Jam Restaurant & Bar in Liverpool

I celebrated my hen do here last night and I was very impressed!! The venue was fabulous and tailored to my hen do especially with the personalised touches. Table service was fantastic the staff couldn’t do enough and the singer was brilliant! Thank you!

Had my 60th birthday party here and all the staff, including the singer, made it very special. There were 34 guests and they catered to all our needs. The food was delicious, there was table service for drinks. The music was excellent and varied and the singer was very personable. The interior is beautifully decorated with pink balloons. Overall it was a brilliant evening. Would highly recommend thank you so much.

Lovely place and great atmosphere

Was there as part of our daughter's hen party celebrations. Perfect venue for such,the floral walls for photos and the glitz of the whole place. Minor fault i have is the lighting for photos isn't great. We had afternoon tea and it was impeccable. Service was excellent without being overpowering and the food was just perfect, fresh and filling and lots of it. Thank you on and all

The vegan afternoon tea option was average. So was the vegetarian. Two little pieces of pepper and some mayonnaise in some bread does not equal the non vegan options served. Asked for water three times, yet was ignored. Had to keep asking. Pushed for you to buy extra food alongside your afternoon tea, despite it already being expensive enough. Had loads of tea options but didn't offer you any of them. Just said tea or coffee. That's it. Nicely decorated for a girly event but the food is incredibly disappointing

HEN PARTY - This place is all about the look, but majorly lacking on the food front. Sandwiches were in an awful soft baguette, and the cakes were terrible. Our tea was served after the food. We booked here using a package, so had no option. But if I did get to choose, I would choose elsewhere.

This place is absolutely beautiful inside and the managerial staff r lovely and helpful however the young girls serving were a bit snotty and the price for the drinks was extortionate and the food wasn't upto much for what we paid for it ....

Only giving 2 stars because the act Tina Turner tribute was fantastic. Sadly the service and food was not. Afternoon TEA is called that for a reason. Twice had to ask for tea. They seemed short staffed as thre were only two servers and they were mostly trying to sell CHIPS!!! really?? Chips scones and sandwiches. Food was not good. Drinks overpriced. The only good thing was the entertainment. But we can go to most city centre bars and be entertained for free.

Family baby shower the venue was decorated beautiful the staff very polite lots of fun great food

Strongly recommend this place. Had my daughter’s baby shower there on 2’nd March for 30 people . Staff went above and beyond to make the occasion perfect . Afternoon tea was great and the venue was presented to an excellent standard befitting the occassion. Thanks so much for making this day so memorable Angela Bayley Hughes

Lovely atmosphere staff very attentive food was good and really y good price

Great venue good afternoon tea & entertainment brilliant

Absolutely fabulous afternoon service entertainment brilliant atmosphere young handsome bartender made the best cocktail ever well done to all can't wait to return

Been here atleast a handful of times, the decor is beautiful, and the afternoon tea is well presented and tasty!would defo recommend the salt and pepper chunky chips, they are out of this world, staff are lovely aswel

Had a great afternoon. The food was lovely, and the singer's were brilliant.

Would highly recommend anyone avoid this place - the manager was nothing short of rude and obnoxious in catering to pre-informed dietary requirements. Even resorting to lies and petty facial expressions, you actually can’t make it up! Fair enough if they hadn't heard of the requirement before, get in touch to ask or google it but they decided to plough on and provide the normal offering of which our friend could eat next to nothing after paying £26. The tables were incredibly cramped, afternoon tea was really poor - the only edible item presented were scones, evidenced by the volume of food left by the entire party. Afternoon was still enjoyed but purely due to the company, not the substandard service provided by Jam. Please go to any other restaurant / bar in the city.

Fantastic hospitality, food (especially the salt and pepper chips) and atmosphere for my friend's retirement do. I would strongly recommend.

AVOID!! I arranged a baby shower for my sister and honestly from start to finish never felt so uncomfortable at a place I paid for the service. Myself and the mum to be arrived early as we had made some favours for a the table. To be met by the owner stood at the top of the stairs literally looking down on us, the first thing she said was "and where do you think you're going with that" I feel maybe hello would be a better way to welcome paying customer's as the way I was addressed set the tone for the day. Fair enough the owner advised it does state in the terms that were sent via email you couldn't bring them, my fault I didn't read the terms and conditions. Must also be in the terms about paying the balance 14 days prior to booking (this makes sense now as if you were to pay on the day I doubt anyone would pay for the service JAM provides) The food (afternoon tea) I'd be surprised if any of it was fresh. I Did enjoy the scone but that's about it. From the not so warm welcome, to the manager stood head counting and watching us it all felt very much like a school trip for badly behaved children. I'd advise anyone who is thinking of booking JAM to book a Karen restaurant atleast then you'll expect to be treated like scum. The owner is the rudest most unprofessional person I've ever come across. We had booked from 4-7pm, the tables were cleared from 17:50, last orders @18:10. Rushed from start to finish. A member of our party was 15 minutes late due to a delayed train, the owner came over after doing a head count and announced everyone is here so we will begin we asked to wait a few minutes for the person who was late to which the owner proceeded to argue with several members of the group about 40 people being there when in fact only 38 were there and waiting on the late member to make it 39 as another person had cancelled. Honestly shocking, and actually really upset that what should of been a really happy and joyous celebration was tarnished repeatedly throughout the day by such a rude obnoxious person. After speaking to others who had there own party's there it seems to be a reoccurring theme with the owners from Jam and they don't take any criticism on board at all. Also seems they have stopped replying to bad reviews and instead create false good ones for themselves

We attended a baby shower this evening and I can honestly say that we have never experienced a worse hospitality response from the owner. From the outset, she was deliberately rude and obstructive. Her attitude throughout the evening was appalling and her people skills were non existent. Would highly recommend people stay away from this establishment if you want to celebrate a special occasion.

Manager was so rude from the offset, made the entire baby shower party feel unwanted. We asked for tissue or tinfoil to give out cake and was abruptly told no. Manager then called last orders 50 mins before our party was due to finish. Would not recommend, awful establishment I’ve never experienced rudeness like this.

Absolutely beautiful venue, perfect for the start of our hen do. We had afternoon tea which was pretty nice, the warm scone was the highlight! Only dropped a star because looking at our booking we were supposed to have tea with our food which was never offered or mentioned - we did order cocktails while we waited but I would've appreciated the tea with the food as advertised.

Lovely afternoon tea but service was slow, we had to ask for our drinks a couple of times and waited quite a while. The staff were obviously working hard but it seemed really understaffed considering there were large group bookings in.

I am disgusted with the management and staff. 1 member of our group was charged £19-40 for 2 grasses of coke when spoke to the manager .it turned out she was charged for 2 cocktails someone else ordered and they refused her a refund. And then a member of staff cleared the table and took £50 which belonged to another member of our group.

Absolutely amazing service. Booking the bridal package was made easy with excellent customer service. The food was amazing and organised fantastically. Entertainment was engaging getting people up dancing. I would definitely recommend this venue it’s so pretty and looks even better in real life! Thank you all so much

There for a hen night ( 3 / 4 other hen night in ) was going to play a hoopla game of get the rings over a plastic willie , told no you can't play that it might offend other people 😕 Food was lovely although rushed and steak had quite a bit of gristle on 10.40 told bar was on last orders although it's 12am close so expect bar to be 11.30 close 11 at earliest

Absolutely amazing experience, such a stunning venue. Came for my hen do does not disappoint ❤️

Lovely afternoon tea!! Ideal set up for bridal showers/hen parties. Very girly!

I can't thank the staff enough for the time we had here. We were there for a bridal brunch. The food was all pre-ordered and was absolutely delicious! The decor in the restaurant is absolutely beautiful. The staff were incredible and so friendly. Extremely accommodating and allowed us to spend alot of time taking photographs in front of the beautiful flower walls with the most amazing light designs. I can't recommend this restaurant enough for all your celebration needs! If I could give more stars, I absolutely would!

Absolutely brilliant! Service was great as was the food. Entertainment fantastic. Definitely geared up for hen parties, it was a great night, would definitely recommend,

We had a baby shower in march ,The club is beautifully decorated, service was 1st class,food was so fresh , staff couldn't do enough for us , highly recommend 🤩

Went to Jam today for the first time for Mother's Day Afternoon Tea and it was absolutely gorgeous. The staff were lovely and the live singer was fab! Had a really lovely time with my family thank you Jam!

Went today with my daughters and granddaughters for afternoon tea and it was lovely really enjoyed it thank you!

I honestly can’t thank the staff at Jam enough after our hen do plans being cancelled less than 48hours before the day Jam fitted 15 of us in for afternoon tea which was so delicious, entertainment was amazing and of course the decorations!! Thank you again you saved my best friends hen do!!! Everything was amazing from start to finish xx

Very nice place, food was spot on, but was quite expensive, for food and drinks.

If I could give zero stars - I would! Had a booking for 15 people, paid for & preordered. They cancelled it 2 weeks before - disgusted. We were upset when they originally sent an email regarding having no live entertainment on our night due to “the big party cancelling”. Which surely isn’t our fault. And makes you feel very inferior when you’re spending £550+ at a venue!! When I asked for some kind of compensation due to this supposedly being a “unique experience” rather than just a normal meal we’d get anywhere. They then cancelled our whole booking!!! The customer service was awful - tone of the email disgusting and completely unapologetic. Absolutely disgraceful. Steer clear at all costs unless you want heartbreak 2 weeks before your booking!!

Horrible rude staff only interested in the money

Lovely Afternoon Tea booking for my daughter's 30th birthday Place was super clean, great atmosphere, wonderful decor. Yummy food and drinks. I was given a very special pot of tea by Management. We were realy impressed. Fabulous toliets too !! Loved it ❤️ Thank you. Mrs L Green xx

I cannot fault this venue. We've just spent the afternoon here for my sisters baby shower and everything was perfect. I'd highly recommend Jam restaurant & bar to anyone looking for a fantastic place to hold a party.

We went to their Motown afternoon tea . The venue was beautifully decorated. Great atmosphere everyone singing alone and good entertainment. They provided me with glutenfree alternative dietary requirements. They were just not as tasty. Perhaps a little more research here. Bottomless tea made up for it !

We went this afternoon for a Motown afternoon tea. The staff are amazing nothing too much trouble. Service excellent. The live performance was amazing. Would definitely book again.

Booked for our Xmas night out 10/12/2022 we had a great night food was lovely and live music was a great night really enjoyed it and the atmosphere lovely decorations and the service was excellent would definitely recommend for your Christmas party thanks xx

Nice place for a Christmas Party

Had a couple of cocktails here,the owner lovely lady very friendly a real girls place

I was really disappointed with the afternoon tea. We had booked this for 27 people for a baby shower as I had previously had mine here and the food had been lovely. Everyone paid £25 only to be served the sandwiches which were on a soft roll cut into 4 the fillings were practically non existent and and not appetising at all. Tuna, egg, ham and cheese with a pickle sauce. My 9 year old could have made better sandwiches. One of the guests who is 7 weeks away from giving birth was given water in a decanter, only to realise when she had nearly drank this is was actually moldy at the bottom. The cake selection wasnt great either the only nice thing was the scones. Its such a shame as the staff were great, but everyone in the group was really disappointed with the food especially after paying £25. I unfortunately will not be going back and I will not be recommending this place to anybody in the future.

A lovely place and friendly staff, went to a baby shower there. Unfortunately afternoon T for £25 is overpriced. The butties where baguettes which was all bread and hardly any filling. Triangle sandwiches and wraps would he more appropriate. For 28 people that's alot of money being spent and even alot more on drinks. Only 3 cocktails on menu just needs abit more variety.

Staff were very friendly and were there for everything we needed. Food was gorgeous! Thanks for a really great afternoon

We had dinner for my friends hen party. The food, cocktails and staff were amazing and the restaurant is stunning 😍

Came for a baby shower. Very glittery place which is beautiful for girly party. I had starter prawn cocktail and salmon for main course. Everything are perfect as it is.

Beautiful setting for my daughters hen night and the food, service and entertainment was first class

Afternoon tea with ‘ladies that lunch ‘ to celebrate a birthday absolutely brilliant gluten free options lovely staff very attentive couldn’t find enough for us would recommend

We had a lovely baby shower afternoon tea for 21 people on Sunday. The food was delicious and there was plenty of it. Our waiter Liam was helpful and entertaining, nothing was too much for him. The decor was beautiful and the correspondence from booking to event was really good via email. I had to change the number of guests a couple of times and we also required 2 different diet requirements. None of this was a problem and was dealt with, without any fuss at all.

Food and atmosphere was very good 👍

A nice looking venue that has little to offer beyond a decent Instagram pic. Staff felt very pushy on time and buying extra’s, though ironically called last order on drinks 45 minutes before we were due to leave… Food was dreadful, an ‘afternoon tea’ assortment of half-baked baguettes with barley any fillings and range of stale, dry cakes. The amount of food left considering everyone was starving before sitting down was telling. Only reason most of us didn’t say anything at the time was in respect of our friend, to ensure she had a good time.

First time visit, really impressed, food lovely, owner was really friendly, will go again

Got the feeling the manager was a bit overbearing, which made for an awkward atmosphere among the staff. The settings were beautiful, but the staff spent the whole afternoon rearranging the furniture around us whilst we were eating, very distracting. Cocktails were delicious and strong, as they should be. And the scones were HUGE. We went for a birthday, but there were several baby showers and Hen partys in whilst we were there. The afternoon tea was pretty good on the whole 👍

Stunning little restaurant. We went for a hen do, and had to wait for the hen to arrive the staff were amazing with us. Nothing was to much trouble, when we finished eating there was live music on. Instagramable little jewel. Lasses get yourself there...

Really poor, the manageress was really rude, didn't get anything we liked, afternoon tea they called it.....not sure they know what afternoon tea looks like......

Absolutely fantastic ace staff were great not a big lover of the hot food as it wasn't very hot x

Baby Shower was just lovely, Afternoon tea was delicious and staff where lovely. Venue is beautiful, recommended.

Absolutely beautiful experience from start to finish , staff were so helpful always there when needed. Best part we couldn't finish it and they packed it all up and let us take it home, cannot fault anything.

Absolutely gorgeous place. Staff and owner amazing

Absolutely Stunning place.. staff very attentive xx food good cocktails amazing!! Defo recommend.. 💜

Really disappointed. Requested to book for a meal for a hen do Very quick to reply which was great but as soon as you ask anything else or ask for help to explain how it all works ( take note don’t bother asking about anything other than the Prosecco package or afternoon tea ) they just say no we don’t offer that to anything you ask. Such a shame as I was so excited to book here as it’s gorgeous. It turns out now we do have the time to do two courses as previously we didn’t (Jam said 1hr 15 wasn’t ample time, fair enough)and that was the issue I was trying to work around but I have chosen somewhere else now where the people were friendly and helpful.

Approached a problem with the front of house who didn’t care, addressed the problem on trip advisor to which they outright lied in a reply, then instagrammed them privately to ask again why they lied to which they blocked me! Trust me, don’t bother going here unless you keep your expectations low and then you won’t be disappointed.

Lovely inside …But the meal at £33 per head was a waste of money the steak was as tough as old Boots the knife wouldn’t even cut it. We were a party of 40 or more & I was given 4 steaks to bring home from friends.for my dog .the prawn cocktail was mostly thick sickly sauce with very few prawns.I’d not eaten all day looking forward to the meal…well came home hungry. Would Never eat there again.

Had a fabulous evening for my niece's hen party food atmosphere,service and staff were exceptional. Would recommend to all, as we do not live in Liverpool think it maybe a while before I'm able to return. 🥲

Amazing service and lovely afternoon tea deserts and coffee! The staff are very friendly!

Gorgeous venue and staff are lovely too

Amazing place! Like a fairy tale 😍

It’s worth noting that deposits are 100% non-refundable. I booked a table for a birthday party and cancelled well in advance. None of the deposit was refunded. Money for nothing.

Love this place food and drinks delicious!! Great for little girly dates

Fabulous evening at JAM for works Christmas party. Ann Marie & staff were wonderful. Thank you so much . We will definitely return x

Friendly staff. Contemporary feel. Afternoon tea was excellent. All dietary needs catered for. Will definitely be back. 🥂🥂🥂

Was here for a 40th staff was brilliant friendly and very professional. Manager was amazing nothing was too much. Place is spotless and decor is gourgeous. Food is spot on👍👌🥂

Lovely experience in the most amazing bar I’ve seen. If pink/lilac and sparkles are your thing then this place is a MUST. Fantastic afternoon tea experience, wonderful staff, and they cater for gluten free/ vegan/vegetarian , which is wonderful. 10/10 for customer care , thank you

Went here for a baby shower. It's absolutely gorgeous in here, great for all you instagrammers who like taking pics

Can't recommend enough! Staff lovely, decor breathtaking.

Food was gorgeous staff very friendly amazing place

Beautiful place, lovely decor, nice atmosphere and great service. Staff were all lovely

Cannot recommend this gorgeous place enough ! Staff very accommodating and friendly, decor just beautiful. Thank you !

Fabulous and friendly. Food was amazing too

What a brilliant night we had at Jam Restaurant & Bar- We didn't want to leave! Organised the meal as an ideal place for a hen party due to the beautiful décor. Travelled from Newcastle and we were not disappointed! The food was absolutely beautiful and so cheap. The staff were brilliant and extremely helpful throughout the whole booking process and made our Bride feel so special on the night. Would highly recommend!

Daughter went to a birthday party here was absolutely beautiful. Staff was lovely.

Such a cute place.,the staff were very nice and welcoming.

Lovely afternoon. Good food and great staff

Amazing cocktails amd good food, I am a vegetarian and really enjoyed myself. Service was fast and friendly

Prices disgusting for food and drinks 1 roast potatoe on meal

Staff didn't know what rose wine was, service from some staff extremely slow, nice place, afternoon tea left a lot to be desired

Great food, cocktails and service

Beautiful food service and drinks

Slow staff who got every thing wrong . wrong drinks twice waited ages .but place was dead clean an toilet spotless won't b returning bill was over £100 not worth it for what we got ended up leaving an going else where to socialise.

Fantastic as always. Wonderful staff. Well looked after.

What a venue! Gorgeous glitzy and spotless Staff were wonderful. So hard not being able to dance under current restrictions but still a great night out x

Absolutely love this place. Such a lovely welcoming atmosphere everytime we visit. We came for an afternoon tea today and felt very safe and the food was unreal, they just can't do enough for you. (Recommend adding the hone cooked chips on to an afternoon tea as they are delicious) definitely worth a visit when in the city centre. Can't wait for our next treat!

Lovely place, lovely cocktails would definitely go again

My friend and I went in for a quick cocktail with our wives, apart from the owner, we were the only 2 guys in a room full of about 50 women. But the atmosphere was so good we stayed for an hour and indulged in 2 each of their tasty pina coladas.

Gorgeous Afternoon Tea, and lovely staff

Suprise Birthday treat for are daughter 💕 Afternoon tea. Staff really helpful and polite. Scone and jam was delicious. The decor is very good lots of lights great with the kids. They even wrapped some leftover cakes to take home. I really enjoyed it and would recommend if you want to make someone's birthday that bit extra special. O yes and make sure you order the salt and pepper chips chunky.😋🥳

We didn’t have a reservation for tea time on Women’s day, but a very nice girl (didn’t catch her name, but she has a tattoo on her left arm) really made an effort and made it possible for us to get a table. The food was delicious, portions are generous, we couldn’t finish it all.

Service was fantastic, food was devine and decor was perfect for our occasion