itsu in Uttlesford

I had an excellent experience at the Itsu shop at Stansted Airport. The food was fresh, delicious, and exactly what I needed for a quick and healthy meal before my flight. A special shout-out to Tomas, Evan, and Martin, who went above and beyond with their service. They were incredibly friendly, efficient, and attentive, making sure everything was perfect during my visit. Tomas greeted me with a warm smile, Evan was super helpful when I had questions about the menu, and Martin made sure the entire place was running smoothly. Their teamwork and professionalism truly stood out, and they made the experience even better. Highly recommend stopping by this Itsu location for great food and even better service!

Excellent costumer service by Jago, super quick and nice

Jago and Rob were amazing so sweet amazing customer service, a safe spot after a long day

Reliably fresh and tasty. Friendly and helpful customer service from Jago.

Delicious freshly made Japanese street food. Lots of soups, great for comfort food. Plenty veggie options plus space to sit and friendly staff

My avo rolls were good but had to pick through the whole batch as some barely had any avocado or were falling apart which was disappointing. It was a clean branch, staff keep on top of cleaning that they threw my brand new coffee away & didnt offer to replace it which was annoying since I spent 20 minutes queuing at nero for it. The lady was very unapologetic which wasn’t a great start given it was 5.30am!!!

A good choice of Asian-style meals. The sushi is good and the noodles too.

Lidiane was brilliant, friendly and helpful

Great experience. Thomas and Ania very friendly staff explained everything. Pleasure.

Igo is a very friendly and professional person! I love the illy coffee

Great food and amazing service from Filipa 👍🏻👍🏻👍🏻Thank you 😘

Visit Itsu Stansted every week for my food on my business travel to Ireland. Alissa usually serves me - she is kind and helpful. Great to have a healthy food option for work travels.

Amazing service from riberido shanice and Evan

Usual great food from Itsu, but I was very pleased by the great customer service. Igor at was very nice, able to give a quick chat and a smile, despite being very efficient with the line.

Very great service and very nice staff !I will like to say thank you to Igor !

Elisa was very friendly and attentive. Such a breeze of fresh air in a busy airport. Great food too!

Positive experience at the airport. Large selection of food even at night. The food tasted good and was prepared quickly. Fair price considering the location.

The most amazing soups and sushi. So fresh and tasty.

Amazing service from Kalliopi, Tom,keyligh ,robes and Martine. Highly recommend it you love sushi and it’s soup

Amazing stuff and the food is delicious!!

Very friendly staff great food, ivy

Customer service was very good and the food was so delicious

Great and fast service from Tom and Katie I was really happy with the way I was served.

Amazing service by a lady called Elisa really good custemer service

Great food, great service, friendly staff

Great food, attentive staff. I recommend it, even for Italian travellers!

A friendly staff by the name of Igor greeted and assisted me with the menu since it was my first time at Itsu, excellent food, nice place, spent a pleasant evening.

Best place in the whole airport, choices for every taste. Totally recommend.

Philipa was super friendly and offered great customer service.

Great customer experiance great staff

Very helpful and polite staff very good customer service specially Filipa

Ivy was very welcoming and very nice at even 5 in the morning which was so lovley! Food was great also!

Staff very friendly, helpfull. Always fresh food

Came to get my breakfast, was served by Elisa, she gave me amazing suggestions and was very welcoming!

Fantastic and wonderful service. Elisa was amazing and friendly. Tasty food and nice. I would definitely recommend.

Great food and service. Especially the Thai chicken that was highly recommended by Kalliopi Papadopoulou was tasty and well cooked. This lady was so helpful and advised me about my options as I was so unsure of what to eat and which would be a nice choice.

Always quick, fresh and highest quality service. Recommend that place as spot to eat while frying from Stansted

Itsu is always my go to for fresh, healthy food. Staff is always helpful and service is fast. The lady that served me, I think her name was Filipa. Thank you so much for a great service. I just wish you sold the sauces you have on the tables.

Friendly staff and delicious sushi, as always from Itsu. Despite the busy airport, the staff efficiently manages the queue.👏👏👏

I would like to give a big thanks for the amazing service I received from Lidiane; she was just fantastic. I was confused about what order; she just gave me a few options, and together, we found healthy and good food options.

Very helpful and friendly staff, good food.

Ivy gave great customer experience

Brilliant service from lovely Elisal, the food is brilliant and the atmosphere great! Deffo come again!

Elisa served me and was absolutely amazing. She was so friendly and helpful with helping me choose what sushi I wanted!

I had a fantastic experience, my server Elisa gave excellent customer service and the food was spot on' Would definitely recommend

Very good service, very attentive and friendly team. Very happy with the service

As a regular Itsu customer, I’m always impressed by the fresh and healthy options available. The sushi and hot dishes are delicious, and it’s perfect for a quick lunch on the go. The staff are always friendly, and the service is fast. The prices are fair, though I sometimes wish the portions were a bit larger. Overall, Itsu is my go-to for tasty, nutritious food when I’m short on time.

The best place to eat at the airport, always fresh and tasty 😋 👌 Highly recommended 👌

Love all the vegan options ,they are super delicious and tasty ! 😋 service is always on the highest expectation! 👏 Simply the best 👌

Ivy, Filipa and Ania amazing service they require big promotions

The food was delicious and the people there are really lovely. I enjoy come there when I have the chance.

Filipa,Ivy and Ania serve me today at Stansted airport… very impressed with the excellent service and hospitality.. very friendly and welcoming…will definitely recommend to anyone travelling through stansted..

Very polite and Qick service. Really like Itsu food as it always fresh and taste great! If I'm there I aways gets my food from them! Always satisfied with them 😊

Yummy food on the go. Elizabeth gave me really good customer service and helped me choose the right meal. I’ll be back!

Yummy food on the go. Elizabeth gave me really good customer service and helped me choose the right meal. I’ll be back!

Very polite and Qick service. Really like Itsu food as it always fresh and taste great! If I'm there I aways gets my food from them! Always satisfied with them 😊

Always friendly and helpful. Healthy food. Keep smiling!

Went it during noon for a quick brunch. A friendly staff by the name of Igor greeted and assisted me with the menu since it was my first time at Itsu. He was very attentive and knowledgeable. The whole experience was a breeze and I had a wonderful experience dining in. Hope to be back sometime again.

the best employees I had see , so attentive and knowledgeable of the products they have

Great atmosphere, amazing and professional staff

Food was delicious and service was amazing . Guy name Evan was so great helps me with everything what I need . And recommend me were nice Thai chicken. Absolutely fabulous

Great service and friendly staff!!

Awesome staff, freshly made food all times i visit store.

Great staff and great food. lovely

Fast awesome service, Delicious food. 10/10 would recommend.

Allways a pleasure to eat at Itsu, good food, amaizing service,100% recomended

Best place to stop at the airport

They are starting to take the piss with their prices. The sushi is average, rice is dry like it was boiled at the beginning of the day.

I normally like Itsu - it’s a treat. But the breakfast bacon & miso egg bao at Stansted is one of the worst things I have ever eaten. Almost completely tasteless, just an odd tang to the egg that must have been the ‘miso’ bit (didn’t taste of miso, though). Bacon looked boiled and was leathery. Eggs were runny. Bao bun had the texture of damp cardboard. Simultaneously chewy and runny. Ugh.

Great hospitality , smiling team and great breakfast selection.

5 stars! Amazing service! Delicious food!

Best place for breakfast before a flight

Amazing service kind worker great! Generosity

Amazing! Internet was down so they comp’d us our lunch (family of 5!). Very friendly and made a sticky situation much better.

Go here every time I’m at Stansted and never disappointed. Food always fresh and staff are super nice and helpful!!

Silvia helped us getting the food even when the system was down 💪🏼👍!!! Great customer service

Fantastic manager looked after us really well. High quality food

The service I recieved from Itsu was fantastic. The staff were welcoming and polite throughout the experience.

I always stop in Itsu for a meal. Amazing vegan options. Affordable and nice taste

Lovely worker served me at itsu, perfect customer service thank youuuuu x

Very nice food and great people :)

Horrible company, offered my son a trial shift, kept postponing, he even showed up for 1, and they said manager was off, he doesn't have petrol to waste!! Filling the position before honoring all trials! Nasty

Do not ever buy matcha latte from this place , it’s like green water with a little drop of milk, and they say it should be like that ! Shame !! £4 just went to the bin .

That this store is listed as 'itsu - stanstead' sums up the lack of effort and care. (Stanstead is a small village in Suffolk, Stansted is the airport where this counter is). The same basic level of focus carries through to the quality of the food. Portions are minimal, the taste and flavours are chaotic. Of course I'm not expecting an outstanding meal, I do know I'm ordering from an Itsu(!), but this is a store that could improve. Positives were that the staff were polite, and the environment clean and hygienic.

Breakfast miso egg bao with bacon was rather small and underwhelming for the price. Coffee ☕️ (illy) was awful! Weak and tasteless. I asked for a flat white but frankly it could have been anything. Comes from the machine so don’t get your hopes high. Service was good and polite. The lady was cleaning tables as well as guarding the seating area only for Itsu customers 👍 (I am looking at you Pret!)

I got the spicy chicken teriyaki bowl which was only half full. For £10 you’d expect more than a snack why not just put more rice in? Flavour wasn’t great didn’t taste very Japanese.

Sushi was nice but all of the nigiri tasted like wasabi which completely ruined it for me as I don't like wasabi

good for eating fast food before flight

Really good customer service and great food!

Best breakfast ever. Very good service and polite staff. My favourite stop before flying.

Thank you very much Itsu, for taking care of me with that wonderful attitude and kindness at 4 in the morning when I was just tired. excellent breakfast and coffee. Alex or Alexandra I don't remember your name well but thank you for that beautiful smile ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Well , I love Japanese food , so to have salmon sushi 🍣 for breakfast with my usual cappuccino in airport was best option to choose from , easy 5 stars from me ( updated review )

We went there in the very early morning and the service we had was amazing. Aleksandra the manager was very friendly, and she was very smily as well. The bao I had was amazing . Anytime I’m going back I will definitely have food there. Raccomanded for a very tasty and bit different breakfast.

Nice, fresh food with good price!

Un petit sushi avant de prendre son vol de retour. Ce restaurant rapide est parfait pour un petit encas avant de prendre son vol. Les propositions sont variées et les prix sont abordables. Le plus important est de trouver une place assise.

The best coffee at the airport!

Like a normal Itsu, but with Lukewarm drinks, no chopsticks, no wasabi. Nice staff can only go so far.

"Want some food with your salt?" Then itsu stansted is for you

Before my flight to Istanbul I visited Itsu and was pleasantly surprised by the choices ! I had to take a good few minutes to choose between the sushi and hot food but I ultimately chose the miso detox, super healthy and the girl that served me (blueish hair with a big black ribbon) was friendly and fantastic at suggesting me dishes and I’m glad I chose this dish with her great help! Will come back again

Had a nice meals after a flitgh 5/5 recommend the staff is very friendly and accommodating