KFC Belfast - Shankill Road in Belfast

chicken dry and cold , chips black ( overcooked an cold ) nothing nice . for the price it ain't worth it!. not what KFC used to be. !

Fast service if you're in a rush for a quick bite on the go.

order came without My drink !

Cold food had to reheat in oven , not good

They didn’t dilver the food they have taking the food

Staff are so careless in reading orders correctly. Twice now in a row I've ordered 2 of something and the only send 1.

incorrect food delivered. meal went in the bin

wait 30 minutes on order will never be back

I ordered two mash and only received one tub of it

Waited over an hour and a half on a delivery, time kept changing! Food was cold too

I ordered my food over 2 hours ago and it still hasnt arrived.

The delivery guy called me on phone and ask me to call the code,after calling he ends the call and I didn’t get any order. This is really terrible and theft

Food was lovely and delivery time was good

Chicken was so dry we couldnt eat it, i normally really like the shankill kfc, but this order was truly dreadful

driver kept driving past house

Two hour wait time went to store to cancel as had to go to work, still sent driver to my house even though cancelled in store

Service absolutely terrible waited 1 hour to order and when they do they refused to severe never go here cleanliness is terrible

the driver was on his mobile phone while driving putting himself and other in danger

Instead of 7pieces of chicken I got 4.. The rest ok... Pepsi popcorn... Next time I will double check the order... Not happy

food was not nice was cold and didn't taste great so it was threw in the bin.

After waiting longer than expected for my order when it did arrive part of it was missing, waited long enough so didn't even bother ringing about it, disappointing.

most my food was missing very disappointing.

all good but my mini fillets weren't in the bag so that's ruined it

it was the restaurant kept moving delivery time the driver was there and kept waiting about half an hour. the portion size is a disgrace for the price . . shame on kfc

The food tasted old and was freezing cold and completely not worth the money went I would very much like a refund or credit to my account it was a pure waste of money and terrible food.

Vegan burger has texture of wood, seriously dry. Had to wait for quite a bit. Burgers are very small for the price. Fries where fine but soft. Please improve vegan burger if it’s the only non meat you serve!!!

I ordered a trilogy box meal and it has came without the burger will never order from them again took ages to get delivered as well not good enough

kfc had me waiting over an hour then when I got the food it was like rubber couldn't even bite into my burger

would be 5 stars if they could get the order right

order took over an hour and food cold on arrival

I wasn't giving my gravy and half my fries appeared to be eaten

Order took over an hour to prepare but was estimated 20mins at the start

they didn't give us the double down burger so one of us was left with just chips and juice

Everything was perfect and all the order was there.

last 2 times IV ordered out of here lots of stuff was missing

I ordered 8 hot wings but only got 2 was charged for other 6 not happy at all I'm a pensioner was a treat for myself and husband we are both disabled

Always something left out of my order

always give you half your order never again

the food was freezing and there was no popcorn chicken

Delivery driver was cool, food was nice, could’ve been quicker but overall was good

Once again stuff missing from an order

Ordered at 7:50 go to store its closed. Apps still active for orders and their till and screen are active and I can see my order popup on screen as I checked in coming up. Shut but they didnt shut down deliveries or collections , tell me to cancel it on app , I cant because its checked in. They dont cancel it instore so now the thieving gits have stolen my order. Apparently its been closing early for last 2 months but somehow staff aint smart enough to shit down their systems so orders are still going though.

Part of my order missing, burger literally thrown together.

has to be a joke what was delivered. meals missing, drinks missing, 1 bit of chicken in the wrap and the box was squashed to death. what a shambles. refund applied for

driver was ridiculous, brought me wrong order, couldn't understand what I was saying when trying to explain it wasn't my order. finally got mine and it's freezing

Wrong order given completely and it was freezing when I said to the delivery driver she said it was not her I had to speak to just eat

Give me wrong items. And foods are cold

Delivery driver driver was very nice

food was ice cold by the time it arrived. Drivers said he got lost 😒

Staff messed up with my order and support don’t really want to anything about that. Never order from this place and just eat in general

I DON'T KNOW HOW YOU CAN CHARGE SO MUCH FOR SO LITTLE. ORDERED BBQ TOWER MEAL THE CHIPS DIDN'T EVEN FILL THE TINY BAG THE PIECE OF CHICKEN WAS LIKE A DRIED UP BONE AND THE BURGER WAS ALL SQUASHED AS YOU PUT IT IN A BOX AND SQUASHED IT INTO A PAPER BAG.....NOT IMPRESSED

2 meals missing from my order . Not great that I’ve to go hungry after paying over £50

Delivery drivers was very pleaent but we didn’t receive r gravy

Ordered a 40 pound meal and they didn’t even add the gravy you get with it or the two extra large tubs despite my order being put back for over an hour so you would have time to remember the gravy no gravy ruined the meal

wrong juices delivered paid for 2 meals only received the burgers no chips. chicken was burnt and dry and the bread was like a brick. it's not cheap either.. my dog wouldn't eat this food disgraceful

teonitem is missing, the 2 popcorn is missing which my child only likes to eat. not happy about it.

Missing food chips were black beans and gravy all over my meal joke was like it was kicked up and down the street before being handed to me

The time kept changing. I waited near an hour

completely wrong order delivered

Our order was not delivered at all and just it refuse to refund our money

Delivery time kept changing, also noticed the driver stopping to get fuel while delivering my meal, food was so cold.

I asked for a bucket of chicken which was clearly on the menu. But I got sent a paper bag which had the chips an all mixed in. Disappointed kfc, I payed for a Bucket so should have came in a bucket, food was dry and greasy. Send what you sell and not for money saving

food was cold!! gravy instead off beans and no bbq dip!

Food was small in portions and not Quality for money

No chips with the chicken bucket no potatoes and gravy leaked all over the order

Wrong order delivery driver refused to change husband drove to kfc and the staff refused to give right order which was £40 order that send was about 20 could not eat kids disappointed on xmas eve staff extremly rude in store!

I was in the front counter a few weeks back, and I’ve gotta say, Pearls and Adam were brilliant! They were dead friendly and really helpful. Adam made me feel right at home, and Pearls knew his stuff, answering all my questions no bother. Great service, honestly! Would definitely recommend!

I waited an hour an a half for my food to come

food stone cold. also fillet burger was missing from the order

This was most disrespectful services I haven't come across due to the fact that do not respond to the Uber eats app very disappointed as this store has done this multiple times

I'm missing a chip plus beans and a Carton off gravy payed over £21.00

I didn't receive some of my order

The food was cold and the chips was so small

The delivery driver was rude as he wanted me to come and meet him this is why i paid for delivery

Worst branch of KFC ever!! Every time I get from here something is missing how hard can it be to get a order correct.

I'm am very displeased with the service I recieved tonight ..went through drive through and as usual something missing from my order...went in to make them aware of my problem and waited 20mins fir them to give me the items....need to train staff to check all items are delivered to customer. Another customer was in behind me also with wrong order. So disgusted as this would happen often and this is the 1st time I've decided to complain

actually delivered early for a change

food was awful, the chicken hadn't defrosted fully or wasnt cooked long enough and was freezing in the middle

Every time I use this place the order is wrong , went down tonight ask for 10 wings got home to find only 6 , last week was the same order a meal and 7up got home to find it was fissy water , not good at all

food was freezing and delivered upside down so food all over the brown bag

Every time your order on line there is always something missing from your order last time large popcorn chicken ,this time the chips and hot wings seriously how hard is it to check orders before you send them out

Every time I order, they tend to miss out part of the order. Annoying to find out once you reach home. Always, something or the other item unavailable after placing the order.

Got for first time today from this branch. Saw the person before me had missing items to I checked mine before leaving...they forgot my wrap so I had to ask for that...assumed my granddaughters meal was ok as I saw the burger and ehat I though were a bag of chips...got all the way home and turns out her chips in kids meal was gravy !! Was too far to go back and I had to make her some chips...also the sundae with the kids me wasn't available and I asked what else can I have and they said a coke....what a second drink !! No thanks....cosy me almost £26 in total too and having that terrible service and having to make chips myself on top of that....absolutely horrendous service and won't be back

There’s a feather in this bucket

food is cold uneatable didn't get chicken piece in fillet box meal and didn't get free popcorn chicken. unacceptable

absolutely garbage. no fries, cold burger and had to go to the local kfc because nobody would answer the phone. joke!

absolutely disgusted!!! NO CHIPS WITH MY MEAL NO JUICE SENT NO GRAVY DEFINITELY WELL

Food was great but a can of the juice was missing always something missing from this store

sent me a zinger burger instead of a normal fillet burger couldn't even eat it as I've a ulcer and not allowed spicy food

It arrived late and was the wrong order with the wrong name. I tried to explain this to the delivery driver who was obviously confused and didn't understand English so he asked me for my delivery code and was happy enough and just left. I did end up luckly with the burger I wanted but also a lot of extra stuff I didn't want or pay for. Some poor soul probably got my order and ended up with less.

missing half of a 30 pound order and won't answer there phone

35 pound and most of it was missing!!

Food arrived cold and all over the place 😕 but still tasted good 👍

I said no sauce on burger and there is 2 sauces on it

first time ordering of just eat . driver was very kind too so first class experience

uses give me 1 gravy instead of 2 an didn't send the regular popcorn it's a discrace my grandkids dinner

Absolutely shambles off an order, missed side, less pieces, burger every shape - complete joke

did not receive bucket of chicken with my party bucket only received part ofy order once again and won't be ordering again

didn’t get any of the right drinks and didn’t give me a burger + the hot wings

The quality off the food is sound but got the whole order wrong