Based on 62 opinions finded in 1 websites
Based on 62 opinions finded in 1 websites
Opinions
Terrible. This service was an awful experience. Firstly the menu is unclear and the server was not any help to clear it up. Secondly the food was delivered cold and greasy/oily and the portions were not equal. We were over charged for our food which we tried to talk to the server about but he brushed it off rudely like it was irrelevant. To finish the experience off the delivery driver did not have any change which was not acceptable and was not very pleasant to talk to. This experience was not acceptable as they should be professionals and take responsibility for their mistakes and actions. I will not be returning and I do not recommended going here. Definitely not worth the money. Disgraceful.
Trip47194479210 . 2024-04-12
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This review is for take away food. We were delighted with our food last night, best Chinese food in a long, long time. Everything was hot and fresh, no soggy vegetables. Although one of our dishes wasn’t on the menu, it was no trouble to make it and was prepared perfectly. Tofu can be over cooked but this wasn’t. Will definitely use again.
FRANCES M . 2023-08-25
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Decent enough Chinese, good portion sizes and good delivery time. Would try again when back in the area.
Rachael . 2022-10-14
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I ordered chips and curry sauce for myself as I was home alone . What arrived was a rice tub sized portion of chips with a drizzle of curry sauce ..I also ordered prawn crackers .. thank god for them .. poor show
Adove6 . 2022-08-14
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Thoroughly enjoyed our takeaway for four people. Ordered way too much, as portions were generous but it was all good.
PaulRo . 2021-06-26
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Ever since the lockdown rules came in been patiently waiting for this place to reopen and we weren't disappointed lovely food yet again
Ian_lorraine_1908 . 2020-05-16
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We called in to the Imperial for a takeaway a couple of times whilst in Carnoustie for the Tassie golf competition. The service was excellent and we hardly had to wait for our order to be cooked. I can especially recommend the crispy beef and the special chow mein - absolutely delicious!
smarri0 . 2019-09-17
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Holiday treat on a Wednesday night! I phoned in the order and turned up to pay and collect and the food was ready. The staff were friendly and helpful. When we got home the order was still hot and correct. We mixed it up a bit this time with the order to try some new dishes and were not disappointed. The food was excellent. The portion size and quality of the food is value for money..
RenateBelle . 2019-07-07
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One street in Carnoustie has most of the take-away restaurants. We found the Imperial Chinese and really enjoyed the dished we chose. Better than our local at home. Delicious Prawn Toast, and a tasy special curry meant that I had a lovely dinner. Next time we are in town, we'll be back. Thanks
DavidC856 . 2019-06-16
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We get a takeaway from the Imperial once a week. The food is very good and the youngsters behind the counter, are friendly and courteous.
John K . 2019-04-01
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We tried this place at the weekend. Service was good and our order was taken quickly. We did not have long to wait as the food arrived quickly. The food was hot, well prepared, and tasty. Everyone enjoyed their meal. Good service and food at reasonable prices. One thing to note is that the take away does not accept credit cards. However, there is a cash line machine 2 mins away.
RenateBelle . 2019-02-24
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We've eaten here twice now when we've been in the area and were impressed on both occasions. We usually eat Indian or Thai because most Chinese restaurants have few options for vegetarians - usually you have a choice of something like veg chow mein, mushroom curry or stir fried vegetables. You get bored with that very quickly. The Imperial has tofu or vegetable options for all of the traditional dishes, and (unlike some of us!) they have the knack of making tofu taste good, which is a real treat. I had the Tofu Satay with fried rice this time. Nicely spicy, very tasty, and with a coating sauce rather than the sort that drowns the rice. My one gripe would be that there is only one veggie starter, veggie spring rolls with a sweet chilli dip. I'm sure the waitress said on the first occasion that we ate there that the chef might be able to do a veggie version of one of the soups, which was very nice of her but Chinese soups do depend very heavily on their stock so it probably wouldn't have worked. There was nothing wrong with them they just weren't what I would have chosen had there been more options.
Greyluvver . 2019-01-18
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We order a takeaway from this restaurant regularly and the food is consistently good. Good level of spice and good quality meat and vegetables which are always fresh.
GlenBrodieOliver . 2019-01-17
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We get a take away from here regularly and always enjoy the food. Consistently well prepared and fresh, delivery is always prompt.
jojoach . 2018-09-16
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Good food restaurant small but don't be deceived staff very pleasant very reasonable would definitely recommend
Nobbie J . 2018-09-02
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20 guests descended on the imperial Chinese restaurant on Friday 3 November we did book in advance as we were told it was small.We were served a fabulous meal and the service was excellent. Would most definitely recommend this restaurant.
kac1137 . 2017-11-08
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This is a very small restaurant ,but the food is very freash and large quantities, I would advise booking early day before if you are staying at a Hotel,and want a change.
crooke130 . 2017-10-19
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Visited the imperial with 2 golf friends, we had the set meal for 3 which was reasonably priced, and was plenty of food for the price of £45.
D2285HWkevinm . 2017-09-14
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We tried a family here and found a little gem. There was a good choice on the menu. Staff were friendly and helpful. The food was well cooked and very tasty. Would return.
RenateBelle . 2017-08-10
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Just moved to Carnoustie and this was the first place we tried. Salt and Pepper chicken is perfect! No faults whatsoever and the new Salt and Pepper chicken balls are just as good. Prices are the usual and staff are lovely :)
HillandDavies . 2017-07-12
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Nos ir fuera del Imperial alrededor de una o dos veces al mes y me han significado a revisión por un tiempo. Buena comida, servicio rápido, el personal es super. Gran tamaño de las porciones y adoramos las bolas de pollo y las costillas peking! Por no mencionar aquellos liberar en el pan de gambas boca. ¡Me encanta! Bien hecho
Collenade . 2017-06-28
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Mi esposa y yo asistimos a este restaurante la noche pasada para un cambio de paisaje. Ambos hemos comido aquí antes y como la última vez la comida era dios y abundante. El servicio fue muy bueno, ya que la camarera era muy atento. El único inconveniente de este lugar es la decoración ya es anticuado y requiere sin embargo un poco de cuidado no me puedo quejar de la comida o el precio!
Alan D . 2017-04-16
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Esta es una familia muy bonita propiedad y gestión de negocios. Uno de los mejores de Escocia :-) El servicio es excelente. La comida es de alta calidad y hechas de buena, ingredientes frescos. El dueño va más allá de ser servicial. Se merece 5 estrellas y más si es posible.
russmclean2016 . 2017-02-17
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We are never disappointed with our carry out at Imperial. Thanks again. The girls are very courteous and helpful with selection. Andy always on hand to offer advice.
speirsatbarry . 2017-01-15
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carnoustie ideal for a quiet stay clean and airy by the sea .beach is good for the children and and a great variety of eating places.good bus and train service into Dundee a good shopping centre
r0berts0nian . 2016-12-05
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Just waited an hour and a half for the delivery of our food, yet no mention of a lengthy wait when ordered. I don't mind waiting that long if the food is good. For a start they don't use thermal bags so the food is cold. The chips were obviously reheats and the sweet chilli chicken tasted very strongly of tomato sauce. It was reasonably priced but then it really only is a bargain if what you receive is what you want. So disappointed. Would rather pay more and get a decent meal.
Racety T . 2016-11-18
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I have ordered food a few times from here and each time the food has been superb but on top of that even on a Saturday I haven't had to wait more than 30 mins usually for a delivery and even when I have been advised an hour it was still just 40 mins - couldn't be happier
Mamabook . 2016-10-18
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Had a sweet and sour chicken carry out. The chicken balls were over cooked and very crispy!!rice was very dry and sauce was very dark coloured and gloopy! I don't think it will be my first choice of Chinese take away in the near future.
lidu165 . 2016-08-24
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We checked out the reviews before eating here and we were disappointed.The selection from the menu was 1st class, two courses and drinks later we were stuffed.It's a family run restaurant who take pride in their food.Will definitely revisit .
Glenkeen1995 . 2016-08-14
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Went after nine we were only ones there. Food was OK! !! Think it would be better if going for take away can't say much more than that
oapme . 2016-07-09
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From it's humble and unpretentious setting, the warm and friendly staff here serve up some great food either in the restaurant or take-a-way. Great value for money and service with a smile.
GrantWithers . 2016-06-27
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Visited here tonight, are reading the reviews, we gad dinner room to ourselves, but the take-away part was busy. Very good range on the menu. We were staying at the golf hotel, and chose to eat out as restaurant in hotel had mixed reviews.The 2 young ladies serving were nice, helpful, knew there stuff. Portions sizes were good, piping hot, and very tasty, I recommend crispy shredded chicken in Peking sauce was lovely.When here in Carnoustie again, will visit again
westchez3 . 2016-05-06
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Friendly and warm staff. Good quality meals for take-away/on the go or dining in. Reasonable prices.
Carnoustie108 . 2016-04-25
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What a gem of a place. The food was fantastic the portions where plentiful. I read a few reviews of the restaurant and this made me and my colleague go for some food as the Indian restaurant near by isn't that good and quite expensive. The Imperial is superb, fantastic value for money. I will be going back there.
iain m . 2016-04-19
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The best chinese I have tasted. Very accommodating to our family. Efficient and friendly service. I would go back.
Car12 . 2016-03-28
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Best Chinese takeaway in Carnoustie out of choice of three also nicer than Indian takeawaysLovely sweet and sour chicken both traditional and Cantonese style are great with rice or chips
jane D . 2016-03-19
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Friendly staff very quick , food excellent, decor not the best but I don't eat the decor.Went with several friends for the evening meal,8 of us dined there and not one complained, they will make anything you want if it's not on the menu, mint service.
Jimmy R . 2016-03-11
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Popped in here after reading the reviews and was not disappointed. Yes the restaurant is very basic but its clean and comfortable but the food more than makes up for the lack of frills. My hubby is not a great fan of Chinese food but came along because he knows I love it I ordered the special chow mein and it was gorgeous and a very generous portion I coaxed hubby into trying the chicken fried rice and he was pleasantly surprised it was well cooked and beautifully presented the staff were very helpful and pleasant all in all a lovely night
Ann H . 2015-11-18
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Basic little restaurant serving good Chinese food, with reasonable prices and friendly service. Recommended by hotel staff as best in Carnoustie.
Gill F . 2015-10-16
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Went here whilst in Carnoustie, found it basic and small but the food was good and the staff very friendly with quick service, my wife did have a problem with her steak she likes it very well done and had to send it back, but no problem they sorted it, even brought her a fresh one and gave us our drinks free, that's a nice touch, the girl was very apologetic, I told her not to worry as my wife's sent back steaks in fancier places than here. We would visit again.
dek670 . 2015-10-05
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Small restaurant , basic tables and décor, but food is extremely good and very well priced. Service is very good, nothing to complain about, everything we ate was fantastic.
ShortShazzy . 2015-08-22
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There are 3 chinese takeaways in Carnoustie, only the Imperial Restaurant has seating arrangements for internal dining. The food is by far the best chinese in the town. it's a pity more people don't sit in to eat there. The takeaway business is thriving, therefore always fresh produce being used. The staff on ther counter are quick and polite, the owner always happy to chat with his customers, highly recommend you try sitting in for once...
938ATRAVELLER . 2015-07-20
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Lovely quiet restaurant. We just dropped in and they accommodated us no problem. The food was lovely and quick and friendly service.
Victoria F . 2015-05-31
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Been here before and food was just as good as last time.Restaurant decor is not the best to entice people in but can't fault the food and service we had.
DaveHen . 2015-02-18
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Dreadful total slop again more upset stomachs I'm glad they have a new shop front perhaps a new cleaning program should be introduced
Stephen G . 2015-01-23
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We have a meal from here once a month. The food is very good, service efficient. Highly recommend it!!
Prudence47 . 2014-08-07
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My family and I have been to this Chinese for a meal this evening we thoroughly enjoyed our evening and the food was excellent I would go as far as to say one of the best Chinese Restaurants we have ever been to. The staff were very efficient and friendly and really could not do enough for us. We would thoroughly recommend it. We also thought it was very good value for money.
Gilly637 . 2014-05-30
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This is now the 3rd time I have been sick after eating the slop that is now being served. This is by far the worst food I have ever eaten and my friends and family have said the same. The final straw was the rat or mouse droppings found in the carrier bag provided. This place needs new owners every time you complain it falls on deaf ears. Please make sure you listen to this as I have a stomach of steel and this is the third time I have been crippled by this food
Stephen G . 2014-05-25
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the best place to have a chinese in town whether it's for a take away or a sit in meal staff are very friendly and helpful
Ian_lorraine_1908 . 2013-12-14
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Visited this restauraunt as a birthday treat and was not disappointed. All staff were so accomodating and made sure that my children were catered for too. The food was amazing and gernerous portions. I would recomend visiting and trying this out, a very nice relaxing enviroment, where you can relax and enjoy some family time. Nothing was too much trouble for the staff, and we will be definately be back to tryout some more of the delicious menu!! :)
sam1mum . 2013-11-14
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My wife and I where staying at the Carnoustie Golf Hotel & Spa and we decided to try this Chinese Restraunt/Take away, In the past we have never minded about the cost of food as long as it was good quality,we spent nearly £45.00 here on the 07/11/13 and to be totaly honest the "Chinese Food" that we where given looked and tasted very very much like food we had sampled at a venue not to long ago and that food had been bought at "Iceland" so my advise if your not desperate for a Chinese meal save yourself a lot of money and a lot of dissapointment.
John S . 2013-11-12
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We had a takeaway from this Chinese while on a break to Carnoustie.From the outside, the premises didn't look very attractive, but the food was really, really nice!
Lupin2 . 2013-10-24
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Visited this Chinese restaurant during a golfing week in Carnoustie.Some of the reviews on TripAdvisor had been favourable & so it was worth a try.It is a little unimpressive from the outside,I think the primary business is for take away food.I asked at the takeaway side if the restaurant was open & a very pleasant young lady showed us to a table in the restaurant side.The decor was a little dated & linen table cloths rather than plastic would have been a great improvement,with the table candles being lit also.Service by the lady I already mentioned was very friendly,prompt & efficient.The food when it arrived was good value,good portions,tasty & well presented.The wine was very reasonably priced also.With a little bit of thought to the ambience this would be a great place to eat.So nearly there,but do the locals want to support the restaurant side even if investment was made to the decor?Thanks to the staff for a tasty meal & good service.
travelling-golfer-uk . 2013-09-06
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We ordered a meal for a small group and despite a relatively large order there were no issues. Every dish was hot and tasty and we did not have to wait long for it to be ready. Throw in some crunchy prawn crackers and a bundle of fortune cookies this made for a super evening in with friends. We will definitely keep this menu and return.
Big_Sam2009 . 2013-04-05
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We have previously used the other Chinese in Carnoustie, one in Dundee and one in Broughty Ferry. And only wish we had tried this sooner. We ordered a carry out and the girl on the counter was really nice, took the dog for a wee wander and returned 15 minutes later. Our food was ready waiting for us. Everything we ordered was really nice and we'll definitely be back.
Cl0ck . 2012-12-06
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We arrived in this restaurant and it looked closed and only takeaway available, but the staff opened up the seating area for us. We had a fabulous meal, with dishes that were so different from your normal chinese. Very impressed with the staff, although not the best looking restaurant we have been in, it was great and didn't break the bank.
pakomayfield . 2012-11-13
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Great choice, great prices and reasonable waiting-times. Delivery is never too long, either. We look forward to a Chinese takeaway, and Imperial deliver every time.
Richard F . 2012-11-11
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Got a take away. Wrong meal sent but was still ok. Shame as was really hungry and deliberated with which take away to go to. Won't go back for a while probably now.
davie1982 . 2012-09-10
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Have been using this restaurant for a few years now. Never been dissatisfied! Good food. Friendly service. Highly recommended.
Leckie1uk . 2012-09-04
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Not much to look at either outside or in but the food was great and plenty of it. all at a reasonable price.
EdinburghGrandad . 2012-05-27
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I have enjoyed travelling all over the world and have tried and tasted most oriental dishes, but with not being able to go away more than once or twice per year, I have to rely on the Local restaurants/take away to indulge in these delights. But early in the New Year I thought I would treat my family to a Local restaurant in Carnoustie, I was not not disappointed. We were made very welcome by Andy and Kelly the owners of the Imperial, my Granddaughter (who is 3) usually is very shy and does not eat a lot,but Andy and Kelly's son Tyler( who is also 3) started to talk to Ava-Jane and they got on like a house on fire and shared dinner and ice cream together while my wife and I were treated to a excellent starter then main course all cooked to the way we liked, both the owners made us very welcome, taking a real interest in how the food was and could not do enough to make sure we enjoyed not only our meal but our whole evening.I can only complement both Andy and Kelly, (not forgetting Tyler for looking after Ava-jane) for a lovely experience and great food, so good in fact my wife, who is usually fussy eater said "that was the best beef curry I have tasted" and even now when she fancies a curry, I need to order from the Imperial and then collect as she will not eat from any other Chinese restaurant or take away, which in itself is a massive complement.So for a really great meal and hospitality I would highly recommend this amazing Family run restaurant.Thank you Andy/Kelly & Staff
DBLFC2 . 2012-02-09
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Visited this jewel in the crown of the east coast of Scotland during a golfing trip to St. Andrews. The service and the (fresh) food were outstanding. This is a must-do for gastronomists..simply the best Chinese food outside of China itself.
ids6 . 2012-02-08
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Thoroughly enjoyed my meal out to this restaurantStaff were so friendly and couldnt do enough for us. We were lucky to meet the owners during our visit and they are such a lovely couple.The food was lovely and all freshly cooked to order,If your ever in the area this place is defo worth a stop by !! 10/10 for me !
Fiona M . 2012-02-07
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Always quick never been disappointed value for money