KFC Accrington - Hyndburn Road in Hyndburn

The driver asked me for my delivery code then got into his car and left with no food

food came 2 hours late and freezing

Sent gravy instead of chilli bites

I asked for not ketchup on the burger...it arrived with ketchup on the burger. the hash brown was burnt.

Piece of chicken missing from delivery. Paid for 3 got 2. Everything was sealed.

Some of the food was stone cold when it Arrived

Wrong item provided twice within each order

Didn’t get what was ordered chips

Half was cold and the chips where that squashed together it was like mash

i ordered mash I got beans, the chicken mini fillet had bones in it my nephew nearly choked

Portion of chips missing from order

Ordering was easy. The food was lovely. The courier was very pleasant and polite.

Food lovely the delivery driver very nice and polite

My gravy was missing no corn on the cob spent a lot of money not happy

Didn't give me a fruit shoot Forgot one of my bQQ sauces

driver was really polite and a lovely smile

my order was not delivered .and driver would not listen to directions.

Beans were like dry roasted peanuts. Must have been cooking since this morning. Burger was a mess like it had been stood on. Fries were ice cold. Not happy. Will not be ordering again

Requested no ketchup as It makes me flare up, gave me ketchup again.

No drink received with the meal

Damaged food ,I get bad spell food 👎

I don’t know I didn’t get my order

Great service most times. Depending on the staff but mostly good.

I tried getting in contact would not text or ring food is freezing!

smallest chicken pieces looked like mini wings. And the medium fries were like a small not value for money, Accrington chicken takeaways have better quality and value.

Took bro almost 30 minutes to get 6 wings.

kfc is only 10mins away from me over a hour food cold not happy over £50 wasted

The sweet chilli sauce mad missing from my order

Oh dear. My go to KFC has now become halal. Sorry to say I will not be returning. Very disappointed with this decision because I believe halal shouldn't be forced upon people who disagree with that method of slaughter. The choice of non halal is slowly being eradicated from eateries unfortunately so it's becoming more and more difficult to enjoy what you like. Farewell....

The member of staff that was on shift that day was so miserable if he smiled I think his face would have cracked, can't understand why people like that want to work at a place where you need to be sociable and have people skills

shame about the delivery driver he was very rude

Went through the drive through, ordered bargain bucket and popcorn chicken. Was told to move to waiting area. Didn't figure it would take long as there were no other cars coming through the drive through, and only 5 cars on the car park. 20 minutes later, my disabled son was getting so stressed, my wife went in and got our money back, and we went to McDonald's, I would advise anyone else to do the same.

never get the stuff you ordered.poor service

I enjoyed the food but the service was diabolical to start my food was slammed on the table by a guy who didn’t even make eye contact and just walked of fumbling the the table service tag then when I approached the counter as they had forgot my sauces I was ignored for about five minutes before I had to ask for for assistance then I was just glared at and handed my sauces with absolutely no words from anyone found them all very ignorant and looks a very unhappy work place doubt I shall return there as staff were so unwelcoming can’t believe it has any customers poor service

Food missing cold ordered meals and all put in wrong boxes simple mistakes not the first time this is everytime we have ordered from this specific resturant hoped this time would be better but no wont be ordering again

Missed a piece of chicken from my order / it’s a joke x

Really friendly service from the team at Accrington :) food hot and fresh

Only half of the order delivered!?

food was marked as delivered but never actually received it

kfc also forgot some of our order 😞

Took 55 minutes to arrive, most of stuff was cold, both gravy’s spilt and only half left, popcorn chicken was only half full

awesome food as allways! delivered on time! delivery driver very polite . 😄

Got two bags of chips which I threw away. Chicken was ok.

Everything arrived cold. Burnt soggy fries, cold burger, cold 1 piece chicken, cold popcorn chicken, cold kids meal.

food arrived much later than said, was stone cold and can of pop missing! no facilities to warm it up therefore had to be binned

Food always lovely but there always seems to be a shortage of supercharger dips?? Staff are very reluctant to part with said dips, as every time I order kfc either online or in store, you never get them. I ordered extra dip too & never received any. Very disappointing as I love them.

I ordered half my items were missing, 2 times fillets, 1 chips, I won’t be ordering again it’s nearly every time something is wrong

Lovely delivery driver polite and respectful

We ordered a 4 piece boneless meal and only 2 pieces of chicken were in the bags, this is the second time we have had a problem with Accrington KFC it not very good service we have received the last time we didn’t receive the order at all

food wasn't hot very disappointed. not delivery guys fault

Worst kfc any where in the world the manager is a p Rick

missing items! no answer from the restaurant!

This isnthe 2nd time i have had a poor quality meal from here, the chicken pieces were in the same box as the fillets and wings and all were mushy. They would taste better crispy as advertised. Also the chicken fillets were tough in the middle.

Food was in time and fresh and hot

Surprised it was actually good for once, Everything was cooked perfect food arrived hot and on time, and they didn’t forget anything

Just received my order and not happy with it. The food was freezing cold and very dry and poor quality .

the chicken was dry and very over done , the food was stone cold when it arrived

Ordered £55 worth of food but didn’t get everything delivered. When trying to call to sort the problem nobody would answer. Finally got through and was told that the missing food couldn’t be redelivered. Shocking service. Shouldn’t be hard to put everything in the order.

Food is absolutely shocking and cold. How can you mess up 2 box meals. Chips arent even cooked properly!

Visited today great food friendly staff

Didn’t receive my full order. Added 2 wings and 2 mini fillets they sent me 1 mini fillet and 1 POPCORN CHICKEN yes that’s right. Absolutely shocking.

They failed to Deliver. very disappointed.

2 kids meals missing how do you do that clearly can’t count or read

the restaurant took over an hour to prepare food when it came the food was cold and there was missing pieces of chicken ans missing fries

It took 2 hours to be delivered and we were missing 3 items.

Food was freezing on arrival and stale.

the food was cold when it arrived

No drink and very few chips that were freezing cold.

Cold food despite being on time. Pieces of chicken were awful to taste , possibly refried or bad chicken meat

Open until just before 11pm... you order just after 10pm, then they call you 45 minutes later to say they do not have the stock. When just moments before people were ordering in store and collecting. And they call us to make us cancel the order because they don't want it to be seen them cancelling their end. Shocking 🤣

piping hot and delivered within 15min . nothing missing. accy KFC has upped its game recently

Lovely polite staff and even gave me extra sauce for free thankyou

the food was absolutely horrible. was all cold like in between just warm and cold all the food was squished and it's all gone in the bin I'm not happy with what I got and would 100 percent like my money back. that is shocking

Paid for 8 piece bucket but when got home and opened bag there were only 6 pieces. Worth checking your purchase before leaving the restaurant.

The bag came broke the food was everywhere

Food was late and food was cold again

Took over an hour for delivery and all the food was cold, plus a drink missing!

No cookies in bag , so would like a refund on those

Sadly the food was a let down the fried chicken was extremely greasy on appearance and tasted as like the oil it was cooked in was old

Good food and courier was excellent.

Didn't receive fries with the boneless banquet meal

food was cold and burger was chewy and hard

I request to the HR to replace all staff because this staff is totally stupid behaviour. Staff member told me to give the 5 star feedback how crazy staff. But this KFC need a NEW STAFF.

Chips always cold every time I've been. Also always something missing.

Missing dips things in the wrong place order mixed up will not order again

Cold. Soggy Chips. Items missing

Got a complete incorrect order, the delivery man walked away with my order and returned it. And now I’m awaiting a refund

The food was colder than my nan, and she passed in 2018...

I wouldn't normally leave a review but wanted to give the workers the credit they deserve! On a late night after work I dropped by the drive thru in quite a low mood but the service from the most pleasant crew members instantly put a smile on my face. They were incredibly smiley, quick, attentive and apologised for my wait (I did not have to wait more than thirty seconds). Incredibly professional and well-trained in the service industry! It is clear that you have some excellent young workers here that need to be praised. The younger generation need more credit for their hard work and manners and these guys were fantastic - Declan and George (I believe your names were?) - you really brightened my mood :) Thank you!

Stale and cold……..they should have their franchise revoked

Sent the wrong items on a £50 order. I ordered beans, corn on the cob and dips. Sent nothing but gravy. I’m allergic. They don’t call to ask for replacement just sent it to me. Ridiculous. First and last time ordering from here

Speedy delivery and hot on arrival

The driver was so happy and pleasant, what a really nice guy he is. The best delivery driver around by far!

First and last order, the chicken was so dark and rank, it had clearly been cooked in really old oil!

Food was cold and multipule parts of the order was missing

whoever packed and sealed the KFC bag forgot to double check the order . so thanks to KFC all a family of five had for tea was chicken . come on KFC Accrington - what point is a food hygiene rating of 5 stars if your store staff cannot orrectly package orders . very very disappointing indeed .

Chicken was drier than Gandhi's slipper not be doing that again in a hurry

I specifically asked for ketchup and food was not delivered with any sauces!! My sweet chilli bites were not cooked properly!

Food thrown together, not sent dips or correct burger for trilogy box meal. Chips soggy. Very disappointing

Didn't get order. Just eat sent to wrong address and won't help when asked them via chat driver refused to bring to correct address. (2 of same street in my town, although postcode correct just eat system sent to other) No food and lost £30