Hing Wins in Kingston upon Hull, City of

Used to use regularly but food is of poor quality. When complaint made the response was to say 'so what' avoid at all cost and use your hard earned money elsewhere.

We used to order from here fairly regularly, but we felt the standard of food was getting worse. After a long period we decided to give it another go. Big mistake, it had gotten a lot worse. Everything we ordered was poor and some of it left us scratching our heads wondering what it actually was. The chips were hot is the only positive I can give it. Avoid

The noodles are delicious, The beef is very tender and the new boss's service is also very good.

I ordered £38 worth of their food. We ordered the duck chow mein which was not fresh noodles. They were like ready made packet noodles that tasted exactly like chicken super noodles……

The food is expensive but nice but expect everything you order but didn't and what I did get was all over the bag

Food left me unable to move for over 2 days with vomiting and diarrhoea. Satay sauce was like dishwater and the rice had clearly been reheated. Absolutely do not recommend. Place wants closing down or at best a food hygiene visit.

Placed an order over the phone. Rang to chase the order after over an hour. They said ‘the machine cancelled the order’ and we were being rude! Shocking service.

Just had food from here absolutely disgusting went in the bin chowmein like eating soggy spaghetti satay full of salt 🤮

The food here is so so so good! As a vegetarian there's still so many options, the menu is huge. The service is great, the workers are lovely and caring.

Such lovely friendly staff and great food! Always a positive experience. 🤩🤩

Call the restaurant up told them some of the food wasn’t tasting right like they have added some washing up liquid, very foul, tasting. they then informed me that they don’t use any kind of soap detergent to wash the pots they only use water 🤢 please avoid at all cost

Always lovely food and service and lovely portions too

Lovely food, nice quick service. Cash only ! ! ! !

I use this place all the time when working on nights

Hard to understand what they say back to me as I'm ordering

Loved this place through lockdown kept me going even if I gained a few pounds

Only had a bags of chips so can't pass muchof a comment.

Expensive and not worth the cost this take way has gone ip 27% for the same meal

its our go to place, so delivery to westfield road we get 1 of 2 guys a ridiculously friendly asian guy who is just a pleasure to see , he can turn a bad day around in a second , 2ndly an older english guy again really friendly and made a point to make friends with our dog and always asks after him and gives him a fuss , its not much but its good old fashioned service how it should be , the food is devine , its piping hot and they usually have it delivered to us inside of 20 min from ordering . the taste is authentic and great its never swimming in oil and its clean , its packed well so theres never any leaks, weve tried a lot of chinese take aways having it once a week and this is by far the best weve found , the potions are big aswell

Great service super fast food always amazing couldn't recommend enough and discount if you order on there website

Be very careful, l went in and they only gave me part of my order, but charged me for the full order. Please be careful and check what they give you

Whatever you do if you do not like hot spices do not order the hot and sweet chilli beef, we love chilli but this is ridiculously hot , it has 1 chilli pepper on the menu so it should be mild, no chance, I'm not ordering again.

Please consider whether you wish to buy food from here - it comes with unwanted extras! We placed a considerable order with Hing Wings via Just Eat. The quality of the food was generally not what I would expect; but one meal was inedible We had ordered a portion of sweet and sour king prawn balls to share. The first one out of the container had a long dark hair encased in the batter! Needless to say no one wanted to eat them. I tried to raise this via Just Eat but was unable to due to their systems and so today I rang the takeaway itself. I explained the issue with the hair and how this had put us off eating the prawn balls and gave them the opportunity to rectify the issue. Nothing was suggested so I persisted and requested a refund or a credit of the £5.90 - this was refused. I was told that they were a takeaway not a restaurant and they were busy the night before. This explanation is simply not good enough. When you purchase a meal you expect to be able to eat it. Customer service; again not good enough, no apology, no replacement, no refund, no customer satisfaction.

Beautiful food,fast service and lovely delivery guy

Love there food so clean place lovely people always go every time

Tried 10 different takeaways to order for a gentleman who is blind every takeaway refused too take cash tried these and totaly went out there way too help and staff way really polite and the food looks gorgeous and would recomend too anyone

Food took over 3 hours to turn up! Their phone line was not connected so we couldn't ask for an update. The fish was rubbery and cold as a result. I understand they may be busier than normal during this time, but customer service was dreadful. I'm afraid we won't be ordering here again

Food inedible..we threw it away. Late delivery and items missing. Order at your own peril!!!

Amazing Salt and Pepper chips and the best chicken skewers and Chinese Roast Duck Quick delivery

Great taste and large portions.

Great food!! HORRIBLE DELIVERY SERVICE!!

Over 2 hours (almost 3) later the order still hadn’t arrived. We called and was told they are very busy and can we pick it up. Then was told the food order was OK only being done. Asked for a refund but they was refusing at first. Staff very cocky and rude. Definitely not be going to here again.

VERY long wait. when I eventually did get through, was told my order hadn't even left the shop. After an hour and a half. What. you didn't think to maybe call on the number provided to inform us because now its too bloody late to go elsewhere. Oh but I can come and pick it up if I like. After its been sat there for close to two hours? Really? nope. Thanks for nothing. Edited to add - now I am not hangry any more, we have used this place for a while and the food was always good. Delivery is good usually though it has been late on occasion, nothing out of the ordinary. What riled me up particularly is that I ordered at 9 ish, and only managed to get through on the phone ten minutes before the shop closed, so I reckon that they were just going to take the cash and not bother delivering (since the girl told me my order hadn't even left the shop yet). That, is dishonest and disgraceful. On another occasion they were quick to call me to tell me that I had underpaid by 80p delivery, and could I give it to the driver, which I did. So why no phonecall this time? They clearly use the phone when it works in their favour, so again, not great service. I would have appreciated much more a phonecall saying really sorry, something has happened and we can't fulfill your order. It happens. We could have gone elsewhere. As it was, we were left until 11pm almost. Meaning even if I could find someone willing to deliver at that time we would be waiting another hour for it to get there and be eating at midnight. Not what you want at the end of a busy working week when you just want to kick back and relax, is it? kind of ruined my date night in. I will not be using this place again. Not because you messed up on taking orders and overstretched yourselves, but because you didn't have the decency to call us so we could sort something else out. Seems like you were going to just take the money and leave us dangling there, which is an attitude I cannot stand. One loyal customer lost. A little courtesy goes a long way.

Terrible ordered at half 6 still waiting at 10 to 8 first phone called told was a crash on the road so was waiting at the shop for the driver to be able to access the road second call told waiting for the driver to come back..shambles !! Waste of money will never use again

Can't fault the food, value for money or service. The young girl even came from behind the counter to open the door for me (I am disabled).

Indian food is terrible there, deserts too and specially ice cream and sushi! Its worst and worst I'm really sad :/

This place is amazing I recommend it

10 quid for satay n chips... bit steep.

Absolutely disgusting! Chicken tasted sour and the pork and beef tasted fusty! Safe to say the full lot went in the bin.... Diet Coke was alright though!

Lovely chinese food nice staff prompt service

Ordered from here today absolutely disscussed the chips were horrible food was greasy and to top it off none of the meals come with chips ordered sweet an sour chicken balls and prawn balls to find out when it got here paid extra for chips sweet and sour balls are not a main meal we have ordered from various other chineses and chips come with them if you order of just eat it doesnt actually say that you pay for chips separate unless you press on more info just a warning to anybody thinking off ordering dont absolute rip off will not be ordering again it wont let me put no stars hense having to put 1