Heavenly Desserts - Rochdale in Rochdale

Lovely place. Served by Saif and Javeria. Would definitely recommend..

one of the worst dessert place i ever been. they dont give exactlly what u order.

Amazing food and amazing service. A very special thank you to Ameera, Saif, Jamaal and Javeria, who went above and beyond to ensure we had a great experience!

Greeted with a smile Very pleasant and helpful Thank you for your service Ameera

Well I go here usually but the service isn’t good at all.For example I went today and we ordered waffles but the waffle machine broke down.Shows they have unreliable and old equipment.They had forks and knives in a bucket with water which they took them out from dried them and put them on tables.Also when the waffle machine broke down my dad had a word with one of them one of the workers was giving me and my family very bad looks and after we left they had turned around and started whispering.Look I’m not trying to put any accusations on anyone but this was bad service and hospitality.Moreover the food is okay and the atmosphere is ok.

Please please train your staff to give the right information. One min the offer is on for buy 1 get 1 child dessert free, the next it isn't. Then it is but only after 4pm then it isn't. Then it's on only during term time but then I had claimed the offer during the holidays 3 days ago. This has more twists and turns than a rollercoaster.

Awful Service melted Ice cream always different staff and just west of Money 💰 and Time No Car Parking Not Recommended Place

Very helpful staff. Specially Jaweria was very helpful. The girl is really careful if you talk about having any allergies. She tried her best to give me the best options she had available there. Also Saif who was helping me to suggest nice options in Gluten Free, Jamal & Ameera took special care to prepare the food. And they made sure i get the best service and definitely the best food too. One more thing they do the best is the presentation of the food. Which is phenomenal and always outstanding. Thanks for the service and care they give to every customer coming there. Young kids but very professional in their work. Highly recommended and always my first preference is Heavenly Desserts. ❤️❤️

Lovely food and service. Definitely recommend the French toast! Juts wish they had bigger portions!!

Seth and Nadia were very helpful. Thanks so much. Food was very delicious.

Saif and zub were amazing..nothing was too much trouble...loved my waffle and can't wait to visit again !!

I always come here when I'm craving dessert. From the moment I step in until I pay, the experience is consistently smooth and welcoming.

Great service by ameera and javeria, tasted heavenly, would definitely recommend it!

Food is good but service needs improving

Perfection 😍 and best help ever as I’m allergic to peanuts and most food had traces but they were glad to help to see what I could have and the iced coffees are the best I’ve ever tried I would highly recommend this place ❤️‍🔥

Came for dessert, fast service, served by Saif. Hazelnut gelato is amazing!

Amazing desserts and outstanding hospitality ! Also, today was my birthday so they brought my order with a fountain candle and chanted Happy birthday to me 😊 how sweet is that ! Thanks so much for your hard work and lovely rapport. Special thanks to Saif, Nadia, and Jamaal!

My experience at heavenly desserts was fantastic. The food was great. The service from Yafi Islam was amazing, we found him to be very helpful and friendly!

First time here dispite being local. Brought my 2 daughters for a treat and was really imressed. Really lovely setting and wonderful attentive service by nadia, amira and yafi. Would reccomend. Was so good we got an order to take home for dad and I too!

Served by Ameera today who ran a full restaurant by herself with great professionalism until her colleague arrived. She made me the most delicious mocha too. Thanks Ameera- you were awesome x

not please that a small tub of ice cream is no longer included and now costs nearly £3 extra. its made it more likely that I won't order in future as the desserts are already expensive but worth it for a treat. unfortunately the extra when buying for a few at a time makes it unaffordable. Thus I am less likely to order in future, which is very saddening.

Jamal was very nice and polite. It was a delight to have him as our waiter. It was really busy and he was working by himself but was still politer than ever

honestly this is the best dessert i ever had it’s so delicious the food is so good the person makes sure if everything is perfect and okay he is so sweet and respectful to all his customers and gave our food on time even though it was busy and he was the only person that was working i really recommend this dessert place .

Great first experience! Ameera and Jamal were great and quick service

Jamal Ameera we’re brilliant good service

Dessert was amazing, staff were so attentive & took care of our experience. Would definitely come again. The staff were Ambreen & Rida who took care of us.

As soon as we entered we have been handed kids menu and normal menu , kids menu only says create you own waffle/pancake/brownie for £5.95 , it was mentioned no where that they will charge extra , kids choose their toppings and at the end I had to pay £32.50 for two kids create you own waffle and brownie. That one way of deceiving people as it should be clearly mentioned that all toppings will add extra .My daughter even asked and waitress replied you can choose as many toppings want didn’t one time mention that it will add extra cost to it, it’s ridiculous to pay £32.50 for two kids desserts.

Absolutely loved the ambiance of this place! My niece got the ‘I’ll have what she’s having’ American waffle and finished her plate. Most importantly, staff were very friendly, particularly Ameera, who was our waitress. She was attentive to anything we needed and a bubbly personality :) Definitely will be visiting soon!!

Loved my grow up plant pot dessert, the girls were amazing particularly Zubaiba , Dav, Ameera princess and Huma they were all super friendly Thanks girls c

Saif did an incrediable job! It was indeed heavenly

Amira took care of us here at heavenly and did an exceptionally great job,she was very attentive and polite and helpful, the deserts and drinks were fantastic as always but must praise Amira again for knowing to secretly surprise my husband in wishing him happy birthday and leaving a Lovley message on his desert thanks x

Jamal was lovely. Thank you for being so professional and making us feel so welcome

Lovely service and delicious food and drinks! Thanks to zubaida and javaria

The food was really nice and the service was really good especially zubaida who served us very kindly

Came in at 10:25 and they said they are closed for eat in Last time my waffle was burnt but argued it wasn’t Poorly ran by teenagers

Workers were all really sweet Drinks and food were absolutely

Hats off to Zubaida, Saif, and Jawaiya, who cooked my large order to perfection in under 5 minutes. They provided speedy and effective service. I highly recommend ordering and eating at this establishment. Every time I have visited this establishment, Zubaida has always served me; she has impeccable customer service skills.

We had a great experience at Heavenly Desserts, Rochdale. We tried the Monkey Bread and pistachio ice cream, which lived up to the expectations and more. Thanks especially to Jamaal, Nina, Isa, Ridha, and Zubaida for their warm and welcoming service. Will definitely go again!

ambreen was super helpful and the food was very yummy!

Received desserts but no spoon or folk

Lovely food however whoever was serving today wasn't inviting and friendly, I took the menu and was asked to put it back and once I was ready to order I had to ask to be served and waiting longer than I should've. Could this be addressed please, let the whole experience down as I was really looking forward to it

Absolutely loveee this place! If I was able to give it 10 stars I would. I had the cookie dough and hot chocolate. Everything was deliciously made. Very clean and Presentation was on point. The staff was very friendly and kind. The long drive over here was definitely worth it. I left as a very happy customer.

Lovely environment, staff were extremely hospitable, shoutout to Ameera for 5 star service

Shout out to our server Ameera! A smiley, friendly server. Great service, thank you Ameera!! :)

Had a fantastic experience here. The young lady I think her name was ambereen did a great job. She was working alone balancing multiple customers while also making the dishes!!. She did a great job!

Our server Ambreen was amazing, very knowledgeable on Gluten Free options and took measures to ensure we were aware of any allergens. Presentation of food was really pretty too, sadly can’t say the same for the Sheffield branch who have got worse with their service and food over the past year - they should take note from the Rochdale branch!

We had a delish treat here with the lovely Ambreen serving us, and helping us navigate the extensive menu!

Lovely food and service! Ambreen was absolutely lovely and attentive! Great if you have a sweet tooth

Ridha and the girls were great as always! Deserts were beautiful prepared will definitely be back! X

amira served us and she was fantastic great customer service very friendly

We had Jamal as our server and he was amazing!

Fantastic Desserts and service

The dessert was good also the staff was great

Desserts were nice and Ambreen was a lovely waitress

Excellent presentation. Very well trained and professional staff. Special thanks to Ambreen, very helpful and professional. Staff attitude is excellent 👌 Highly recommended

Good desserts and great service from Ambreen and Jamal

came to rochdale branch for our first visit and OMG the desserts out of this world tasted amazing would recommend to everyone.

Called in with my daughter on a Saturday evening. Greeted upon arrival, the restaurant wasn’t particularly busy, beautifully decorated, we were given the opportunity to order via the app online or via a staff member. We ordered and paid via the app, which was fairly straightforward. The cheesecake, cookie dough & coffee were wonderfully presented & tasted just as good. Not a particularly cheap dessert, however it was delicious & and a very good experience. I’d not hesitate to try this venue again.

Nice food and good,quick service from Saf

Excellent food and great service from Ambreen

Great food and excellent service from Ambreen!

Good and affected service by Amreen and Saif.

Staff very friendly, food fantastic

Absolutely amazing service by Ameera and Yafi. Amazing dessert and service by the staff. Really happy and will be back again soon.

Excellent desserts and a fantastic service from Mohsan… We will definitely be returning. Thanks q

Employee Ambry was so nice! Great customer service, amazing food.

Ridha was really nice serving me . Enjoyed myself

Lovely service from Ambreen on 18th May 7pm. Went out of way to accommodate 9 last minute, very kind to 'my toddler too! Also there were 3 staff preparing the treats...very kind to my children and showed them what they were doing! Fab experience and would come again!

I took my grandchildren for a treat. There was plenty to choose from. They have a children's menu where they can select their own base and toppings. You can also do.this in the adults menu. It was a lovely atmosphere. The staff were very polite and friendly and made us feel very welcome. We sat in one of the booths. There is plenty of seating and it's very clean. Well worth a visit.

Had A Cheesecake With Mango Sorbet, 2 Watermelon & Mint Mocktails Ambreen & Saif Are A Credit To This Business As I Was With My Children & Made The Experience Second To None.

Ambreen isa and saif great service , warm and welcoming Thanks guys

Lovely staff, zubaida,ameera,jav and saif.

Zub and Saif with the great service and lovely desserts!

Ambreen went above and beyond to create a special dessert for us for our baby gender reveal, she used what she had at hand to really make the moment for us. We’re so grateful!! We’ll be back!

Great desserts, beautifully presented and friendly staff.

The food was amazing as usual I loved the rose lemonade and excellent service by Rida,Saif and Yafi

Served by Javs, lovely girl very polite and friendly 😊😊😊

Very good service by Ameera And Jav

Nina and Saif are awesome. Very friendly and kind.

Very friendly and hospitable service by Javairia.Kids and I loved it here :)

Super friendly staff! Thank you to Saif, Zubs, Isa, Jav and Ameela :)

Was served by Ameera and Yafi, and had the absolute best service. Thank you so much to both of them for such a lovely time. Fast, pleasant, friendly. The food was so good that I think I ascended? As a repeat customer here, I've always had great experiences and wonderful food, and I look forward to coming back.

Good service polite smiling server Ameera

It was great the cheeses cake was delicious and the iicecream gelati was excellent the drink was very excellent gad a great service from ambreen and jaffery

Really cool vibe. Lovely staff. We got an extra scoop of icecream on the house. Amreen and Yafi were great.

Good service from start to finish from adibreen and isa thankyou very much

Ambreen provided exceptional customer service, our desserts and drinks were served quickly and our children Sophie and danyal really enjoyed their treats . Sophie gave ambreen a goodbye hug!

i came in earlier today & saif was very welcoming. i couldn’t decide what to get so he helped me out, thank you! he was very respectful and polite. 100% coming back in the future. thank you once again saif!

Ambreen was a very good server, 10/10 recommend🤍🤍✨

Ambreen was very helpful and super polite. The desserts were also delicious. Would definitely comeback

Ameera was very attentive, she had excellent communication and was very polite, she clearly does her job well, her level of service impeccable. Please give her promotion and a pay rise! Well done ameera thanks for everything!

Service was great by Ameera :) appreciate it and will definitely come again.

Nice and cosey atmosphere. Very tasty desserts. Very good customer service from Aamina, she's a credit to the business. She's such a hard worker. Ps went in today and service gone very poor. 5 kids behind counter chatting away and joking with each other. Shop was empty! 10-15 mins before anyone took the order. 3 peoples desserts came and last dessert came once we all finished ours, why can't they serve them all at the same time? Aamina has left and service gone very poor.

Ambreen ameera Nina Jamaal ridah and all of the other staff were lovely! The food was great.

Areem was a lovely girl and had great customer service

Had a very rude staff Amb**** which is the only reason I am giving 3 stars. Other staff were lovely and accommodating.

Fantastic service from Ambreen today. Very professional and polite. Milk cakes were delicious.

Food and drinks amazing. Service appalling. Waiting 25 mins for drinks and only 4 tables in. Food sat on the counter 10mins and being ignored. Won’t bother next time

Jamal and Saif were lovely, service was excellent, credit to the company and keep very busy even when there aren't many customers in, would recommend 👍

I have been here before, I decided to take my wife and 4 year old girl, we stood waiting to be seated for 10 minutes before approached, then asked where we want to sit, I said anywhere that is clean as every table empty was full of used customers prior, the server said, just pick somewhere and in her words (I’ll sort it mate) we sat down for 15 minutes before I got up and said can we order, she said take a seat I’ll be over, once she came over, we ordered, another 10 minutes went by and my daughter was thirsty, we waited another 10 minutes, at that point I told the server forget it, we will dine somewhere else and the response was incredible, waving her hands at us telling us drinks take 2 minutes and she’s on her own, sorry that’s not my problem, employ more staff and with training for customer relations, I’ll pass from from this place from now on, I was shocked and with u upset little girl.