £30

It's a KFC. They serve chicken. What more can you say

Great deliveey time, food was spot on.

food was hot and delivery quick

the food was cold and ideas missing

absolute worst driver experience ever. knocked on door twice and left the food at the door, by the time I got to the door he was already driving away.

chips were hard and undercooked both meals where missing items one box meal didn't come in a box was shoved in a bag but the chicken was good at least just a shame about the other things letting it down

Food did not arrive yet again fed up if this

Arrived late, was cold once arrived.

Great Delivery driver; great character and resilience despite phone breaking

order was not complete, rang richard ? ( so called manager) and no explanation why it wasn't complete ,NEVER AGAIN ORDER FROM KFC

Absolutely disgraceful food missing rice box was atrocious bit of lettuce and rice half chicken fillet in it , the bag was ripped open on arrival and drinks missing as well , how would they like it if there food turned up like this

wrong order delivered and slow to react. not sure if we're even getting the correct food delivered?

Food was freezing and un edible also both pots of missing gravy

The chicken in my ricebox was over cooked, was also missing the extra zinger fillet too

Great food, especially the chicken and multiple parking spaces with a good environment

Food was stone cold and arrived an hour late

Tasty very clean and quiet, service quick

useless delivery driver, the order never arrived

Didn’t receive my pop corn chicken I ordered with my meal !!!! Obviously they employ people who carnt read or don’t care !!!

the best we've had of a long time.Hot and tasty.Keep it up guys.

1 drink missing 2 other cans put inside the same bag as food . cans where cold making most of the food freezing. dip also missing

Forgot my sweet chili sauce what I paid for I wasn’t very happy with that but the rest of the food was so good

Didn’t receive this order at all ;(

Driver delivered my food with a cigarette in his mouth

never turned up won't be ordering again

Wasn’t very happy when my order took forever and when I got it it was cold

Food was cold and missing a drink

Some of our order was missing. What was sent was rubbish