Based on 91 opinions finded in 2 websites
Based on 91 opinions finded in 2 websites
Nº 85 in 158 in Merthyr Tydfil
Opinions
Food was estimated to arrive at 7.50pm, finally arrived by 8.50pm. Rang the takeaway to be told ‘he left ages ago,’ but then received a notification to say that the food was on its way. Chicken curry was cold. Ice cream was melted. Waffle was so dry it was inedible. We’ve ordered from here a lot and used to be great, but we won’t order again.
Bethan . 2024-11-26
MORE AT Just Eat
delivery was earlier than expected but was great 👍 food was amazing,great quality and portions so will definitely order again. thank you 😊
claire . 2024-10-09
MORE AT Just Eat
Lovely fish and chips thank you
Lesley . 2024-09-27
MORE AT Just Eat
Quite expensive for what you get, an XL portion of Chips is about 3 people’s worth at a push, not the 4+ you’d expect for the price.
Rhys . 2024-09-21
MORE AT Just Eat
Absolutely amazing. Really tasty, really fresh and piping hot. Also the delivery lady was so lovely too. Thankyou 😊
Faye . 2024-08-09
MORE AT Just Eat
fish and chips supper. blooming beautiful . Huge fish!!! Gorgeous chips!! 3rd time ordering from Joe's. Definitely our new fav chippy. Proper chippy chips... you know what I mean lol!!!
Kelly . 2024-07-19
MORE AT Just Eat
chicken skewers!? iceland are better. frozen, soggy chips. no thanks.....
Claire . 2024-06-15
MORE AT Just Eat
This place hasn't been right for years. Friday night's offering was pathetic. Half cooked chips heated in a microwave. They ended up in the bin. Waste of money.
Neil Pryce . 2024-06-04
MORE AT Google
Food was reheated and stale chips were over coloured and brown.Appalling service> Who wants a quick delivery time with stale food!!
Adam . 2024-05-30
MORE AT Just Eat
Lovely food. On time . Great service . Thank you
Nadina . 2024-05-15
MORE AT Just Eat
Ordered via Foodhub. Unsure if it’s different when ordering online but my first experience wasn’t a good one. The fish bites were soggy and dripping in fat, there was little to no taste to the fish and the batter was inedible. Chips were ok. Nothing ground breaking. Disappointed is an understatement
Scott Jones . 2024-04-27
MORE AT Google
Ordered for 8:30 at 7. It turned up at 8:55, it was extremely cold and rock hard it hurt my jaw to chew. The waffle was thin and not much taste ar all. The milkshake tasted of just milk, couldn't taste any milkybar at all. There was no explanation or apology as to why it's late. Cannot ever see myself ordering from here again which is a shame as my family have praised here in the past.
Aran . 2024-04-25
MORE AT Just Eat
waffles were hard and chewy, stingy on sauce, milkshakes were dead, spent £30 on 2 badly made waffles and 2 badly tasting milkshakes definitely will never buy from here again only good thing was the delivery time!
Courtney . 2024-03-26
MORE AT Just Eat
kind staff but didn’t really like the food it wasn’t that appetising it didn’t want to make me keep eating it and didn’t eat all of it but the milkshakes were stunning like amazing I love it but the service was really friendly.
Lilyrose Parker . 2024-03-09
MORE AT Google
It was lovely . I say the best fish and we had in a while . Thankyou
Dean . 2024-03-08
MORE AT Just Eat
Food was absolutely lovely , but please don't use those cardboard boxes for takeaway curry/gravy and chips , the gravy/curry just drys up into the box itself and with those lids they really annoying to eat with they keep getting in the way ...old school polystyrene ones would be much nicer .
Thomas Gunn . 2024-02-24
MORE AT Google
Order originally stated 55-60 minutes. Long but on a Saturday fair enough. That then changed and was extended another 25 minutes, 20 minutes later the food arrives. 2 hours in total from order to receiving it. When it came it was hot which was good. However only average.
Garrad . 2024-02-17
MORE AT Just Eat
Food arrived cold and not edible. Arrived really late. Milkshakes were getting stale
Alisha . 2024-02-07
MORE AT Just Eat
Very tasty. Large portion. Lovely chips.
Dianne . 2024-02-06
MORE AT Just Eat
fish was greasy and undercooked chips was re cooked and not fresh as I would expected to have
caz . 2024-01-19
MORE AT Just Eat
very nice staff good food no complaints
Max . 2024-01-19
MORE AT Just Eat
Lovely food & delicious milkshakes. It did arrive a bit later than the estimated time of arrival but netherless would order again!
Katie . 2024-01-06
MORE AT Just Eat
Excellent food, fish and chips in a box with lemon and tartare sauce is a nice touch, great quality hot food, was a first time order but definately wont be the last!
Simon . 2023-12-30
MORE AT Just Eat
Always a good meal from Joe's.. I wont use any other chip shop now! chips always hot, fresh and tasty .. have recommended to family already
Katie . 2023-12-20
MORE AT Just Eat
The curry was £9 something and it tasted very powdery and not very nice. Sadly I had a couple mouth fulls and couldn’t eat anymore. I wouldn’t recommend it.
sally . 2023-12-11
MORE AT Just Eat
Food was very nice probably the best order we've had for a while if not a little expensive but very nice food.
Jordane . 2023-11-30
MORE AT Just Eat
Great quality food and lovely staff. Ordered from Joe’s multiple times and never been let down! Definitely a local gem.
Kim . 2023-11-29
MORE AT Just Eat
First time ordering but will definitely be ordering again!
Liam . 2023-11-27
MORE AT Just Eat
Food was lovely, would definitely order again.
ceri . 2023-11-10
MORE AT Just Eat
Great food as always, plenty too. Very polite delivery man. Would definitely use them again.
Wayne . 2023-11-03
MORE AT Just Eat
absolutly great food ,fish perfect and chips and curry just like you wish for ,loved it always good
HELEN . 2023-10-31
MORE AT Just Eat
Lovely waffles and milkshakes 👍
Julie . 2023-10-24
MORE AT Just Eat
Food was absolutely stunning my new local fish shop 💯
Hannah . 2023-10-10
MORE AT Just Eat
Was really nice will definitely order again
Gemz . 2023-10-02
MORE AT Just Eat
Excellent food .Well worth a visit 10/10
Gareth Phillips . 2023-09-17
MORE AT Google
The food was amazing, bought for 4 people everyone was fully satisfied with their meal. Can only recommend you try.
Asad . 2023-07-21
MORE AT Just Eat
Delivery was good but the waffle was really tough.
samantha . 2023-07-11
MORE AT Just Eat
Nice food, chips were lovely, burgers are very small for the price but tasted nice enough
Rebecca . 2023-07-07
MORE AT Just Eat
Burger was hard and dry,Chilli dog,was cold and soggy,Milkshakes where decent
Marie . 2023-06-23
MORE AT Just Eat
Excellent Large Cod and Chips. The Cod was the best and was tender and not dry. The batter was lightly cooked to perfection. Good friendly service from the two ladies behind the counter. We need somewhere to sit whilst waiting for the food to be freshly cooked. Keep up the good work. The competition is always trying to take your customers away.
Trevor Bevan . 2023-06-16
MORE AT Google
There was a road closure so driver had to go long route but he was apologetic. A nice smart driver . Food was very tasty and presented well in a nice strong box . Correct order as well.
Vanessa . 2023-06-03
MORE AT Just Eat
Not quite ticking all my boxes, I've waited in line and had delivery. I'd say fresh from shop best. Prices are a bit expensive for me though.
Laura Thomas . 2023-05-03
MORE AT Google
I have eaten from here a few time over the last six months and always found the food tasted nice, was reasonably priced with large portions. I visited again tonight on my way home from work. I ordered two large portions of chips, one curry sauce and a gravy plus two sausages in batter. I'm not sure if there are new owners but everything was awful. Two large bags of chips were the smallest ever and the gravy was the worst I have ever tasted, it was like brown water, thin and insipid. My wife's curry was equally bad as were the cremated sausages. I was hugely disappointed and sadly won't be visiting again.
Paul Portlock-Smith . 2023-05-02
MORE AT Google
2 hours late my son was already in bed had to make him somthing due to it being late it was a treat for a birthday that was spoild x
Penny . 2023-04-13
MORE AT Just Eat
The gravy I have with my meal was pretty tasteless and not very nice at all. Otherwise the food was great and I’d happily order again. My wife and I also had waffles and they were awesome! Highly recommended.
Tom . 2023-04-07
MORE AT Just Eat
Lovely fish and chips. Can’t fault it. However delivery time wasn’t good. It arrived 30 minutes late.
Anne-Marie . 2023-03-31
MORE AT Just Eat
Definitely the best plaice to order from!!! I won't even think of floundering anywhere else.
Tristan . 2023-03-09
MORE AT Just Eat
Food was a little late, but considering all the snow today, I'd prefer the driver be a little late, and safe. All arrived piping hot and was delicious! Nicest chippy I've ever ordered from 😊😊😊😊 burger was amazing!!
jo . 2023-03-08
MORE AT Just Eat
Omg great food and girls are a great laugh 🤣
simon thomas . 2023-03-01
MORE AT Google
Great food, milkshake was really thick and staff on phone were fantastic when I called to ask how long the order was going to be.
Matt . 2023-02-15
MORE AT Just Eat
But worth waiting for DELICIOUS 😋
Susan . 2023-02-09
MORE AT Just Eat
fish was overcooked but this is not what it's like normally,otherwise rest of food nice
vicky . 2023-01-09
MORE AT Just Eat
Second time ordering, excellent quality and nice and hot when delivered!
Chris . 2022-12-15
MORE AT Just Eat
The order took a very long time to come but the restraunt did refund some money and the food was great and very hot
Charlotte . 2022-11-30
MORE AT Just Eat
Decided to try Joe's on a whim, and was blown away by it. The burgers were spectacular quality, tasting authentic and fresh rather than processed. Milkshakes were also delicious. Will definitely order again.
Gareth . 2022-11-15
MORE AT Just Eat
Lovely food, lovely staff and prompt delivery every time!
Hannah . 2022-11-05
MORE AT Just Eat
Was the first time to try joe’s, was fast delivery and great food, will be back for more.
Carl Hunt . 2022-10-23
MORE AT Google
Can’t fault the food, arrived early, food was hot, tasty and plenty of it. Curry sauce was lovely too
Jamie . 2022-10-11
MORE AT Just Eat
We have ordered with yourselves on a few occasions and have had no problem and really enjoyed the food. However last night we ordered at 7 pm and was given a time estimate for delivery between 8.10 pm and 8.30 pm but our food wasn't delivered until 9.30 pm which was an hour late. We were given the option via Just Eat to request some money back but received a reply simply saying 'No' to that request. We were very surprised to receive no goodwill from this yourselves and it has put us off ordering with yourselves again.
Anne-Marie . 2022-10-08
MORE AT Just Eat
We have ordered from here about 3 or 4 times now and the food is always piping hot and lovely. Fish is unreal & the chips are always perfect. Staff are so friendly and polite
Kirsty . 2022-09-27
MORE AT Just Eat
Best I've had in a long time. Delivery boy was, so polite too.
D . 2022-09-20
MORE AT Just Eat
Food was ok, delivery driver locked eyes with me at my door and stared me down it was very awkward.
Liam . 2022-09-20
MORE AT Just Eat
Been waiting two hours, food still hasn't turned up.
Daniel . 2022-09-19
MORE AT Just Eat
Chips are cold, gravy is cheap and taste horrible and the curry was lumpy and horrible, the employees were rude when they messed up the order. Expensive £20 for 2 large chips (more like a small) a pot of gravy and a pot of curry. I would never even recommend it to the person I hate the most
Mia Rossetti . 2022-09-05
MORE AT Google
Chips were at best poor. Pie was great. Chicken and curry were alright. I have had much better from here before..
Lee . 2022-08-12
MORE AT Just Eat
I found the half pound burger grossly overdone and rubbery. 2 bites and it was in the bin.
Neil Pryce . 2022-08-11
MORE AT Google
Food was just warm as it had been waiting for a driver in the shop for a long time. I ordered at 6.30 and it arrived after 8.45. Delivery should have been 7.50-8.10 and I thought that was a long time already! I wont be buying again!!!!
Carl . 2022-07-30
MORE AT Just Eat
When this place wS taken over by Billy's Diner, the food and service went bad real quickly. Now its back to Joe's fish bar, the high standards are back! Brilliant!
David . 2022-07-29
MORE AT Just Eat
Very nice fish cake that’s what gets the star, everything else soggy and tasteless
Lewys Lock . 2022-07-21
MORE AT Google
Very slow service, and some order missing
Paul Hopkins . 2022-07-16
MORE AT Google
food is always delicious and the staff are so friendly and polite
Tegan . 2022-06-28
MORE AT Just Eat
This is not your ‘average joes’ your paying for top quality food. I had the chicken and pulled pork burger and it was fantastic. My partner also really enjoyed his cheese burger then we finished it off with a really delicious galaxy caramel waffle and thick strawberry milkshake. Can’t fault it at all. The delivery was quicker than estimated too which was great. Highly recommend!
Chloe . 2022-06-25
MORE AT Just Eat
This is the fifth time I have ordered from here and everytime the food is stunning and the delivery drivers are lovely.
megan . 2022-05-28
MORE AT Just Eat
Excellent food excellent service
Patricia . 2022-05-23
MORE AT Just Eat
NO TARTER SAUCE FOR THE FISH SO THAT WAS SPOILT , LATE SERVICE AS THE DELIVERY MAN WENT NEXT DOOR SO FOOD WAS COLD ,I CANT UNDERSTAND THIS 7A IS ON MY FRONT DOOR LARGER THAN LIFE ,HOW THE HECK DID THEY GO TO NO 7? USED TO BE EXCELLENT SERVICE ,I PAID £4 DELIVERY SO YOUD THINK THEY WOULD GET THIS RIGHT ?SURLY AT THAT PRICE ?NO THEY WENT NEXT DOOR
HELEN . 2022-05-01
MORE AT Just Eat
Food took over an hour to arrive. Chips were slightly tough again, although fish was nice (as usual).
Elisabeth . 2022-04-20
MORE AT Just Eat
First estimated arrival time was 19:35-19:55. After they failed to arrive within this time an hour after I ordered the food I put in request online to say they were late. It was then updated to 20:15pm. That time came and went and still no food was here. I put another request in and tried to call the restaurant with no answer. Online just eat said they put in request for some money back. Food finally arrived 2 hours later. I tried to ask the driver since I was having trouble getting through to the restaurant about money back for very late service. I was shocked when the driver was walking away while I was trying to sort order out. I asked her to please stop and she said she doesn't care and not her problem swinging her arms completely unprofessional and disrespectful for a service a customer has paid for and 2 hours late. I finally got through to the restaurant and was told nothing they can do as busy. So they happy to take customers money and not provide a professional service. Due to hungry children I had no option but to accept the order. Terrible service as the food wasn't even warm either for 2 burgers. The ice cream was melted.
Tamalyn . 2022-04-14
MORE AT Just Eat
Food was suppose to be here at 8.15 it showed up at 9.24 after 3 calls to the shop would not reccomend food is great but the wait is shocking you will not be hungry by the time it shows up
Paul . 2022-04-14
MORE AT Just Eat
After all good reviews, food wasn't up to others. Fish and chips were warm not hot and the batter was soggy with quite a small fish compared to others, but still tasty.
Alex . 2022-04-12
MORE AT Just Eat
I don't like greasy fish and chips and these were perfect. Crispy coating on the fish, and chips were the same, not greasy. I have a new chippy to order from. Will definitely order again from Joe's.
Lex . 2022-04-11
MORE AT Just Eat
Arrived early, food/shake was perfect, 100% will order again
Richard . 2022-04-02
MORE AT Just Eat
Food was just ok but needed warming up
Paul . 2022-04-01
MORE AT Just Eat
my dad had chicken curry and chip from this fish shop and was sick half hour after eatting it and he still not right now
gemma morgan-elliott . 2022-03-29
MORE AT Google
Really nice food and really quick delivery
Leanne . 2022-03-28
MORE AT Just Eat
Great food, hot and well packed. Friendly delivery driver, very pleasant.
Wayne . 2022-03-26
MORE AT Just Eat
The burgers we had were gorgeous but on the menu it did say that there would be red onions on the burgers but there was only lettuce I know it’s a tiny thing but thought I’d just give some feedback
Naomi . 2022-03-26
MORE AT Just Eat
Just eat messed up and allowed me to order from Joes Fish shop, witch i didn't know they don't deliver in my area, till after i refreshed just eat. joes delivered the food and it was amazing. gutted now that I'm not able to order from here again because I'm out side the area :(
gavin . 2022-03-23
MORE AT Just Eat
Food arriving boiling hot, all fresh and the best I’ve had in the area. Definitely will be ordering again.
Chloe . 2022-03-18
MORE AT Just Eat
Absolutely fantastic service and food as always! One of the best chippies around and I’ll definitely be ordering again!
Calum . 2022-03-17
MORE AT Just Eat
Absolutely delicious! Best burger I've had in a long time felt restaurant worthy 😍
Mariann . 2022-03-16
MORE AT Just Eat
Lovely food! Arrived on time, delivery driver was also very friendly. Thank you
Natalie . 2022-03-09
MORE AT Just Eat
Honestly perfect. Food was lovely - decent sized portions, decently priced & was so well made. Milkshakes were also incredibly & I’d highly recommend
Ashley . 2022-03-08
MORE AT Just Eat
Food was absolutely lovely, tad late but other than that absolutely fantastic and definitely will be ordering again, thanks for a lovely meal.
Calum . 2022-02-28
MORE AT Just Eat
Not the best Fish Ok , Chips rubbish, not whith the money
Malcolm Jones . 2022-02-26
MORE AT Google
Great chips, waffles and milkshakes
RACHEL . 2022-02-21
MORE AT Just Eat
Food took almost 2 hours from order to deliver but was definitely worth the wait. The milkshakes are amazing
Emma . 2022-02-12
MORE AT Just Eat
Waited 2 hours before food came. Really lovely food but I was ready to eat my boots it took so long
Rob Morville . 2022-02-12
MORE AT Google
A couple of items missing from my order initially. Issue resolved quickly and very satisfactory. Fantastic delivery service 🚚
Louis . 2022-02-07
MORE AT Just Eat
Shame as heard good reviews. Food took hour and half to arrive and wasn’t worth the wait. Maybe they were just having a bad day.
Sharon . 2022-02-07
MORE AT Just Eat
Food is really nice from here and its about average price been going to this chip shop on and off for 15 years and still going good 👍🏻
R white (Chalky) . 2022-02-07
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South Wales
224 Opinions
We've dined at the Taj restaurant twice in the last few months, and each time, the food has been absolutely delicious with an extensive menu offering a great variety of dishes. The decor is inviting and stylish, and the overall ambiance is lovely. However, the service speed could use improvement, as we've waited nearly an hour and a half on both visits before receiving our main courses. During our recent visit, we were there for around three hours, and we noticed that the table next to us had dirty plates and leftover food from previous guests that remained uncleared for a concerning amount of time. The staff didn't seem to prioritise addressing this. That said, the quality of the food is undeniable, and the prices are quite reasonable. The staff are friendly, and the restaurant has great potential. With just a bit more attention to detail in service and cleanliness, it could truly stand out as an exceptional dining experience.
132 Opinions
I rarely write reviews, but after my recent experience at the Butchers Arms, I felt it was necessary to share what happened. Unfortunately, it was a huge letdown from start to finish, with poor service and some really unprofessional behaviour from both the staff and management. When we first arrived, we were told it would be at least 30 minutes before we'd be served because they were "too busy." When we asked if we could at least sit at our table and grab drinks from the bar in the meantime, we were told, "If you really want to, but it's too hectic at the moment." After sitting for 45 minutes with no service at all, we finally had to ask for menus, which took another 20 minutes to be brought to us. We understood that there would could have been a wait for food, but the issues kept piling up. Staff constantly stated how stressed, busy they were. Our starters arrived at different times, so two of us ate starters with our hands after asking for cutlery twice and they weren't given because they were in the wash. No napkins either, and when we asked for them twice, we were told they hadn't been folded yet. One of us had to go behind the bar to grab them ourselves. To top it off, we ordered drinks during our meal that were never written down, and they were completely forgotten. When we asked again after our food finished, we were told they didn't have any available glasses so we had to wait. So we ended up eating our meal without drinks, which was incredibly frustrating. When we finally spoke to the manager about the issues throughout the night not mentioning any waiters names, their response only made things worse. Instead of dealing with the complaint privately and professionally, the manager discussed it to the member of staff who was serving us when we were still in the restaurant, making the situation feel awkward. The staff member was really upset crying infront of us in the restaurant, and her mother was comforting her in front of everyone, which made us feel even more uncomfortable. No customer should have to go through something like this just for providing constructive feedback. The manager shared the details of our complaint and our names with other customers in the restaurant, including the mother of the staff member serving us. The next day, the staff member's mother has contacted me directly, asking me to call her about the complaint, stating how 'disrespectful' we have been to her daughter (when nothing but politeness was given to our server her daughter through-out the night) and to 'take it up with her and to blame the chef' about the constructive feedback given to the manager in confidentiality about the service we had (nothing to complain about the chef and did not wait too long for our food). This was completely inappropriate and has made me feel very uncomfortable and upset, especially since the issue was supposedly resolved the night before with the manager. We were just trying to express that the service was poor and that the whole experience was handled badly. It's disappointing that a simple complaint about bad service turned into such an uncomfortable situation and been escalated too far with Facebook status from the mother about my group of friends last night. The manager handled the complaint in a way that breached confidentiality and caused unnecessary distress.
45 Opinions
went to a wedding the buffet food run out half the guests didnt get to eat ..when mentioned to staff they did not seem to care ...and the disco was really bad the dj did not have a clue think they was just staff playing music avoid at all cost look elsewhere