Holiday Inn in Basildon

Business meeting nice room and decent food for lunch

Nice place to stay and room rent was reasonable. Lots of paid parking spot but not free even for NHS employees anymore, which was used to be before 😕

Great food Friendly staff Comfy bed

Jodie and the team here are absolutely incredible. The service I have received from all staff has been top tier. Everyone is always so welcoming. Highly recommend.

"I recently stayed at the Holiday Inn for a business meeting, and I couldn’t have been more impressed. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring that all of my needs were met. The room was spacious, well-appointed, and very comfortable, with all the amenities I needed to relax and recharge after a long day of meetings. The Wi-Fi connection was fast and reliable, which was crucial for my work, and the workspace in the room was thoughtfully designed. The meeting facilities were top-notch, with state-of-the-art equipment and a professional staff who made sure everything ran smoothly. We were able to focus on our work without any distractions. The hotel’s location was also very convenient, with easy access to nearby restaurants and attractions, perfect for unwinding after a busy day. I would highly recommend this hotel to anyone traveling for business or pleasure.

This is the second time I have stayed here and the best thing about the Hotel are the staff. They are all genuinely helpful and friendly. I think they have a great team spirit. Thanks again!

Jenna the staff lady is a star very polite and friendly a lovely lady highly respectful

Nice bar area. Rooms a bit tired but okay with a large TV. Beer pricey at £6.75 though. Don't pay for parking. It is complimentary but loads of pay now signs in the car park are misleading

My wife and I stayed overnight in the Basildon Holiday Inn this weekend for a nearby party. The receptionist who was on duty when we returned to the hotel could not have been more accommodating & professional. Exceptional service delivery, thank you for making our short stay great.

Enjoyed a 3 night stay during a work visit. Rooms are clean, simple (standard has a kettle but no mini fridge) and tidy. The location facing the water and pergola is pretty but to access anything outside of the industrial park requires a taxi or car. Breakfast included was good, the usual hot and cold options. I think this is a good budget hotel; rooms and bathroom are sturdy with a homely feel and quiet for sleep. Recommend

Check in was swift and easy, Genna was a amazing at the reception and we had a nice rest with amazing breakfast the morning after.

Genna was very helpful on check in friendly genuine person

Both Genna and Steve have been very pleasent I have enjoyed my time here

I came to the holiday inn to support a friend who needed to do a course there.Joe H was very supportive in helping her when she was anxious about the course.He was also very welcoming when I waited in the foyer for her.When my friend finished her course we both enjoyed the lovely food.The presentation was great, and Joe H knows how to give his customer service.His hospitality skills are professional and outstanding.

The room is kind of old but at least it's clean. Morning breakfast buffet is definitely a plus

Really can't complain about this hotel, nice rooms rooms (on the top floor anyhow). Food is good, lots of beer and wine to choose from.

Good location, ample of parking, good customer service

Great place to stay whilst working away. Staff are great, friendly and professional. Joe on reception and Shannon behind the bar are fantastic.

Shannon and Kirsty were extremely helpful and friendly

Short overnight stay, was a typical Holiday Inn, would recommend and if close by stay again.

I have stayed here many times over the last five years as a very respectful guest with no issues. However, I go to check in and apparently they have a new discrimination policy here. where they are willing to discriminate against anyone of a certain type, trying to use their accommodation, absolutely disgusted they should be ashamed of themselves.

Louise on front of reception was brilliant, very accommodating.

Genna, what a lovely person. Fantastic service even though it was late at night. Titas, was the fantastic bar manager that gave us early evening service. Special mention two Teddy too, thank you for looking after us.

Lovely versatile venue for a wedding! - I often DJ'd here. There were a couple of rooms to chose from. See some lovely photos I took at an elaborate Indian wedding. The table decorations and way the room was set was amazing! I offer a DJ and Photographer package, I''d be pleased to chat.

The hotel is in a nice and quiet location, there are places next to it where you can go and eat and drink… hotel rooms are quiet, beds are comfortable and big…. But I have been here for 3 days, the rooms have never been cleaned and the bathroom towels have never been changed.!!! They don't leave any drinking water in the room.!!!

Our Stay in Basildon at the Holiday Inn was quite enjoyable. Close to shopping and nice restaurants however the fun vibe from the lounge allows you to just relax and enjoy a drink and a bite to eat. The friendly and hard working staff made our stay so much fun. Sharron and Carly were full of great information regarding travel and local restaurants with friendly and engaging conversation. Ladies thank you for all your help and a memorable stay. Katie

It was OK, rooms need improvement, and the catering staff need training on good customer service.

Genna and Paul provided excellent customer service and made sure I was looked after on my arrival

Jenn was amazing great service!! Highly recommend staying here !

Genna made us feel so welcome, she is a credit to your brand. Genna was so kind, patient and what an incredible singer.

Great service. Pretty fast and friendly too. Genna makes check-in seamless :-) 😀