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3.6

Based on 3.453 opinions finded in 4 websites

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Nº 469 in 691 in Havering

CUSTOMERS TALK ABOUT DISHES WITH..chickencooked

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I have visited the store the environment is hygiene and the staff was friendly and helpful . Customer service is quick and got my order with in 5 min which was served hot and fresh .

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yellaswamy Mudiraj . 2024-10-26

MORE AT Google

Excellent food Have a great conversation with manager Kiran reddy. Nice service by Ashwini team member

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Reddy Narendra Prasad . 2024-10-25

MORE AT Google

Had a great Customer service staff was very helpful and friendly . The environment is neat and hygiene . Food was served hot . I enjoyed it . Thanks kfc .

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Sampath Reddy . 2024-10-24

MORE AT Google

I like kfc which is fast service helping take order at kiosk lobby in clean store was halal Atmosphere was good chicken was crispy fingers liking kfc 👍👍

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surakanti kiran kumar reddy . 2024-10-24

MORE AT Google

I recently visit kfc it was very good experience. Staff are friendly and they are talking with customers very politely.

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Aman Sandhu . 2024-10-24

MORE AT Google

Staff were very friendly and the place was very hygienic.

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Srija Reddy . 2024-10-24

MORE AT Google

Lobby was clean and tidy, friendly atmosphere, staff helping with order zinger was good crispy ❤️

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ashwinireddy amanaganti . 2024-10-24

MORE AT Google

I like the behaviour of staff they are soo adorable

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Shaik Ayaaz . 2024-10-23

MORE AT Google

Good food and friendly atmosphere

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Avilash Gourishetti . 2024-10-23

MORE AT Google

I recently visited here and had a good experience overall. The chicken was crispy and flavorful, and the fries were hot and perfectly seasoned. The staff were friendly and efficient, handling my order quickly even during busy hours. The service was great. Overall, both the food and service were satisfying!

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Niharika Reddy . 2024-10-23

MORE AT Google

Very good service by amandeep kaur❤️❤️

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Har Khaira . 2024-10-23

MORE AT Google

Staff were good , quick service and friendly atmosphere team members made outstanding

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Allu Bharathreddy . 2024-10-23

MORE AT Google

There was a quick service and staff was very friendly and helping . The staff name vishnu his customer service is quick and he is very helpful to the people who need help to order it from Kisok .I appreciate his service and being patient towards customers. I enjoyed my food which is served fresh and hot .

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meghana reddy . 2024-10-23

MORE AT Google

Amazing ,delicious ,fantastic ,fabulous restaurant

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Layeeq Fatima . 2024-10-23

MORE AT Google

It's quite good can be improved the chicken is cold sometimes but not all the time the food is good service is ok to they have improved now food is better and fresh and hot not cold and dry no more

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Adeel malik . 2024-10-15

MORE AT Google

Absolutely useless. These lot always get the orders wrong! Always end up with missing items. Absolutely f*ckin’ useless. How hard can it be to get JUST ONE order correct! It’s not rocket science! Staff need training. Management need to address these training needs with urgency! It’s a joke!

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Arvinder . 2024-10-11

MORE AT Just Eat

Gave a piece of chicken missing skin and another that was a small as a wing

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Dipesh Meisuria . 2024-10-08

MORE AT Google

food was cold, chicken was soggy really not worth getting 😕

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tom . 2024-10-04

MORE AT Just Eat

food was bearly warm and I got a different drink to what I ordered

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Tim . 2024-10-04

MORE AT Just Eat

the delivery driver delivered the wrong order and now i have to wait for him to bring the right order.

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Alesia . 2024-10-03

MORE AT Just Eat

Good ole KFC doesn’t let you down. You get what you order which is bliss. Enjoyed my meal, as I couldn’t be bothered to cook today.

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Hazel . 2024-10-03

MORE AT Just Eat

They never came with my order I left my house to try and find it and I’m very sure I saw the driver go off with my order I’m very disappointed

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Emmanuel . 2024-09-30

MORE AT Just Eat

Food was burnt dry and disgusting never again

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Julie Otero . 2024-09-21

MORE AT Google

"I recently had a fantastic meal at KFC romford! The chicken was crispy on the outside and incredibly juicy on the inside. The sides were perfectly cooked and complemented the main dish perfectly. The service was friendly and efficient. I'll definitely be returning soon!"

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ANAND S G . 2024-09-19

MORE AT Google

"I recently had a great experience at KFC. The food was delicious, with crispy chicken and flavorful sides. The service was friendly and efficient, making my dining experience enjoyable. I'd definitely recommend it!"

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Anand . 2024-09-19

MORE AT Google

Excellent service, friendly and clean environment, good staff, their fried chicken is must try

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Gowthami Manchala . 2024-09-16

MORE AT Google

once again gave the benefit of the doubt cold

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Malcolm . 2024-09-15

MORE AT Just Eat

Dear Just Eat, I am writing in regard to a complaint I raised immediately after receiving my recent order from KFC through your app. While I appreciate the £2.99 credit you’ve provided, this does not fully address my concerns. As I mentioned at the time, the quality of the food was extremely poor—the chicken portions were unusually small, and the food arrived cold. I don’t feel that £2.99 is a reasonable compensation given the issues I experienced with the order. I would appreciate it if you could reconsider this matter and provide a more suitable resolution. Thank you for your attention to this issue. I look forward to hearing from you soon.

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Sadik . 2024-09-13

MORE AT Just Eat

The service here is sooooo bad. The staff just don’t seem to have any idea what they’re doing. There are always loads of fries bagged up and wilting away under the heat lamp. The chicken was dry and tasteless. What happened to this company? They didn’t season the “new” fries and they were just disgusting. Update:12/9/24 still appalling service. And despite what the owner says this poor standard is very much “usual”.

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Lee Barden . 2024-09-12

MORE AT Google

Everything nice, just parking you have to pay

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SPL70 NEWS . 2024-09-09

MORE AT Google

The colesaw was sour not as all the time.The chicken was old not fresh and burnt . The chips were not cooked well.

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ismet . 2024-09-05

MORE AT Just Eat

Burger was essentially a build your own, the state of it in the box, didn’t taste great either and was cold. Chips were cold and undercooked. Best part was the can of tango so that tells you a lot

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Martyn . 2024-09-05

MORE AT Just Eat

Food was cold and items missing

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Koyes . 2024-09-05

MORE AT Just Eat

I am very unhappy as I have waited checked the delivery status it says my food was delivered but my food never arrived

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Lenny . 2024-09-05

MORE AT Just Eat

Cold food that tasted like it was made a while ago and left to dry out. Missing fries.

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Victoria . 2024-09-04

MORE AT Just Eat

Food was absolutely cold! Makes it worse it was resting against cold drinks which didn’t help at all!!!

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Parbinder . 2024-09-04

MORE AT Just Eat

Just a bit disappointed that the food wasn’t as hot as it could have been as the courier was on a pedal bike rather than a moped. Pedal bikes are ok for delivering groceries not hot food.

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Georgina . 2024-09-03

MORE AT Just Eat

Quick service, delicious chicken, and clean restaurant. A reliable spot for a fast meal."

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AKHILA KRISHNAN . 2024-09-02

MORE AT Google

Very fast service within 1 min. And staff was very kind and smiley. Ambience was good and clean i visited with my family. personally i feel good taste than other kfc. Staff Hari served me with a good smile. Thank you Romford kfc..

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Anish Bavu . 2024-09-01

MORE AT Google

Very good service and food was top notch.A staff named divya helped for my order and she packed it in a proper way.A big thanks for her.

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Akula Bhagyasri . 2024-09-01

MORE AT Google

Romford staff is very good and very helpful. They very kind with us even though my cooldrink was falldown but the staff was very calm and polite they clean all staff and didn't say single word. Thank you Romford staff.

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Syed kashif Owais . 2024-09-01

MORE AT Google

best customer service i have ever experienced very helpful and nice environment to eat. and the food was very tasty.

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vikas panditi . 2024-09-01

MORE AT Google

Fast service and good taste I will visit again with family it's near to my home. Thank you for your food.

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kranthi kumar . 2024-09-01

MORE AT Google

The store is clean and neat The staff was really friendly and especially the way shift runner Divya reacted was Good🥰

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Rusum Sai Prasanna Kumar . 2024-09-01

MORE AT Google

Quick and efficient service. The indian boy Hari helped me to order in machine very helpful and the taste of food was very good.

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Kalakoti Subhash . 2024-09-01

MORE AT Google

I love this place neat and clean and of course the staff are really kind

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GULAM MUDASSIR MUJTABA . 2024-09-01

MORE AT Google

Chicken was double or triple frieds

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Penny . 2024-08-29

MORE AT Just Eat

Excellent food and good customer service . Very clean and pleasant atmosphere

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REDDY MOHAN CHANDU . 2024-08-28

MORE AT Google

My food turned up freezing cold due to the driver being so late,he was driving up and down my road then proceeded to tell me he called me which he didn’t!!I a so angry and would like a refund!!!

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Brandon . 2024-08-25

MORE AT Just Eat

Delivery time was so late food arrived stone cold. Did not follow or bothered to read requests. Total waste of money. Inedible!

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Kim . 2024-08-22

MORE AT Just Eat

Fast service only one worker at front she seemed overwhelmed. These people came in to complain they couldn't order their food at the front at a till. Like any other fast food chain. I don't like that I can't use my student discount on those terminals it can only be accepted by the staff. But I got my food quickly.

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George . 2024-08-22

MORE AT Google

Ordered meal deal with burger but never got the drink with it don’t know what happen but i have to eat my dinner without drink.

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Najam . 2024-08-20

MORE AT Just Eat

It's far too small for a KFC 🍗 shop in a very busy shopping precinct. It just lacks any sort of good experience as one is always on the edge with proximity and space. It is always a cluttered environment, and the tables are rarely kept clean. This KFC needs to swap with Burger King, which is far too big for itself.

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Emma nuels . 2024-08-17

MORE AT Google

Everytime I order from kfc they do not read the note on there which clearly states no lettuce or mayo. My children will not eat the food once mayo has touched it so yet again another order thrown in the bin

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Victoria . 2024-08-13

MORE AT Just Eat

Rude Indian girl working there with a moody attitude. Don’t have your kfc here trust me the fries was over cooked. And they forgot my extras which I had to mention

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MR T PRICE . 2024-08-13

MORE AT Google

Chicken was very dry i even asked for non dry chicken they leave the chicken under the lights for too long one of the worst franchise it's ,2nd rate kfc

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Andrew Docherty . 2024-08-10

MORE AT Google

Order was correct but chips were stone cold.

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Kim . 2024-08-08

MORE AT Just Eat

food was never delivered and cant get hold of just eat

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sam . 2024-08-07

MORE AT Just Eat

order the party bucket didn't receive all my fries disappointed only receive one box of fries that's bad not everyone got fries

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Iyashema . 2024-08-05

MORE AT Just Eat

Cold food, wrong order. Drink in with food

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Bradley . 2024-07-31

MORE AT Just Eat

Zahil has to be one of the worst cheapskate franchisee of KFC I've ever seen. They never have boxes for box meals, packaging for burgers or cupholders for takeaway drinks. Everything is just dumped in a large brown paper bag. The ordering machines don't allow you to specify the pieces of chicken you, if you want to specify your chicken pieces you'll have to order at the counter and then only to be told that you must pay with cash. Diabolical franchisee. Everyone, get on to KFC central and make a complaint. https://help.kfc.co.uk/hc/en-gb/requests/new#top

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Jamel Nadarajan . 2024-07-30

MORE AT Google

food was good but there was a Pepsi max drink that was missing....I was meant to have two Pepsi max drinks one with the meal and I ordered one sperately two yet I only got one...very terrible.

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Sriharan . 2024-07-30

MORE AT Just Eat

chips super small and super cold.. definitely miss that KFC.

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Mihael . 2024-07-26

MORE AT Just Eat

Brilliant service from KFC Romford, South Street. The food was delicious and and really good. And the delivery driver was friendly and really nice and excellent.

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Rukia . 2024-07-26

MORE AT Just Eat

I recently visited here and had an extremely disappointing experience. The burger I ordered was completely tasteless, lacking the expected flavors and freshness. To make matters worse, the fries were served cold, which was very off-putting. I had high expectations given KFC's reputation, but this visit was far from satisfactory. The quality of the food was subpar and did not justify the price I paid. I hope the management takes note and improves both the taste and temperature of their food. I won't be returning to this location anytime soon and would not recommend it to others based on this experience.

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M Nasir . 2024-07-23

MORE AT Google

Hello i am uber driver whenever i visit to south street kfc i didnt wait for the food All the staff are very good and supportive Every single person doing hardworking in the restaurant i really appericiate

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Japnam Aulakh . 2024-07-23

MORE AT Google

My food was cold and I was waiting for sooo long

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Doina . 2024-07-22

MORE AT Just Eat

Very bad packaging and very late for deliveries they just simply press prepared without getting ready we won’t get get orders after this , this so unprofessional behaviour of the staff

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gowtham sanaboyina . 2024-07-21

MORE AT Google

I am an Uber driver. Whenever you go to South Street KFC, the staff keeps the order ready. But they do not give it. They say that they will give the order to the customer first. Later they will give your order to the Uber driver. The food gets cold and then the customer complains that the service of South Street KFC is very slow.

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manoj kumar . 2024-07-16

MORE AT Google

KfC is what it is, but staff a little stiff and slow!

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Marie Deegan . 2024-07-15

MORE AT Google

If I could give 0 stars I would. Absolutely awful experience. The staff were soo rude. They forgot items and then instead of serving me, they served the Uber Eats driver. One member of staff ignored me. When I requested to be served the other staff member served me but in an impolite manner. When I got home I found a fillet missing that I had paid for and the chicken tasted dry and flavourless. I would say AVOID, AVOID, AVOID at ALL costs, and many other reviews claim similar experiences, which definitely tells us something.

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Trolley 77 . 2024-07-15

MORE AT Google

My order has not been delivered

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Sandra . 2024-07-07

MORE AT Just Eat

Yet again went to the wrong address and I had to walk to a completely different destination to get my food, the food was thrown in to the bag spilling everything, soaking the bag and damaging all the food

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Mark . 2024-07-06

MORE AT Just Eat

Chicken great, don't like the fries tho.

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Neil laurie . 2024-07-05

MORE AT Google

Cold dry chips very disappointed

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Kiera . 2024-07-04

MORE AT Just Eat

the delivery driver was amazing he was so nice and lovely

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Alex . 2024-07-01

MORE AT Just Eat

The delivery driver (on a cycle) delivered elsewhere before delivering to me. Excuses from delivery driver were: 'We cannot cancel orders and have to driver as requested by Justeat'. Greedy delivery driver, he waited approx 8 mins to collect additional order, which means my order is 8 mons colder. This is the last time I order with Justeat. Rubbish, greedy.

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Jack . 2024-06-29

MORE AT Just Eat

Food order was wrong. delivery time kept changing and food cold. 20 minutes later the correct order was delivered hot and lot of wasted food

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Lynn . 2024-06-27

MORE AT Just Eat

the foods stone cold i told rider to take it bk and he refused to do so and walked say im not changing it nore is he riding there and all the way bk talk you ? very peed of plz send refund

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Donna . 2024-06-25

MORE AT Just Eat

I set the delivery slot for the order but it delivered 15 mins late and cold

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Kashif . 2024-06-25

MORE AT Just Eat

They had great service, food came very quick and staffs were very friendly

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Shakawat Hossain . 2024-06-21

MORE AT Google

⭐⭐⭐⭐⭐ I recently visited KFC and had an exceptional experience! The fried chicken was perfectly crispy and seasoned with their famous blend of 11 herbs and spices. Each bite was flavorful and satisfying. The menu offers a great variety, from classic chicken pieces to delicious sandwiches and wraps. I particularly enjoyed their family meal options, which provided excellent value for money and made it easy to feed everyone. The service was quick and friendly, thanks to Kiran, the manager, who went above and beyond to ensure everything was perfect. The staff were attentive and made sure my order was accurate and fresh. The restaurant was clean and well-maintained, which added to the overall positive experience. I appreciate KFC's innovative offerings, as there's always something new to try. Whether you're looking for a quick bite or a family meal, KFC delivers consistent quality and taste. Highly recommend!

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Ali Tahir . 2024-06-20

MORE AT Google

Great experience nice food my favourite is wings

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Sujitha Chitturi . 2024-06-20

MORE AT Google

Customer service was excellent and food service is quick and served hot and fresh . The staff was very friendly and helpful. The store atmosphere is neat & clean looked fresh .

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meghana reddy . 2024-06-20

MORE AT Google

My food was taken to someone else and I had another person's food . I've not been contacted or given any information regarding my order . Not happy at all with this service and the poor gentleman who delivered came on a bike to have to go back again in this heat

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nicola . 2024-06-20

MORE AT Just Eat

Didn’t get delivered but the delivery dry marked as delivered

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Thomas . 2024-06-18

MORE AT Just Eat

driver was near to my house but he go to buy costa coffee and after 20 min he delivered totally cold food - so bad

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Robert . 2024-06-14

MORE AT Just Eat

Meal was cold looked like it had been dropped on the floor and the beans had skin on the top and was inedible

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Joe . 2024-06-13

MORE AT Just Eat

They need more workers only one person at the front serving every time very slow service!

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S U . 2024-06-11

MORE AT Google

items missing delivery driver no help whatsoever

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Andrew . 2024-06-09

MORE AT Just Eat

Baked beans & chips were cold. Why use a courier that's cycling to make 2 drop offs? senseless...

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Yusuf . 2024-06-08

MORE AT Just Eat

NOT DELIVERED!!!!! 47 ERIC ROAD!!!

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Aigerim . 2024-06-07

MORE AT Just Eat

disgusting chicken the smallest bits ever will not use just eat again

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Steven . 2024-06-07

MORE AT Just Eat

a bit disappointed with quality of food,and a portion of chips missing for second time.

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Glen . 2024-06-01

MORE AT Just Eat

I ordered bottle with my order but it didn’t come with it delivery guy said ask kfc call them they just gave me this. Very disappointed with service

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Ayesha . 2024-06-01

MORE AT Just Eat

They forgot the gravy that I paid for

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Chantel . 2024-06-01

MORE AT Just Eat

The food was cold when it arrived.

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Rob . 2024-06-01

MORE AT Just Eat

I am frequent customer of KFC Romford. The food is alright but customer service is very poor. I have served by a team member named Sadaf, She was very rude and impolite.

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Bibin Biju . 2024-05-28

MORE AT Google

courier kept pushing the time back and delivered food to multiple different houses whilst my food was getting cold - by time food was delivered to me it was extremely soggy and cold and i felt incredibly sad, as i had spent a lot of money on food for it to be 40 mins late .. not happy !

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taiba . 2024-05-27

MORE AT Just Eat

I never received my order but it says delivered

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Ben . 2024-05-26

MORE AT Just Eat

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