Hong Kong Kitchen in Cotswold

This was without a doubt the WORST experience I have ever had ordering food. The incorrect food was delivered to us 3 times, which took hours to arrive and came freezing cold. I had to call them about 6 times and every time spoke to a different person who didn’t know what was going on. I was very polite and understanding in the phone, but the staff speaking to me kept making out it was my fault for us not receiving the food. In the end we asked for a partial refund, as we had spent £150 on this order, and we were told they would not refund us anything despite the food being delivered incorrectly and freezing cold. Eventually we they said they would give us a refund if the food was returned, we said ok please collect and an hour later no one had arrived. We didn’t eat the food as we were waiting for them to collect it, so now we had no food and lost £150. Absolutely disgrace would never ever order from here again. The worst experience I have ever had as a customer. This is the only review I’ve written but had to express how utterly terrible it was. I would still like my money back.

Since the restaurant has been taken over it is much improved. The food is good and is now realistic competition takeaway option for Khushi.

All lovely staff and very delicious food! I especially love the black bean dishes, the Singapore chow mein and satay sauce. The cooks are very friendly and welcoming. 10/10 recommend going here