Kfc in Luton

The wrap is spoiled and was smelling bad and I let them know about it and they simply said “I can not do anything”

I spent 15 minutes waiting for someone to take my order. On 3 occasions, we asked if someone was taking orders. The guy by the collection counter shouted at us that he was working alone. The lady in front me had enough of waiting and decided to leave. The team leader came to take our order, he never apologised for the wait, no greeting, no thank. I took my takeway only to realise that my chicken pieces were oily and dry.

Don’t know why they even hire people who cannot get an order right . Always order from you from Uber or deliveroo and every time you get my order wrong or don’t send all the items . Your staff need to wake up

I quite often stop here for lunch when I am visiting the Arndale as I love a KFC and the quality of the food and service is always good. There is plenty of seating, self service machines and access to condiments. The only thing that let's it down slightly is they don't clear tables down quick enough.

Absolutely disgusted.half of the order was missed off.what they did serve was cold,hard as a rock needed a hacksaw to get through the stuff.then rang the restaurant to find out there is nothing they can do.quick enough to take your money but couldn't refund me with anything on this night.that was my dinner ruined. Absolutely trash wouldn't feed it to my dog.save you money

Lunchtime visit with a friend. Quick service, clean tables, clean resteraunt and service with a smile. The food was hot, tasted fresh and tasted like a KFC should. I can not give a 5 star rating as I could see other people struggling with mixed up orders.

the management is rude, don't care about people with allergies and the chicken tastes horrible as well not like other kfcs. would not recommend going, plus they wasn't clear when calling out the numbers.

Order wrong. 3 coleslaw instead of 2 gravy and beans. Chips very poor. Chicken strips dry, even with sauce. That’s why I ordered gravy.