Based on 6 opinions finded in 1 websites
Based on 6 opinions finded in 1 websites
Nº 91 in 107 in Armagh
Opinions
I’ve been to The Herd a few times and each time there’s been a theme of high quality food but absolutely abysmal service. I understand the place is relatively new but the service is getting worse, not better! On my most recent visit we had to ask to order our food and ask for our drinks after 25 minutes of waiting.. our food arrived another 15 minutes after that. I could also see that other tables were experiencing similar problems as the table beside us asked how much longer their food would be. Staff were also not clearing dirty plates from tables for a long time after the previous patrons had left. The food is very good and piping hot when it’s served. Unfortunately, it’s really not worth waiting 45 minutes for.
Lauren C . 2022-07-15
MORE AT TripAdvisor
Enjoyed visit to Herd cafe, had a nice latte, staff very friendly. Food menu also very good - buffalo chicken very enjoyable and also great value. Can’t wait to get back to try the breakfast menu
Andrew S . 2022-07-14
MORE AT TripAdvisor
The food is good,and very reasonably priced for what you get. There aren't many places offering the quality of food the Herd does around the local areas. The staff are lovely and clearly very busy due to the volume of people and orders in the café. The place has a lovely vibe to it as well, will certainly be back.
Simon B . 2022-07-14
MORE AT TripAdvisor
The café is located in a renovated church, with beautiful tall ceilings and stone walls. The coffee was done quickly and tasted fantastic (they also have lots of different coffee beverages to choose from, as well as delicious pastries, some baked in-house). The staff remain friendly and helpful despite being very busy every time I am there. I tried hot food when I was there last time - buttermilk chicken burger and fries. It tasted really good and definitely got value for money with the large size of the meal! I liked it so much I ended up returning there again half an hour later for more coffee, after doing my groceries next door!
Katerina . 2022-07-14
MORE AT TripAdvisor
I really wanted to like it here. It has potential but it was not great. We waited 45 minutes for our food and the cafe wasn't busy. We had 3 toddlers with us as well so you can imagine trying to entertain hungry toddlers. We had to ask a few times where the food was.. a good waitress will check on you and check with the kitchen if they see you've been waiting ages for your food and let you know. When we got the food, the chips were soo salty. Baring in mind children do not need added salt, the children's food should have no salt on it at all and none of them ate their chips which is really odd because they always eat chips, they were too salty for me let alone a 23 month old. The baby change should be in the disabled toilet especially since the men and women's toilet is up some stairs which you can't get up without help if you have a buggy. If you need to go to the toilet you have to leave your child outside the toilet door whilst you go to the toilet. The majority of establishments have a baby change in the disabled for this very reason. The food was overall good, everything else let's this place down.
Emma K . 2022-07-10
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709 Opinions
Really angry over an hour for a delivery. Guy tried to argue saying he'd been to the door when I was downstairs the whole time. The food however is beautiful.
263 Opinions
We went here yesterday for a meal. We were seated promptly, and our order taken. The place was very busy so we expected some delays. 45 minutes later, and while other people around us were getting served, we still didn't even have our starter. Staff passing in and out could clearly see we were still waiting, but no one thought to check. They didn't come to the table to clear empty glasses or to offer more drinks etc. We finally got someone's attention and asked, and it turns out our order wasn't even placed. No apologises offered. The starter was finally delivered nearly 1 hour later as we were about to leave, still no apology or explanation was given. Food was OK but nothing special. Very disappointed in the staff services, granted it was a busy weekend, they did have ample staff on but they were not proactive with their engagement with the customer, unless the customer actually went out of their way to track them down. Other people around us were also complaining and taking it amongst themselves to search for menus, missing cutlery and trying to get staff to take orders or get drinks. Very disappointing experience.
146 Opinions
Was a restaurant but sadly no more it turned into a take away which still does the same great food