KFC Alloa - Clackmannan Road in Clackmannanshire

Gave me a burger with half the things missing on it

Driver was extremely rude because I do not use the app I didn’t have a code which made him visibly angry while I stood at the door with a soggy wet, ripped open bag that was pretty cold.

The driver had a problem finding us then he asked for a delivery number which I did receive but when he asked for it I was unable to recall it! So is a person expected to memorise this number!!

staff can't get orders right missing a full meal. 30 minutes late aswell and frozen the workers seem like they are as inbred as the chickens

foods terrible gravy is congealed none of the extra chicken is in the bag chicken soggy

Food was stone cold, the driver was walking about the street looking for the house with the food out of the insulated just eat bag. Disappointing.

no juice or dips with order and no one answers the phone

It's got good hot food plenty of parking price is reasonable and is warm to sit in

Never Received Order. I Tried To Get KFC To Redeliver With Another Order I Placed But Was Already Marked As Delivered. Admittedly I Put Wrong Address But I Was Going To Pay Extra. Please Refund Me Since I Didn't Get My Food.

Various items missing from order

Disappointed to find no drink with the order - 7up zero missing.

no fries in my bucket no beans no gravy terrible

Other than the missing gravy which sucks everything else was fine

Delicious chicken and still warm when I goy home The service was phenomenal. it's a shame I did not get the young man's man who served us. He has a beard, and probably 5.6 tall, about 4.30 today. I had trouble with my card, and he sorted it out, a real legend. Please pass my gratitude to him.

Ate here in September 2024 and was really disappointed. The chicken was burnt and disgusting and chips were horrible. I love KFC but after this experience it will be a while before I even think about a KFC meal and I certainly won't be attending the Alloa branch ever again.

Enjoyed the food & big portions

driver dumped my delivery at my front door rang the bell and legged it. he was in his car driving away when i got to the door. food was hot but was very greasy and soggy including the chips which were overcooked definateley not crisp. and fresh.

Order was missing drinks and sides

Very bad half the food was missing

My meal didn’t come with my chips

No chips with the meals and substitute £2.99 mash for corn I didn’t ask for. You never get it 100% right

Drove away before service the guy serving was the most ignorant person I’ve come across

The delivery was left on the floor outside the door, very professional and hygienic NOT! Also didn’t receive the hot wings which was paid for (still waiting for a refund). That said the food was nice and arrived on time.

my order didn't get delivered at £40

Says delivered but, 50 minutes later, has not actually arrived!!

Inside quiet issue with one self oreder screens ordered through other one that was available food and drink was good no issues with food or drink would be back if in town again.

They are too busy that there is no control to check whether the items on your order is ready. Like today, I'm missing chips on my megabox with only few chickens pieces.

Food was very good, well made what else can ya say expect well done to the kitchen staff

Cold soggy chips ! Warmish chicken Driver rude and left my Gate wide open ! Plus it said delivered before I had received said food ! Overpriced and very poor quality !

I was not sent my pop so 4stars from me food was lovely

My order has not been delivered

I would not know when my meal arrived, as no-one knocked my door......It's absolutely frozen and now I have to heat it up........what a waste of time ordering a delivery food, when you still have to do all the work....... Disgusting service

Good was still hot 🔥 so good munch 👌

Delivery note by driver was ignored- come to back door I don’t use front door

Was just ok, bit soggy and cold.

Absolutely ridiculous food is freezing cold will not be ordering again!!! To come five mins along the road and it to be cold is a joke

Food was good but way too much sauce on burger. Chicken was soggy

Food was a quarter the size of the image Completely miss advertising burger was the same size as my palm for £15 completely a rip off and yous all know it

Missing the Pepsi max from order

where tf is my 2 mash 2 cookied and colsaw

food was completely cold dissapointed for the amount spent

delivered early food was hot and cooked well

First visit here and any KFC for 10 years. Boneless banquet was very good. Great flavours including the beans. Thought it came in a box but no box? The place itself was tired looking with uncleared tables and food on the seats/floor. Drive through then in 2034!

My order was not delivered at a cost of £32 not impressed as they kept changing the delivery times not impressed

food not delivered to the address

We go here regularly and have never had any problems at all

Food arrived cold and drinks order was wrong. It took an age for the food to be delivered but difficult to say if it was on time or late as the expected time kept changing! Will not be ordering any of this type of food from Just Eat again.

deliver driver was rude, missing items

Thanks KFC , my previous order was disappointing, but today was perfect , keep it up

when does a box for one 4 pieces of chicken contain 4 legs very shoddy chickens only have 2 no a happy camper

Good food,the drive through is good,but when it rains,the inside of ur car gets get,cuz there is no shelter whilst ur window is down.

2x creamy mash missing 1.5 litre bottle diet pepsi missing this happens all the time very dissapointed

KFC got the best delivery time so far Great service food was still hot when it got to us. Excellent

Absolute shambles. None of my order was correct, got someone else’s meal. Food was cold, waste of almost £40.

The food was cold. I had to put in the microwave which made it weird. Waste of nearly £40.

The chips were poor, very dry and deff reheated and couldn't eat them, the gravy was missing from my order, however the chicken was good

Drinks where missing along with the boneless meal

Shockingly slow. 25 mins from order to getting food, wasn’t a particularly large order. Then the food was so so cold, I don’t actually know how they managed that. To top it off some of the order was completely wrong. Very very disappointing.

Overall good service but by the time you add your service charge and bag charge to the 1.49 delivery charge it becomes a bit expensive

both meals we ordered coleslaw and got corn on the cob instead

I've been coming to this KFC since moving to Alloa a year ago and it's the worst run fast food restaurant I've ever been to. I've always used the drive through and every time you're asked to park up and wait a minimum of 20 minutes for what is meant to be fast food. Not sure if they've been under staffed for the past year or the staff are just incompetent. There never seems to be any sense of urgency with orders. They're lucky KFC food is so good otherwise they would've been shut down long ago. Currently sitting outside waiting for my food and we're coming up for half an hour wait as they messed up the order. Classic.

not everything was ordered when we called no answer

absolutely ridiculous this is the 3rd time I have spent over £21 and supposed to get free popcorn chicken and have never received it 3 times now, what a joke of a place

There is always something short and they don't answer the phone

Very professional and customer friendly staff

Waiting reply no food delivered

wrong order delivered. waiting on food being delivered

Delivery driver got buzzed into building, put hands out for the food, puts the bag on ground starts to walk away, back split at bottom. Cold drinks under hot food not even separate bag, gravy tub leaking, missing 2 kids corn on cob, was just awful and the manner which delivery driver spoke when asked why the bag ripped was just disgusting

No phone number to get through to this place ordered food in "hamilton" for it to go through as alloa won't allow me to change on the app either or call customer services as the offices are closed

why have I not had an answer about my order last night

chips were soggy because of the box they were put into and order was missing the 2x chicken pieces

Ian in a wheelchair driver. Left it at door I had to. Bend down 2 get it as he was on way bk to his car

Missing items, late, poor service

One of the burgers was supposed to be plain and unfortunately it wasn’t. Rest of order was fine.

Didn’t receive any of the sauces or my juice so will be requesting a refund!

Didn’t arrive, didn’t answer the phone, won’t be ordering again

the food was nice, hot, full of flavour however, the burger was out of the box when I opened the bag to eat it. It was like it had been dropped and had fallen out. I opened the door for the delivery person but he walked right passed and went to both my neighbours doors before finally coming to my door but not before trying to get into my neighbours garden via their locked driveway gates. The app took forever to update and literally updated minutes before my food was due to arrive.

food is cold and my 3 mini fillets is missing

Cold food , I put my meal in my Air fryer too heat it up , if you can’t provide a reasonable service of hot food , don’t be on Just Eat , Shambles .

Service a disgrace waited 30 mins and it was disgusting, staff needing more training in customer service/ looked very un clean 🤢

Didn’t get my food phoned kfc and they said I was getting a refund but says it has been delivered on the app which it hasn’t cos I explained I put wrong address on order so I phoned up and told them to cancel and the driver said he would cancell the order at his end but obviously hasn’t and put it through as delivered, want my money back ASAP!!!!’

The order was missing items. Chicken overcooked

missing 1.5 litre of tango mini fillets taste of curry & not in a good way

Good order but got gravy instead of beans.

A recent visit to hear from Glasgow. The service was swift following placing my order at the interactive screen and payment centre. The food was quickly prepared and given. All the staff I observed were pleasant to all customers and to their own colleagues, which was nice to see. The shop was pretty busy being 5.30 on a Friday evening but the pressure did not show on the staff. The restaurant was clean and tidy with no ru bish lying about and floors and tabl3s were clean. We ordered our food and took it away. The food order was complete and all correct, food was piping hot too which was good. Toilet facilities were clean too and there was ample car park spaces outside. Pleasant visit.

food wad kinda dry and rubbery and kfc really need a small medium and large chips

The chap that served was excellent, little to no wait and cheerful and pleasant as well, knew what he was doing, looked like he was on his self too.

Didn't receive my 20 chichen nuggets order

Driver left food at my door . Didn't even ring the doorbell

was the wrong order, didn't realize until I had taken a bite out of it so there was no point asking for another. It was really greasy which was unusual.

Says it was delivered but never showed up at all door was never chapped

Really not impressed with service tonight I ordered two Smokey bbq fillet tower box meals and both came with only a burger nothing else

MUST GET DRIVER DELIVERS TO READ NOTES ON GATE ENTRY. TOO OFTEN THEY NEVER READ THEM

The quality of the food was good, however, there were several things missing, including several gravies and one bottle of pepsi. equalling £10.92 lost.

Ordered a kids popcorn chicken box the only thing to come was the tiny box popcorn chicken no sides

Never received my order says delivered

Food was OK, but the can of juice wast delivered

Delivery was great. Food was delicious! But something was missing for my daughter! Not happy about that.

Shocking. Freezing cold. Asked not to have any sauce or salad or beans on my meal and still came with it all! Very angry and now can’t eat my meal, waste of koney

2nd time in a row no sauce has come and this time no popcorn chicken either