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3.4

Based on 3.065 opinions finded in 3 websites

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Nº 213 in 256 in Hyndburn

CUSTOMERS TALK ABOUT DISHES WITH..filletchickenpopcorn

comment_iconOpinions

The music today was top tier!! Classic clubland 😂🙏

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jacob whitcombe . 2024-10-25

MORE AT Google

On arriving the carpark was full of litter from over full bin. Inside the floor inside was strewn with serviettes and food waste, 3 tables were occupied and only one of the empty tables was clean, no sign of anyone cleaning round except new customers clearing and cleaning tables. what a disgrace . The staff working in the kitchens working full out with constant uber and just eats deliveries and queueing customers, the food was good yet the overall ambience of the place spoiled for want of extra staff, a cleaner . 7pm on a Friday, not like they can't afford one .

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Kathleen Duperouzel . 2024-10-25

MORE AT Google

Food missing, gravy pots just thrown in the bag which then leaked in the car. Not the first time food is missing by the way. Definitely won't be using this place again.

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Darren Ayres . 2024-10-24

MORE AT Google

Charlotte, you're a star. Very apologetic with the wings not being ready straight away, friendly, and advised me to park up and the food would be delivered to me. Thank you.

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Andy Cookson . 2024-10-20

MORE AT Google

Can’t pack orders correctly, has happened on numerous occasions

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Adil Hussain . 2024-10-19

MORE AT Google

Food decent if you get it on a good day, sometimes they mix up orders

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Lillie xox . 2024-10-18

MORE AT Google

What an absolute disgrace this place is no management what so ever, I am a delivery driver and have come to this branch a few times only to be welcomed by misserable looking staff who completely ignore you as though you do not even exist, even whilst stood directly in front of them. I have even witnessed them mess up so many orders of customers in store and out for delivery, it would be completely understandable if the food was not ready and they required a little more time which any driver would understand, but the sadest part is the food is already prepared and waiting for collection not only one order many at a time, and yet still they REFUSE to acknowledge you as though they get some pleasure in making you wait for upto 15 MINS When the food is clearly sat there getting COLD, I suggest who ever is the owner to please Fix this major problem thanks.

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Hj H . 2024-10-13

MORE AT Google

Don’t go there disgusting customer service don’t know how to talk very very bad customer service day if you want to waste your money and if you want somebody insult you in front of other people then you can visit KFC Accrington this is very rubbish staff here it should be changed

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Raja Haider . 2024-10-12

MORE AT Google

Food is always nice and hot here. Find they have a lot of foot traffic so always fresh food. Staff are helpful as well.

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Katie . 2024-10-11

MORE AT Google

He was sat out side my house for a good 5 mins on his phone

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Charlotte . 2024-10-09

MORE AT Just Eat

We was missing a drink from the meal deal?

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Sophie . 2024-10-06

MORE AT Just Eat

The Manager is scruffy, ill mannered and very inexperienced. Needs a wash

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Nebo Neal . 2024-10-03

MORE AT Google

Missed signature fries off my order although i have paid for them

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Lisa . 2024-10-02

MORE AT Just Eat

Callum was rude. Blue light card wasn't working. Went to input it again and he said it wouldn't work so I asked to cancel order and would put through again but he said it takes ages to go through. His tone was very rude. I added it and it went on straight away. No offer of discount. Got order back to work the gravy ordered were beans. Not happy woth experience

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Susan Brearley . 2024-10-02

MORE AT Google

I ordered by Just eat, and was waiting for my order an hour and finally did not turn up at all , KFC Hyndburn did not answer the phone

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Sebastian Szmidt . 2024-09-30

MORE AT Google

meal was OK but once again the drink which was included with the meal was missing.

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Andrew . 2024-09-29

MORE AT Just Eat

Didnt recieve food contacted both driver and restaurtant no way to redirect or cancel

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Sabri . 2024-09-28

MORE AT Just Eat

Chips where cold and so was the gravey

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Nathan . 2024-09-27

MORE AT Just Eat

the last time I ordered, they didn't send the gravy. instead I got mashed potato. so this time I specifically wrote that if the gravy wasn't available, please cancel the whole order. instead I have received the food without the gravy. I won't order a KFC meal if there's no gravy as thats my preference. I will not be ordering from here again. if the gravy is unavailable, it should be highlighted as so. very unhappy with the meal but the delivery service was excellent

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Rob . 2024-09-26

MORE AT Just Eat

When I was served today I was shocked by how quickly I received my food from when I ordered it. Under a minute! The place was clean and all surfaces wiped down. The chips, chicken and gravy where all piping hot and the staff where polite and lovely!

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Elliot Morley . 2024-09-26

MORE AT Google

Tower burger instead of boneless banquet

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David . 2024-09-22

MORE AT Just Eat

Wrong burger no extra colslow either

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Adrian . 2024-09-22

MORE AT Just Eat

I literally don’t know how every time you order from here you manage you miss items. Not just one item but several in one order. Literally every time!!! Sort it out.

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stacey . 2024-09-21

MORE AT Just Eat

Ordered a variety bucket but they missed off the 8 hot wings (1/3 of the bucket).

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George . 2024-09-19

MORE AT Just Eat

Most of the food is missing charged so much and didn’t deliver half of the food

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Hazira . 2024-09-18

MORE AT Just Eat

Wrong wrap was sent - or at least the wrong sauce. I asked for Mayo and got Chili? Luckily I could peel the wrap away from the sauce to be able to eat it. Never happened to me before l

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Charlotte . 2024-09-18

MORE AT Just Eat

This must be the worst KFC in England missing parts of the order chips was like they had been stood all day and only got 10.

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Dave Morris . 2024-09-17

MORE AT Google

food was delivered with lots of missing items and wasn't very hot.

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Shelly-ann . 2024-09-16

MORE AT Just Eat

I stopped to get some food with the family, place is filthy!!! Staff are ignorant and don’t help at all!! Usually shop at KFC on the off chance but not anymore total grunge of a place, food poor quality and cold don’t bother just eat at home or else where.

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Steve Phillips . 2024-09-14

MORE AT Google

Wrong meals delivered ordered boneless and missing items

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Denise . 2024-09-14

MORE AT Just Eat

Food was wrong , gravy was dreadful watery and tasteless

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Lorraibe . 2024-09-13

MORE AT Just Eat

my order was completely wrong, the phone number on my receipt wasn't mine, the only thing they got right was the address, this is the third time I've had the wrong order, not going to happen again

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Gary . 2024-09-13

MORE AT Just Eat

No mini fillet burger with order

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Rory . 2024-09-11

MORE AT Just Eat

Chicken was burnt it was like it was re warmed chips were the same

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Lisa . 2024-09-08

MORE AT Just Eat

Cold food arrived and had stomach ache all night off this food

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Gary . 2024-09-07

MORE AT Just Eat

food was stone cold, chicken was chewy, sent wrong dips

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Tyler . 2024-09-07

MORE AT Just Eat

Awful. Food is stone cold. Horrendous. Really bad service really bad quality. Wont ever be going again. Not whats required from a paying customer its pathetic

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Lee . 2024-09-05

MORE AT Just Eat

Attended the drive through was given cold food went back through drive through was told to park up the man came out looked not as tidy as someone serving food should and spoke to me like dirt on his shoe no need just serve hot food and be polite or if you don't like your Job get another won't be returning to you

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Aysha Fatty . 2024-09-03

MORE AT Google

Delivery service was great, food was overcooked and dry, chicken tasted like it was left for 3 days under a heat lamp. Did not eat it.

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Fenton . 2024-09-02

MORE AT Just Eat

As per usual yet again my order was wrong! Ordered 2 fillet tower box meals in the drive thru which isn’t cheap!! Got told there was no beans left so chose gravy and coleslaw!! Low and behold when I get home one box had a zinger tower and 2 hot wings and a gravy which was like water and tasteless. The other box have a fillet tower and gravy no coleslaw!! An absolute disgrace. I will NEVER go back to this KFC and absolute shambles.

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Adele Sutton . 2024-09-01

MORE AT Google

Split gravy all over in the chicken tub food was ruined after paying £30 disappointed

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Darren . 2024-09-01

MORE AT Just Eat

Brain dead idiots who work there

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Wayne . 2024-09-01

MORE AT Just Eat

The food was horrible it had the zinger burger missing out the box meal amd no gravy either the chips was cold and the smallest piece off chicken i have ever seen and the the cheek of them to only offer me £1.60 refund on box meal that cost £12

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Lee . 2024-08-30

MORE AT Just Eat

I did not get all the food I was missing a chicken tender

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Brodie . 2024-08-20

MORE AT Just Eat

When we arrived they said they didn't have more than 6 pieces of chicken available. So cobbled together a mixture of items to put together enough food that actually cost more than the party bucket I wanted. Then after waiting they gave the order to someone else! So we had to wait again and make do with whatever they had left, which even then they have us the wrong things. Ended up waiting for absolutely ages to pay more than we should for food that was not what we wanted. How bad can you actually get?

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Nick Leteney . 2024-08-20

MORE AT Google

The chips wer burnt and cold and chicken cold

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Vanessa . 2024-08-17

MORE AT Just Eat

Items missing from order. This is not the first time.

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Graham . 2024-08-17

MORE AT Just Eat

Would not take my order at the counter even though I told him I didn’t like using screens. My grandchildren would not use them as they said they are dirty. The food was horrendous. The skin on the chicken was fatty and not crisp pkus chicken full of grease. When 3 of the chicken burgers/zingers arrived 2 were eating wrong ones as they hadn’t punched to boxes to state what they were. KFC you are a total disgrace. It wasn’t chicken more like fatty old hen

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tom leeming . 2024-08-16

MORE AT Google

Not enough food I ordered 2 Fillet Burgers & 2 Small Popcorn with Original Recipe Chicken: 1 pc Popcorn taste's awful Half a breast on each burger And the extra original piece were a very small drummer Still starving 🥺

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Kathleen . 2024-08-15

MORE AT Just Eat

Was out with the wife and kids and fancied a snack so ordered a regular popcorn chicken , 4 hot wings , bbq bites and a fruits fruitshoot, used drive through , quick check on the popcorn chicken at the window and it was barely half full , the young lady dealt with it great and put more in to add up to a full portion , but what gets me is what's going on with the wings I ordered 4 and they all came this way are they dwarf chickens or are you serving ones a couple of weeks from hatching ? Also the bbq bites where stone cold , sadly not the first disappointing experience here but have returned again hoping the last was a bad day or an isolated instance , apparently not

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Nathaniel Sledden . 2024-08-13

MORE AT Google

The gravy is like water. Absolutely fuming. My chip should stand up in it. Gravy is what make a KFC but this is utter naff

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suzanne . 2024-08-10

MORE AT Just Eat

delivery driver just dumped the order on the doorstep didnt knock or ring.. nearly 30 pound for a cold meal...disgusting

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DamIan . 2024-08-10

MORE AT Just Eat

Freezing cold and gravy had spilt over everything , not edible

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Donna . 2024-08-09

MORE AT Just Eat

both sets of chips where burnt and got about 10 chips in each packet. the burger had no sauce on it the only thing good about this order was the gravy. KFC isn't as good as I use to be.

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Tamsyn . 2024-08-07

MORE AT Just Eat

two hot wings and fries missing

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Hilde . 2024-08-03

MORE AT Just Eat

Everything good but i never get the extra items i order.

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Zakir . 2024-08-02

MORE AT Just Eat

Am really tired if this I complain every time about this…..I will just stop using it

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Blessing . 2024-08-02

MORE AT Just Eat

driver arrived but was more interested in his phone call nocked on door I answered just to see him drive off . returned 5 minutes later still on same phone call .left food drove off arrogant and useless

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Martin . 2024-07-30

MORE AT Just Eat

I didn’t have all of the things I ordered there was no can of tango and no bbq sauce which I definitely paid for I’m not happy

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Dylan . 2024-07-30

MORE AT Just Eat

Worst kfc I’ve ever ordered. Ordered a few weeks ago and was left disappointed, wish I learned my lesson the first time but ordered again and half my order is missing. Ridiculous

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Megan-Louise . 2024-07-25

MORE AT Just Eat

Missing items, no option for immediate refund as part of sharing meal

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Heather . 2024-07-21

MORE AT Just Eat

Poor quality and small portions for the expensive price

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Joel Garrigan . 2024-07-21

MORE AT Google

KFC Accrington always missing item on my order always

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Kasia . 2024-07-19

MORE AT Just Eat

I want a refund I have been in bed for 2 days

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Leon . 2024-07-16

MORE AT Just Eat

Food was cold and chips were soggy

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Uzma . 2024-07-16

MORE AT Just Eat

The staff was very friendly. Tables needed cleaning didn't make you want to eat inside. Only 1 family sat eating. We ordered a 10 piece bucket, very small pieces of chicken disappointed really but we had decided to take away so couldn't say anything. Future, maybe a chicken shop in town could be better value.

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Anthony and Maria Travels . 2024-07-16

MORE AT Google

I had no drink that I paid for

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Nathan . 2024-07-15

MORE AT Just Eat

Food was fresh and hot, always stuff missing from orders though every time.

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Craig . 2024-07-14

MORE AT Just Eat

Left out full meal of Large Popcorn Chicken 12 pound down the drain

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Ivan . 2024-07-11

MORE AT Just Eat

Arrived promptly. Everything was lovely bar cold & over peppered chips, but everything else was hot & great. Thank you!

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Georgina . 2024-07-10

MORE AT Just Eat

Gravy perfect as always one of the pieces of chicken totally full of fat, had to throw! Chips tasty, but needed heating and cooking a bit more in oven! Won’t be ordering again!

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Beth . 2024-07-09

MORE AT Just Eat

Good food just cold by time it came wad in time limit tho so not too fussed

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Denley . 2024-07-07

MORE AT Just Eat

Always good for a quick bite And Take away.

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Harry Hill . 2024-07-06

MORE AT Google

Missing my fries and my popcorn chicken food absolutely freezing cold

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Loobie . 2024-07-06

MORE AT Just Eat

didn't get my fries. I was looking forward to them😔

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Jenson . 2024-07-06

MORE AT Just Eat

I ordered food for my children on Saturday 29/06/24. My order was incomplete, 3 items were missing. I called Accrington KFC and I heard in the phone that I should come and pick up the missing food, just a joke. I paid for Uber and because someone irresponsible works there I have to pay the costs? . Ok, I went with my partner to pick up the missing items and suddenly a pseudo-manager came and started shouting at us that they wouldn't give us anything!!!! No sorry or any explanation. After a long shouting conversation, we got what was missing. Such people really should never work in contact with other people, this is a matter for the police. This man should work collecting garbage, not in a restaurant serving food. I WILL NEVER GO THERE AGAIN, THIS PLACE IS DISGUSTING. THE INSPECTION SHOULD COME THERE.

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Mariusz Woźniak . 2024-07-01

MORE AT Google

the order came on time but there was two drinks missing from the order which we didn't get

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Lindsey . 2024-06-29

MORE AT Just Eat

delivery driver delivered the wrong order and refused to correct or take back and told me I had to fix it even tho it was not my mistake.

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Caz . 2024-06-27

MORE AT Just Eat

chips were cold,chicken was hard

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Michelle . 2024-06-27

MORE AT Just Eat

Food just left on floor on street

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Joshua . 2024-06-25

MORE AT Just Eat

colonels recipe chicken very dry and the fiery wings were tasteless more coating than chicken. Not very good in my opinion.

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kathryn . 2024-06-21

MORE AT Just Eat

told them to write up the blues on the bag which they failed to do, didnt give me any sauces and found the box half open upon delivery.

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Theo . 2024-06-20

MORE AT Just Eat

I left a note requesting not to have the sauce on my wrap as it doesn’t give an option without sauce. Also requested not to have chicken breast meat and was give ONLY breast. WILL NOT BE ORDERING AGAIN! What is the point of having a note section ???

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Nasim . 2024-06-18

MORE AT Just Eat

The staff at KFC are absolutely shocking even when you put it in capital letters to not forget dips they still do! They must owe me about 20 pounds in lack of dips because it is literally every time we order they do the same thing! Never known anything like it!

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Gary . 2024-06-17

MORE AT Just Eat

Barely any fries, and there was no salad on the zinger, it's a bit poor given how expensive KFC can be.

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Gabriella . 2024-06-16

MORE AT Just Eat

Poor in that, there was a 30min wait for original chicken. Shouldn't run out of the main dish.

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Howard Sharples . 2024-06-15

MORE AT Google

Considering how early it was the food wasn’t that fresh and also they need to learn how to read orders received the wrong meal.

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Nathan . 2024-06-15

MORE AT Just Eat

Missing 4 items out of my order, not really acceptable. Submitted a refund request, awaiting response

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Ryan . 2024-06-14

MORE AT Just Eat

the courier was very rude tried charging me an extra £5 disgusting

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michele . 2024-06-13

MORE AT Just Eat

waste of money paying for a handful of chips and a burger that Is nothing like advertised and messed up order again

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Donna . 2024-06-11

MORE AT Just Eat

Was dry and tasted like it's been warmed up few times and was very dry

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John Williams . 2024-06-11

MORE AT Google

they forgot my drink and the food was called

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Andrew . 2024-06-09

MORE AT Just Eat

The amount of times this KFC has got my order wrong is why I don't come here anymore. Also got gravy burns because staff struggle to put the lid on properly 🤣

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Michael Hickey . 2024-06-08

MORE AT Google

half of the food was cold & items missing

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usman . 2024-06-04

MORE AT Just Eat

Order wrong yet again. Small fries when I've paid for large. Only 2 chicken wings when I asked for 3. Worst KFC I've Been too.

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Mick Greenwood . 2024-06-03

MORE AT Google

Items missing, very disappointing for the price

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Jess . 2024-06-02

MORE AT Just Eat

it was so good thankyou so much, nice warm food and fills you up

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Isobel . 2024-05-29

MORE AT Just Eat

Did not receive chips or dip so not impressed.

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Vicky . 2024-05-29

MORE AT Just Eat

absolutely abysmal! missing extra portion of fries and gave me mashed potatoes instead in a box meal just because it was close to closing time, on top of that looks like they picked up the fillet off the floor as it was mangled and full of dirt

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kieran . 2024-05-26

MORE AT Just Eat

Not had Kentucky for a long time, chicken not as tasty as used to be and didn't like chip's at all so sorry but won't be having it again for a long time.

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Susan Lightbown . 2024-05-24

MORE AT Google

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