Hmmburger in Forest Heath

I have placed an order at 19.15 and I was aware that they might be busy as there was an event happening in town at that time. I have used the app and it showed me delivery time of 20.01 which I found reasonable. At 20.06 I called the restaurant for a status update as the order hadn’t arrived. The told me it will be 20 min and apologised. At 20.40 I called again as my order still hadn’t arrived. Then I was told that they will call me back after they call the driver. They indeed called me back saying the driver will be with me within a minute and indeed he was here within the next 5. I understand that places can be busy and there is traffic but I don’t appreciate being told 20 min and take 35 when it’s already late.

I can't fault the customer service, they are so friendly and helpful! My burger was average, for the price it was slightly disappointing and was drowning in sauce, plus the coleslaw had WAY too much mayonnaise for my liking. However if you are debating getting the brownie....GET THE BROWNIE IT IS THE BEST BROWNIE I HAVE TRIED.

What a experience, the best burgers in the area. All home made, sauces as well. Home cooked , served with a smile. Now were better to eat awesome food in Newmarket. I'm converted to burgers , normally not a go to food, but know a regular

Delicious burger freshly made. We were the first there today early doors for lunch. Very friendly staff and lovely, clean restaurant.

Picture perfect and very tasty burgers.

I’ve been coming here for 5 years—during the pandemic —and it’s always a must-visit, even straight from Heathrow. The Big Daddy burger with an extra patty, the salted caramel milkshake, and the cheesy fries? Absolutely smacks as they say in England! The owners are not just lovely, they’re incredibly affable and go the extra mile to make sure we’re comfortable—including our doggos, Lévy and Zora, who get as much attention as we do! It’s that kind of place where both the food and hospitality keep bringing you back. Highly recommend for anyone who appreciates quality, warmth, and great service.

Not a bad place, but it’s not a WoW. Everything is à la cart, so it’s over priced at the end. Burgers are okay nothing special, I prefer mine medium rare and they cook there a bit more. Fries were good and the shakes decent. If I were downtown and some friends wanted a burger I would probably go again, but I wouldn’t make a trip specifically for it.

Had a wonderful lunch here. The burgers and chips were delicious and cooked perfectly, and had a great milkshake. The restaurant is very nicely decorated and has a nice quieter room to the side. The staff are extremely welcoming and friendly. Highly recommended.

Chewy rubbery shocking chicken wrap worst I’ve ever had will never go back here again absolute filth

Delicious burgers, fast service. What more could you want?!

Great independent place for a good burger. Would recommend it highly. We'll be back!

Tasty, very good quality of meat. Value for money.

Me and our group of 10 were beautifully serviced at Hmm Burger. The experience left me impressed and satisfied. The owner went above and beyond, including providing balloons for our Hen Do celebrations. This restaurant is a must-try for anyone looking for a delicious and satisfying burger. I look forward to returning to savor this culinary delight again.

Lovely food, tasty and well priced

We just order food and very enjoy after not believe what we find in meat is Staple 🙄😒😰

We were in a very nice burger pub. Everything is very tasty. If you will be in this city, you must visit this place.👍👍👍

The burgers here are very nice and delicious. The service is very fast and good. Love this place.

Massively overpriced for what it is. Which, regardless of the food leaves a sour taste.

delicious food and customer service was amazing - the staff were so friendly and welcoming!

3 stars because mediocre is the best descriptor. Got two burger and chips to take out as a dinner for two, while the burger tasted nice it was incredibly dry which only happens when the thing is overcooked, really ruined the meal for me. Chips were average at best. Can't fault the staff though, they were quite nice.

Always a phenomenal burger, exceptional service, and the owner is such a kind, caring person.

The food was good. The beer is a complete rip-off. Only have small beers, so it works out about £12 a pint. I would not recommend it, and I won't be returning.

Great food and great service. Definitely coming back. Best burger I’ve had here.

My favourite burger place. It was recommended by some friends and since I tried, I bring everyone who visits me to this place. The clucker a pulled pork are my favourites, and the sweet potato fries are delicious. It's also worth trying the desserts (cheesecake and warm sponge in the photos). The staff is very friendly and polite, and helpful if you have some dietary restrictions.

We had a lovely meal at the restaurant the staff cannot help enough food is fantastic and service is brilliant, we will be coming back for more

Dog friendly, fantastic food, great quality, well cooked, well priced, friendly staff. Will be back! Thank you

Had a great meal there this evening, a group of 6. Tables were joined to accommodate us. There was a wheelchair user present who had also been accommodated in the space. A cyclist delivery person returned several times during our meal so clearly locals order from here too. No missing food or drink items. The food was cooked for us so took a little while but was therefore fresh and hot and well-presented, and delicious. The waitress was attentive but not annoyingly so. Fries portions were generous. No one in our group left any food. Very reasonably priced too. Would recommend and will seek out again in future.

Enjoyed Blue Cheese Burger, juicy meat & very tasty

Great burgers, good choice of different fillings/toppings, meaty burger patty and great hot, crispy fries and onion rings. My Blue burger was a stunner

Friendly service, really nice burgers cooked fresh and hot. Would definitely like to try this place out again!

Great food! Really good burgers! Cozy atmosphere. Kind service with a smile.

Hmmburger is the perfect place to go to when you’re fancying a great burger, the patties are seasoned really well and they don’t make the mistake of overfilling the burgers with sauce or toppings allowing you to really taste the excellent mixture of flavours. Most places always get chicken burgers wrong but not Hmmburger, it is almost always nicely prepared and tasty. I would highly recommend Hmmburger if you don’t want just a normal burger but a brilliant meal.

I'm so sorry. We spent £56 on food that was so salty I'd never normally spend that.. 56 2 kids miles a %2 burgers Milk shales alone are nearing £8 for nothing..

I really enjoyed homemade burgers, they are from outer space 🚀 Also they have really good choice of drinks, cold and hot. Decoration creates a rustic, cozy atmosphere.. Recommend ⭐⭐⭐⭐⭐

I've been to lots of Burger places all over the UK and in the USA. This place was a good (pleasant) surprise, as it is now in my top 3. Burgers were large (6oz) and tasty, plus cooked how you like, (rare/medium/well done etc). Sides were also great. We had fries, home made onion rings, coleslaw and sweet potato fries. All were tasty and well cooked. The only negative would be the Burger Buns...why is it that every Burger joint these days insist on serving Brioche Buns, I appreciate it maybe a fashion fad, but...why not offer a choice?! 🍔 🍟

The best burgers you will find.

£30 for 2 burgers without chips... Dont get me wrong, they are tasty but we are not in freaking Dubai guys, we are in Newmarket.... 🤣

Service super friendly, quick and effective. Chips and onion rings were ok and I liked the fact thar they has a "skinny" burger withour bread. However the burgers were overcooked and the rest (cheese, bacon, etc) was average. Disappointing as I had heard good things.

Took my wife and son (aged 4) recently and it was not good. Can't fault the friendly service but the food was awful. The burgers were dry and overcooked, which was very disappointing considering it's all you do. Five Guys burgers are far, far better; this was as bad as a Harvester. The small amount of chips (served in a small metal cup - put them on the bloody plate) were oily and tasteless. Also, the expensive milkshakes were under-flavoured so essentially, it was literally a 'milk-shake'. All this cost £55. First and last visit.

Best burgers in Newmarket, possibly the world. And the salted caramel milkshake is beyond compare.

Burgers are great, service good at a reasonable price.

Nice place for a quick hamburger, good size burgers.

We all had different burgers, very enjoyable, good value. If you like burgers then worth a visit. Good choice of drinks

The food wasn’t too bad, burgers & shakes. But the menus were dirty & sticky, and the tops of the sauce bottles were disgusting with congealed sauces around it. Needs more attention to the cleaning as it’s off putting when you’re there to eat

Just picked up 2 cheese burgers and they where absolutely delicious. Thank you.

food was lovely as was the services only one tiny complaint is just wait time for the food, but apart from that all perfect :)

Good choice of burgers and different versions. All reasonably priced too although have to buy sides separately but portions big - we had a burger each and shared a fries which was more than enough. Really nice and we both enjoyed! Only negative was smelled a little bit foisty/damp where we were sitting and wasn’t overly clean with wonky table too. Would return though and possibly try to sit outside or takeaway.

We ate in, 1 chilli billy and 1 blue burger with Cajun fries and standard fries. We were sat at a table for almost 20mins after being seated before our order was taken. My partner went to add red sauce to his meal and as he opened it the bottle literally exploded as if it was fermented in the bottle and covered his meal, trousers and top in sauce. I asked if we could have a new plate but before I could say anything else the cutlery and plate were whisked away along with the red sauce, to the staff member. We were seated near the kitchen and could hear comments being made about what we “must have done with the sauce” the food was returned on a different plate and much cooler, no cutlery was replaced or offered and he was forced to eat the food with his hands. Very messy indeed and a totally unsatisfactory experience. We will not be eating there again and will be sure to tell our friends of our experience there. Extremely poor.

Fantastic tasting burgers and great tasting fries. Will definitely come again.

Fantastic burgers and service. Especially recommend the sweet potato fries! Burgers normally cooked a little pink so be sure to say if you want them well done

Great food and service. Kids loved it.

Really lovely welcoming restaurant and atmosphere.

I only had chips and a milkshake but both were amazing

Really tasty,Great quality(Tennants butcher’s produce),fresh, good value burgers and friendly service.

Wandered into Hummburger, friendly staff, very tasty burgers at reasonable prices. Cajun flavours and jalapenos do what they are supposed to! Flame grilled taste and large portions. Highly recommended.

Quite possibly the best burger in England.

Really great service and superb food seasoned to absolute perfection. Attentive staff who are helpful and happy to assist the customer.

Lovely little place, great food. They concentrate on the burger! As the name suggests, I loved it. Relaxed atmosphere, full of young people when we went, not so great. Will go again.

Delicious food. Highly recommended 👌

Good burger spot had the Chili Billy with Cajun fries.

Was in Newmarket for work and needed a quick filler for lunch. Very good burgers and a nice venue.

Phenomenal service and food!!! Our first time at hamburger and definitely a first of many. Amy(our server) was seriously fantastic!! Burgers were cooked to perfection and Cajun and regular fries so good!! We had a few drinks and the drinks were great as well. Overall this place hands down rocks!!

Great burger, x large fries, nice drinks. Much better than your chain drive through.

Great food. Nice atmosphere. Lovely service. We had Blueburger Big daddy and cheeseburger. We all love it.

Terrific burgers and friendly good ataff

We ate great burgers. It was really above my expectation. We will come again. I recommend it to those who want to eat a good burger. I especially liked the blue cheese burger.

We ordered on their website, rather than Deliveroo due to it being more expensive. Own website was easy to navigate and we picked it up 20 minutes later. Wow! Amazing burgers, almost picture perfect, and tasted superb! Will deffo order again if I ever fancy a burger in the future!

AMAZING burgers! Really cute setup. Friendly staff. Good quality well priced.

This restaurant is superb. The first time I visited, I had the chicken sandwich, and it was tender and had excellent flavor. However, the second time I visited, I had the hamburger, and it was truly special - might be the best burger I've had. It was juicy and flavorful but not overly greasy. The bun was fresh and tasty. The fries (chips), milkshakes, and beer were also of the highest quality. The service is attentive and courteous.

Amazing place, friendly staff, great food, fresh veg in the burger and meat perfectly done, chips tasted amazing and the whole place looked beautiful. Good background music as well.

While working in New Market I went out for dinner with a colleague. Hmmburger came highly recommended, it was a very nice meal. Service from the team was excellent. Food came out quickly, had a perfectly cooked burger with Stilton. Would highly recommend.

We were met by a totally uninterested staff member who seemed shocked that we’d entered, and a restaurant which, although not really busy, took around 40 minutes to put a drink on our table, and that’s only because we asked. There is one young lady working there who seems to be very conscious of, and stressed by the poor system and general conditions. She’s obviously got the whole thing on her shoulders while others underperform. The food? We ordered cheeseburger, “fries” and onion rings. When the food arrived the chips (they were oven chips, not fries) were underwhelming but not terrible, onion rings were ok, burger was cold. The burger is not good meat. It tastes like cheap beef mixed with offal, and it’s obviously one of those hockey puck style, catering burgers which are ordered in bulk, rather than made in-house. The burgers seen on social media and advertising look pretty good, and ours looked quite good, but they’re not…good. I’m quite disappointed. There’s been a burger revolution in recent years, people know how to make a stunning burger with simple ingredients, but I guess for some restaurants the temptation to buy cheap ingredients is too much. And so, ultimately the whole thing will either start being managed properly, or it will go away as quietly as it popped up.

Great big daddy burgers & salted caramel milkshakes

Just had lunch in hmmburger for the first time and honestly was the best burger I've ever had I wasn't disappointed, I had the big daddy which has 2 of the beef patties and the meat was very nice, also came with cheese, bacon and pulled pork 👌 also ordered some fries and onion rings which were also nice and so was the homeslaw. Will definitely be returning soon.

The burger/fries were amazing and fresh! Loved every bite. I wasn't particularly a fan of their pina colada, but other than that, a solid restaurant that I highly recommend.

Don’t be fooled like we were by the enticing burger joint appearance you see from the street - inside you will be greeted by a charmless/awkward completely disinterested member of staff who seems to be almost shocked that someone would actually want to eat there…. That was first warning sign, we were hungry so we threw caution to the wind Eventually we we were seated…. 45 mins to even get our drinks which I’m sure would not have arrived if we had not asked for them. The burgers arrived Separately from the fries which were so hot by the way you could hardly them for 10 minutes and the burgers were very disappointing, cold and the burgers tasted of offal ! Will not be returning !!!

Very nice location in the centre of Newmarket. The service provided and the food were absolutely spot on and cannot fault it in any way. Will definitely visit again on my next trip to Suffolk.

Very disappointing. Empty at lunchtime apart from one table of 3 who had already been served so we were surprised that our food, 2 burgers and some coleslaw , took 30 mins to arrive. The chicken was dry and I doubt it had been anywhere near buttermilk. The cheeseburger was definitely lacking in flavour. The home slaw…. mainly cabbage in a curry flavoured mayo was old and really unappetising to even look at.

We were just passing through Newmarket and wanted some lunch. This restaurant offers seats inside and outside. The lady who served us came from Czech republic originally and she was very nice, friendly and helpful. If you wanted to know anything about the dishes on offer she explained everything very well. I had a classic burger, with tomato & red onion and the house sauce and home slaw. My husband had a burger with pulled pork and we shared the fries because they were massive. He had a tea and I had a latte. The bill was £30 which I thought was reasonable and both meals were excellent as was the service. Can definitely recommend this restaurant and if we are out this way again I would definitely come back here.

Really nice place, will definitely go again.

I ordered a fast food delivery on the 29/09/22. I went with a BBQ burger, fries, onion rings and a BBQ dip. This cost took me near twenty quid. Sadly I did not bother with a drink. The food tastes amazing! The fries are very decent, the burgers are tasty. I wish they would do a cheaper meal deal for one person, as I usually order alone.

From Milkshake to a Mojito, and a fantastic burger and sides inbetween.. 5 stars.. Food and Staff were brilliant.. If you are in Newmarket you have to try this place.

Some places really just get simple burger and chips wrong and from the outside I assumed this place would just do mediocre burgers like you tend to get in little café's. Food came out and looked basic but oh my word the taste!!!! Everything was so delicious, we polished off our burgers. I had the grilled chicken burger, I normally avoid grilled chicken because it can go a bit tough and tasteless. This wasn't, flavour was amazing and it was cooked perfectly. Highly recommend trying here!!!!

Very nice burger. Service was good. Nice variety. Unlike other restaurants you only get the burger. Perfect if you don't want to over eat

We tried the veggie options with the most delicious halloumi burger and mushroom/blue cheese burger. Topped off with sweet potato fries this was a delightfully filling lunch. Top food indeed

Where to start…Hmm 😎 First visit. Great friendly staff team, fantastic freshly created burgers that are thick, filling, tasty and delicious. A lovely outlet with a great location allowing you to people-watch and chill out while the world rushes by. Tables and chairs in and outside. We had ‘burger with blue cheese’ - what a great combination. The melted, tangy cheese, was so nicely partnered on the burger, with the fries and onion rings on the side. We also had a ‘cheeseburger’ which was as delicious as the rest; all very nice. Be sure to state if you want your burgers well done as we did - this was perfect for us, with juicy beef full of flavour. We sat indoors, surrounded by the retro factory-type decor. Good selection of drinks, however the milkshakes were very expensive for their size and served in disposable plastic beakers was a little disappointing as we were eating in- maybe some nice retro type glasses would be better suited especially for £6.55 each. That’s constructive criticism- not a complaint. Nice big single lavatory easy for anyone to access and use. 2 Drinks, 2 burgers, 1 fries and 1 onion rings came to a little over £40- not bad for a nice freshly prepared meal together. Would definitely visit again

Really tasty burger with seating indoor or outside. The chips were plentiful and the only downside I felt the milkshake was a little over priced but was good

Best burger we've had in a long time 😊

Went in to Newmarket for some quick lunch and was very happy with the food at hmmburger. There is a massive choice of food available and with out door seating is lovely to take the dog and sit in the sun having lunch. The food was prepared fast and tasted Amazing! I would highly recommend the milkshakes as they were delicious, and the seasoned fries.

Lovely brunch burger and oreo milkshake Food arrived quickly and great service

So I visited Hmmburger for the first time the other day and I must say that the experience was just wonderful! I was greeted by a lovely young lad, who deserves a shout out (I didn’t catch his name, but he was around 18, dark...

I ordered delivery so of course I'm not experiencing hmmburger at its best. However I paid £21.25 +£5 for delivery of a Big Daddy, large milkshake and Cajun fries which is ridiculously steep in my opinion. They missed out the jalapeños from the burger which I added and paid more for. The patties were overcooked and rubbery despite there being options for how well-done you wanted it (I chose medium). The fries were a mixture of overcooked and undercooked. The Oreo milkshake should be called an 'Oreo-flavoured' milkshake as I couldn't find any distinct pieces of biscuit in it. I couldn't finish the meal as it made me feel sick. I don't doubt that the restaurant is better in person, but I'm not convinced I'd go there had I had my meal in dine-in condition. For me, the construction of the burger didn't work. It felt like a toss-up between trying to emulate something simple and classic like Five Guys, and combining that with a restaurant burger. To improve for delivery, I'd suggest to take the patties off the heat earlier, toast the buns so that they can stand up to all the moisture, use foil wrap and fold the top of the bag down to retain as much heat as possible.

My first visit, and I wasn't disappointed. A very good burger, great sweet potato fries (with tasty house sauce) and some excellent onion rings, all washed down with an oreo shake. Great food, a good price and very friendly service. Thank you, we'll be back next time we're in Newmarket.

Friendly service, good burger, sides ans drinks

Love this place, great tasting burgers excellent restrained service always polite and quick, thank you and see you again soon.

Absolutely amazing food. The best burger I've had here in the UK. The fries were also fantastic. A little pricey compared to other places. For a burger, fries & milkshake it was just over £15.

The service was really great! I had the sweet potato fries and my wife has the cajun fries. Both were so delicious. Definitely recommend for anyone wants a good decent burger.

Probably the best burger in town , I had the blue burger and it was so tasty and succulent i cannot praise it enough , the staff are friendly and knowledgeable and it was a great dining experience

Really friendly, visited for a takeaway milkshake and then some burgers 🍔 eat-in later in the day...all excellent. Milkshake was really thick and frozen 👌 chicken burger was so tasty!

Does a simple burger simply. I loved the shakes - all good value, food was fine. Brilliant to see the LGBT+ friendly label. Lovely service.