Holiday Inn Ellesmere Port - Cheshire Oaks, an IHG Hotel in Cheshire West and Chester

Visited Holiday Inn Ellesmere port for work. The staff were friendly ,warm and welcoming. Lovely location. Rooms were nice and tidy overlooking the boat and ducks .Scenic and family friendly and work purposes. Breakfast and dinner was great.Will viist again.

Lovely hotel, friendly and clean. In a great location, tricky to find.

I work here and its a great place

Corridors tight for wheelchair access, Disabled rooms comfortable, good bathroom for disabled persons

Four nights away for our wedding anniversary. Food was great, staff were excellent throughout. Rooms clean and tidy which were attended to daily.

Really impressed with all the staff. They all did their best to make our 2 night stay a good one & was always met with a smile from them all. What I did like is that this hotel is tucked away from any major roads so it’s quiet and peaceful especially in the mornings. Would highly recommend. Rooms also come with air con.

My parents stayed here recently. They throughly enjoyed their stay, it's one of the better chain on holiday inn hotels in my opinion. Location is excellent!

Great location and stunning views, staff were professional and rooms were clean.

I cannot recommend this hotel enough, based solely on the delightful staff. Unfortunately one of our children was poorly whilst we were staying. The staff could not have been more helpful, from the lady in housekeeping asking if we needed any extras to the lovely receptionist giving us biscuits for the journey home.

Well where shall I start... This is the first time we have stayed in a Holiday Inn, Ellesmere Port. It has to begin with a big massive WOW! And a big massive THANK YOU for such a lovely weekend in this hotel. We decided to book this last minute for a 1 night stay after a shopping trip to Cheshire Oaks. We ended up booking extra nights and stayed for the weekend, I'm so glad we did! The food was absolutely amazing! Restaurant quality, couldn't fault anything, 10/10 to the Chef☆☆☆☆☆ We arrived there in the evening about 7pm. The staff are absolutely amazing. We where greeted by the early evening manager Vicky Ash, she was so polite and very welcoming. She made us feel comfortable from the moment we arrived. She was very informative about everything we needed to know about the hotel, as in meal times/menus the facilities available to us such as swimming pool, 24hr bar and room service! Vicky is such lovely person and so hospitable, we look forward to seeing her again on our next visit. But most of all we would really like thank Alex May and Dale Guyton, who covered the late evening shift. These guys where absolutely amazing! They where so fuuny and we had such a memorable, enjoyable weekend with them. They where both really easy going young guys; with a great sence of humour. We had an 2 night stay there! And had we not been in work the next day, i think we'd still be there now!!! These guys are an absolute credit to Holiday Inn Ellesmere Port! These guys could run this hotel hands down between the 2 of them without a doubt! Its obviouse to see why people come to stay at this hotel, and we will definitely be back! The fact local residents call in for an evening meal or drink of a weekend says it all... especially when there are plenty of other restaurants and bars in the area! We spoke with some lovely local people who where in there... they said they come here because they love the the food, drinks and people who work here! We totally agree and will definitely be back! Thanks for a great weekend guys, we will definitely see you all soon. Marie & Paul xxx

Loved how friendly and helpful all the team were, great bed, room and food!! Will definitely come back

Nice location Lovely staff. Quite attentive without being intrusive in the restaurant.

Very welcoming when we arrived, very late in the evening, the reception staff & bar staff were very attentive as were the restaurant staff in the morning. The room was very comfortable & clean. Lovely view out onto the canal from the restaurant with a couple of barges moored. Free parking right outside the hotel. Will definitely stay there again if in the area. There is also a gym & pool available to guests. Fab stay, thank you.

I met at the Holiday Inn yesterday for a meeting with work colleagues. Why 5 star? Great location - just off the M53 and by the canal side. A warm welcome and a smile from the reception team - Vicky and Nadiza. Clean and comfortable lounge. Attentive staff serving coffee. Easy parking. Definitely a pleasant place to meet. Well done Vicky.

Lovely Staff @ Holliday Inn Ellesmere Port. Sunny Waterside Front.

Very impressive, not a single fault in fact best stay I've had in a long time,clean rooms helpful and professional staff,well done

Great staff Great atmosphere Great music from the resident dj

Would have said 10 out 10 except got served a coffee in a paper cut whilst sat in the bar area and an indifferent bar person serving But big thank you to Vicky and all the other staff and special thanks to housekeeping for towel sculpture

It's alright like, but why would anyone want to stay in Ellesmere Port?

Stayed here many times, love this hotel, my only issue would be the wifi. Connectivity in my room was not great. While my devices would connect, it could be very slow and would drop out. Other than that, the rooms are nice and the staff are great here. Would definatly recommend.