Jade Garden Chinese Takeaway in Birmingham

To be very clear, I am reviewing the Leicester Square branch as they don't appear to have their own page. This place is absolutely awful. We walked in, said hello, requested our order and the woman at the till had the most disgusting attitude. Not once did she look at me from under her baseball cap, she barked the chosen waffle didn't have ice cream and despite me requesting vanilla, i found when receiving the order she didn't listen. I asked for a small waffle only to be barked at that they only have large. There was no please or thank you, and the till was slammed in temper. Once we got the order the ice cream was salted caramel. But my son, knowing I was agitated by her attitude decided it was likely best I didn't complain. When being barked at that the order was ready, they didn't even offer a spoon. Whilst sat eating, the woman in the baseball was constantly slamming around and the atmosphere was awful. As she got up to go behind the scenes she gave me the most disgusting look and slammed the door. If it wasn't for my 14 year old son waiting ages to try the waffle, I would have happily left it on the counter and left. We did in fact just get up and walk out. When we did walk out I realised it was only one flavour of ice cream uncovered so she clearly put through what she wanted to use it up as it was nearing the end of the day. I dont understand how someone can have so much attitude over what was a bog standard waffle. So whoever she was in the baseball cap, she is vile and should not be allowed to serve customers. We sure as hell won't go back and I really do hope she receives a wake up call soon. Never again.

Ordered here on Deliveroo, the food was pretty good, only thing I would have liked was more veg in the veg noodles as there wasn’t much in there

Avoid at all costs!!!!! Food was late, stone cold!! Had Cantonese chicken & the sauce resembled dishwater!! I have had many Chinese takeaways over the years and this has to be the worst!!

I ordered sweet and sour pork balls and pork fried trice. First dish dry as a bone and second dish no,pork and anaemic looking rice. Ordered from here loads of time but never again. And it was my birthday meal.

Brilliant takeaways always so tasty.