K. F. C. in Lisburn

This was by far the WORST meal I've ever had in any KFC. Our order was £41. The food was cold. The chips were soggy. I ordered the zinger box meal. My other half ordered a box meal too. The burger was literally the bap, the chicken, and lettuce. That's it. The sauce was on the side of the box. I took my burger up to the yound girl, I asked her could she fix the burger and make it how it's supposed to be. She looked at me like I had 10 heads. I asked her if she understood, she nodded but gave me the dirtiest look and left. When she came back with my burger she'd literally only changed the box and squirted a bit of sauce on it. Still no cheese etc. It was freezing. Couldn't have ate it. The worst experience ever. We all left hungry.

Look I'm not a big complainer but there was just too many things wrong with the experience.... firstly card machine was not in operation, not a huge issue but started the whole thing bad. Secondly when placing the order the guy (must have been a new start) didn't ask what side or drink we wanted with our 12 piece boneless feast(note: I had asked for all sauces to be supercharger at this point) so I wasn't confident with his ordering skills. Thirdly was told there was no burgers (other guy just order a boneless feast for one then) and again, no attempt to get the sides or drink with the order. Fourthly, the waiting time was ridiculous. There was one car in front of us and they had been there when we arrived to order and were still waiting a long time (they were arguing with the employees at the drink thru window about their order. Fifthly, guy at counter was very blunt no receipt given. Sixthly (not even sure if it's a word), when we returned to the office, one of the chicken filets was about the size of a fat chip (see image). Seventhly, no straws or salt given. But the biggest issue I personally had ( can't speak for the other 3 guys) is there was no supercharger sauce in the bag. None. To make it worst there was no sauce of any kind in the bag. The supercharger sauce is probably the main reason I choose to dine at KFC.

Kfc omniplex avoid at all costs. Abusive and aggressive staff especially EWA. Kfc would need to re train all staff on customer service. No people skills what so ever. And to top it all off order wrong.

Situated in the busy Omniplex and leisure centre park I decided to take away. I ordered a mighty bucket for one. I asked for cherry Pepsi as is supplied in other KFC places. They did not have. I asked for coleslaw. They did not gave. After I said it is part of other Kentucky menus I was told I should have gone there. I was handed a small box of food. I said is this the mighty bucket and was told yes. The lady serving was the cheekiest I have ever met. I will not go back. When I sat in my car to open it I was shocked at the minute portions. The spicy wings were black and no meat whatsoever on them. The other pieces must have come from baby chickens they were so small. Never again will I visit here.