KFC Accrington - Hyndburn Road in Hyndburn

never get the stuff you ordered.poor service

Food missing cold ordered meals and all put in wrong boxes simple mistakes not the first time this is everytime we have ordered from this specific resturant hoped this time would be better but no wont be ordering again

Missed a piece of chicken from my order / it’s a joke x

Really friendly service from the team at Accrington :) food hot and fresh

Only half of the order delivered!?

food was marked as delivered but never actually received it

Took 55 minutes to arrive, most of stuff was cold, both gravy’s spilt and only half left, popcorn chicken was only half full

kfc also forgot some of our order 😞

Got two bags of chips which I threw away. Chicken was ok.

awesome food as allways! delivered on time! delivery driver very polite . 😄

Everything arrived cold. Burnt soggy fries, cold burger, cold 1 piece chicken, cold popcorn chicken, cold kids meal.

Food always lovely but there always seems to be a shortage of supercharger dips?? Staff are very reluctant to part with said dips, as every time I order kfc either online or in store, you never get them. I ordered extra dip too & never received any. Very disappointing as I love them.

food arrived much later than said, was stone cold and can of pop missing! no facilities to warm it up therefore had to be binned

I ordered half my items were missing, 2 times fillets, 1 chips, I won’t be ordering again it’s nearly every time something is wrong

We ordered a 4 piece boneless meal and only 2 pieces of chicken were in the bags, this is the second time we have had a problem with Accrington KFC it not very good service we have received the last time we didn’t receive the order at all

Lovely delivery driver polite and respectful

Worst kfc any where in the world the manager is a p Rick

missing items! no answer from the restaurant!

food wasn't hot very disappointed. not delivery guys fault

This isnthe 2nd time i have had a poor quality meal from here, the chicken pieces were in the same box as the fillets and wings and all were mushy. They would taste better crispy as advertised. Also the chicken fillets were tough in the middle.

Food was in time and fresh and hot

Just received my order and not happy with it. The food was freezing cold and very dry and poor quality .

Surprised it was actually good for once, Everything was cooked perfect food arrived hot and on time, and they didn’t forget anything

the chicken was dry and very over done , the food was stone cold when it arrived

Ordered £55 worth of food but didn’t get everything delivered. When trying to call to sort the problem nobody would answer. Finally got through and was told that the missing food couldn’t be redelivered. Shocking service. Shouldn’t be hard to put everything in the order.

They failed to Deliver. very disappointed.

Food is absolutely shocking and cold. How can you mess up 2 box meals. Chips arent even cooked properly!

2 kids meals missing how do you do that clearly can’t count or read

Visited today great food friendly staff

Didn’t receive my full order. Added 2 wings and 2 mini fillets they sent me 1 mini fillet and 1 POPCORN CHICKEN yes that’s right. Absolutely shocking.

It took 2 hours to be delivered and we were missing 3 items.

the restaurant took over an hour to prepare food when it came the food was cold and there was missing pieces of chicken ans missing fries

Food was freezing on arrival and stale.

the food was cold when it arrived

No drink and very few chips that were freezing cold.

Cold food despite being on time. Pieces of chicken were awful to taste , possibly refried or bad chicken meat

Open until just before 11pm... you order just after 10pm, then they call you 45 minutes later to say they do not have the stock. When just moments before people were ordering in store and collecting. And they call us to make us cancel the order because they don't want it to be seen them cancelling their end. Shocking 🤣

Lovely polite staff and even gave me extra sauce for free thankyou

piping hot and delivered within 15min . nothing missing. accy KFC has upped its game recently

the food was absolutely horrible. was all cold like in between just warm and cold all the food was squished and it's all gone in the bin I'm not happy with what I got and would 100 percent like my money back. that is shocking

Paid for 8 piece bucket but when got home and opened bag there were only 6 pieces. Worth checking your purchase before leaving the restaurant.

Food was late and food was cold again

The bag came broke the food was everywhere

Took over an hour for delivery and all the food was cold, plus a drink missing!

No cookies in bag , so would like a refund on those

Sadly the food was a let down the fried chicken was extremely greasy on appearance and tasted as like the oil it was cooked in was old

Good food and courier was excellent.

food was cold and burger was chewy and hard

Didn't receive fries with the boneless banquet meal

I request to the HR to replace all staff because this staff is totally stupid behaviour. Staff member told me to give the 5 star feedback how crazy staff. But this KFC need a NEW STAFF.

Chips always cold every time I've been. Also always something missing.

Got a complete incorrect order, the delivery man walked away with my order and returned it. And now I’m awaiting a refund

Cold. Soggy Chips. Items missing

Missing dips things in the wrong place order mixed up will not order again

Stale and cold……..they should have their franchise revoked

The food was colder than my nan, and she passed in 2018...

I wouldn't normally leave a review but wanted to give the workers the credit they deserve! On a late night after work I dropped by the drive thru in quite a low mood but the service from the most pleasant crew members instantly put a smile on my face. They were incredibly smiley, quick, attentive and apologised for my wait (I did not have to wait more than thirty seconds). Incredibly professional and well-trained in the service industry! It is clear that you have some excellent young workers here that need to be praised. The younger generation need more credit for their hard work and manners and these guys were fantastic - Declan and George (I believe your names were?) - you really brightened my mood :) Thank you!

Sent the wrong items on a £50 order. I ordered beans, corn on the cob and dips. Sent nothing but gravy. I’m allergic. They don’t call to ask for replacement just sent it to me. Ridiculous. First and last time ordering from here

Speedy delivery and hot on arrival

First and last order, the chicken was so dark and rank, it had clearly been cooked in really old oil!

The driver was so happy and pleasant, what a really nice guy he is. The best delivery driver around by far!

Food was cold and multipule parts of the order was missing

Chicken was drier than Gandhi's slipper not be doing that again in a hurry

whoever packed and sealed the KFC bag forgot to double check the order . so thanks to KFC all a family of five had for tea was chicken . come on KFC Accrington - what point is a food hygiene rating of 5 stars if your store staff cannot orrectly package orders . very very disappointing indeed .

I specifically asked for ketchup and food was not delivered with any sauces!! My sweet chilli bites were not cooked properly!

Food thrown together, not sent dips or correct burger for trilogy box meal. Chips soggy. Very disappointing

Whilst the food and service were good and me and the wife enjoyed our meal I did notice that the restaurant itself could do with a thorough clean. There were cobwebs on the lights and high on the walls, the floor needed a good sweep under the tables and both bins were full to almost overflowing. The restaurant itself wasn’t particularly busy with only 5 tables in but they seemed to have quite a few online orders. The first spork we picked up was not good and would have splintered in my mouth if not checked first but I suppose that’s the risk with wooden cutlery.

Didn't get order. Just eat sent to wrong address and won't help when asked them via chat driver refused to bring to correct address. (2 of same street in my town, although postcode correct just eat system sent to other) No food and lost £30

order came on time and it was nice and hot

Food never cane delivery driver went to the wrong address rang me and he never dropped my good off

Food arrived cold and delivered 45 mins after the initial predicted time.

I was supposed to get a full refund from this and I haven’t received it yet . We use this site every week so either refund me or lose our custom

when it came it was cold and the order was missing a can of Pepsi MAX Can this is not the first time this has happened, but it is certainly my last time.

I have seen previous reviews where you say you will feedback to the team. Well either you didnt feedback or no notice was taken. This has to be the worst KFC !! They always run out of things and close earlier than they should. Disgusting place.

order mash as a side, received gravy and corn instead. chicken burger - the chicken was flat and only filled half the sandwich, you couldn't call it a chicken burger. Very disappointed as we order regularly, will think twice before ordering from hyndburn KFC and go elsewhere-blackburn or clitheroe

by the silence from my husband and granddaughter apart from the odd hmmmm, I would say it's a huge success!!! 😁 thank you!

the chicken and the chips were very cold when it arrived

Said orders was delivered but we did not receive it so angry I am a OAP can afford for this to happen now I will be going hungry

how can you forget to send the fries and dip in the only meal ordered, that's pretty much half the meal.

Missing items and items we did order changed without notification totally unacceptable

all food arrived cold again really not happy

8 pieces 8 wings and 8 strips all in 1 small bucket an it was like Mike Tyson gave it a few digs for good measure. Every piece looked like it had already been half eaten. I’ll probably be back again though cause im rough quite often these days. Up your game next time guys.

Did not get what I ordered. Received a tower burger instead of a fillet strip, also the main meal was missing fillet burger and chips. Shocking as well considering it took an hour to arrive.

what an absolute disappointment with KFC and their customer service team!!!!! Ordered a delivery which was over half an hour late then when it arrived it was the wrong order, we contacted customer service with the evidence it was the wrong order. We put in for a refund and in the meantime one of our party had to leave without food, went to KFC to take the food back to show what had been delivered. no refund for the £62 as didn't show the food, abysmal who can afford this!!!!

Wrong items where delivered and wrong drink, wraps squashed

I was missing a supercharger tower burger also I ordered the 20 piece chicken wings but only got 9 wings and not 20

Order was brilliant asked it to be a certain way from KFC and they did everything I asked for, delivered fast and with care

Food missing, freezing cold and stale

Went he Saturday to get a triple gravy bucket. On arrival told they couldn't sell me one as they'd run out of gravy. 7pm and they'd run ot of gravy. So I ordered my usual 6 piece wicked variety bucket [6 pieces of chicken, 4 strips 8 hot wings] and a large popcorn. I had to wait in the hatched area for the order which was brought over and I was asked if mine was the wicked variety bucket, yes and took it. On arriving home the first thing was there was no popcorn, then I noticed there were 2 small packet in the bag. In the first bag were 4 strips, strange as they are normally in the bucket. In the 2nh packet there were 4 strips. Now worried I looked in the bucket and found 8 hot wings and 8 strips no chicken. When I checked my bank account I'd only been charged for a 6 piece wicked bucket, he had put the popcorn on the order.How do you get it so wrong. Needless to say won't be going to Accrington KFC again will try Blackburn.

Its says delivered amd nothing has turned up its a joke

the driver was so nice and polite -thankyou

Food was on time good driver but the chicken was cold and slimy

I was alittle upset with my order i got the wrong drink and the the food was freezing cold

Was late and everything stone cold. I’d would avoid this place at all costs

It was cold when it arrived I’m able for a refund as I weren’t happy with the food

The Vegan Burger that I ordered had mayonnaise and lettuce on. I specifically sai that u didn't want this on because I could not eat it. Even on the recipe it had been printed. A waste of money.

Very disappointed missing items from my childrens buckets.

Food was great and delivery driver was very professional and courteous. 👍

amazing food as always, warm on arrival , great friendly delivery drivers :)

2 hours for delivery and food was freezing