KFC in Halton

Attitude of a particular staff member - disgrace. Watched the utensils used to pick up cookies dropped on a filthy floor and then used straightaway on a customers order.

This place is still filthy , with everyones old packaging, bits of food , smeared sauces on tabletops, bins overflowing and staff doing nothing to clean it up . I was here for 40 mins deliberately to see if any staff did anything about the hygeine .. it looked like the bags and debris had built up during the whole day .. larger bags were on the floor in corners and under tables . It was the same when I visited 3 years ago . I ordered 3x pieces of chicken and some fries .. i had to return to the counter to show them there were only 2 pieces inside .. and the place wasnt really busy . 3 years ago when i notified KFC of this same appalling hygeine set up - the area manager retorted that it was”okay” when he visited, and KFC HQ accepts this as a check . The food was edable and the brown paper bag provided to rip and eat off inside - soaked up most of the grease adequately. I recc to my 6,500 followers to try elsewhere. This is my worst review in 20+ years of completing them all over the world . As per usual I have no links with KfC or the staff at this establishment and I received no incentives.

Went in for a 6piece family feast you would expect a mix of chicken … no… what we did get was all wings..!!!!! Extremely dry and tasted like they had been kept warm for hours the gravy was like water and cold soggy fries. Absolutely shocking. Not the first time either not been for 8 months as the last order was also poor but thought it may have got better so thought would try again… there is always something wrong with an order from here not sure how this place keeps going….!

Avoid this hole like the plage , never ever had such rubbish dry and cold food in my life how they can send out what i have just recived is a total rubbish and who ever thought changing the fries to what they are now needs a head wobble 28 quid and it all went in the bin if i hadnt had a couple of wines i would of taken it back and tipped it on the counter Avoid Avoid the place, needs closing down for good who ever runs the franshise should be ashamed total and utter crap

Came here today on my work break for first time and it will be the last. Ordered at 14:37 for 4 piece chicken and chips. Finally got the food at 14:55 as was waiting for the chicken to be cooked. When it did arrive it was too hot to eat so had to throw away as break was over. Never known a KFC have a wait on chicken. No communication from staff as if you had said chicken was going to be 20 mins I would not have ordered. I did overhear a conversation between staff that chicken was 8 mins until ready . This was not the case at all.

Was visiting someone at the hospital yesterday and hadn’t eaten all day so just wanted to get a snack. Got a mini fillet burger. I have been up all night vomitting and feel extremely ill.

Clearly stated on order No drumsticks and they sent me drumsticks I won’t be ordering from Runcorn branch ever again it’s the worst service ever

Never been to Runcorns KFC before. Arrived on a dark rainy evening and jumped out of my car and ran in to meet a friend. For my trouble received a £100 parking fine, for enjoying my food and staying too long! Generously reduces to £60 if I cough up quickly! NEVER GOING THERE AGAIN! Money making thieves!

it was tasty dont get me wrong but on the last chicken wing we realised it was pink on the inside, two hours later both me and my mum were experiencing sickness and horrible cramps

Cannot believe this place is still open after all these years of appalling feedback Just ordered a megabox, once again I’m sorry for wasting my money Chips stone cold Chicken fillet torn Into pieces and left in the box All the chicken pieces had been left in the warmer so long it was black and dried out, completely inedible Gravy so watered down it was like brown water, so bad I dipped a cold chip into the gravy and it run straight off like tap water I really didn’t understand why they employ these kids who clearly have never been trained and are not supervised This place surely is the worst KFC in the UK BE WARNED, IF YOU GO THERE, THE ONLY THING GUARANTEED IS INDIGESTION

I had to give a one rating otherwise it would not let me write this review. When I went to the KFC in Runcorn Hospital way. The staff inside of the establishment was so unprofessional. Left me standing there while there were fighting amongst each other playing and fighting joking around. While I was still standing there waiting to be served. In the end I had to intervene and say something to them. I don’t know who trained these young people. But who ever did needs to go back and get themselves retrained. The comments they make about customers is disgraceful. And it needs to be shut down. To finish off this conversation I also got stomach cramps off their food. Environmental hygiene standards. People need to go inside this establishment and see it for themselves. No one should go there.

This is the worst kfc I’ve ever had absolutely disgusting gave me about 8 chips beans looked like last weeks chicken was cold drink was hotter than the food seriously avoid this place spend your money else where straight in the bin it went

Ordered a zinger wrap meal online, took well over an hour to arrive and was stone cold when it did. Barely any chips and the chicken in the wrap looked like it had been pulled apart, not to mention there was no pickled slaw on it, just lettuce? By the time it was delivered the gravy was over 30 mins past it’s sell time, so had been sat there well over 6 hours. Also paid for a dip and never received. Tried to ring the store, no answer. Will not be coming back. AVOID

Tried twice in the last two weeks to order from Runcorn KCF. Uber eats the first time and Just Eat the second. Neither managed to deliver my food. Just eats even asked if I would like a refund for not getting my food. Also told the food was 1 minute away after and hour and a half. Joke of a store KFC you should deal with this store as clearly from the consistency of the low stores they are a poor reflection on your brand.

For the 3rd time, KFC fail to give napkins or wipes with drive through orders. Is this a cost cutting exercise? If it is, it has backfired as I refuse to use you again. Your chicken is go greasy you need a wad of napkins to wipe the grease from your hands. Shame on you !

Never received order but got charged for it message it was delivered but wasn't crap don't waste your time worst online ordering if your hungry forget this place can't even get through on the phone

We came to the kfc for our tea which we do often the staff got my order wrong and this particular member of staff had an appalling attitude she was extremely rude towards me telling me i got what I ordered she also charged me for 2 full meals when all I received was 2 burgers (which were wrong also) and 2 small chips and the chips were threw into the bag She also never gave me the choice to even change or correct my order and told me to move on I personally will never return here and I’ll be telling people I know not to return either

What is it about people working for KFC, is it the poor selection of staff or is it bad management. The staff here are so miserable and angry. Two particular males speak to other members like utter rubbish, show absolutely no manners to customers and give a horrible vile feeling

Absolutely disgusting I don’t know how they can get away with this I’ve tried ringing but no reply burned freezing cold looks like someone’s left overs RUNCORN KFC

went to the drive through to be told no chicken fillets, so changed order, then told only 2 sides available , gravy and coleslaw, again changed, Then when at window told no white coffee, again changed to sprite. When we got home, shocked, the chicken pieces in the colonels meal x 2 were burnt, dry and unable to eat. The sprite was as flat as water , so was the coke. Also ordered wings and guess what they were not in the bag. the service by the staff member was abrupt, i understand it must be hard but some please and thanks you are always good. Further why not tell us no chicken fillets when we are starting our order i would definitely go elsewhere to be honest

Served by catherine who charged me for a burger that was not ordered and was not given to me , no dips were provided in the order even though they are included in the banquet , the value of the zinger burger at £5 is an absolute disgrace as it was tiny. Avoid this restaurant as the staff are not competent for the job

Crap food this place should be struck off as a kfc it never ever improves the food is absolutely disgusting it all went in the bin , basically I paid £20 for two cans of pop

Called in just for coffee and cookies on the way home. Coffee and cookies were good but there was no chocolate topping available for our cappuccinos and it took quite a while for our order to appear with staff asking at least twice what we'd...

Food was very overcooked, ordered snack boxes for my children chips were horrible , chicken really hard

Went through the drive thru, the child serving us wouldnt let us speak to even order our food. Trying to rush the order through rather than listening to what we’re actually asking for. She then submitted the order before we’d finished and refused to let...

I defy you to find a worse KFC franchise... The staff were arguing, and swearing at eachother over some one ordering a Zinger, there were 4 Just Eat\Deliveroo bags on the counter, I ordered a simple family bucket... 7 cold legs, dried up, 3 thighs...

i haven't been here for a few years and decided to give them a try both my partner and i were very ill after eating here i called in two days later to speak to a member of staff who didn't seem interested at all....

By far the worst KFC I have been to. They never have the correct stock in, so you look on the regular KFC menu online and they have items on the menu, but this KFC always runs out. But yet if I go to Warrington...

This place is run by a load of kids and some are just standing there staring at the windows - which is why there there was a massive wait time and mistakes on the order. Overcooked dry chicken, cold chips, scrawny pieces of chicken. Avoid...

Went at lunchtime today, drive in window one girl with glasses was pulling her knickers out of her bum.”hands down back of pants “ and man boxing food up was swearing at an apparent employee from another shop telling him he needed to f-off back...

Eat your beans with your fingers apparently.Sold us a meal with beans but apparently There are no spoons or forks to eat them with. Staff not bothered when I asked how I was supposed to eat my beans. No one asked me to complete track...

I am absolutely appalled at this KFC. Went in with my grandad whilst waiting for my nan whilst she was in the hospital having treatment and needless to say I won’t be going there again. There was about 8 staff on a ‘break’, the place...

I have read the reviews and I was gutted about what I was about to buy. They were respectful to us, gave us hot food, overall it was a nice drive through experience. The staff were respectful, and I would definitely come here again. However...

This honestly has to be the Most Horrendous KFC i have ever been too.. I'm concerned my Daughter might be ill after eating her Food Today I ordered a Boneless Banquet Meal and you get a Side Order, Drink and a Dip I got home...

DONT ORDER FROM RUNCORN KFC OR VIA THE UBER EATS APP!!!!!! I ordered Kfc through Uber eats, the chicken was dry, the chips were black & inedible & the corn on cob was cold & stewed. 8/4/21 I complained to Uber eats & they thanked...

Once again these people got the order wrong, i usually pull to one side at the drive-thu and check but this time I believed the girl when she said “there you go, everything is in the bag” Stupidly I believed her, got home to find...

The food on the drive through wasn't hot. The fries were cold and had been reheated. No dips no salt non napkins . Need to call environmental health as chicken shouldn't be served at such low temperatures. The place needs closing

Staffs are so rude, they need some training on how to talk to customers and how to treat customers , shouting at customers and ignoring customers , I was ignored three times by the guy , he looked at me and I was speaking to him , he just didn’t reply and walked away, if you can’t do your job properly just leave it to someone who knows how to work and treat customers , I am really shocked at the level of disrespect, this is damaging the KFC reputation, Such a shame.

I visited KFC this afternoon and again had a very unwelcome service. This also happened last time I visited and I said I’d never return, not only do they always get your order wrong, they never apologise and it’s always cold, not only are the staff rude so is there manager, ( who definitely needs re training or better still replacing) I’m a business owner myself and if my staff spoke and treated customers the way they do here they would not be employed at my business anymore. I’m not one to ever write a review or even complain but these people have made me so angry they don’t deserve my business or money which helps to keep them in a job, looking at these other reviews I can see I’m not the only one to complain. A smile , A Thank you , A polite manner goes a long way. I won’t be returning.

Very rude and disrespectful, they were ignoring me and not answering my question when I asked about my order , I had to wait 40 mins to get my food , I felt very discriminated and felt that the staff are being racist

You had better be quick eating (if they ever get your order correct).had an extended lunch hr eating there food in there car park.£60.00 fine..appeal not accepted as i was over the 60min allotted time.ANPR automatic fine. Car park was empty.AVOID AT ALL COSTS.Management cant even be bothered replying. NO INFORMATION OF PARKING FINES ON THERE WEB PAGE

I swear I LOVE kfc. But this store is pathetic. The managers always chatting away in the back and laughing about the customers who come in. Has happened multiple times now! Ordered online due to covid. My partners fillet burger didnt arrive and there was MOULD on my can of Pepsi max. And what smells like urine! AVOID!

I have visited this reastraunt on seral ocasions previosly I've eaten in and also had drive thro this time I used a delivery company As with all my previous dealings the order was incomplete !Then I found it's impossible to contact the place to sort it out The phone rings till you get a message saying they can't answer the phone and you can't leave a message The only email contact is with head office and that can take 7 days for a reply .So my advise DONT use this restraint

Old tough chicken, fries burned on the outside and raw in the middle, poor staff attitude, even saw the duty manager berate a poor new starter in front of everyone. How is this place still going?

Went kfc tonight I requested a large popcorn chicken meal which means large chips and large drinks aswell as the popcorn chicken and I didn't get it I just got a large popcorn with no large drinks or fries I just got a small drink and small fries and they overcharged so hang your head in shame kfc so I'm afraid I'll be taking my custom elsewhere in future .

Very pleased with my visit. Lovely staff all round my cashier was lovely I could see the panic on her face as she just started but she was very pleasant and kind and making conversation. I would like to thank Emily for lovely service she provided for me especially having a down day she cheered me up.

I would give this place a zero rating if I could.Just bought a chicken fillet burger and a mega boxBinned the fillet burger, stale bun and over cooked chicken fillet (actually burnt)Shared the mega box meal with my wife .....You would think with the three months closure due to Covid-19 you would think that they would make some sort of attempt to improve, but no, same usual sh1t food and same sh1t service Stay awayStay awayStay awayStay awayStay awayYou have been warned, this place is consistently crap! ,

Didnt receive the correct order at the driver through so was told to enter the restaurant even in the current climate with the virus. To then be greeted with even more rude members of staff is not on. Will not be returning or suggesting this restaurant to anyone. AVOID!!!!.

With the current situation, covid - 19, people are being asked to stay home. We ordered a delivery via just eat and paid online. When the order arrived, it was incorrect. On calling KFC we were told that they would correct the order but they were unable to deliver as the drivers were not employed by them and refused to go back out as it would put them at risk. We messaged just eat and they said it wasn’t their fault and blamed KFC. Absolutely disgraceful that these two companies are supposedly working together but neither were willing to do anything to correct the mistake. My husband had to go out and get the correct meal, by the time it took to sort out, we all sat down to a cold meal that none of us enjoyed.

Every single time the portions seem to get smaller and smaller. And more expensive. I must say they are usually quite friendly and good at getting orders correct though nine out of ten times in my own experience.

I visit KFC Runcorn not so frequent and unfortunately every time I visit, my order is never right. After this last visit I thought I just had to mention this. I ordered an 8 piece dipping boneless first, I was given the bag and realised I did not have my bottle of pop, I then had to beep and shout at the window to request this, he handed me the bottle without even an apology. I then gets home to find that the dips were missing from my order, the clue is in the meal name but they still miss it. Also, on every occasion we are never given, serviettes or anything for our hands, as we are doing takeaway and likely eating in the car, a meal that is not un messy, this should be automatic. To top it all the chicken was very dry, which is not good for this franchise, I hope they up their game as they will lose customers quickly with service like this.

What a Joke of a KFC this is, Dirty Floors, Overcooked, Overpriced Tasteless Food and Staff that Literally dont give a S**T.. The place is always empty so how does it stay Open and is still allowed to sell Horrendous Food????? Never again....

love the rice boxes here, just enough of a portion size. usually fast service with not too long a wait.

Place needs a good clean and refurbishment. Bad customer service, miserable and unpleasant when taking orders. Food is soggy and they charge stupid prices and do not fill them up for example the popcorn chicken boxes etc. The place is a whole shambles!

Visited at just gone 11 am, the place is littered with food from god knows when, seats are ripped and grotty and the place hasn’t been cleaned properly in a while. Decided to leave without eating, the worst KFC I’ve visited without doubt. Only gave it a 1 as I couldn’t go lower.

Went for lunch today and i was disgusted at the state of the store!! It looks like it hasnt been cleaned in months, thick dirt and grime on Windows, table bases and chairs, there were only two customers and not busy at all but no one even bothered to come out and clean tables or brush the floor!! How its got a 5* hygiene rating is beyond a joke!

What a disappointing and disgusting place this is , visited today, staff (kids) arguing with senior staff in full view of customers. The shop was dirty with food left on tables and all over the floor , I just wish there was a nearer one to my home

Very dry chicken, must of got it off a pigeon with the amount of chicken on breast, inside was foul, looked like it had never been cleaned, I will never visit this kfc again

We have tried the chicken many times and it never gets any better. It is not a good KFC . Greasy chicken.yuk chips. Very very slow service !

The food is nice but very expensive for what it is. The chicken fillets seem to getting smaller and smaller every time we visit.

lovely, piping hot food was fresh and as it was supposed to be. Staff were lovely. Highly recommended

The worst KFC in the country. Literally the last 3 times we’ve been they’ve run out of chicken...in a restaurant famous for it’s chicken. Today I’ve visited, ordered original recipe chicken, got home to find they’ve given me what looks like standard chicken I’d buy in the supermarket. Zero taste to it and dry. Avoid at all costs, there’s a subway and McDonald’s around the corner.

The family bucket meal was good enough but the waiting time was not good enough even though we had pre ordered

Terrible place 4 out of the last 5 visits ive been told thers no chicken! Its kfc why would there be no chicken. Never realy clean when you go in n always takes awhile even when its empty. Dont waste your money!!

Ok place but always runs out of chicken, orders aren't always correct, staff not always friendly, place not very clean, disappointed

2nd visit after having no chicken the first time. This time it was luke warm chicken fillets, the beans were dry from sitting under heat for too long. The Pepsi max cherry tastes like value coke, really needs more post mix as its lacking in flavour.

Went for the first and last time..just after a mega shop close by.

This place is has been an absolute disgrace for a long time, in the last 6 months we've been here 4 times and every time something has gone wrong or they have run out of something. This time the drive thru till was broken so we had to go inside, queued for 20 mins to find that they had no boneless chicken. Never ever again!!!!!

ordered at drive through and told 8 minutes wait for chicken, no problem

I come to KFC quite often but I'd say the biggest problem is that for some reason they actually allow herds of around 20 teenagers into the store if one of them makes a purchase. They are always extremely loud and obnoxious and completely ruin the atmosphere of the restaurant where for most people it's a treat to eat out. Don't go here.

Every time you go to this place there us always something. Today it was the drive through till down so had to go in and order. Goes in. Placed order. 10 minute wait on chicken wings and 15 minutes wait on all other chicken ..... in a chicken fast food place.

terrible service cancelled my food and never asked for my money back and i bet they dont give a toss

I placed my order at the runcorn kfc at around 7pm this evening 25/04/18 and was asked for £3.98 paid £4 for it and told the lady to keep the change. I arrived home to find my gravy missing. So I drove back to the store and said to the lady ‘ hiya, you’ve forgot my gravy’ to which she replied ‘ just go to the window’ she asked me to give her the original order, and said she would have to make me a brand new order, I didn’t understand why she couldn’t give me the mission gravy. Anyway I took the bag and drove home. Again I found there was no gravy. My fault for not checking. So I drove back up to the store and again through the drive through and because by this time I had originally ordered my dinner 20 minutes earlier and used petrol and time was a wee bit frustrated. so I drive to the window and said ‘ it’s me again, and I asked in as jolly a tone as I could muster, After being messed about by someone who wasn’t listening or paying attention. I asked was she thick or something because there’s no gravy in there again. ‘ she giggled obviously not sensing on her own how frustrated a person gets when havin to travel back not once but twice, hungry. Which meant I’d visited the store three times in 40 minutes. So I went into the store and I asked to see the manager and she refused telling me she was going on her break. She then threw her head set down and went in the back. The manager josh came and said ‘what do you want ‘ I replied ‘my gravy. I’ve been home twice and had to come back To the store, all I need is to have my gravy. He called to the girl in the back to tell him my order to which she replied ‘ I’m on my break.’ I then got angry and said that she should come and sort this mess out as she’s caused it. The manager then asked me what my order was and when I told him he said ‘erm, no ‘ so I said ‘no what ?’ And he said your not getting your order. I then became very angry and asked for my money back. He said no again and said ‘ get out my store ‘ I said ‘ no. You can’t do that. You’ve made an error and now your holdin my dinner or my money to Ransom, all I wanted was the gravy I paid for in my order forty minutes ago this is disgusting ‘ I was almost in tears at this point and visibly shaking. The only thing keeping me from crying was the other people in the store. I informed the manager JOSH that it was theft, and II’ll have my money back and go elsewhere. I then pulled out my phone and told him I was recording this and would call the police. He twitched a bit and told me I could have my money back and went in to the office at the back. So I waited... and I waited. And another ten minutes of waiting, listening to the girl behind the counter telling another customer ‘ yeah she’s been back here twice for her gravy and he won’t give her the money back ‘ I asked the girl where the manager was with my refund. He came out and threw a handful of money in my hand and yelled ‘get out my store’. I went back to my car and counted them money in my hand and there was £2.49 in small change. So I marched back in and told him he hadn’t given me the correct amount of money and he screamed at me “if I give you a pound out of my own pocket will you f**k off out of my store. So I said no. Your not giving me anything out of your own pocket. Your giving me what you owe me” I In turn started to swear.. I couldn’t believe what was happening to me. In kfc in Runcorn all for a pot of gravy. Anyway he argued with me over how much I had spent in the store and had to ask the original lady who took my order how much (for the twelfth time) my order cost and she shouts £3.98 and she gave me £4. So I with my shoulders completely deflated by all this, said “finally” he threw and I mean threw £1 coin at me and told me to get out. I couldn’t take it anymore, I couldn’t believe what had happened. I have since tried to contact JOSH the manager at the runcorn store and he slammed the phone down on me. I am currently in the complaints process with kfc head office and the police were informed. I shoulda went to Mac Donald’s....

Quick service through the drive thru. Only downside is they have stopped serving corn, which my child is very disappointed about.

Food wasn't warm, burgers where bland - zero flavor and chips where almost inedible. gave me a bit of a bad stomach to. Steer clear

The service is dreadful. The last time I went in this place I waited over 5 minutes to get served while there was staff wandering around the place and there were only two other customers in the place who had already been served. Even though they saw me waiting to be served not one member of staff approached me to take my order. Needless to say I left and went to McDonalds. The only reason I gave them a 1/5 in my rating is because I couldn't go any lower.

This restaurant must be in the top 10 of the worst kfc in the country. Got to be really lucky to get a decent order from here .

About an hour ago, given that KFC have had some issues with their limited menu, I rang them (Runcorn branch) and asked whether they were open, and were there any issues with the limitations to their menu.

Don't visit this place, best advice I could give you. After a few visits where they first served me with luke warm food, then got my order wrong and then had me waiting for 40mins despite the gaff being empty I vowed never to go back and I never will. Chao adios I'm done

A Runcorn box. Third time with no gravy tonight so that's it, three strikes and you're out! No more KFCs from there for us

went for a boneless meal, any without bone would have sufficed but being a chicken fast food place of course they had no boneless meals of any description !!!!

Nice food but very very slow. Apparently lots of staff had phoned in sick (makes you wonder why) but I...

No customer service at all. Clearly no leadership skills. Staff running round like 'headless chickens'. The floor was dirty and...

This Dump should be closed down Its Dirty the windows are covered in grease. The Service is Very Slowwwwww and...

Every time through drive through we have to park up and wait and wait and wait, guy kept coming out...

Went to order the new ‘double downer’ to be told they had no chicken fillets.... in KFC....

Called here tonight at 6pm. On entering the "restaurant" I was met with 12 (yes 12) dirty tables, food, straws and serviettes all over the floor. I should have turned around and walked straight back out again but alas I didn't. I placed my order - a 6 piece bargain bucket - and then the wait began. I counted 8 other people also waiting for their orders to be produced. Spoke to one of the people who were waiting and he said the delay was because they had run out of chicken!!!!! It's a KFC - they sell CHICKEN -how can they run out. It's not like they have anything else on the menu!!!!! And more to the point, this was never mentioned to me when I ordered. If I had been told I would have gone elsewhere. Eventually received my order after 25 minutes with a very feeble apology and did I want a bottle of pop for the inconvenience?? Efficient customer service would have been better. AVOID THIS KFC AT ALL COSTS OR ENTER AT YOUR OWN RISK !!!!!

This is the worst fast food store ever it should be called Slow food and get what you're given not what you order the staff are not very polite and helpful and they don't care what they give you and the food is always very greasy and freezing cold i would not reccomend the Runcorn KFC to my worst enemy all our food went in the bin and when i phoned i was given a reference number to go and get the meals again for free do i really want to go i would have appreciated my money back

No es muy amable. El servicio es lento. Ha sido un par de veces, pero nunca mejora. No les recomiendo. Mejores lugares para visitar y comer. No era la más limpia de lugares

Nunca he conocido un buen lugar para salir de tanta comida, no es un concurrido KFC.

Very Poor Food Over Cooked and Dry No Coffee what Burger Shop Has No Coffee. We Will Not Be Returning.

They quite often run out of Chicken! Restaurant is definitely not the cleanest KFC I've been to! Orders are also often wrong when you use drive through!

Always seam to wait an age here. Staff never happy nor polite. They can never complete an order as they always have 'something' out of stock. Will travel to the next town rather than use the runcorn branch

I have never been to such a dirty unorganized establishment in my life. I didn't want to order after we walked in but my partner wanted to so we did. However after a 30 minute wait for food to then be told they had run out was just joke. I didn't bother asking to speak to the manager as i had heard him talking to another customer and he just kept saying there is nothing I can do. I didn't want to waste anymore of your time so we left.

This is the same as every other KFC that I've been too.... It's chicken with a greasy floor! Still the same old watered down Coke....

Company is a joke, over work there staff re-date out of date chicken. no respect for there staff. filthy store, horrible staff and management all they do is sit in a sweaty office!

I have eaten here a few times and not been overly impressed in the past so decided to give it another go. There have been some improvements but meal was luke warm and order was incorrect. they put matters right and apologised though a smile off the staff would have helped.

Just been through the drive through. I wrote a poor review for this KFC a couple of months ago and there have been changes for the good. The food was fresh, staff polite and there was no wait, what more could you expect from a fast food restaurant. Well done to the new staff, keep it up.

I ordered a bacon and cheese fillet burger, and,luckily checked it before drove off, as the bacon was missing. I went back in to point out the mistake, where it was taken off me and returned with the bacon included now. I checked again before I drove off, and found a piece of stone cold bacon had been thrown on top of the bun, which held my now tepid burger. I went in for a refund, and was relieved of my receipt by a manager, who did the transaction without even looking at me, and walked off without a word, leaving the poor girl behind the till even more bemused than me!KFC head office replied to my complaint, basically just fobbing me off, and hoping I will enjoy my next visit! Serious reality check needed I think!So, in conclusion, don't go here, or anywhere else displaying the KFC logo, they pay their obviously untrained staff peanuts, get monkeys, and are making massive profits on our unwillingness to complain about very poor service. Look for the big M, they smile there too.

Place was dead and staff cleaning up, no gravy (one of my favourites) and no chicken breast in meal which is a really annoying aspect how you have to ask , paying over £6 for a single meal it's expected. KFC need to rethink policy. Will try somewhere else when I'm area.