Based on 268 opinions finded in 1 websites
Based on 268 opinions finded in 1 websites
Nº 400 in 1129 in Fife
Opinions
Had a beautiful meal with very friendly and attentive staff. My only criticism is that it's a big overpriced, but the food portions were quite large, not quite USA sized, but more than enough pet person. Gorgeous view out across the forth from most tables. Plenty of parking and wheelchair accessible.
Sammy Cameron . 2024-09-27
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Must be good I was there 2 Saturday running
Sandy Mitchell . 2024-09-01
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I experienced the most unprofessional and mean customer service at this place. The bar has no official closing time and they dont display their official policy and randomly close whenever staffs wish. At 10 pm we went there and they declined to serve us drinks. Official hour of closing is 11pm but on duty staff and supervisor decided to close it early as per their convenience. They also show racial discomfort as we are color people. It was obvious from their behavior and conversation that they are not happy to serve color people. This is very humiliating.
Srabanti Chitte . 2024-07-29
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We had a very unpleasant experience with two staff members who displayed a lack of interest in serving me, my sister and our family. Additionally, they made racist comments implying that we were unfamiliar with 'Scottish' rules. Both the duty manager and the bartender made us feel extremely unwelcome, and we strongly suspect that their behavior was influenced by the color of our skin.
Bidit Dey . 2024-07-24
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We couldn't eat because we hadn't made a reservation. If we had been a customer of the hotel, they would have apparently found a solution. As a customer of the campsite where we pay £33 for virtually no service, you don't count
Patrick Luyten . 2024-07-21
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Absolutely loved this restaurant, the views are spectacular, staff super friendly and the food excellent.
Karen Anne Thom . 2024-05-24
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The food was very good and the service very friendly. Although the restaurant is open until 9:30 p.m., we did not receive any food at 8:15 p.m. the day before, as the chef had already switched off the fire. That shouldn't happen.
Peter Münster . 2024-05-14
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Baked potatoe was undercooked and lukewarm, kids meal was macaroni with grated cheese microwave over it making piping hot and a bit too hot unsafe for kids, not a pleasant eating experience for us
Alan Winton . 2024-04-10
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Lovely friendly staff a nice relaxed atmosphere with a great view of the forth estuary to enjoy while you eat. The food was spectacular the only thing I could pick on is the lack of a sweet potatoe alternative for chips, a minor point on the basis of preference. Everything was perfectly prepared in generous portions and the pastry that contained the chicken and ham pie of the week was the perfect combination of buttery and flakey to compliment the meaty filling in both flavour and texture. I have every intention of returning for another taste
Terri Crosby . 2024-03-12
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Fabulous service and excellent food
michael geddes . 2024-02-24
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Excellent place and staff..👏👏..
Justin Jack . 2023-12-09
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Went on a date night with my partner and after telling the waiting staff I had a severe allergy to mushrooms my steak then got sent out with mushrooms on and when I asked for it to be sent back the y send a new plate out 30seconds later with the same thing from the last plate they just removed the mushrooms. After explaining that was unacceptable they then said they would cook me a fresh steak which came out raw. I refused to eat anything and left the restaurant and went to McDonald's
Graeme Kennedy . 2023-11-29
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It was a great experience the staff were very friendly and helpful what can I say will definitely be back 💥🦍👍
Robert Breen . 2023-10-23
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Lovely venue, and food is tasty and we'll presented staff are, friendly and helpful. Views out of the restaurant are so nice to look out of while having your meal. Would recommend
Linda Simpson . 2023-10-12
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Spectacular views good choice from menus reasonably priced well cooked and presented served by freindly hard working staff
Gerard Smith . 2023-09-26
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Twice I’ve been and twice they’ve tried to lose my business. First time almost turned me away on Mother’s Day because restaurant was fully booked, but before I left, 20 seconds into a conversation they managed to tell me I eat what you waiting for? It wa teeth, almost walked away. Second time today, Easter. Sunday, they don’t serve regular folk until 10am once the hotel guests have been fed. Well I’m a caravaning guest and felt unwanted so you’ll unlikely see me again in your restaurant/bar. Maybe I haven’t been clear considering the owner’s response. The staff were allowing me to walk out the first time because they were not “on it enough or aware enough” to tell me I could have a table in the bar. The second time, and this is very peculiar, they only serve hotel guests until 10am even if you’re staying at the caravan site. You can try to justify that as much as you like with replies but it just doesn’t make sense and is a severe lack of a basic amenity at this sort of resort.
markus mybusiness . 2023-09-25
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Popped in on the passing for dinner… staff absolutely wonderful, very friendly and outgoing, food fabulous service amazing- will definitely be back! 😃 Noted on leaving you offer High Tea - wonderful will be back with my sisters very soon we do love a wee afternoon tea!! 🤩 Thank you 😊
Liz Reid . 2023-09-18
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Great Breakfast, friendly staff..🌟
Victoria King . 2023-09-12
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Great service, really quick. Breaded haddock and chips were a bit dry but apple pie was delicious. Cocktail was a too strong but probably for the best. Overall, it was too expensive and I probably won’t be back.
Molly May . 2023-09-09
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Kann leider nichts positives Berichten. Essen ist nur mit Reservierung möglich.
Lome Alagos . 2023-08-22
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We visited for a meal for my mums birthday. All round excellent service, lovely meal with great choices, and staff very friendly and attentive.View s from restaurant a bonus. Would highly recommend 😊😊
Susan Paterson . 2023-08-12
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Absolutely tremendous- first time at Horizons restaurant- have seen many times on the TV show The Bay - can't fault anything- staff friendly- meal was excellent- will be back
William Docherty . 2023-08-03
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Fantastic place to eat. Friendly staff good food lovely views x
Fred Mullenger . 2023-07-14
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Food was fantastic and not too expensive.
Pat Beattie . 2023-06-28
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Beautiful food and the staff are friendly and very knowable about the food and drink they are serving, we have been here many times when passing through the area and wouldn't hesitate to book again.
Marie Sim . 2023-06-07
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Très beau restaurant avec belle carte notamment pour les allergiques au gluten Vue magnifique
Delphine C . 2023-05-28
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A busy popular place, with great views. Really outstanding staff - pleasant, on the ball, and great teamwork. Good drinks. Food is standard Scottish pub options, but well executed.
Mitchell Leimon . 2023-04-11
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Food and service is good are really helpful
Peter Paterson . 2023-04-05
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Outstanding food and service! We can't recommend this place enough, fantastic ingredients perfectly cooked and with Outstanding service from an amazing team! Can't wait to return! Thanks for a perfect holiday!
Lorna Smith . 2023-04-04
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Amazing views. Good food. Great High Tea.
Chris Wilson . 2023-04-02
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Great food great service and great views
Karen Gourlay . 2023-03-26
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Food great service very good and polite server's. Only thing I would suggest is to change your menu a bit as being local I think the menu has been the same for years
Yvonne Little . 2023-03-12
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Lovely Split Pea Soup but the Steak Pie and homemade chunky Chips is one of the best I've had mmmm
Richard Luke . 2023-03-06
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First time there for coffee and breakfast roll with friends.Would highly recommend it. Good service and food with a pleasant atmosphere, and a stunning view
Ronnie Blyth . 2023-02-24
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Perfect food,excellent service also relaxed atmosphere to enjoy the food
David Hannah . 2023-02-16
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Excellent staff, well presented meals, good portions and nice environment. However, the food was bland and lacked taste. Starters were good, as was the salad, but I suspect the mains (meat and fish) are bulk and frozen / reheated.
Frank Vernor . 2023-02-13
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Food is always luvly & fresh , service very friendly
janet glasswell . 2023-01-25
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Definitely be back Good food Good service Friendly staff
Peter Brown . 2023-01-22
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Lovely meal great service from the staff. My only regret is we didn't leave a tip as paid by card. Will remember next time
Sheena Robertson . 2023-01-22
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Great views. Varied menu. Tasty and reasonable prices. Polite and friendly staff
Fifer 19 . 2022-12-24
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always good food .ove it here !
diane barclay . 2022-12-11
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First time to the restaurant loved it and would definitely recommend 👌
Williamina Dickson . 2022-12-09
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We were a party of 4 who wanted a good catch up over a leisurely meal and drinks. Our waitress Leah was superb. Food was plentiful and very nice. I am very fussy with my steak pie, but this was wonderful. Pastry looked a bit pale, but was crisp and tasty. Meat was succulent and well flavoured. Friends had stornoway black pudding, fish and chips, tuna salad and a pasta dish. All were excellent and enjoyed by the recipient. We also had teas, coffees and drinks and stayed for about 5 hours in total and as it was quiet, we were not hassled to move. Beautiful views. Definitely would recommend.
Sue Ayres . 2022-11-28
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What a disappointing evening, I can't think of anything good to say, food and service was terrible, been going for year's this is our 2nd and last bad experience.
Jane Smith . 2022-11-27
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Great venue, tasty meals and good service along with fantastic views.
Yvonne Georgeson . 2022-11-20
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A bit expensive but food is great
jackie reekie . 2022-11-16
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Food was delicious lovely view from table menu choice & prices were reasonable, staff very attentive. We were served by Steven who was so polite & attentive.
Jane Robertson . 2022-11-06
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Food and service ok. Not much of a menu choice.
lesley mackintosh . 2022-10-18
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Friendly staff , beautiful setting . Food was ok , not great but the staff helped make up for this .
Allan Mccullough . 2022-10-10
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Lovely food in peaceful surroundings. Staff pleasant and welcoming. Thanks for a great lunch.
Fee MacDonald . 2022-10-03
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Had cocktails here but impressed with the whole set up
Anne Ferrier . 2022-09-19
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Put order in and never got it, no one even bothered to ask us anything.
Brian Murray . 2022-09-06
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Wonderful food, at reasonable prices . Lovely staff. Fantastic views.
rena morris . 2022-09-04
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Had a meal here today after we got married honestly could of asked for a better place to have a meal we felt really welcome and the food was amazing
Cherie Briggs . 2022-09-01
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View amazing, cafe clean and tidy and comfortable staff friendly and helpful .
Mary Ferguson . 2022-08-28
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A very filling high tea menu. Lovely staff and great views!
Richard Heasman . 2022-08-22
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Lovely family day out Thank you
Thomas Lee . 2022-08-14
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5 star restaurant with very good staff and food with a super view
george chalmers . 2022-07-28
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Nice enough stay in the hotel but the restaurant was definitely understaffed. Hard to get service and everyone seemed exhausted. Lots of tables waiting for service and in the end just walking to the bar to pay. Food was nice though and friendly enough staff.
Christopher Warren . 2022-07-23
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Beautiful restaurant lovely food
Gillian Stewart . 2022-06-03
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Possibly the worst service I've ever experienced in over 9 years that I've spent in Scotland. I'm sure I'll never be back here. If you're looking for the rudest staff, that's the place to be!
Gabriele Tornetta . 2022-06-03
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Good food good service £10.95 haddock chips an peas £4.80 for pint tho walk ins welcome an stunning views of Burntisland all the Forth bridges an also Edingburgh
Douglas Hay . 2022-05-26
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We stayed at the hotel food was lovely decent portion for a decent price the vews were stunning I would recommend it even if you are just driving past.
Stephen Lamont . 2022-04-28
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Really good, lovely soup and cuppa tea for two.
Nick Hoggan . 2022-04-23
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Food amazing staff amazing views amazing what more can I say
Ruth Baird . 2022-04-23
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Really lovely helpful staff. Excellent food. Never fails.
Olly Dark . 2022-04-21
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Good food large meals. Friendly staff
peter wilson . 2022-04-16
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Lovely place near Burntisland, good food, lovely wraparound balcony with amazing views
Rochelle Donlon . 2022-04-14
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Fantastic restaurant with a lovely view of the sea. Hence the name Horizons.
Garreth Lamond . 2022-04-13
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Great service staff lovely too. Food really good.
Sarah Paterson . 2022-04-07
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Lovely views just before sunset at The Bay
Iain Tweedie . 2022-03-23
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Lovely meal,tremendous views, reasonably priced.
James Semple . 2022-02-27
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Lovely food and cocktails, what a shame that we couldn’t tip the lovely waiters/waitresses by card! I suggest that this should change as it is unfair, looking forward to coming again x
Marie Mosley . 2022-02-25
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Our first visit today and was really impressed. Staff were very professional and helpful. Food was well presented and very good quality. Will definitely be back. Good food, great value.
Jackie Carswell . 2022-02-23
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Enjoyable lunch with friends. Great view.
Carol Anderson . 2022-02-14
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Great food, brilliant service. Large plateful. Well cooked. Staff attentive but did not feel rushed. Would recommend for a great lunch reasonably priced.
Joseph Bloomfield . 2021-12-02
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Nice enough place with good reasonably priced food. Staff a bit lacking in personality and could have been a bit more friendly and interested in their clientele.
Tarek Omeish . 2021-10-31
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Service was quick meals hot and reasonable prices very clean restaurant area staff were excellent polite well mannered and attentive an excellent dining experience
George Christie . 2021-10-21
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Nice food, pleasant staff, beautiful views.
Jack McArthur . 2021-10-17
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Excellent lunch once again and very reasonably priced.
Cherry Archibald . 2021-09-18
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This is one of my favourite places to eat. One because the view! It is stunning! Second, the food is a good price and delicious and the staff are brilliant 😁
Danielle Walton . 2021-09-06
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Overall service and food tasty, staff excelent. Can't fault location. Here is the but, i would like to give a 4 rating but the food was basically pub grub, the usual starters and mains bought from any wholesale caterers, fish and chips, stake pie, etc. Not a gastric experience.
Eric Iwa . 2021-09-02
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Usually aa really nice friendly experience, definitely not on Saturday. Girl on the door (long red hair)rude and abrupt. We come most weeks to swim and have breakfast . We will not be back again . Shame as you lose money from us . Pool in future then elsewhere for breakfast..
Sue Miller . 2021-08-23
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Food was fabulous all round, everyone was happy with their choices. Shame about the waitress though. She was so grumpy and rude!! An older woman, maybe late 50's. We should have complained about her attitude but I think we were all kind of shocked at how awful she was...hospitality has no place for moody, grumpy customer facing staff. Rest of the staff were pleasant and polite but the place definitely lacks atmosphere and the staff don't give the impression they love or even enjoy their work. Shame because it's a nice place with an amazing view.
Caron Hughes . 2021-08-15
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Lovely place good food an great staff
Derek Lula . 2021-08-15
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Excellent food and staff I have tried this restaurant a few times and is always consistently good
Joe Graham . 2021-08-13
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Good food, well-cooked but poor variety of menu. Also a touch too expensive.
Ralph Chambers . 2021-08-13
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Always an enjoyable experience, good food at reasonable prices and friendly, helpful staff. Delighted to recommend!
Brian Forrest . 2021-07-16
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If I could give it no stars I would can't fault the service but food was a joke micro pizza done in oven for the kids steak pie didn't even taste like steak and then there was half roast chicken looked awful
Kate martin . 2021-06-07
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Food excellent staff very efficient
Wilma Mcewan . 2020-09-19
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Food was delicious and the staff were really friendly
Jacky Beveridge . 2020-09-17
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Good food, good service and good prices for good food. Will be back again soon.
Ross Horsburgh . 2020-09-06
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Meal was so nice gret service lovely staff.
Jean Calder . 2020-08-25
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Excellent service and good food always fresh and hot
helen mcbride . 2020-08-05
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Had a very enjoyable family stay in PettyCur Bay Caravan Park on the outskirts of Kinghorn. Although quiet due to the virus pandemic, there was still plenty to keep us busy and happy. On out last night, we decided to have a family meal at the Horizon restaurant on site. The service (considering the current restrictions in place) was of a very high standard. The staff were friendly and attentive throughout. The meals were first class including the kids meal. The price of drinks were on par with other establishments in the area. Definitely a restaurant we will be returning to in the future. Keep up the good work and stay safe.
Ronny Johnston . 2020-07-24
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Absolutely brilliant food and at a great price
John Fotheringham . 2020-03-10
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Very enjoyable lunch last Sunday. Food was excellent, reasonably priced and excellent service (thank you Marco). Will definitely be back.
Paula Clark . 2020-01-27
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Loved this place,food braw intend to go back here.
Donna G . 2020-01-22
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Went with our grandson and fiance. Was impressed with service and the menu The waiter was very helpful and courteous and answered all our questions the quality of the food is excellent
David Chissel . 2019-12-27
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Enjoyed a lovely Christmas lunch with family today. Food excellent and service fantastic. Thank you.
Nancy Bowie . 2019-12-12
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289 Opinions
What put me off was seeing one of the kitchen staff members placing chips on my plate with his bare hands (no gloves). He did the same with the topping on another plate - no gloves, nothing. And I could watch all of this directly from my table because he didn't even bother to hide it. We didn't want to make a drama and we ate our food - it was very average, especially for that price. It was rather our last visit there.
421 Opinions
This is a beautiful hotel on one of the most expensive streets in Scotland for real estate. Still, it was very reasonably priced when you consider that. The hotel itself is very comfortable and the bar is nice and dark and secluded so it feels cosy and private. Patrick is an excellent barman and really knows his stuff. The front desk staff were also superb, very friendly and helpful (and loved my dog). Most of the hotel is dog friendly and this was a big plus as we were able to celebrate a birthday without having to get a dog sitter. I have been here a couple of times and would not hesitate to go back. Only very tiny criticism would be the windows in the sea view room needed a clean but only on the outside, the room itself was beautiful.