Jedburgh Woollen Mill in Scottish Borders

Stopped here for lunch, thd outside of the buildings are shabby and drab and are desperately requiring a major update as peeling paint and plastic window covering etc made it look pretty bad tbh, went inside and its in better condition than the outside but feels like a timewarp, very 70/80s vibe and looks it too in places, very polite staff and all items are presented well, large shop with lots of clothing to appeal to more to the elderly and ramblers, the food in the cafe is very basic to what folk would expect nowadays, friendly staff, happy to chat to you, the soup was nice but felt it had been watered down more than it should have been, the fish tasted ok but was definitely frozen fish snd cheapest frozen chips and horrid hatd dried cheap peas, all much too basic seriously, where's the management what are they thinking and what good are they doing, overall, its a shop and cafe lost to the psst yet somehow survives still, heavy investment is urgently required across the premises to help secure its future for the town of Jedburgh which is a beautiful town with lots of history and charm, the Edinburgh wollen mill is letting it down considerably because of its terrible shabby appearance from the roadside whilst driving past, it's got tremendous possibilities just needs for it to be noticed and then realised, I would go back for cup of tea and cake as the large conservatory is a nice feature but the cakes are very basic, unimaginative and cheap also

My sister and I went shopping in the Jedburgh mill , it was a lovely place and had beautiful things to buy gift wise , the staff were pleasant and very customer friendly there names were Carol and Gail If anyone going that way it’s a place not to be missed your surely will buy a bargain

Called in for something to eat while passing, nice clean and tidy place, pleasant people serving and food was great. Definitely be calling in again when out on the motorbikes.

Was having a lovely Christmas drive and it was pouring with rain so we thought let's go somewhere with a carpark so we won't get soaked. Breakfast was tasteless someone was checking the food temps with a thermometer before serving as if they weren't sure the food was ok? Got the breakfast and wanted some butter with my toast but apparently you have to pay extra for the butter that I wanted to put on the dry toast I ordered. Wth is wrong with this place, if people are using this as a toilet and you spending to much on toilet paper then put a sign up telling everyone that you have to charge for condiments to warn them not to come in..... Outrageous.

my family and i had lentil soup each and chips to share . the soup was awful really watered down and tasteless!! . the chips were okay . W e will not be back in the future ! really awful

Very poor egg sandwich.All mayonnaise and virtually no egg it seemed.What there was was very very finely chopped.My friend had good soup and the coffee was fine.

Went to Edinburgh Woolen Mill Best sandwiches ever tasted ! Scones to die for. Too late for breakfast . Next time Clothes are beautiful in both Jedburgh and Edinburgh mills. Very reasonable prices. Will be returning often

As a regular visitor, I have none of the complaints of some one- time visitors below. The restaurant aims to give travellers a reasonable choice of quick meals/ snacks, with toilets and the possibility of tourist gifts if desired. With excellent and friendly service, what more do you need en route to your final destination, if you don't have the desire or time to go into town to find similar restaurants? Catering at times for large numbers of bus tours ( often unannounced!?), maybe we could cut the staff some slack if errors occur, and actually show some gratitude for service given!

Needs closing down....old fashioned & overpriced clothes ..out of date shortbread. The alcohol couldn't be served as there was a problem with the till. The " restaurant " was watery tea .. I took one look at the food and decided against it..even our driver said he will never stop there again and he told others on the rd

The shop tat, all round shabbiness & toilets dating from the 1980s should have warned us but we just wanted a quick snack & coffee. Our food arrived at the table but one plate had to be returned straight away as the hair garnish, on the salad definitely wasn't requested & we then realised that the paninis had arrived minus mozzarella. It was like being a Faulty Towers extra. Our best advice is to avoid eatting here. If you have to enter, ignore their sign & eat your own food or better still go into Jedburgh town & eat there.

We stopped here recently as we were passing through, wondered why the place was almost empty on a weekend. The food was all frozen and then cooked, nothing fresh and was edible and that was about all. The staff didn't seem to have much of a clue about anything but the big shocker was £1.20 for a single slice of Bread and Butter - really..... that is absolutely outrageous, and 5p a sachet of sauce. Needless to say next time we pass we will drive on!!

Terrible service from all but one member of staff at the tavern today. A group of us arrived with our children after booking a table for 8, we were greeted well and led to a table, my friend was told to park her buggy close by as no one else was booked in to sit near us so we had space, great! More friends decided to join us last minute which we didn’t think would be an issue given the entire restaurants was empty bar one other table. Another women walked over and was beyond rude and abrupt, stating there was no room for the extra 2 adults and 2 children completely put out by another pram? “These tables are all booked out”… eventually it was okay and the setting was “ re-organised and bookings moved” we stayed for food which was regrettable as we all felt very unwelcome. The entire time we were there not one person entered to eat. Food wasn’t great and children’s menu poor to be honest but the service made it even worse. On finishing a friend asked at the bar to pay for what she had eaten and drank.. “ what you are all splitting the bill, great I don’t have patience for this” and walked off for another member of staff to complete the transaction. As regular visitors as we are local to the area visiting the tavern and play park as well as attending several of the “family events” recently ran through the park I can’t express how disappointed I am. This is meant to be a family friendly place and I will not be returning. Shocking service and customer service- no wonder it’s dead

On our way home from a trip to the Borders, we decided to stop here for a look at the shop and a bite to eat. Large premises, clean and sanitisation measures in place. However, I would say the meal was "just OK". I was wondering how the batter on our fish and indeed, the shape of the fish was so perfect before I tasted it, then it dawned on me. This is the type of produce bought from a wholesaler - it wasn't fresh and the texture of the defrosted fish was not very nice at all. Same with the carrot cake - it was "just OK" and obviously, not baked on site, but bought from a wholesaler. Our lunch was also somewhat spoiled by staff members talking very loudly to each other, in fact shouting from the upper level retail side down to the cafe. Keep your chat for out of working hours, please. All in all, not the greatest experience and we certainly wouldn't recommend this place.

Went to this establishment on possibly our first visit for 20 years, We were drawn to it because my late Grandmother and my later father were born in Jedburgh. We were told that my Dads cousin John Moody once had something to do with the business. The shop is excellent for all things Scott’s, gifts, clothing, food treats, alcohol, the staff are very attentive and helpful. The Cafe also is well worth a visit.

always a good stop ,for a cupper and a snack, never miss ,and tell and tell other people if i know they are coming your way, 2 hours from Inchture just right for a break,

Are Shearings coach tours on commission - pit stop here for 34 passengers! Decent cup of tea, quick browse of the usual tourist tat, spent a penny and back on the coach. Needles to say there is plenty of parking.

I have stopped at this cafe many, many times over the years (and glad to see them back open) We had a bacon and square sausage roll each and were so impressed that even though we weren’t hungry we ordered another to share. The roll was buttered then lightly toasted, then loads of well done bacon and a slice of sausage - pure genius!! Already drooling at the thought of stopping by in a fortnight. Service was great by all three ladies and everything seemed spotless.

We live locally and often call for coffee and scones or cake - always very nice. The staff are friendly and helpful. What lets it down is the state of the carpet in the cafe, it's covered in stains. I complained to Customer Services nearly...

Diane & I visited during a 45min stop by our National Holidays driver, we browsed the typically touristy merchandise (seen it all before) and had an entirely average coffee.......

Plenty of decent grub, drinks all good with reasonable prices as well. Good parking and even nice shopping experience.

Stopped here on route to Newcastle for a bite to eat and first impressions was what an Old run down property from the outside but hopefully ok for food. On the special menu was pie of the week Scottish pie which sounded interesting so asked...

Some really lovely things to purchase, ideal for gifts for others or yourself. We bought some jams and shortbread but there were also leads of other stuff such as woollens, clothes etc, what more could you want in a place like this.

Having left Harrogate at 8am we were in need of a coffee and a scone. The coffee machine was out of order but the filter coffee was actually quite tasty. My wife had a very nice scone and I had a lovely Viennese biscuit. It...

Quick coffee and bathroom break. We got a hot latte which hit the spot. We also did a little shopping in the Woollen Mill while we were there and I bought a nice hat.

As you enter the car park the Edinburgh woolen mills shop and cafe is on the left and the Jedburgh Woolen Mills shop and cafe is on the right. I understand that both are owned by EWM. My review is for the Edinburgh Woolen Mills...

Have called in here several times before en route to Scotland, so called in this time while touring the borders.

Visited recently, very friendly staff and breakfast to die for! Drove from Co. Durham just for it! Love this place, have nice cakes too

Called in here recently for coffee and cake. I don’t think I have seen anywhere with such filthy carpets and neglected air about if in a very long time. I’m surprised that they are allowed to serve food here!

Come on Jedburgh! This place is awful ! We went in today 4/10/2019 for soup, latte on the loo . The table hadn’t been wiped , a knife still had debris on it . The soup came out of a large liquid sachet , heated...

We have been coming here for many years, as a necessary stop off on our way to and from Fife. We’ve noticed the increase in prices it’s the seasons, and the tired looking stock laid out. The cafés on both sides now seem more intent...

called in sunday on A bus trip, we had a lovely breakfast each, with tea and coffee, all were spot on. The place was spotless, the prices good, and the staff great. Weve been a few times, and the place is always great, will be...

Nice place to stop for a coffee Good selection of food Friendly staff, very helpful Break the journey up

We needed coffee so called in here. Must admit the plastic table clothes didn't do it for me but the coffee was good as was the scone. Also did some shopping in the attached clothes, gifts shops and came away well pleased.

Called in here for lunch, ordered battered cod and chips, scotch pie with tea and coffee. The pie was the last one and hard and dry, probably stood too long under the heat lamp, the fish was grey looking and not very tasty, tartare sauce...

Stopped on way home to get some gifts in the shop and decided to grab a quick bite to eat and drink before traveling south. Coffee was great staff cheery and welcoming.

Always call in at the Jedburgh Woolen Mill when in the area to stock up on Shortbread and whiskey. This time we decided to have a meal in the Cafe.

My wife and I were staying across the road at the Caravan site and couldn't resist a walk over to the woollen mill.It actually looked a little run down from the outside but it was very pleasant inside with the usual offerings on display.There was so much to look at and the place in general was very busy as there are buses chartered especially for visiting the mill.

Usual Sale advertised - a few items only. Rest of stock run of the Mill ! as found in all such shops. Good café.

Dropped in for a coffee recently, Limited choice of scones, no chat when paying and little interest shown to customers. Assistant seemed too keen to get back to chatting to others standing idle in the kitchen. Seating area lacks any atmosphere and couldn't wait to finish and go. Plenty of nice friendly eating places in Jedburgh, give this place a miss.

Onze eerste middag pauze stop in Schotland. Het ziet er uit als een grote winkel met aan de zijkant een restaurant gedeelte. De winkel kan je voorzien van allerlei lokale en Schotse spulletjes, zoals kilt, whisky en lokale etenswaar. Het restaurant zitgedeelte bevindt zich, zoals gezegd, aan de zijkant. Je zit dan in een grote serre. Overal is glas waardoor de ruimte lekker open en licht oogt.

Stopped for breakfast with the family. The women on the grill wasn't very polite and the girl on the till, who took our order, couldn't count. I got an extra item on my breakfast and my wife was also told you can pick one more item when she had already picked her 9 items. Better getting extra though! Food was really good, cooked fresh and the prices were reasonable.

Always very helpful and accomodatingn to our group , food excellent , and staff great , marvelous value for money

Appalling, food looked and tasted like it had been dropped on the floor, scraped up and put back on the plate! Beans that have been reheated multiple times and have that horrid taste too...

This is a great little find. All the staff are very friendly and helpful. Nothing was too much trouble. Thanks for making the visit great

Very similar to the next door EWM. Has a very average cafe.(better to cross the road and go to the Border Meringue opposite the Shell garage in an industrial unit.....but it's brilliant)

Dropped in for a look through the shop and lunch. Staff were friendly and helpful. Had lasagne with salad and garlic bread, piping hot, well cooked and presented.

Located on the A68 on the north side of the town the Jedburgh Woolen Mill is a large store filled with all thing Scottish with a large eatery attached. We arrived about 1300 and had some really good coffee and some very average toasted sandwiches, Staff were a bit brusque , toilets clean and plenty parking.

We had to eat here as everywhere was shut - we didn’t realise 2nd Jan was a Scottish Bank Holiday!! Pleasantly surprised - good food, friendly staff, reasonable prices!

stopped off en route to short break to Scotland (again) for breakfast, freshly cooked and good value.staff friendly and helpful too.Stopped again on return journey for coffees and cake-again very good.

Lots of choice of items from clothes to biscuits to buy all well priced. The shop is big and has some lovely woollen items. The staff are really nice and the car park is right outside and free. The cafe has a good selection on the menu and the food is really nice. My only criticism is that the heating is on full blast and the cafe front is all glass so the sun is blaring making it difficult to get a seat out of the glare. We left quickly as the heat was immense in the cafe and uncomfortable. Blinds on the windows might help

Looking for a comfort stop we called into the Jedburgh Woollen Mill - Felt a bit basic but clean warm & inviting with a great range of options - staff were great & the food ideal to get us going again - we also did some shopping with some great deals & the toilets were clean & tidy - great little place to call in

There are two woollen mills side by side in Jedburgh. We went to the one on the right as you drive into the carpark. Walk Past the special offers and sale goods to the cafe at the far end of the shop.

We always stop off here on our journey south , no matter what time of day it always has plenty of choice, very good selection of cakes. It's good that you get pots of tea, staff always pleasant.

Sell all sorts here and quite a choice. Cafe nice as well. Recommend tarten fleece as well priced and have whisky tasting samples on sometimes.

Lovely place, nice decor, and very reasonable prices for such a good feed. Food was good basic stuff, and nice that we were offered the choice of mug or cup for coffee/tea, as some places serve in tiny cups.

Soup is always delicious and sandwiches too. Good value and plenty of seating. Need cushions on the chairs as they can be a bit uncomfortable. Friendly staff.

Very friendly and helpful staff,loads to choose from,great for gifts or something for yourself.Will go in again if wanting gifts while in Jedburgh

Decided on a bite to eat for lunch at this cafe. Looks a bit tired especially the carpet but breakfast baps & sausages were nice. Fairtrade coffee was nice as well. Avoid the toilets they're discusting.

I had a short stop for tea and a sandwich. Good tea and good sandwich, staff were polite and helpful, service was fast.

Good quality of products throughout the shop. Great choices of nice fabrics such as scarves, cardigans. So many brands of whisky. However, the service in the cafe could be improved. After standing in the queue to be served, suddenly those behind us were being served and their orders being dealt with. On enquiring, we were told that our orders would be taken and dealt with by the person operating the cash till although a few of us were still waiting before reaching her.So much confusion for a simple service of breakfast and coffee. Why is this particular system is in operation is beyond my comprehension as I have never come across this system before. It was simply chaotic. The bacon rolls were ok with few bits of bacon and mug of tea was fine. It was a let down simply by the chaotic system of service. There were not that many visitors in the cafe to be served. Poor service.

stopped off en route to short break to Scotland for breakfast, freshly cooked and good value.staff friendly and helpful too.Stopped again on return journey for coffees and cake-again very good.

Not impressed. There's a continual supply of tourists on buses, which I have to assume means that customers will turn up despite the quality of food and drinks.

Needed some extra clothes on holiday and didn’t want to travel far. This place had sufficient choice (for him) to allow purchase of trousers and tops at reasonable prices. However, I couldn’t believe the number of buses pulling in with coach-loads of shoppers. Not my idea of a great day out...

Don't get me wrong, I love my bit of heather and tartan, but most of this stuff is from China, including most of the jumpers and clothing, though the prices might lead you to think they were UK made. The staff is friendly and helpful though.

Very pro-Scotland with a host of garments, souvenirs and whisky to tempt visitors. The restaurant also supplies tasty meals and snacks.

Reasonable prices and a fair choice Food tasty and prices reasonable - can get crowded if all the coaches arrive together

Used to be in quite regularly and the hot chocolate was lovley and the food was too but started to go down a bit with the food and the hot chocolate was changed no where near as nice too not been back for food for a while now

Surprisingly large retail area with a wide variety of goods - clothes as well as souvenirs and (very expensive) whiskies. The café is very good with outside tables

Called in mainly for a comfort break, but stayed for a cup of tea.

Thought it was a "Woolen Shop" due to its name, One has to enter the restaurant through the shop. The food was nothing great, but the service by the staff was good. The shop had some nice souvenirs.

Stopped for a browse and lunch whilst on our holidays. Shop was very busy and crowded. Glass house restaurant was lovely in the sun. For me there wasn’t overly a lot to choose from for lunch that didn’t have bread or chips or batter so settled with Fish and Chips which was good.

Confusing, but this cafe is signed "EDINBURGH WOOLLEN MILL"... but is one and the same with the JEDBURGH WOOLLEN MILL. I stopped off here with some biker friends after a long day's ride-out. Now, I'm always apprehensive about this country's attempts at making decent coffee but I decided to take a chance. I was pleasantly surprised! Although not to Italian coffee and 'coffee-shop' standard, it was actually not too bad. My biggest pleasure, however, was the "Gypsy Cream" 'biscuit'/tray bake... it was delicious!!! The best I'd ever had! In fact, so good that I had to buy another to take back home to Edinburgh with me. When I got back, the 'delicacy' didn't last long! Devoured easily and hastily. Staff were very nice and friendly.

Stopped here for a cuppa and a look around the shop. Some nice things in the shop and quite a range of souvenirs.

The shop had some really interesting items and good discounts on jumpers and fleeces. We bought a couple of fleeces which were originally £38 each but reduced to £18 each.

called in to get a light lunch but nothing on the menue so had scones and a coffe how ever the scones were dry and tasteless and the coffe was cold

great place to break up journey to Scotland. Breakfasts are freshly cooked and good value.Staff friendly and helpful.

Stopped here on our way back to blighty for breakfast and it was fab 6 items for £3.50 great value for money and tasted lovely.

This cafe is situated inside the Woollen Mill shop. The food is delicious and reasonably priced, and the staff are very helpful and pleasant. The hot beef baps with gravy are delicious, as are the pulled pork baps. Well worth a visit.

Jedburgh and Edinburgh Woollen Mills Next to each other. Lots of choice of clothing, gifts, childrens toys, souvenirs ,Edible goods and alcohol on offer in both places. Excellent for coffee shops also, and toilet facilites available. Staff always friendly and helpful Lots of good bargains to be had.

The Jedburgh woollen mill was good for a light lunch or coffee stop. Food wasn't made on the premises, I don't think. However it was lovely and clean and pleasant staff

great for breakfast and other meals look good.Stopped off here on way to and back from Scotland.Staff friendly and helpful.Food very reasonably priced

Went here with urquarts on way to garve. Nice stop off, choice of two shops, both with loos, cafes, and plenty of shortbread!!! , also sold clothes and gifts. Nice clean tidy shops.

We enjoy driving down to Jedburgh and go for a lunch or tea while visiting the Mill as well. If family or friends from abroad come to visit we take them there for the usual Scottish souvenirs shopping in the Mill and then we go for lunch or coffee/tea break. The restaurant is big and welcoming and the staff is friendly and always willing to help. We enjoy it here and will always go back.

Very friendly staff but coffee wasn’t good - millionaires shortbread looked good but shortbread wasn’t shortbread.

A côté du resto, il y a une boutique, pour acheter divers items, bon prix, bon service. et les prix sont justes.

Called in on a whim while passing. Early morning tea was the aim.

Had a surprisingly good cheddar jacket potato here at the cafe on our bus trip stop. Also a great shop to stop and look around in for Scottish gifts and other merchandise.

Went back for breakfast again after about 4mths and had a much much beter time ,breakfast was great this time cooked served nicely by a lady called Karen,thankyou very much

The choice was good and the food was reasonable if a bit overpriced. The service was friendly but slow at the till.

Lots on offer here, variety of souvenirs, amazing choice of gins and other alcoholic beverages to purchase in gift boxes. Staff very helpful and friendly. Managed to buy a few early Christmas presents, and lots of items were in the sale which was very welcome. Saw a very nice cafe attached with interesting menu, but didn't partake.

What an awful experience this place was. We visited for a coffee and a snack, we should have know better once we saw the place but were committed. The menu was very poor, I wanted a scotch pie but they were unable to serve me one without chips and beans (computer says no!) One of our party went for this option, the pie was awful and he left his chips and beans as they were so bad. The coffee was like warm water and had little taste. Then to cap it off, a quick visit to the toilet wasn't good either they were dirty and I could blow as hard as the hand drier. Give this place a wide berth at all costs.

We stopped for scones and tea around 4pm, the tea was fine, the scones were dry and we were bluntly told after a few minutes that they were closing. Not very good customer service. Could do better. They are sometimes very busy with coach tour groups but we were the only ones there this time.

This was our first visit here for a few years and it was a lovely surprise. We had the hot beef sandwiches and a cake and they were all delicious. The staff were very friendly and helpful and the service was excellent. I would recommend this place for a passing visit.

We popped in as a family and I found it to be designed for coach trips of people. Decent enough shop and food looked good but nothing special. Overpriced too to be honest (whiskeys that can be bought at Tesco much higher priced here). American/Australian coach parties were in their element so happy days.

Went in to have breakfast and browse around. The breakfast items were out under a lamp. I asked for crispy bacon for a bacon roll but they said that was the only bacon they had. The meaty part was pink and the fat part was white. Looked to be microwaved. So that was a no to crispy bacon for me !! But my husband likes to eat fat so he was given 4 pieces in a roll. I asked for a sausage roll instead. I was given 2 sausages in a big bap that left half the sandwich with nothing in. I asked for another sausage to fill up the empty space. the staff member said that is all they give and I complained that it was a half empty roll . She reluctantly put another sausage in. Then my husband saw fried bread and asked for two half slices. We found a table under the glass roof that let the sun pour in and sat down. We tried the fried bread. Not only was it cold but it was so greasy that it dripped fat. It was difficult to cut. It was disgusting. The meal cost almost £12 to include a separate roll and a scone to try later. Rolls were supposed to cost £2.75 each. Never ever again !!!!

Went in for a look on our visit to the lovely town of Jedburgh and spent a canny whack on gifts and clothing, well presented and the staff all new what they were doing , i noticed it had a cafe too. Enjoyed our visit.

Wasn't expecting much but the staff were very lovely and that immediately set my hopes up. Even though it was getting close to the end of breakfast service they specifically made some more hash browns just for me, so they were hot and piping when they were put on my plate along with the rest of the English breakfast. Everything was perfect and still piping hot, for a very reasonable price. Large mug of tea given as well-lovely time! Perfect way to end our trip to Scotland.

There is a lot to see here. Prices tend to be in on higher side as expected at a tourist attraction spot.Rather put off by attitude of café staff, I know they are busy but rudeness is not excuse. A helpful attitude would be better than a curt one. At the till if foreign students have difficulty with our money, perhaps better to help them than be short and impatient and keep flexing your hand to hurry them up. The staff could do with better training and manners

This was a welcome find for a much needed break from driving. Staff very friendly and helpful. We had cold drinks and cakes. Very clean, bright and welcoming

From my headline you might expect a higher rating than three stars. We were travelling northwards home from a mini break in York and stopped at Jedburgh. We would normally go to a different restaurant for lunch but it was a local holiday and there were no tables available there.The service and attention from staff was the highlight of our visit so deserves top billing. They were cheery friendly and from what we could see they worked hard even when there did my appear to be much to do. The beverages were great but the food fell below expectations. We were hungry and wanted to get away on our journey so did not complain. We both had baked potato which had a consistency and texture that told us it was overbaked and should not have been served up for eating. The skin was inedible because it was so tough. The inner potato was close to mush. The filling of tuna mayo had a higher level of mayo than we would have chosen or made for ourselves. Not good, but filled a hole. But for the staff and the quality of service I would have rated this experience lower than three stars.To improve, it's quite simple. Bin food that's past it rather than serving it up. Having not been here before and having not read any of its reviews I'm not sure if this experience is typical or not but we'll read others reviews before we next visit if there is a possibility of eating here again.