KFC Ashton in Makerfield Rst in Wigan

Took way too long to get food after ordering at the register, They concentrate way too much resources on delivery side.

First time ive had a kfc in years. The price was high for what i got but the quality was incredible. Chips were like real chips, gravy amazeing, the bucket chicken and hot wings incredible, service spot on. Thanks everyone, will be ordering again

This used to be the best KFC for a long radius. Went today, gravy watery and tasteless, chicken burgers very dry, and stale bread, chicken fillet seemed over cooked, it was hard and dry. Lettuce was wet, soggy and see through. Chips weren't cooked properly. Such a shame, as it's not cheap anymore either.

Driver wouldn’t let have the food I had ordered (£35) unless I quoted the code on the app….. WHAT?..,,, I wouldn’t be at the door he’d delivered to if I hadn’t ordered anything.

Ordered a large boneless banquet and only received chips no chicken at all … shockingly bad

Ordered a 12 piece boneless bucket with delivery for £34.23 and when it arrived no bucket , no chicken just chips and small sides instead of large ones

Food is okay but the toilet situation is vile. The women’s was appalling it had poo on the floor. Smelt like something had rotted away. There was wee all over the seat. The men’s however wasn’t as bad but smelt like weed. They took forever to give me my food and still forgot my wrap.

Once more KFC missing things off my order can’t understand how they can do this 2 time

Didn’t arrive, driver blagged the drop off! Had to request a refund! Fuming

Never arrived furious had spend more money

Mash missing (refunded), can from meal missing, rice box did not have the bean salsa in it, which seems to be a regular issue

Kinda dirty inside when it's open... that put me off going there and now I enjoy other tasty treats in the area at a lower price

Great service and delivery time.

Ordered £60 worth of food for a family to share and only half of what was ordered was actually delivered. It left 3 people without eating and having to cook something last minute to be able to eat with the rest. Still waiting to hear back about a refund from Just Eat. Absolutely terrible experience.

absolutely disgusting! freezing cold . ordered 12 peice boneless bucket got 6 pieces of chicken on the bone. can't eat any of it! chips are that cold it's like they been in a fridge absolutely shocking

Missing the gravy, otherwise okay

Two items missing. Disappointing.

the 2 pc chicken didn’t come with the colonels meal, got everything else apart from that

Ordered a large bottle of 7 up with my food and was not delivered

Asked for a plain wrap in the notes and came full of salad/colelsaw!

Only received 6 pieces of chicken instead of 10 but everything else was right

food came on time and tasted amazing!

I didn't go to KFC I went to Lidl, but I have always enjoyed KFC

every time I order from here they miss something off the order

It was cold asked for fillets and gave me chicken on bone never order again from here

Order arrived on time but this is the second time I’ve had items missing on my order. Just abit disappointing when you pay for extra things and they do not come

very few times, we had such a perfect meal from KFC. Fresh fried fries , crispy, chicken perfectly cooked and tasty, all piping hot. We truly enjoyed our meals

It's a kfc. So reviewing it seems pointless to be honest but I had to do it. Food... apart from paying over £50!!!!!!! For 4 meals, you'd expect them to get the order right. Especially when you are LITERALLY the only person in the store. They didn't even have any computer orders to do. So how they messed this up is beyond me. Also, the burgers where falling apart in the box. Had to rebuilt them just so we could eat. Service... what service. They messed up the order. There's signs saying you have to order at the touch screens, of which there is only 1. Good job there wasn't anyone else in there otherwise I'd be waiting alot longer than I did. And they don't even speak to you when you pick up the food. Atmosphere... the most atmosphere I got was when they realised they didn't put enough chips in and had to request more Honestly... I don't expect alot from a fast food place. But I do expect them to be able to at least do there job 🤦‍♂️

ce without 1.5ltr bottle of 7up, rang KFC & got fobbed off! Got told to speak to just eat for a refund, just wanted my bottle of pop and told to request a refund! absalute shambles!!!!

This review is my personal opinion. I think over the years that KFC, as a whole company over the years, has dropped the ball significantly. Batter on original chicken is tasteless, it used to be so tasty. Would hardly say a portion of fries, stingy! And all the chicken pieces are a lot smaller than they used to be, yet they have regularly increased price. As a result, I just don't go any more! And now their competitors from over the pond in the U.S.A have arrived in the UK. They really need to step their game up! Not for me anymore, sick off paying over the odds for stingy overpriced food.

Great hot food with fast and respectful of the house

Chips cold, chicken tasteless and soggy….. didn’t enjoy

amazing food and great service 👌

Twice I have been missing a order now

KFC has gotten so disappointing over the last few years. Their chips are perpetually soggy and the chicken burgers are thinner and drier than Ghandi's flipflop

Unfortunately Some of my order was missing, I asked if kfc in Ashton-in-makerfield, if they would be able to bring the correct order out to me. I was informed I would have to contact just eats for a refund. I did not want a refund, I just wanted my correct order..

Very good food compared to other KFC restaurants

food missing, no substitute, no money back

Great delivery time but half the order missing

Excellent food and delivery time.

Food cold aS a truck driver ordering I can’t drive once parked up on break so sometimes rely on delivery of food food or edible I can’t even warm it up so won’t be using this restaurant again

Always have the food delivered And its always spot on

Came in to make a complaint that I hadn’t received my full order from Uber. As soon as I politely asked for the manager, nobody made eye contact and was very ignorant until the manager arrived. The manager was very apologetic but the others have no customer service skills whatsoever.

When missing half my order I get told to go myself and pick it up. If I was going to do that wouldn’t of ordered throw just eat would I. can’t understand how you can not get the right order in bag before you send it out it’s not rocket science

Got hear late then nearly dropped my food

My food was almost cold when I recieved it and the chicken was very tough/rubbery!

Always on time the food was hot

thankyou for taking my order Goergeous legs

Ordered a zinger burger meal and a 4 piece chicken meal, they sent 2 zinger meals. I can’t eat a zinger so had no meal. They suggested call in and they’d change it, no delivery. I can’t, hence needing it delivered! Don’t waste your money!

Good hot and deliver very fast

Poor slow service. On my visit

Food ordered at 8:30 but not delivered until 10:10. Everything was cold so phoned up but just got told "Oh nothing we can do sorry". Rubbish food and rubbish service.

ordered at 8:30 ish. didnt arrive untill 10:10. food labelled as being ready at 8;50 so food has been sat out for over an hour before the delivery driver picked it up at 10pm. rang KFC and they confirmed that the food was ready at 8;50 but the delivery driver kept pushing back collection. had been traveling all day and was back late so this was going to be our tea. all the food was inedible. really disappointed and will not be using anything with delivery via just eat!

super hot food and a quick delivery , never get an order wrong .

Deliver man gave our order to some kidswho jokingly told him the order was for them, luckily they where honest and brought the delivery to us, and apologised to us please arrange forvthis delivery driver to have further training

Missing food, cold food and put ice cold drinks in with hot food

very quick from ordering to delivery. Very happy with service 😀

Chicken portions are small and they failed to include extra hot wings that had been ordered and paid for.

No drink sent with rice box meal

no sides with the kids meals and didnt get what I ordered

Food tasty but needs to be more hot

Fillet burger taste was disgusting!

Order time changed after waiting 30 minutes and then it arrived later than latest delivery tome. Food was cold on arrival.

Did not receive order. Shocking

Miss out chicken Popcorn, gutted that I was looking forward to it 😞 and others fine.

I received everything but the potion of regular fries

Order didn’t arrive even though it was “delivered”

prompt delivery, polite and cheery courier. cheers

nothing I ordered arrived, it was for my son who was travelling home so grabbed the order and left, only to find that it was someone else's order...nothing of which he liked, but by the time he had opened it he was miles away and not able to turn back, he didn't tell me until the last day, I have had someone ring me before now having had my order delivered to them....clearly this is an issue that needs to be addressed

Part of the order was not in the delivery

Delivery driver was on time and was very kind and polite. Great experience.

All good no complaints great 👌 👌

Gravy missing with 2 meals, 1 extra gravy missing, 1 piece of chicken missing with a meal

Food tasted like it had been covered in sweat

It wasn't late it's just kept changing rime for rhe delivery The food was barely warm due to the slow delivery times a d them changing

Lovely hot tasty plenty to eat

The vegan burger was hard and cold would not order it again

Very dry chicken and not very warm

When the food come it was cold and soggy it was not edible to eat none of the meals.

Always consistent here. Will order again. Thanks

I got 6 children pieces bath in bucket and got all chicken legs not impressed at all

The time of delivery went up every 5 mins for 45 mins and was cold when it arrived. I assume it was ready at my original 15-30 min time but took a while to be picked up

Driver was very cheerful and polite.

2 corn on cobs missing cost 5 pounds

All elements of the food were warm/cold

DISGUSTING!!!! I've been giving this kfc "one more chance" for years but today was the final straw. NINE Staff were stood behind the counter whilst me and my 4 year old stood at the counter for 15 minutes, not only did nobody serve, they didn't even acknowledge us! Me and the other 11 customers were not happy. Me and my daughter left and won't be back!!

The beans had all black around the top and was really dry what spoilt my meal it was freezing cold

Missing items no drink and no popcorn chicken and food was almost stone cold

ordered over £40 worth food for family. we even tipped the driver. When food arrived the Mrs main order was missing along with 6x Hot wings. Appauling. how can someone get somethinh so wrong. What a joke!

food was cold, ordered a zinger no hash brown disgusting went in the bin, awaiting refund

good food however update saying food was delivered but it wasn't. had to contact the restaurant for updates.

Order wrong. Food cold. Quality questionable. It was delivered on time.

It's pretty bad, at least ordering for delivery. The kfc breading is undercooked, floppy and greasy, they've never got it right. Honestly one of the worse KFCs I've tried.

ORder not received...kids waiting.

Forgot a packet of chips like.

It took about 20-30 minutes alone just to assign a driver. Food was average. Not hot, just warm

shame they missed the free stuff off the order that I claimed

Part of the order missing no hot wings which are on the order

Meal was missing. Extra chips missing, this restaraunt are a shambles, every time we order they miss things off

food arrived 30mins after predicted arrival time and the food was stone cold