Hot Express Pizza in Hillingdon

Delivery arrived without 2 items, when I called two query this issued I overheard them calling me a liar. Once they released they made the mistake, they said they would send out the missing items. However, when these items arrived they had only sent 1 and not 2. Poor customer service and missing items means I would not order from here again.

There is a little story to this review. So, i ordered a too good to go from these guys but turns out someone has been falsely using their name and company for no apparent reason. When I showed up to the shop to collect, I was met with the two guys behind the counter who handled the situation with excellent customer service. They offered me food and handled the situation incredibly well. The chicken and chips I had was up there with the best I’ve ever had, I would definitely recommend you try this out! I look forward to going back there again and once again, thank you for the excellent customer service!

Tasty and good price. Ingredients are fresh. Particularly hot express pizza and BBQ wings.

Excellent service and tasty food!! Been coming here for many years, always consistent quality

I have to say, it was one of the best pizza experiences I’ve had in a long time! The pizza was absolutely delicious—perfectly crispy crust, fresh toppings, and just the right balance of flavors. You can really tell they use high-quality ingredients. The service was also outstanding. The staff was friendly, welcoming, and made sure everything was just right.

This volcano pizza is very delicious.

I am not a biggest pizza fun but I found I will like pizza from here.

Great service one of the best spots about normally order from dominoes had to try a new spot, banging trust

They serve amazing food and provide excellent service and would definitely be visiting here again

Good pizza Good food Good service

10/10 pizza definitely recommend

Service was great, no complaints about it whatsoever, treated us like family. Shop overall kept clean and looks great, atmosphere is amazing. Food was reslly delicious, one of the best pizzas ive ever had.

way too slow, didnt call once order was delivered when it was clearly instructed to call disappointed. The food would be yummy if it wasnot cold

Bad service i saw one of the workers drop a peice of dough on the floor and pick it back up then put it back in the pan. Absolutely disgusting behavouir

Since i started eating their pizza, discarded all nearby pizzas..!!! Our whole family loves the tandoori chicken as well as veggie pizza..!! Cheers..!!

Friendly staff, speedy service and great food! Great value for her price! Will definitely visit again

Very well made pizza and the staff is extremely cooperative when it comes to getting your wants and needs met

Highly recommend place, hospitable workers went above and beyond. Highly recommended !!

Never a bad experience . Always on time and fresh . Highly recommended 👍 best pizza in town !!!

Best pizza in the country. We use to go Dominos, Tops Pizza and Big Boy Pizza however, in 2020 I decided to grab a pizza from here and I have never gone anywhere else since! The best pizza in the country to date, very friendly staff and they look after you well without any upset. I have recommended all my friends and family to come here and this is the SPOT!

Very good service, amazing food, awesome sauce, and it’s very delicious!

Fantastic service and staff pizza always fantastic not greasy like other pizza shops I’ve tryes before and prices and very cheap

Amazingggg food and great deals most affordable, tasty , money well spent , top notch, friendly CS

Best pizza I’ve ever had and the garlic sauce is unbelievable. Deffo recommend it

It was nice to have pizza with lots of of toppings and great taste

great place been coming for over 10 years excellent

Fresh and delicious pizza 🍕 decent prices very good service friendly ppl !

Best pizza, fresh and tasty, staff friendly, highly recommended

Best pizza, fresh and tasty, staff friendly, highly recommended

Best pizza, fresh and tasty, staff friendly, highly recommended

Have been ordering from this place for almost 20 years and the quality of food has just gotten better over the years!! Its definitely my go to pizza place 😻😻

I bought a 10" pepperoni and tandoori chicken pizza. The pizza was cooked 10/10, but the taste was 7.5/10 The BBQ wings were cooked 10/10, but they a bit dry but okay too

Very good sauce and very chicken Tikka and it's good with th chilli oil.

I immediately messaged you that I did not receive my item, my item was useful but I have not received my money yet, even though my item was useful

Very good quality thin crust pizza. I recommend the Tandoori Chicken pizza.

It was ok until it got burnt down 🤔 They did some nice bbq chicken wings

Best pizza in Uxbridge! Definetly try out chicken tandoori!!

At this point, this is my favorite pizza place in Hayes.

Great service and pizza always amazing

Love the pizza from Hot Express Pizza

Some amazing pizza was it loved it lots

I always ask for them to make it extra saucy pizza and they made it soo good. Service was great, very welcoming.

The food arrived quickly and has the best taste, It is very cheap for the value it's offering, the restaurant had a nice atmosphere and is an amazing restaurant

Fantastic service and they aim to please 10/10

the pizza arrived looking like it had been dropped and fallen out, then stuck back in the box. i should have taken pictures but just ate the other half that was still in one piece

Friendly people and very tasty pizza

Amazing pizza in the uk i been using them For the last 10 years and never they disappoint!!

Great food, fast service, very friendly staff. Would recommend 👍👍👍

Lovely food and customer service. First time customer. Jenn

I dont usually give out reviews but this really satisfied me best 🍕

Best pizza in town highly recommended

So cheap and is so good . Best pizza in the area . Definitely recommend

Avoid this place at all costs - the staff are disgusting and the food is tasteless. We just had a pizza delivered over two hours past the estimated delivery time - and the pizza was missing two slices - completely missing, a very visibly incomplete freezing cold pizza. Assuming that the delivery driver ate them, we called to explain and were told that the driver was their own. The person on the phone got aggressive and accusatory before hanging up and refusing to pick up any additional calls from us. Genuinely speechless over this - they sent us 2/3 of a pizza, cold, and beyond late yet they were agressive, refusing to find a solution, and unprofessional. We have ordered from here in the past and whilst orders always take forever, the pizza used to be good. We had to leave the slices that were against the huge missing area since somebody has obviously manhandled it, but the slices we did eat were absolutely void of flavour, just disgusting.

Ohhhh my days best pizza about absolutely stunning pizza

nice customer service, good pizza and clean, what more can you ask for.. pizzas have nice amount of toppings, will visit gain.

Tried this place out first the first time, did not know what to expect, and I'm honestly amazed the food was incredible, easy to get to, all of the meat ingredients were halal. On the side counter there were bottles of chilli oil and mixed herbs also chilli flakes, which gave it nice touch. Would definitely recommend and come back again.

very tasty pizza with quick service and great staff

This shop serves quality pizza that is amazing to customers to be honest with you

Very welcoming environment and wonderful staff. Not to mention the AMAZING food 😉

Amazing service. Amazing food everything was just perfect.

excellent pizza, excellent cleaning and excellent service by Abdur Rehman

I love the food from this place. The delivery is unacceptable. The App indicated the food will be delivered in 40-60mins. The food didn't arrive even after 70 mins and when called, I was told the food will be take another 10 mins. This isunacceptable

Probably the worse pizza I have ever had, it was greasy, floppy, both pizzas looked identical although different. both garlic mayonnaise tubs in pizzas were split and crushed on arrival. Will not be ordering from here again I'm afraid!

Pizza was cold and sauces were smashed and open in the box spilling out. they are usually really good so it's unfortunate. the pizza was a bit stale as well so not great.

Pizza was really fresh and staff were quite friendly. Definitely recommend you try!

Lovely staff pizza always good never had a bad experience been coming since they open back on 2021

What a hidden gem! This is above your average pizza shop. After speaking to the owner I realised that they use high quality suppliers and the difference is in the taste of their pizzas. My family love this place it’s our go to every week. Give this place a try you won’t be disappointed.

Great food. Pizza had lovely cheese and nice cheesy crust. Staff was also very nice. Suggest you come here

Goos customer service Good deals And good choices

Amazing food and great customer service will try again soon

i had a very pleasent experience. very good customer service and pizza was very good

Don't listen when getting ordered finally when I had pizza there was not added chilli what I ask

On more expensive side, but food was really tasty.

Grate customer service. Food Was wonderful.

Annoyed as no sauces so ruined it for the children

Let me preface this by saying I have been coming to this spot for a long time. The pizza and the service use to be great; Easy, fast and reliable. But standards have really dropped. I ordered through Just Eat and left a note to say swap a topping due to an allergy. The pizza arrived around 50 minutes later and it was clear that the note was missed. I contacted the store and they said they would deliver another pizza within the hour. It took over 1.5 hours for the new pizza to come. It is just shocking that I place called 'Hot Express' would deliver cold pizza late twice. Luckily, because we had company (and knowing that they would not deliver in the timeframe they said), we ordered from elsewhere. This is not the first time an over has taken a very long time to come. They have constantly let me and guests down by their appalling service and unreliability. I've also had an instance when I tried to place an order over the phone for delivery, but the payment link was not working. After 3 times of explaining this to the person on the other side, I gave up and cancelled my order. I've also ordered through their website - worst mistake I could have made because notes were not followed, order took over an hour to deliver ONE pizza and again, cold inedible pizza. I have been loyal to this spot because it truly was good, but we've had too many instances of being really let down with no apology. I wouldn't mind a long delivery time, but tell me and actually deliver good pizza thats hot with a decent amount of toppings, not a cold sparse mess. This place is just not worth it anymore...

Food was very good i used to eat pizza over their

Thin/Italian crust pizza is always my preferred option as the thicker doughs are overly stodgy. The Special is good.

Have been their customer for almost 2 decades and they still make the best pizzas in town at very reasonable prices

Really nice family run business- the food is fresh quick and tastes really good. It’s been going for years and clearly for a good reason. All the toppings are also halal and they run great deals on their meals. Worth popping in to try

The pizza shop offers a superior taste and texture compared to Tops Pizza. The owners are friendly and welcoming, enhancing the overall experience. I highly recommend this place as it has quickly become my favorite pizza spot

Friendly staff, lovely food. Highly recommended!

10/10 pizza - great service from Shoaib always

Brilliant pizza’s. Better quality and most importantly the whole family enjoys it. Regular customer, not once been disappointed with the quality.

Good taste... really hygiene.. must recommended

Excellent service and the pizza is always fresh. The staff are always friendly. Mo served me and was brilliant. Definitely visit again.

Nice staff, quality food, fair price

Delicious pizza every time we order, staff is very friendly. I'd say the best pizza in Uxbridge!!

They have the best pizza in london

Absolutely amazing, best pizza in Hillingdon

Perfectly serviceable price are reasonable

poor service, the delivery was not made to my address,I have to go to pizza place to pick my order, need some sort of compensation, false information about the delivery

Excellent service as always and very friendly staff and off course delicious pizza..

amazing food i’ve been coming here for years

Best customer service.👌 Fast delivery.🚘 Tasty pizza in UK🤤 Thanks Hot express pizza 🍕 😋

Beautiful pizzas. Our favourite is the chicken tikka thin crust! Although deep pan also great. Excellent customer service.

Excellent pizza's. The starters are amazing too. Always great service.

Pretty new to area so was exploring pizza shops around but Since have tried hot express pizza been coming back only there

Pizza is tewwwww good i always coming here

Great local pizza place, my go to. They’re really friendly and recently renovated.