KFC Belfast - Shankill Road in Belfast

Service absolutely terrible waited 1 hour to order and when they do they refused to severe never go here cleanliness is terrible

Vegan burger has texture of wood, seriously dry. Had to wait for quite a bit. Burgers are very small for the price. Fries where fine but soft. Please improve vegan burger if it’s the only non meat you serve!!!

Ordered at 7:50 go to store its closed. Apps still active for orders and their till and screen are active and I can see my order popup on screen as I checked in coming up. Shut but they didnt shut down deliveries or collections , tell me to cancel it on app , I cant because its checked in. They dont cancel it instore so now the thieving gits have stolen my order. Apparently its been closing early for last 2 months but somehow staff aint smart enough to shit down their systems so orders are still going though.

Part of my order missing, burger literally thrown together.

has to be a joke what was delivered. meals missing, drinks missing, 1 bit of chicken in the wrap and the box was squashed to death. what a shambles. refund applied for

Wrong order given completely and it was freezing when I said to the delivery driver she said it was not her I had to speak to just eat

driver was ridiculous, brought me wrong order, couldn't understand what I was saying when trying to explain it wasn't my order. finally got mine and it's freezing

Give me wrong items. And foods are cold

Delivery driver driver was very nice

food was ice cold by the time it arrived. Drivers said he got lost 😒

Staff messed up with my order and support don’t really want to anything about that. Never order from this place and just eat in general

I DON'T KNOW HOW YOU CAN CHARGE SO MUCH FOR SO LITTLE. ORDERED BBQ TOWER MEAL THE CHIPS DIDN'T EVEN FILL THE TINY BAG THE PIECE OF CHICKEN WAS LIKE A DRIED UP BONE AND THE BURGER WAS ALL SQUASHED AS YOU PUT IT IN A BOX AND SQUASHED IT INTO A PAPER BAG.....NOT IMPRESSED

2 meals missing from my order . Not great that I’ve to go hungry after paying over £50

Delivery drivers was very pleaent but we didn’t receive r gravy

Ordered a 40 pound meal and they didn’t even add the gravy you get with it or the two extra large tubs despite my order being put back for over an hour so you would have time to remember the gravy no gravy ruined the meal

teonitem is missing, the 2 popcorn is missing which my child only likes to eat. not happy about it.

wrong juices delivered paid for 2 meals only received the burgers no chips. chicken was burnt and dry and the bread was like a brick. it's not cheap either.. my dog wouldn't eat this food disgraceful

Missing food chips were black beans and gravy all over my meal joke was like it was kicked up and down the street before being handed to me

The time kept changing. I waited near an hour

Our order was not delivered at all and just it refuse to refund our money

completely wrong order delivered

Delivery time kept changing, also noticed the driver stopping to get fuel while delivering my meal, food was so cold.

I asked for a bucket of chicken which was clearly on the menu. But I got sent a paper bag which had the chips an all mixed in. Disappointed kfc, I payed for a Bucket so should have came in a bucket, food was dry and greasy. Send what you sell and not for money saving

food was cold!! gravy instead off beans and no bbq dip!

Food was small in portions and not Quality for money

No chips with the chicken bucket no potatoes and gravy leaked all over the order

Wrong order delivery driver refused to change husband drove to kfc and the staff refused to give right order which was £40 order that send was about 20 could not eat kids disappointed on xmas eve staff extremly rude in store!

I was in the front counter a few weeks back, and I’ve gotta say, Pearls and Adam were brilliant! They were dead friendly and really helpful. Adam made me feel right at home, and Pearls knew his stuff, answering all my questions no bother. Great service, honestly! Would definitely recommend!

I waited an hour an a half for my food to come

food stone cold. also fillet burger was missing from the order

This was most disrespectful services I haven't come across due to the fact that do not respond to the Uber eats app very disappointed as this store has done this multiple times

I'm missing a chip plus beans and a Carton off gravy payed over £21.00

The food was cold and the chips was so small

I didn't receive some of my order

The delivery driver was rude as he wanted me to come and meet him this is why i paid for delivery

Worst branch of KFC ever!! Every time I get from here something is missing how hard can it be to get a order correct.

I'm am very displeased with the service I recieved tonight ..went through drive through and as usual something missing from my order...went in to make them aware of my problem and waited 20mins fir them to give me the items....need to train staff to check all items are delivered to customer. Another customer was in behind me also with wrong order. So disgusted as this would happen often and this is the 1st time I've decided to complain

actually delivered early for a change

food was awful, the chicken hadn't defrosted fully or wasnt cooked long enough and was freezing in the middle

Every time I use this place the order is wrong , went down tonight ask for 10 wings got home to find only 6 , last week was the same order a meal and 7up got home to find it was fissy water , not good at all

food was freezing and delivered upside down so food all over the brown bag

Every time I order, they tend to miss out part of the order. Annoying to find out once you reach home. Always, something or the other item unavailable after placing the order.

Every time your order on line there is always something missing from your order last time large popcorn chicken ,this time the chips and hot wings seriously how hard is it to check orders before you send them out

Got for first time today from this branch. Saw the person before me had missing items to I checked mine before leaving...they forgot my wrap so I had to ask for that...assumed my granddaughters meal was ok as I saw the burger and ehat I though were a bag of chips...got all the way home and turns out her chips in kids meal was gravy !! Was too far to go back and I had to make her some chips...also the sundae with the kids me wasn't available and I asked what else can I have and they said a coke....what a second drink !! No thanks....cosy me almost £26 in total too and having that terrible service and having to make chips myself on top of that....absolutely horrendous service and won't be back

There’s a feather in this bucket

food is cold uneatable didn't get chicken piece in fillet box meal and didn't get free popcorn chicken. unacceptable

absolutely garbage. no fries, cold burger and had to go to the local kfc because nobody would answer the phone. joke!

absolutely disgusted!!! NO CHIPS WITH MY MEAL NO JUICE SENT NO GRAVY DEFINITELY WELL

Food was great but a can of the juice was missing always something missing from this store

missing half of a 30 pound order and won't answer there phone

It arrived late and was the wrong order with the wrong name. I tried to explain this to the delivery driver who was obviously confused and didn't understand English so he asked me for my delivery code and was happy enough and just left. I did end up luckly with the burger I wanted but also a lot of extra stuff I didn't want or pay for. Some poor soul probably got my order and ended up with less.

sent me a zinger burger instead of a normal fillet burger couldn't even eat it as I've a ulcer and not allowed spicy food

Food arrived cold and all over the place 😕 but still tasted good 👍

35 pound and most of it was missing!!

I said no sauce on burger and there is 2 sauces on it

first time ordering of just eat . driver was very kind too so first class experience

uses give me 1 gravy instead of 2 an didn't send the regular popcorn it's a discrace my grandkids dinner

Absolutely shambles off an order, missed side, less pieces, burger every shape - complete joke

did not receive bucket of chicken with my party bucket only received part ofy order once again and won't be ordering again

didn’t get any of the right drinks and didn’t give me a burger + the hot wings

The quality off the food is sound but got the whole order wrong

I didnt get my Pepsi and I got 1 small gravy rang the shop 10 times and no answer

Never got mini filit burger in my order

Missing things from my boneless banquet such as the side and pop corn chicken and my dips, who thought a boneless banquet is 2 pieces off chicken and chips?

A lot of order was missing and what did come some of it was wrong , waste of money

it was lovely to see the delivery guy ask for the order code,

didn't receive it , was handed over to someone else in the same building

ordered 4 cobs, got 1 cob and 3 gravy. cob must look like gravy

everything great. Driver polite

They didnt give the 10piece hot wings!

Food was delivered cold . Chips under cooked . 2 cans of drinks undelivered. Really disappointed

Went in for takeaway stood at counter for 20 minutes still not got order in turned my heals and walked out discussed.

Delivery driver doesn’t wrap door then says there was no answer

ordered 2 x 4 piece meals and they have sent 8 chicken legs absolute disgrace. clearly advertised as 4 piece legs thighs wings breast refund please

Never get my order right, got someone else’s order instead! and they don’t know to answer the phone, if I was this terrible at my job I wouldn’t have one, beyond me x

Delivery times kept changing - waiting over 1 hour to get my food only for them to send out the wrong meal!!

nice food, polite delivery driver brought food straight to my door usually as I live in a flat I would have to go down and collect my food at the front gate. a little on the expensive side and there was no free drink or item even though I spent over £20

A KFC as we know it, but unfortunately very dirty. Whether the floor, table or chairs, everything was dirty. It's a shame, because the food was good, but you couldn't enjoy it.

Waited over an hour for delivery Food was cold and items left out of my order

food was delicious and the delivery drivers were excellent.

they got my order wrong and covered my chicken burger in sauce when I specifically said no sauce.

Food came with 1 drink missing popcorn chicken missing and rice missing and nit the first time this has happened several times iv had to go and pick up the test of the stuff myself

2 and half hours late then they decided to change it to it's be delivered when it wasn't went to KFC told me nothing they can do id have to reorder my food this place needs used down it's a complete joke never get anything rite!!!

Absolute joke off a site ..keeps changing the delivery time ..will never use it again and would advise nobody else too

Terrible no gravy kids won’t eat nothing now

Terrible food not prepared well

Food was disgusting, over cooked and has been lying about for a while, it has put me off ordering from KFC

I purchased a hot wing bucket with supposedly 20 wings in it there was only 12 not impressed

6 drumsticks in a bucket? Gravy missing, food freezing. Delivery time changed twice

was cold, didn't deliver my drink and the food was bad like especially the kids bucket.

Missing 2x fries & dips from order & sent 2 wraps with wrong sauce on one

items missing and rude driver when I told him it was the wrong order he told me it was6his problem as he doesn't work there

not all items included. we didnt get 2 corn and 1 rice.

I had to go and get it myself and he had a cheek to arrange to my door with no food and take the delivery money

fast delivery but missing chips and drinks with order x2

forgot the chips in kids meals

It wasn’t very hot the driver was looking a code it could not be found

The meal’s very expensive for all you get handful of fries

never again we were short 2 mini fillets in my order ....

only got 5 pieces of chicken ans no mini fillets