Hotpot Spot in Cardiff

The staff are so sweet the atmosphere is amazing best experience ever <3

Food was great, and the staff was absolutely wonderful. Highly recommend.

Wonderful experience. Lovely staff, incredible food. Expertly informed on allergies and intolerances. I was really impressed by the whole situation and LOVED my food. 100% going back and bringing more friends with us.

Excellent food, friendly and helpful staff. Had a really lovely, relaxed evening

Wasn't busy at all so a quiet evening. Food was delicious, fresh and tasty. Our 2nd visit and we will be back. Parking is an issue so we took the train

Booked this as a meal for my girlfriend's birthday, service and whole meal was fantastic. Recommendations of what to order and how the restaurant works was really helpful and maximised the experience. Catering to vegetarians was also perfect, will definitely go back.

Honestly one of the best meals I’ve had in cardiff. Highly recommend

Amazing experience, would recommend to everyone. The food was delicious, the service was excellent, and the staff so welcoming and hospitable. Our server was so kind, patient and made us want to come here again and again. If you are in Cardiff, this was a must eat place. I myself am not local but would drive specially in for this.

The perfect autumn treat. Everything was great. We had the Tom yum broth and coconut one, both of which were absolutely delicious. Everything else was fresh, the service was excellent, and to top it off, they had halal options.

Loved it! Don’t know what I was expecting walking in but I was rolling out of there with a smile on my face and a belly full of 10/10 food 🥘 🔥 fantastic atmosphere with the best customer service I’ve experienced in a while…they even gave us a goodie bag with a selection of treats on the way out. It’s the little things that make this place great, the food was delicious, free chargers at tables, a cool interior, I could go on n on. They will definitely be seeing us again soon.

Wonderful place for my mum’s birthday dinner. Service was excellent and they were really helpful - especially with a vegan, vegetarian and a non-spicy person trying to share hotpot! The food was incredible and we really enjoyed the experience, we particularly enjoyed fried tofu, sweet potato noodles, gyoza and spring rolls and the sesame sauce. The sauce portions were generous and really nice. All of the broths we tried - mushroom, mee-shay and satay were incredible and it was nice to be able to take the leftovers home. We’ll definitely be returning 😊

One of the best place in cardiff for service, incredibly friendly and food was amazing. Thank you

I think the standout positive for the restaurant is the service. We asked for recommendations and advice and it was delivered with a genuine desire for us to have an enjoyable meal: no recommending too many dishes or unnecessary extravagance. The vegetables, fish and meat that came out were fresh. The broths were tasty (not just for cooking the food but tasty enough to drink as a broth on their own). There's no pretension about the restaurant. It's a place to keep coming back to.

Had such an amazing evening here with friends - incredible food, helpful staff and cosy atmosphere, will definitely be back soon!

Best place in Cardiff for some amazing asian veg options and lipsmacking flavours! Literally my favourate food place, they also offer freebies when you are leaving the restaurant as a token of appreciation. The staff are also super friendly.

Truly an experience. Got your own hot plate to heat you'll broth. Get your own raw food and put it in. Yummy food. Give it a go. You won't be disappointed. Supper friendly staff. 😋

Awesome place, first time trying hotpot, had everything explained to me and my partner before ordering, and they had a great vegan/vegetarian selection as well as loads for meat lovers too! On top of this as we were leaving they handed us a little bag of treats with a hand written note, which was such a nice touch 100% worth the visit :)

Fantastic place for being the only dedicated hot pot restaurant in Wales, the ingredients for.the hot pot were great, and the broth really stood out. The custom tables also added alot to the experiences just having everything on the table with no added bits. The service was excellent and if you've never had hot pot before this is a very accessible and friendly place to start.

Brought my partner here for her birthday and we both loved it! We expected it to be a little gimmicky but it was fun trying different meats in our broths and enjoying the subtle flavours as the broths reduced in their pots. The service was excellent, our waitress was polite and explained to both if us as we'd never been to a hotpot place before. It's a little pricier than your average Chinese, but honestly, I'd say it's well worth the price.

Brilliant service, probably the best broth or soup I've ever tasted in my life. And the service was literally the best, thank you all so much. 25/09/2024 Came back again for my birthday as it was so good last time, once again enjoyed our time here and hope it'll be a regular thing the next few years. Thank you all once again!

Food on offer was great and nicely priced. Servers were great too. Broths for hotpot were out of this world.

Food on offer was great and nicely priced. Servers were great too. Broths for hotpot were out of this world.

This restaurant is a must try. Super fresh, really tasty, generous portions and under priced. The service is impeccable; this is a casual place so you wouldn't expect it, but the staff are warm, kind and friendly. Every time I have been, something has happened to impress me about their conduct. On this occasion I had a napkin tucked into my shirt because it was white. One of the waiters offered me a clean apron so that I didn't stain it. They are amazing, go give it a try.

Have visited Hot Pot Spot multiple times now and have recommended it to many people, all of whom have equally loved their visits :) This has become one of my favourite places to visit in Cardiff for an evening meal, the food is fresh, tasty and good quality. The servers are always polite, helpful and work very hard. After having visited a few times and trying varied items on the menu, I feel I can list a few of our fave choices below! Beef & ginger broth, my partner likes the spicy broths too but I’m a wimp, Fried tofu, knife pare noodles, mixed meat platter, scallion pancakes & stewed pork bao buns. Thanks again and see you next time!

Have visited Hot Pot Spot multiple times now and have recommended it to many people, all of whom have equally loved their visits :) This has become one of my favourite places to visit in Cardiff for an evening meal, the food is fresh, tasty and good quality. The servers are always polite, helpful and work very hard. After having visited a few times and trying varied items on the menu, I feel I can list a few of our fave choices below! Beef & ginger broth, my partner likes the spicy broths too but I’m a wimp, Fried tofu, knife pare noodles, mixed meat platter, scallion pancakes & stewed pork bao buns. Thanks again and see you next time!

First time there with friends who had been before, it's an unassuming place that lets food and service do the talking. Usually, I'm not too fond of places that make you order on your phone as it takes away from the service aspect (I work hospitality), but on this occasion, it worked better and the great service was still there. Having to cook yourself seems like a chore but the whole experience is much more of a social event, especially with the shots of Soju. Great food, Great staff, unpretentious, and very good price.

I have never had hotpot before besides the self-heating ones so I was very excited to try this. I’m not local to Wales but all the hotpot places in the north of England don’t serve vegetarian broths - I was so glad to find somewhere with a variety of vegetarian options! The servers were polite, you order on an app and the staff explained the process well. Also at the end, the staff gave me a goodie bag full of Asian snacks like pocky and matcha Oreos, which was a lovely personalised touch. It may be a few more years before I venture back to Cardiff but I will be sure to pay this place a visit when I’m back!

This was such a lovely meal. Great food, drinks, and service. Was even given a sweet note at the end with a selection of complimentary chocolate treats. Would definitely come again :)

Pretty amazing place, hidden away a little on the first floor of a backyard. Very modern induction hotpot tables, a good variety of very fresh and high quality meats, fish, vegetables, sauces and broths. The whole place seems to be able to seat about 48 people, and due to the fully digitalized order system, about two servers are able to handle the full restaurant. Once you're done ordering, it takes little time for everything to be set up and the items to arrive. Drinks are great as well. The place could use a little sound treating as it can get quite loud, but that doesn't deter from the stellar quality. Update: 2nd time was just as good.

Really tasty food. Very welcoming, can't wait to visit again!

I’ll definitely be coming back here. Had a lovely experience. I ordered tomato and mee-shay broth with Halal meat feast in addition to noodle caboodle. Was enough for 3-4 people. Everything was incredibly delicious. Would recommend 100%!

A delicious way to enjoy a meal in cheerful surroundings. Everything eaten is fresh. Complimentary dipping sauces are outstanding. The staff is friendly and attentive. It's well worth a visit!

Hidden Gem! Amazing food. Attentive and informative staff. Very allergen friendly. Would reccomend to anyone!

The whole experience was amazing. The staff, the food, and the atmosphere are all great. Loved the halal meats!

This place is amazing! When we first got there we were seated. We were told you can order either through the QR code or we could order through a member of staff and everything was explained with how it works and what to expect. Our lovely waitress also made us a pot of her own special sauce that she uses to enjoy her hotpot and it was delicious and a kind thought! After everything we were handed a little goody bag with a note thanking us for our visit! It was sad to see the place empty and believe they should have much more custom!

Absolutely perfect place. We came to celebrate a birthday and it was made incredibly special. The staff provided us with goody bags, shot tasters and great conversation. Highly recommend. Thank you for everything ❤️

A hidden gem. Food amazing. Staff are 5 star. Friendly and welcoming. If I could rate it 6 stars I would. When I walked in I thought is it going to be good or not. But it definitely excels in the food its serving - hot pot. Plus the band noodles I think they were called which are home made are out of this world if you like noodles. Best to come here and enjoy with a group of people. Or even as a couple. Will definitely be coming again. Stuffed! Thank you

I felt that the food was overpriced but the experience and service was without fault.

A wonderful meal! Good selection of meat/seafood/veg with lovely broths and sauces. Also enjoyed the sides and drinks there. Would particularly like to thank our lovely waitress for her amazing service, extensive knowledge of the food & drink, friendliness and even the lovely handwritten note of thanks & calculating out each person’s portion of the bill at the end, all of which made our first time there so great.

Another lovely hotpot meal at hotpot spot:) easy to recommend, visit if you're in the area!

Absolutely love it. Friendly staff, quick services, reasonable price, and small present when we left. Definitely recommend

This place is AMAZING!! If you’re in Cardiff, pleeeeease visit this place. It’s honestly the best hidden gem in the whole city. The soup is amazingly flavourful and the meat is tender, the gyoza are creamy and delicious and the bao buns are just perfect. Make sure to ask for the off-menu “chinese sauce mix”, which consists of sesame, soy and oyster sauce with crushed garlic and corriander and spring onions. ITS TO DIE FOR!!! The chicken broth tastes like a homemade chicken soup, and the tomato broth was amazingly flavourful with sour and salty notes. We got the meat and vegetable mix set tray, which came with beef and pork slices and a small selection of raw veggies. We also got a seafood item made with bamboo rolls and fish paste! It was amazing… definitely the best restaurant in Cardiff. The staff are amazingly kind, they go through the hotpot process very clearly, so you know exactly what to do. I would eat there every day if I could!! <333

We went for my wife's birthday and had a lovely time. It was our first time at a hot pot restaurant but the staff were very friendly and helped us with how it all works. They were even kind enough to give my wife a bag of snacks on our way out. Highly recommend you try them out :)

Lovely place. Amazing food and honestly great value for money. Plenty of halal options as well. It seemed they were understaffed for the night so the food was slightly late but they gave us a discount and free dessert - great service!

Delicious flavourful spicy hotpots with great service

absolutely love coming here. i have been dozens of times now and would never get tired. service is so fast and the staff are always lovely. the peanut satay broth and fried/chewy tofu are my fave along with the bao. can't wait till my next visit

The food is so good, the host is great, they were very nice and hardworking especially lovely guy with short beard He is amazing !!! Won’t be the last time

Great service and even better food

Fabulous Hot Pot. The only one in Wales we were led to believe. Broths are very tasty and a good quantity of meat and veg to dip in and enjoy. 😋

It was our first time, and the staff were clear at explaining how the hot pot situation worked. They were very accommodating for us having a child and buggy as well as for catering for a table split of vegans and omnivores; they were very considerate and made sure there wouldn't be a chance of cross contamination. Their menu is extensive and can cater well for all dietary requirements. I couldn't compliment enough how lovely the staff were from back in the kitchen to the front of house; they made us feel so welcome. To top it off, the food was fresh, tasted absolutely banging, and was an enjoyable experience for all of us. I will be coming back, I will be banging on about it to my friends!!

Had the most positive experience with my boyfriend. The food was delicious and such a creative idea.We were served by Mya who was absolutely wonderful and ensured we had everything we needed and even gave us a gift bag at the end with a lovely note. We are both not local to the area but would 100% return again and recommend to anyone. Thank you Hotpot Spot!

Wonderful broth, great service, fab cocktails.

Great for vegans. The food was amazing and it was fun to cook stuff yourself at the table!

Food was amazing, really good selection of drinks beers and cocktails were amazing! Tristan’s service was next to none - will deffo be back!

The staff are lovely. The price is on the pricier side but worth it. They also gave us a gift since it was our first time.

Service is fantastic, great at explaining how the process works, ordering a soup/broth for the middle of the table,then adding your own meat or vegetable with rice or noodles. A fun experience and definitely worth a try if you enjoy your Asian cuisine. Food of good quality and taste. Will return.

This was my first hotpot experience and I will definitely be back. The staff were very polite, eager to help and took time to explain how hot pot worked. The food was delicious, super fresh and they have something for everyone, and are happy to accommodate dietary needs. The restaurant was clean, and had nice extras like phone chargers at the table. Can’t wait until my next visit!

Lovely service, great food. We enjoyed our first hot pot experience !! :))

Simply fantastic. We went with a party of 5 and the server there was lovely and incredibly helpful to us hotpot newbies. They also had no problem at all with my nut allergy. Everything was delicious, fresh, and service was quick whilst also allowing us to stay for plenty of time to order additional dishes. They even gave us a wonderful goodie bag at the end for our first visit. We will undoubtedly be returning again, hopefully sooner rather than later.

Had a wonderful time here. Food was so good, staff were super friendly and helpful. Even gave us some freebies and wrote a lovely note as it was our first time. Definitely returning!

Wonderful service and food! Had never been to a hotpot place but they made it so accessible, the inside is so nice, the staff are so nice and there are so many options. They even have chargers in the table. Definitely would come back.

From the beginning to the end customer service was spot on. Also baby friendly restaurant. The food we really enjoyed as they catered halal meat. Would definitely recommend and will be back again.

Amazing food with very helpful and friendly staff. Highly recommend :)

Lovely lovely food! Good value for money, and such lovely staff! Cannot recommend enough both times have been so enjoyable xx

Delicious food in a unique setting, making it an experience you have to try. Highly recommend.

Delicious hot pot broth and dining experience! The staff were super helpful and friendly, definitely coming back! Highly recommended!

Great hotpot restaurant! Prices were great for the portion sizes. Very tasty, staff were very friendly and helpful. We also received a generous goodie bag at the end of our meal :) 10/10

Fantastic restaurant with delicious food. Everything was fresh, beautifully presented and the broths were amazing with so much flavour! The lovely lady who served us was great and so good with our kids, they absolutely loved her! We will definitely be back as soon as possible. Thank you!

Amazing place with great food and service. Could not recommend more, great value for what it is as well.

The staff were extremely friendly and accommodating and the food was amazing

Amazing food. Extremely welcoming and friendly restaurant, could not recommend highly enough, had a fantastic meal - thank you.

Food was outstanding, the staff were incredibly helpful and gave their own personal recommendations on which broths to try. We went in a large group with two children and the restaurant was more than big enough to accommodate us. The pay as you go system is great, leaving you able to add as much or as little to your meal, we went with three sharing platters of veg, meat and seafood between 4 of us and it was more than enough. Highly recommend!

10/10 would hotpot again! The lady was very welcoming and helpful

Really lovely and helpful staff, food was amazing , the soup base broths were delicious and the serving sizes were really generous! Will definitely come back soon thank you!

Great evening - the food was incredible, staff friendly and it was new experience for us and one that we would like to have again.

incredible food, lovely service, will be back!!!

We had a coconut broth and beef broth hot pot, with meat, vegetable and noodle platters. I'm a texture and meat person while my partner loves taste and especially broth. We were both very satisfied with the experience. Very friendly staff, excellent atmosphere. It is our dream to return to the UK one day to visit this restaurant again.

I had an amazing experience with my friends at the hot pot spot in Cardiff! The ambiance was cozy and inviting, perfect for a gathering with friends. The staff were friendly and accommodating, making sure we had everything we needed throughout the evening. The hot pot itself was delicious and customizable, with a wide variety of fresh ingredients to choose from. We had a fantastic time cooking and sharing our meals together. What made the experience even more special was the thoughtful gesture of receiving gifts and a handwritten note from the staff. Overall, I highly recommend this spot for anyone looking for a unique and enjoyable dining experience with friends or family.

We love Hot Pots so we were so happy to find this place. The broths were so good… the chicken was my favourite. We had a meat platter and around 5 trays of Vegetables with dips and a side of Gyoza and all was plenty for a family of 4. Staff were so friendly and we felt very welcome. The goodie bag alto leave with was a really lovely touch. Thank you all x

Really enjoyable experience, food great and staff couldn’t do enough for us.loved it !!

This is such a great place to eat. The staff were very friendly and explained how it all worked. The food was excellent and there was a very good choice to suit all dietary requirements/preferences and the prices were very reasonable. Lovely atmosphere, and a surprise bag of treats with a handwritten note when we left. We'll definitely be coming back.

Seven of us came to Hotpot Spot to celebrate my niece’s birthday. None of us had ever been before but we had seen great reviews on Tripadvisor as well as on TikTok. The staff were brilliant and explained exactly how everything worked and helped us to make our choices online, suggesting quantities etc. The food was all really fresh and the flavours of the broths were incredible. We all had a great evening and would definitely love to return. The staff were very friendly and went the extra mile to make us feel welcome. There was a free cocktail for the birthday girl and a bag of goodies for us to take away. Thank you!

Had the best experience ! Food was delicious , atmosphere and service were outstanding. Definitely recommend it.

Fantastic experience and would highly recommend. The servers were a cherry on top. They were so helpful, attentive and kind to us. They were so sweet to give us a freebies, it was my bday so it made the evening so special. The food was great and very reasonably priced too.

This unique and absolutely tasty experience was a pleasure! They went the extra mile to ensure our evening was perfect! I recommend this to everyone and I cannot wait to go back! I had the best birthday ever! So Thank-you Hotpot spot for the amazing food, incredible cocktail, friendly staff and great service! My new Number 1 🥰

We had a really lovely experience at hotpot spot, the lamb broth was amazing and the on the bone lamb in the broth was stunning. The prawns we cooked in the broth and pork gyoza are a must try. We also had the beef and ginger broth with the meat and veg tray and squid, and the owner kindly gave us a delicious coconut drink on the house. As we were leaving we were given a goody bag of Asian confectionery which was very kind. The staff are all incredibly friendly and the restaurant has a relaxed and cosy atmosphere.

I went for lunch at this place with a friend. It was my 2nd time. The first time I went the food was great, but the waitress unfortunately didn't understand some words which I thought would be important as a waitress, namely wine (which was on the menu) and take away. Not blaming her, I'm blaming the management for poor training/identifying weakness in language skills. This time around, the food was mediocre at best and some extras that we had ordered - coriander & garlic, didn't arrive. We were the only customers in the restaurant at that time so it wasn't as if they had the excuse of being busy. I will add that the Manager has been extremely rude to me because I had the audacity to mention problems with training/language during my first visit, calling me racist! Well he won't need to worry about that, I will never be tempted to go back ever again after my last visit. For info, you can make your own Hot Pot by buying a Hot Pot soup base from any Chinese supermarket and do it yourself, really easily.

Well where do I start. I was pleasantly surprised to see that there was a new food place especially one that does hot pot. We managed to book and weren't sure what to expect. The staff were super friendly and waited for all of our party to arrive before explaining how the ordering system worked and showing us the size of the dishes so we knew what to expect. We placed our orders, had some nice cocktails and some beers while chatting away cooking our food. This was a great experience and tasted absolutely amazing. The food when delivered to the table looked just as good as the website pictures. We even had a little gift bag with a hand written note when we left. All I can say is thank you for such great food and service. I can't wait to book again with more friends 😊

Had a lovely evening at Hotpot Spot! The food was delicious, such a great experience! The service was excellent. Staff were lovely and attentive! They even gave us a goody bag as we were leaving! Will 100% come back🍜

Had a lovely evening at Hotpot Spot! The food was delicious, such a great experience! The service was excellent. Staff were lovely and attentive! They even gave us a goody bag as we were leaving! Will 100% come back🍜

My boyfriend and I came here for valentines and had the best time. I will preface this by saying it's the only hotpot place I've ever been to, so I can't compare this to other places. The servers were lovely, they were welcoming, attentive and on it with bringing us anything we needed. We decided to order individual items instead of a set tray because we wanted a mix of different things. In hindsight, I think a set tray would be better money-wise. We also agreed that we want to come back with a group of people so we can get a couple of platters and try different things while keeping the price a little lower. The broths were amazing. We got the chicken and tom yum. They were both intensely flavoursome and warming, but I kept going back for the chicken - I haven't had a chicken broth that good in a long time. I'd say the food highlights were the pork gyoza, the sliced beef and the biang biang noodles, which we got as a side dish. The gyoza were cooked perfectly with a crispy bottom and soft top, and it was seasoned really well, too. The sliced beef seemed like it was good quality, and after a short dip in the broth and then into a dipping sauce it was delicious. My boyfriend could not stop eating the biang biang noodles - they were simple yet saucy and so thick and chewy. We'd definitely recommend this place - it's almost like an activity as well as a meal as you're cooking the stuff yourself at the table and you can try different things together and different ways of cooking them.

What a great place. Food was fresh and tasty. Not had anything like it before where you get your broth and cook everything in it. The lady on today Thursday was amazing and so helpful as not sure what to order. Definitely be returning soon.

Professional and friendly staff, great variety of food, generous portion sizes, and competitive pricing

Hotpots Spot offers an inviting ambience and authentic Chinese cuisine. Upon arrival, the friendly staff warmly greeted us and guided us to our table. They efficiently explained how to navigate the menu via QR code for online ordering. We opted for the "Hong Kong Satay" and "Sichuan Spicy Mala" hotpot broths, both at spice level 2, along with dishes like the "Mongolian Meat Feast," "Veggie Delight," and "Noodle Caboodle" – a satisfying selection for our group of three. The interactive dining experience, where we cooked our own food while chatting leisurely, was a highlight, fostering a relaxed atmosphere uncommon in many eateries. The attentive staff and hospitable owner added to our enjoyment. Upon settling our bill, we were pleasantly surprised with a goodie bag filled with biscuits and treats, accompanied by a thoughtful note. However, two minor drawbacks were noted. Firstly, while the digital menu was convenient, having a physical menu would have enhanced the dining experience, particularly for those without smartphones. Secondly, our seating area near the bar exhibited noticeable black mould on the walls, detracting slightly from the otherwise pleasant ambience. Overall, our experience at Hotpots Spot was delightful, and we would gladly return for another enjoyable meal.

It was genuinely the best restaurant experience I’ve ever had in my life, the servers were so lovely and explained everything thoroughly, they were sweet and even offered to take a video for me and my boyfriend as I was struggling to do it myself with one hand. They gave us a free goodybag as we were leaving too, the food was amazing and so so fun. 10/10 all around.

We went to this restaurant to try hotpot for the first time! The staff were so accommodating taking time to explain how it worked and the service was quick and friendly. Food was delicious and flavourful. We will definitely be back!

Had such a good time the other day at Hot Pot Spot. We’d walked past it a few times meaning to go in, and my only regret is not doing so instantly! I never normally write reviews, but it’s just so rare that a place manages to nail their service, quality and aesthetic all in one, but hot pot spot certainly got it! Incredibly friendly people working there, I could have stayed chatting all evening..and the broths, are SO damn good, with an authentic atmosphere. Such a good job with the place and I’m already planning my next visit :) see you soon!

We had always wanted to try and omg we are so glad we did! The staff were do friendly and so helpful! The food...hot damn it was sublime! So amazing we just kept ordering! We will certainly come again! And upon leaving they gave us a thank you for coming goodie bag!

Heard so much about it from my daughters who decided they wanted to go for their 13th birthday. Greeted with such warmth. Soon as we got there they bought fresh cold water tonthe table. You order on their app by signing in at the table. All very straight forward. Waitress very knowledgeble and explained the way it works. I have to say I wasnt looking forward to cooking my own food. But It was an enjoyable experiance that got all the family involved. The food itself was lovely, and the broth was amazing. Deffinatly will go back.

Great service, high quality and authentic food. Spacious location. Nice atmosphere