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3.0

Based on 41 opinions finded in 1 websites

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Nº 2715 in 3448 in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor413.0

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I have never seen such a rude welcome from employers I took my family for a coffee and not even time to sit down, another guy with glasses comes and tells us, without any good manners, either get a drink or you can't stay here. I tell him that we had just sat down and that we would order. The app to order did not work so we ask how we could go about ordering and the reply from the employer was an annoying "Boh", I add that among other things my wife she was also breastfeeding our baby and some we had to leave.Never seen so little professionalism.The day was October 12th, I hope for you that you don't hire other such people to work.NEVER AGAIN in this place

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gianmariof601 . 2020-10-15

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We love Joe & the Juice and visit them all over Europe and when we’re in London so we love to call into the in store one in Debenhams when we can. They are the same all over so although not the cheapest you know exactly what you will get. The sandwiches are great and gluten free and for anyone with a nut allergy the “pesto” is just basil and cheese - no nuts - so we’ve always been told. Green Mile is my favourite juice- a great way to get lots of good greens as a treat - it’s fairly sweet down to the apple juice! Great atmosphere and quick efficient service.

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markhJ1878CC . 2019-12-29

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Located on ground floor of debenhams- stylish premises and good selection of healthy juices and snacks. However service very poor- staff too busy talking to each other to give any proper service! It looks good, tastes good but staff let it down.

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Kingpaul100 . 2019-10-27

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Excellent service, excellent coffee, excellent value. Great place to sit and relax, sure if there was a door onto Market Street, it would attract a lot more custom.

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Susan E . 2019-05-16

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I often visit Debenhams but I have never been able to even sit in this cafe because the music is so loud. I have complained about this and was told it had to be this loud as this was part of it's atmosphere! I'm sure the poor staff working there will end up with deafness or tinnitus. Until the music is turned down to a more comfortable background level I couldn't even sit in there.

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Charlotte S . 2019-04-04

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Called in for a late breakfast with my children. It's a good location for people watching, but the seating was uncomfortable and the tables weren't properly cleared or cleaned. My toasted sandwhich was cold, and with very meagre filling (what there was did taste good though) and for the price I feel that collecting it yourself and eating from a greaseproof bag is pretty poor. But the wastefulness of disposable cups, tubs and spoons (no matter what they are made of) is distasteful to me. No doubt saves on space and staff, but peddling a healthy menu and using plastic cups seems poorly thought out.

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Naomi C . 2019-03-28

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This is located in Debenhams. Both me and the wife ordered a juice as we were feeling parched from a heavy night before. I had the Iron Man and my wife had Go Away Doc. Both these were refreshing and aided our recovery. We were served efficiently and by a very polite waiter. Juices arrived after about 5 mins. Nice atmosphere.

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trickydisc0 . 2018-12-01

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Young lady who served me took about 15 minutes to bring me my coffee (must have forgotten about my order for a bit because she was stood on her phone for a good 5 minutes of that time doing nothing). Had originally asked for juice recommendations but she was useless with knowing much about what to suggest when I said what sort of taste i'd like. Coffee was disgusting, don't know how anyone can manage to make a latte taste like dirt water. I asked for a refund which she said no to, despite me only having 2 sips of it before taking it back up to her, so it wasn't like i'd drank the whole thing then asked for my money back! Heard a gentleman who'd been behind me in the queue also complaining to his friend about his drink and the staff member, really shocking service from a miserable girl who looked like she'd rather be anywhere but there. Cafe was also quite unclean, table was sticky and crumbs on the floor - daren't have asked the young girl to clean it up though, god forbid she have to do any real work and come off her phone to provide some decent service! Spoke to Debenhams staff about my experience, they agreed and said they don't bother going in there when certain Joe and the Juice staff members are working, but have assured me other colleagues in the cafe give great service, most likely won't bother visiting again to see if that's true though. It's not rocket science to make a decent coffee (especially when you've got a machine doing all the work) and it's definitely not hard to learn a bit of customer service, unimpressed.

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Sandra F . 2018-11-17

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Located inside debenhams Manchester, love there spicy tuna sandwich with avocado, serve nice coffee here also

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GLOBALADVENTURE1 . 2018-11-11

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This is my favourite coffee place in Manchester and would highly recommend the Joes Green Mile juice..also amazing coffee.. Some of the staff are nice...others are awesome! No favourites here though! Highly recommended

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JakobCarrington . 2018-11-09

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The sandwiches general taste great at other branches. Last time in the Manchester branch they had burnt my Gluten Free sandwich. So i politely asked if they wouldn't overdo it this time. Instead of saying sorry of course not the blame was shifted on me saying the bread is doughy and needs extra time, the guy had such a bad attitude. I apologized for my concern when i went to pick up it up he still had an attitude and didn't even reply to my thank you. Your killing your brand with bad customer service

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246asma786 . 2018-10-29

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Used to be a regular at the Fig and Sparrow, but one day a few weeks ago decided to give Joe and the Juice a go. Was absolutely lovely and became my new go-to place for a coffee, also liked the selection of juices they had too. Must have had new staff in because a girl i'd not seen before made drinks for my wife and I on Monday and couldn't have got things more wrong if she'd tried. Gave me a cold cappuccino (which tasted more like a bad flat white) and my wife a room temperature juice with chunks of fruit sitting at the bottom of it. To make things worse the cafe was empty yet she still called me over to get the drinks instead of bringing them to us! Won't bother going again.

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Scott O . 2018-10-16

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I'm surprised at the poor reviews here, because my experiences at Joe and the Juice have been good. I mean, I've only been three times over the last two years, but all three times were good. Considering the placement of this coffee bar, it's cool. My wife and I had Iced Coffee, the service was friendly and quick, and the coffee was strong, tasty and brewed nicely. I also like the look of the place. I can't judge the food, but based on the hot and iced coffee I've had here, I can't complain. It isn't artisan stuff, and isn't the most spectacular setting in Manchester, obviously, but for a quick cup of joe, or juice... I dig it.

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ChrisCummings . 2018-09-30

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Do yourself a favour and don't bother with this cafe bar. The service was dreadful, my friend and I ordered two lattes and we were asked to take a seat as it would be 10 minutes wait....there was only two other people in the café?! The guy behind the counter said he would bring the drinks over if he had time as he was really busy...really? We were just meeting for a chat so we weren't on a schedule so took a seat. The coffee arrived 15 minutes later in paper cups, luke warm and it wasn't even good coffee. Do not waste your time and money on this place, walk across the road to Costa. Dreadful coffee, dreadful service...never again.

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ameliaaliced . 2018-09-13

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Staff pleasant but the place is tired and tables needed cleaning. I bought a sandwich which turned out to be a toastie. Don’t know what the bread was but hard and burnt. I was told that all sandwiches in Denmark were toasted! No mention of that on menu. Served on paper serviette. For the cost I would have expected at least a plate and a cup, not a paper one. Surprised that Debenhams have allowed this in their store.

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Dee T . 2018-08-12

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Service was decent, coffee was pretty good but flip me it was loud!! It was like a night club we couldn’t even hear each other speak! (And I’m not even old either)

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Jstours17 . 2017-12-24

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My wife and I popped in this trendy looking little cafe for a coffee. One of my pet hates is being served tea or coffee in paper or plastic cups, so when I collected the cups I was not happy, as they were cardboard. I...

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William J . 2017-12-22

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Called in for lunch while in the city centre, food was ok, service was ok, but deafening head banging music - could only communicate with sign language !

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ricardoire . 2017-10-26

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Surprising: Set within a department store...... enticed in with cool lounge tunes, more expected in 'Dome' of Ibiza's D'Alt Villa fame! Relaxed oasis, comfy and the regular guys serving make this place - making a coffee and bringing it to table being one reason. Coffee...

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markinmanchesteruk . 2017-09-26

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I have visited on a Sunday at 16:25 and was basically told that they have already done the last orders, no more?!?! 30mins before closing? Are you guys for real? I was a returning customer in many of the branches in London, this Manchester experience...

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kuczikd . 2017-09-24

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They did not serve us at 4:25pm because they said they are closing but they actually was making drink. The shop closing time at 5pm and also staff was also rude. I do not recomend at all.

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Vyxykee . 2017-09-24

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Been here twice now and am not really sure why. I don't subscribe to the energising super-food jargon that's bandied around so much these days. I go here because the juices are nice, really fruity and served cold. My wife ordered a pick-me-up and I...

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Peter H . 2017-09-14

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Popped in mid-shop for a sit down and a brew on Wednesday 04/07, the place was clean and tidy, however the music was so loud that I couldn't hear myself speak or even think. Paid almost £5 for a flat white and a cup of...

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jadec963 . 2017-07-04

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this place could do with a number of changes. I have visited a number of times, just to get a coffee to go and 1) it tastes differently depending on who makes it 2) they really need to start providing paper sleeves for the cups...

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O_kocim . 2017-05-07

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2 coffees, 1 tea and 1 hot choc ...£11. Don't mind but not in a paper cup!!!! Really!! Dirty tables and floor..very loud music..... should gone to yates..proper cups and clean ..all for £6

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KathyH720 . 2017-03-20

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We first tried joes in Stockholm and luckily found this one in Manchester. It has a really nice atmosphere and the staff are helpful.

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M6066WYanthonyc . 2017-03-11

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Loved the drinks different to your typical costa, Starbucks style etc. Just wish there were more in Manchester, lovely decor and great selection of drinks, also friendly staff.

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LouisaH1997 . 2017-03-06

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The aesthetic is a little different and relaxing, the staff greeted me with a smile and helped me chose my drink and sandwich. The Tuna sandwich was brilliantly made, flavours were spot on. The juice drink was one of the signatures. Apart from the over...

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Daniel B . 2017-02-23

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Great coffee great beats funky art Am only writing this bit as I need to write 200 words min but love it

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chriseatsart . 2017-02-20

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Been here a few times with my partner. Really nice smoothies. Nice layout, even though it's small it feels really spacious. Also love the music they play here! Creates a really good vibe.

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m1990d . 2016-11-08

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dunno about the juice but it is the best coffee by far in Manchester. They lose a star though because each time you have to go through the performace of giving your name, being told to take a seat and then wait 5mins for your...

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vtwindr . 2016-06-16

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Popped in for a quick 'pit stop' whilst shopping. The service was next level rude and worst of all there was blood on the napkin from the waiters cut finger (only positive was he did have a blue plaster on) when I told the 'waiter'...

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Travell1ng . 2016-03-05

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Nice to find such a pleasing juice bar Lots of freshly made options served in dome capped cups . The apple, mint and ginger was a refreshing change from normal coffee stop options . Really a nice change from the caffeine fixes that fill our...

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happylemon . 2016-02-09

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The coffee is superb with a vast menu. The music is seriously cool and the general atmos all round is chilled. The barista is a master and it always feels like a shame to drink the coffee and ruin the pattern he creates with the...

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Jordo81 . 2016-01-05

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First time visiting this chain and I must say it was the nicest coffee I've had! Staff were polite, kind and fast. Will definitely recommend and visit again!

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Matthew P . 2016-01-03

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Visited this place about three times on visits to the Trafford Centre. We absolutely love the sandwiches in this place which thoroughly beat a meal deal from Boots! The menu is small and simple but the hot sandwiches are well thought out and definitely different....

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Traveleter . 2015-11-11

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This is my first negative review on Trip Advisor but I felt strongly about the poor service received. We ordered two coffees, paid and waited 15 mins. My husband then went to the counter to check where the drinks were. He was advised that they...

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Susia858952 . 2015-08-26

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Visited whilst at the Trafford Centre Upbeat team members and happy to recommend refreshing drink Will definitely visit again

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Paula V . 2015-08-14

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