KFC Beeston - White Rose Shopping Centre in Leeds

Good food Quality and good service

Very welcoming staff and always food is fresh

Don't get a meal here food cold service awful

Food was delivered in a split open bag which was over 20 mins ready for collection and delivered to the wrong street next to ours. The food was late, stone cold and the delivery bag was badly damaged. The tip was pre paid for a badly delivered service and it feels like theft. Delivery fee, handling charge and a tip pre paid, for cold food in a badly damaged bag. Poor service and just eat are 100% responsible

We ordered the original recipe box and instead of putting the normal salad they put on some kind of spicy rocket, I understand you might run out of products but don’t put a replacement that completely changed the taste to worse while charging the same price without even telling the customer that you’ve ran out of it. We had to have it without any salad at all while being inconvenienced having to run to the counter and waiting for another one after being told I can’t have what I ordered.

I paid 26.99 for my meal there was no coleslaw or corn on cob what was supposed to be included in price

Received a completely different order, not worth even half of what I payed for my order. Requested refund and didn't receive a penny. Absolutely disgrace.

I did not get my food . but it says delivered

I eat food today.it's very nice delicious food and customer service was very good with smile 😃

Half the order missing again. I ordered 4 burgers and 4 chips but only got 2 burgers and 2 chips. McDonald’s never let me down like this.

I don’t go here often, but whenever I do always get a good meal from here. A few years ago I came here, and because I had to wait long I was offered a free drink which made me happy. I often get the chicken wings which are so good! The chicken drumsticks and chicken popcorn are also very good! Although their chips aren’t my favourite I think they deserve a 5 star!

Turned up very late and cold. Literally spent £44 on cold chicken and the guy turned up on pedal bike riding 5mph or less. Joke.

Service was haphazard with several customers in front of me having orders with one or more items missing. My food was dry and overcooked/kept warm and there was only mayonnaise dip available. All ordering seemed to be using the online screens and card

Delicious food, will order again.

We couldn’t eat it the chicken was horrible badly full of grease

The address is Colville terrace station lane not the back street, sat nav issue I know , Thanks

1 hour 30 mins to deliver from the restaurant that’s 3 miles away I could have walked and got it quicker, the food was freezing and has gone in the bin I want a refund.

Asked for it plain and it wasn’t waste of money

Driver turned up in our car park, marked the delivery as complete then drove away without dropping the food. I have CCTV footage

8 hot wings missing and chips cold but chicken ok

The chicken is not good I have items missing the chicken taste like it's gone off I want my money back

If I could give no stars I would. Ordered a fillet burger, the chicken in it was about 1.5cm thin. It was dried out and as if it had been sitting there for hours. This place needs to be looked at. 5.50 for a burger I'd much rather not have had. I'd suggest avoiding this place.

Got my order wrong and why an empty box and missing 3 chicken n a popcorn chicken

There was a item missing, why can't they get the order correct. I only ordered 2 things. A set meal that comes with a drink and a cookie...there was no cookie! And the security sticker looked like it could have been opened up...I'm definitely checking the order Infront of the driver....I work hard for my money and I make sure my jobs done properly..

Very pleased with the food that was delivered, I would recommend to others.

food got here but yet again no drink. failing fast people. you need to get your act together.

Never ever get my drink with order

Came on time and nice & warm was absolutely perfect

It was cold very disappointed to say

Food was cold, missing chicken strips & only had 1 box of chicken on the bone which was 4 pieces

fries were barely warm, the smaller pieces of chicken were not chewable

the burgers in the box meals were meant to be plain it's all completely wrong

chips were awful and items missing again every time i order off just eat there is an item missing how hard is it to read a list and put it in a bag

Chips missing from zinger box meal

Ordered tower burger meal for my daughter. Absolutely shocking? the food was flat cold. Returned to counter and given another that was more or less the same (the cheese hadn't even started to melt) very poor quality considering the price.

Not all food came that was suppose too, was cold also looked like it had been thrown in the bag

Food cold and not what we had ordered. Expensive. Food missing and coleslaw sent instead of corn

Haven’t recieved my order but it is saying delivered

No gravy when I ordered 2 and there was 4 pieces of chicken missing from a 12 piece box and the pop was wrong and I was ringing for 15 minutes and no answer for £31

food was cold, some of the chicken piece were really small more like wings not impressed won't order from white rose again

Took ages to arrive. Originally said 3pm, eventually arrived at 3.43. Food was cold, not just because it took ages, but more because the cold drinks were put in the same bag as the hot food. Surely they should be separate? Not impressed, won’t use this particular kfc again

Chicken was lovely but missing large Gravy and regular popcorn Chicken

left out the sides which pretty much spoilt the meal as we was looking forward to the gravy sides

No can of Tango delivered. How difficult should it be to get an order correct?

Got a mighty bucket for one should of been 2 pieces original but got 3 of the smallest bits that had been in the heater for far too long was like rubber and dry.

Kfc needs to stop lying about selling chicken because it was purely battered bone. After a few nibbles around a battered chicken it was done as the rest was all bone. No napkins were given meaning the finger licking good slogan came into effect and we were forced to wipe our greasy hands on the paper bag it came in. No straw was given either. Would suggest the chicken selects from mcdonalds instead. There was also a pigeon sat right above us which looked ready to poop on our heads so we were forced to gobble our food down in lightning speed. However the poop would have given the food a sauce unlike KFC as we had to borrow the ketchup from mcdonalds. However the service was speedy and a nice man was cleaning the tables.

Order was over an hour late and when the food arrived everything was flat cold.

Missed an item off my order and there's no number to call anyone. The only option was to request a refund for the full order rather than the missing item. Appalling customer service interface

aboustly ruined rice boxes opened up side down food everywhere.. never again

Food is absolutely freezing not happy at all

None of the drinks arrived on the delivery

Missing items, and I need my money back asap, these people ruined my dinner

Food was cold on arrival, disappointing

last twice I've used them something has been missing from my order and food's been cold.

sent someone else's order.. and don't like bbq so utter waste , could t get in touch with just eat or KFC to try sort..

25 spent on a family feast wouldn't call it anything other than disgraceful 6 peices of chicken no bigger than a chicken nugget how they are allowed to send that out is nothing shorter than an insult chips freezing I will never order a kfc again if that's how they send out 25 pounds worth of food wouldn't fill a toddler

Chips was flat cold and chicken was cold.

The order was missing 4 fries but no method to claim refund so I have requested a refund for the drink instead

Wrong drink no chicken in the bread buns

No large popcorn chicken and took 30 minutes longer than expected. I have demanded a refund for this.

Never even received my order stated delivered when it hasn’t even been delivered to my house

ordered 2 regular fries ,one missing

The order was wrong and late due to our location been wrong on yhe map

very quick to deliver and very polite

No gravy no mini fillet and only 2 hotwings. I was really looking forward to this and it’s ruined my day and want refunding for the full meal

so piping hot that it could have come out of our oven, but it tastes perfect from you guys. would recommend to everyone and anyone.

Zinger meal please no cheese, make sure no cheese , Ok says the guy , what happens CHEESE, had to go back to counter and reorder not rocket science

Very disappointing, items missing, some chicken pink, fries that appeared to have been cooking all day.. shame

The order turned up with half of the food missing. I cant get through to KFC to complain/ request the missing items. Just Eat say they will review the request for a refund and respond within 7 days. A waste of £28, it looks like it’s toast for half the family tonight.

I asked for no sauce and no lettuce it’s come with loads on !!!!!!!!!!!

The food was flat cold there was beans missing and a large popcorn , made a complaint

Food cold and order mixed up we got the wrong contents of food I'm extremely unhappy it all got thrown away

Was shocking freezing items missing gravy spilled

Worst food ever. Left message which was totally disregarded. Very poor quality of food.

great food again. worth while treat.

Nothing special. Part of several other eateries in the food court at White Rose. Self ordering and also available at the counter. Plenty of seating..

My order has not been delivered

Missing multiple items from order again for the third time now.

My husband did not enjoy the burger said it was pretty tasteless. Also neither of us like the spice on the chips. Just serve them plain. Surely that’s preference not just put it on them all

Completely wrong order delivered

2nd time running ordered Stuffing Stacker and delivered a bog standard chicken burger. Not good enough!

Great food again and the chips were great with the new flavour on them.

It was lovely we will soon get it again thank you

Lovely thanks! Piping hot too x

The kerson who packed the food put the freezing cold can of pop I side the food bag itself on top of the chips and chicken making it u edible and wet and cold...how stupid!!

Food arrived cold. Didn't eat it. Think delivery rider got lost or made several other deliveries first before mine.

Everytime I go in they turn me away for military discount. Machine is broke ? What's the point of giving discounts if yhey do not want to honour them.

On the phone with the delivery guy for ten minutes. Was in the complete wrong location said he would phone back. Just didn’t bother turning up

Very poor service. App was down. So therefore they can’t do anything. Went to McDonalds instead. Out of principle. All stood talking but not very helpful. What’s point in loyalty rewards if you can’t redeem and get bad service?!

good customer service food was tasty

Not at all happy with the food. There was bone in my young daughter's popcorn chicken. Staff didn't seem bothered so forced to complain online.

Half the order missing and they won't answer the phone!!!!

I have an item missing and what was delivered is cold

All of my chicken wings are pink. Absolutely disgusted

Not happy at all waited over an hour for our food to come for it to come flat cold, wouldn't of been too bad if they made it fresh before bringing it, but it was sat in the box full of condensation chicken was wet and chips was like cardboard, kids even refused to eat wet chicken 😭

If I'm paying 16 pound for a box for one person I want alot more than this IV been scammed

Food came in time and was plentiful! However missed items of food and they don’t answer phones to rectify it, shame or if had give 5 stars

I went to this store to buy food again today, and one of the 10-piece mini fillets boxes was missing 2 pieces. Yes, this incident is not the first time, but there are quite a few chances that it happened on the packaging of a certain lady. I hope KFC will follow up with this dishonest method.

Plenty of seating, perks of being inside the White Rose, quick service, fresh food

Paid for 4 and got one piece and three tiny peices rudiculius