KFC Glengormley - Antrim Road in Newtownabbey

The food was delivered on time but it was cold, I got a twister wrap the wrap itself was stale, hard at the ends. The order was £28 for a wrap meal and 2 snacks boxes. Terrible value for money. Ordered as I needed something quick for me and kids

Not great cause my delivery code didn’t come through until at least 10 mins after the food arrived

The food was really badly cold and the gravy lid came off and it spilled everywhere

No fries this time, they always seem to miss items from my order

The gravy is missing from the order

Not delivered at all after waiting nearly 2 hours .

food obviously prepared before driver arrived. plastic lid on food tub melted and chicken tough and lettuce in rice bowl soggy

Didnt get the sweet chilli sauce that was ordered

Order was not delivered. Had to go to local branch of KFC and repurchase food

Delivery time was changed 3 times since order put through . Order came cold

Very disappointed when ordering a variety meal deal, out of 6 pieces of Colonels chicken 4 were legs. I thought there were 6 different types of pieces of chicken and would have been content with perhaps 2 of something but I think 4 legs was extreme considering how expensive KFC has become.

missing items videod on delivery with driver and pictures in late evening

garvy burst everywhere during delivery. the driver acted as if he did not see me waving him down

Had to walk out of my apartment with a very bad knee. The driver wiuld not walk into my apartment complex and deliver the food to my door like he is suppose to. I had to limp my way to his car. Really bad service.

Was delivers complete wrong order

Good was still warm and delivery guys was very polite

Good but of the 6 pieces of regular chicken all 6 were legs!!!

Yes but there was missing items 8 hotwings and 8 mini filets otherwise all was suppsed to be a star

Missing extra chicken we ordered and paid extra £6

our order was not correct not that this will matter as you can't get to talk to people paid for food we didn't get!!

food lovely as always. delivery quick. driver friendly but restaurant forgot to put the gravy in the box meal only the dip. happened last time as well.

Last meal we got was really good. This one the chicken tasted like it had been reheated and was enedable. Won’t be ordering KFC. Too expensive and it’s always hit or miss.

Got the wrong food and delivery driver was very rude

Great taste, not greasy and fast delivery.

The food was terrible, chicken was overcooked and rubbery. The chips was the only thing edible. I love kfc, but this was shocking!

Pineapple stick was missing from kids meal :(

Ordered of just eat didn't get my order, when I rang they were pig ignorant on the phone so not only did I not get the food I ordered they blamed it on just eat but they took the money for the order and slammed the phone down, my advice don't order from this establishment

The food was cold. Will not order again

Food cold. Order wrong as usual!! Never again

Want a refund says delivered never came

Food was freezing Gave us beans instead of the gravy that was ordered

delivery was perfectly on time really happy with my food i will definitely be ordering again

no drinks! I ordered two club orange

items missing- already reported

all the food was cold and poor quality

Use the just eat app all the time, have ordered from KFC a load of times so my details are all saved and correct. Ordered a meal at £50, courier couldn't find me so marked it as delivered and I never got my meal and I can't get a refund

spent £60 on take away and they didn't include any of the chips!

Not. At all. One of the best KFC restaurants in NI

I asked for sauce on my mini fillet burger and received none. I ordered creamy mash and received beans. I ordered 6 wings and received 4. Lastly, it was cold.

Constantly missing items. Last while, any order done, is always missing stuff.

had to cancel my order and re order as kept saying between 8pm and 820pm yet at 830pm it was still saying assigning driver

Food was cold and overpriced 100%

missing popcorn chicken and gravy

I dont know how to describe the piece of chicken i received. Looked more like the size of a chicken wing and was vwry overcooked. Chips wwre soggy by the time they arrived, the only thing that was hot was the gravy. Very disappointed.

Food was soo greasy barely and chicken , drink was like sparkling water.Didnt receive what I paid for!

I was very disappointed with my order as when it arrived the food was cold and I am very unhappy about this

I went in to get a bargain bucket and a gravy they served others who came in after me. I went to the desk to ask had they forgotten my order. They started running around they had forgotten. I took the order home and no gravy in bag. I rang to complain and they said drive back up and get the order . I just said I am 30 mins away so I asked for the manager and was told to complain on the website . Bad service all round

The delivery was late and theres an item missing on the order

Food was nice apart from a chicken drumstick which was very overcooked but everything else was lovely and delivered hot and fast. Driver was very friendly too.

the worker hugo was very nice to me and my family, and was very pleasant when he took our order. A great worker

Hi, pepsi is missing in my order. You forgot to send pepsi.

Tasted lovely but very cold when it arrived

When my food came it was freezing cold I am unsatisfied with my order

Food was nice but they didnt deliver my drink

Checked the app delivery time advertised as 20-35 mins ordered at 1704 Delivery time given as 1740 Delivery arrived at 1832….1 hour 30 mins after delivery would have been quicker to walk and get it!!!! Just Eat should be advertising correct delivery times allowing people to make an informed decision of where to order from ….abysmal service

came missing a full meal which was a pain as there is no one to contract and we had to split to meals out to ensure everyone got something. now have a drawn out process to get the missing items refunded

Juice and dips where missing and burger had been opened n bap pulled apart and hot wings missing

Half my order was missing and when I informed just eat nothing was done

sent the wrong order, got a salad box instead of a rice box and no corn on the cob! this is everytime my order is wrong

there was our drinks missing from the order

friendly, efficient driver! thanks.

food was way too oily uneditable bag was wet and complained to driver

Our order was great and tasted delicious and was warm but unfortunately popcorn chicken missing. Delivery Driver was lovely

Items missing from the order - completely unacceptable

food was really cold. I ordered my food at 5.20 and I did get the food until 7.20

Poor excuse of ‘fast’ food. Waited for 25 minutes because they didn’t have gravy. Not to mention crazy high prices.

The food wasn't that warm when it came. It felt like it was sitting awhile before the delivery

Food was stone cold refused a refund

Food hasnt been delivered and it says it has

Very friendly delivery man and food was warm and tasty

wonderful staff food was outstanding 5 stars

FOOD WAS FREEZING WHEN IT ARRIVED. COLD PINEAPPLE SLICES (WHICH I DID NOT ORDER NOR DID I WANT) IN A BAG WITH HOT FOOD MAKES NO SENCE TOO ME. NOW I HAVE TO ORDER SOMETHING ELSE AS MY KIDS WONT EAT COLD CHIPS & CHICKEN. NOT TO MENTION THE DRIVER WANTED ME TO COME OUT TO HIM ON THE MAIN ROAD TO COLLECT MY DELIVERY! DISAPPOINTED IS AN UNDERSTATEMENT. I WONT BE BACK TO ANY KFC AFTER THIS ABSOLUTE JOKE!!

very disappointed, few chips and chicken for the prize was extortionate. Increase serving sizes!!

Was missing the popcorn chicken 😭

It was lovely. Great to get a takeaway where the food is actually Hot 🔥 when received. All the food was yummy. Thank you 🤌🏻

Every time I order a just eat but none of the drivers can find it after about 10 phone calls were the driver can not tell me we're he is so I cant explain to him we're it is and the Kentucky was cold on top of that so needless to say that's me fine with just eat

Ordered a few times and food always delivered cold and the past 2 orders have missed items

was lovely and hot ,,but I think I got someone else's order lol only wanted a trilogy meal got burger only ,no chicken side ,got beans instead of gravy all good 👍

Food arrived cold. I’ve got screenshots of the map where he was making multiple deliveries and I seen he had about 7 orders in his boot of the car. Not in a heat bag or anything.

Received food minus one portion of fries and there is no point trying to contact as they say it's just eat and you get fobbed off!!

Did not receive my food that I ordered

very good and delivered on time

the main parts off meal missing for the price I paid is absolutely Terrible service

Poor quality chicken wings and to describe the chips as “signature” is shocking, there wasn’t one bigger than half the size of your finger and they were soggy, cold and there was about 15 chips

Don’t bother. Only selected 1 star as think I had to select something to write the review. £35 plus spent via the KFC app for a delivery - ended up with mediocre service, attitude, missing item, cold food, slow delivery. Phoned to complain to KFC - not their problem so tell me to phone Uber directly. 20 mins wait to speak to someone and the best they can do is give me £8.99 refund and to contact KFC for any other refund?!? They get away with the crap service and quality as they make it near impossible to complain so people probably don’t bother 🤦🏻‍♀️

in kids buckets fries were missing and sparkling water with rice box is missing too

No mini fillet in box, previous it was no gravy. Never get a whole order.

Was cold as usual would not get again

Only thing the chips were cold & hardly any of them!

There is always an issue. Don’t go here if you want to use your offers on the app because they will aggressively deny it as their “machine doesn’t work” and hasn’t done for a fair while. That, along with the manners of many staff members is totally unprofessional and annoying. The woman acts like it’s your fault they can’t accommodate an order.

Chips were horrible, rest of order was okay

Useless..Always something missing from order. Called the restaurant and was informed i could call in for my missing items, not helpful and no apology given.

KFC has gotten too expensive for what it is/what you get and they always manage to forget something in the order 🙃

I ordered a veggie rice box and received a cold, watery salad without any actual rice. I cannot get through to the restaurant. So disappointing.

Chicken was overcooked and crispy. The 6 pieces of chicken were all very small.

late delivery and 4 fries missing from the family bucket

I paid for a 10pc bucket but only got 6pc. Very disappointed at the service provider.

A lot of food was messing in our order . No chips or wings wrong drink sent for children and the wraps were cold . Very disappointing

will not be ordering again as this is the 2nd time they got order wrong, ordered 1x gravy 1xmash but received 2xgravy with no mash .

Didn’t arrive - was delivered to the wrong address