Based on 3.221 opinions finded in 4 websites
Based on 3.221 opinions finded in 4 websites
Nº 105 in 378 in Watford
Nº 16 of 36 Other cuisines in Watford
Opinions
nicole was was extremely nice and great service by her!
sahiti devara . 2025-05-11
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Food was amazing ! Great experience. Nicole had provided great service throughout💯
Kaushik Gopalan . 2025-05-11
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Lovely as usual. Great service.
Spare Tab . 2025-05-11
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Alex was helpful in making sure we had the full waffles menu options but with the vegan version of the waffles as we don’t eat egg.
Mitul Patel . 2025-05-11
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We had amazing service from the entire team, especially Alex!! Thank you!!
Naomi Bolatete . 2025-05-10
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The desserts were nice, however, even after asking for water multiple times we were not served water at all. Surprisingly, they were happily serving water to everyone else. I went up to the Manager to complain and he apologised. Funnily he didn’t even have the courtesy to offer a glass of water even after complaining. We were there to celebrate my wife’s birthday. They spoiled her evening.
PARAM SHAH . 2025-05-09
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Super high sugar rush desserts. I do recommend Saffron Latte when the milk is slooowly warmed up to avoid burning the milk. Thank you for your lovely service Nicole.
Fuaad Latif . 2025-05-09
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Very busy on a bank holiday Monday and despite this the service and food were excellent. Special mention to Nicole and her colleague behind the dessert bar (don’t know her name) who had everything under control! Thanks again!!
premal patel . 2025-05-06
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Food was delicious, Nicole, our server, was absolutely lovely and overall the place was amazing. Very accommodating, a must visit place in nw London for sure
Bailee-Summer Angell . 2025-05-05
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Wonderful place for a brunch or an afternoon coffee. The staff are also great!
Ahmed Trifi . 2025-05-03
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Food was lovely, great service from Nicole.
Kaylan John-Baptiste . 2025-05-03
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Good as always. Thank you to our server, Alex, very helpful.
Parag Patel . 2025-05-03
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Beautiful dessert shop. Very aesthetic and with really delicious desserts and brunch options. Had Nicole serving today and she was very attentive.
Ms SPN . 2025-05-03
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Nicole .. excellent girl .. amazing service she gave us .. lots of love Nicole
saira kasmani . 2025-05-02
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Nicole at Heavenly Desserts was absolutely wonderful! She was friendly, attentive, and made sure everything was perfect. Her service really added to the experience.
Tanisha Panchani . 2025-04-27
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Great desserts and great customer service by Nicola
Sara M . 2025-04-26
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I had an excellent experience at Heavenly Desserts today. The croffles were delightfully crispy and fluffy, and Nicole provided outstanding, friendly service. Highly recommended!
Looby Lou . 2025-04-25
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The girl that took our order was good but the man that delivered had attitude and was very rude. I wondered why we were given an ice cream scoop with the cookie dough when I had ordered a scoop on its own as it didn’t state it on their menu. He kept challenging me! The picture just showed white parts on top of the cookie dough and the description said “Fresh raspberries, white chocolate, white chocolate gelato” but it didn’t say it came with a SCOOP of ice cream on the SIDE. He kept answering back at me telling me it did say the word “scoop” and clearly he was wrong. Won’t go back if that man works there, he was so disrespectful to tell me (his costumer) that I read the menu wrong. Appalling service.
C Carbonell . 2025-04-19
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Dessert was great. Alex especially was very good and great service from him.
Mitul Patel . 2025-04-19
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Always lovely to be back to our favorite dessert place! Thanks to Nicole for the great service :)
Oussama Yousfi . 2025-04-18
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Served by Zara, excellent service, all staff very sweet and smiley, lovely place to come with the family.
Radhika Kendall . 2025-04-18
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Seats were comfortable and area was clean but we were beside the counter so there was lots of coming and going, delivery drivers etc.
Laura Kelly . 2025-04-16
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Great desserts. Amazing choice. Friendly welcoming staff Served by Nicole. Thanks will be back
Ajay Supeda . 2025-04-15
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Awful desserts I’ve ever had. Poor service from the team, and no bins in the bathroom.
Jay . 2025-04-14
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Very nice chocolate milshake! Nicole provided us a very good service.
Raquel Luca . 2025-04-12
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Staff was very friendly felt comfortable ordering. Staff name was Nicole. Thank you Nicole for the amazing service. Toilets were dirty Owner or manager sitting by the table on her phone near the bathroom looked rude and bossy to staff!
Bavithira Indrakumar . 2025-04-09
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The waffles at Heavenly Desserts are without a doubt among the greatest I've ever experienced. They were wonderfully cooked: golden on the exterior and light and fluffy on the inside. I went for the standard Nutella waffle with ice cream. The flavor combinations were wonderful, and the presentation was as visually appealing as it was to the tongue.
Nimit Sorathiya . 2025-04-09
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I particularly appreciated the quality of the desserts and alternatives available. Very great decor and excellent service from staff members.One review highlights a staff member named Shreya, noting their attentiveness, friendliness, and dedication to providing excellent customer service. located easily on Watford High Street; highly advised.
Priyansh akoliya . 2025-04-09
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Very friendly staff and food was delicious, would heavily recommend 👍👍 Great experience with my family will definitely come in again.
K Akoliya . 2025-04-09
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Overall amazing experience, thoroughly enjoyed the quality of deserts and options available. Very nice decor and exceptional service by the staff, conveniently located on Watford high street, highly recommended.
jignesh sorathiya . 2025-04-09
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While the food was good and filling, unfortunately there was a merry band of fruit flies around our table which was rather off-putting while we were eating.
Alistair Hines . 2025-04-09
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Been coming to this store for a couple of yrs now. The service is nothing short of great. Alex, in particular, is always on hand to ensure our experience is always amazing. Get yourselves down here with family / friends or that special someone !
Nadir Hamdan . 2025-04-06
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Very happy with a servise. Alex was very kind and helpfull,making sure we had clean table and beat seats. Great Atmosphere super helpfull staff. Very tasty, great price.
Valensya D . 2025-04-06
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Great place with great food. Shoutout to my waiter Leo for welcoming me and the fam
Rahul Limbu . 2025-04-05
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Nicole served us, she was so nice and amazing.
Ritsika . 2025-04-05
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Nicole was an amazing server and the food was phenomenal, thank you!
Heather Wright . 2025-04-04
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You can easily get lost in the menu. The number of options available will require more than one visit. The desserts are lovely, but they are let down by the careless and shambolic service.
MelodeeS . 2025-03-30
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Fabulous experience today! Nikola was absolutely lovely, we had a great time here after a long day and it definitely lifted our spirits! The pistachio milk cake was Heavenly- melting jn your mouth and the perfect amount of sweetness. Dziekuje piekna🥰
Talia . 2025-03-28
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Nicole served our table was very friendly. Great food, I would highly recommend.
Kwasi Adomakoh . 2025-03-28
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Nicole was really friendly and took care of us
avneet sahota . 2025-03-28
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Visited heavenly dessert for pre Mother’s Day dessert and had excellent service. Nicole served us and she made the experience so Much better with her amazing hospitality and smile. Thanks Nicole - we will be visiting again
Shanthi Raman . 2025-03-28
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Pleasant experience, staff very friendly and questioned about allergies Place is very clean and tidy. Decor is fab and very bright. I ordered the Banoffee American Waffle (£7.10) And partner the Lotus Biscoff Croffle. I couldn’t eat my waffle as It was drenched in the toffee sauce which was a shame. My partner really enjoyed his dessert. Passion Fruit Martini was nice (£5) non alcoholic
K “flower mum adventures” M . 2025-03-23
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Wonderful place, came with my 11 month old boy and he loved it on the high chair. He got pancakes with little raspberries. The staff Zara and other colleagues were very facilitating. We live this place because desert's aren't as sweet as other chains!
zehra emin . 2025-03-22
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Nicole was fantastic 😊 desserts was amazing. Quick friendly service.
Andrew McCullagh (Andy) . 2025-03-22
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Nichole and zaza was lovely manager could do better with his maths
Joseph Tuckman . 2025-03-21
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Great experience, Nicole was excellent throughout!
Matt Smith . 2025-03-21
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Had the milkshake which was great & i received amazing customer service from Nicole. Keep up the great work
Niz Niz . 2025-03-21
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Alex did the grat job.visiting first time will be back for sure.
Kapil Acharya . 2025-03-15
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Great service thanks alex for your great hosting
kazana UK . 2025-03-15
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Lovely food and good service , especially Alex
Kevin Leong . 2025-03-15
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Thank your for tonight, Alex. Everything was exceptional !! Will come back as we are regulars !!
Catalina Melnec . 2025-03-15
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We loved our experience, shout out to Alex in particular who was excellent in helping us find the right dishes. With us not eating eggs but not vegan, Alex understood our requirements and proactively suggested options for us. After listening he suggested he will ask the kitchen to use vegan batter for our waffles. He also recommend a pretty excellent cookie dough milkshake! Overall, Great experience, great food and second to none service.
Khushma Kerai . 2025-03-15
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Nicole was amazing very helpful and pretty :-)
urooj khan . 2025-03-15
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Amazing Experience at Heavenly Desserts Watford! We visited the restaurant as a large group (more than 16 people), and Leo was the only one serving us. Honestly, he was outstanding in every way! He was very understanding, especially with the children, and made sure to accommodate all our requests with great attention and care. The service was flawless, and all our orders arrived on time without any delays. Leo is a fantastic example of professionalism and attentiveness, and we truly hope he serves as a reference for anyone visiting the place. An unforgettable experience, and we will definitely be coming back! Thank you, Leo, and the entire team!
Mohamed Elsamny . 2025-03-14
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Great service and tasty desserts. All staff are lovely but Alex in particular was very friendly and welcoming.
Salma Rabee . 2025-03-14
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I had a great experience at Heavenly Desserts! The place has a lovely vibe—clean, stylish, and really welcoming. The desserts were absolutely delicious—beautifully presented and full of flavor. You can tell a lot of care goes into what they serve. A special shoutout to Abhinav, He was incredibly professional, attentive, and genuinely friendly. You don’t always come across that kind of service. He made sure everything was perfect and really added to the overall experience. Highly recommend if you’re looking for a sweet treat and great service. I’ll definitely be coming back
Ashyy _official . 2025-03-13
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Nicole was awesome, great service. Dessert was great too!
Jay Patel . 2025-03-09
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Overall, an amazing place to chill whilst eating delicious, good quality food/desert. Couldn’t have asked for better service as, the staff make sure your stay is perfect. Will definitely be coming back and will recommend to friends.
L D . 2025-03-09
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Food was 10/10!! The bueno croffle was everything! Nicole was amazing, definitely coming back again
R Farah . 2025-03-08
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Gorgeous decor - 10/10 just for the layout and the colourful floral theme! Food was meh - overhyped but the service was brilliant! Shout out to the sweet and friendly waitress, Alayna, who even took the time to chat to us.
Himani G . 2025-03-08
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Desserts were lovely. However, the service was slow and the staff lacked in finesse of serving. Placing plates far away from customers instead of infront of them. Found myself reaching for my dish from the other side of the table.
Naomi Blake . 2025-03-08
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Top quality food and lovely customer service !
Jr 2 . 2025-03-01
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Lovely experience. Yummy croffles and good service. Alex our host was greay
Nancy Y . 2025-03-01
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Alex was a brilliant host and helped us pick some tasty deserts after a long day exploring london as tourists from Scotland.
Ailish Jamieson . 2025-03-01
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Wonderful place to visit for dessert! Customer service was great from Nicole!
Ali Abdul Rauf . 2025-02-28
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Aamir gave us excellent service
truth seeker . 2025-02-23
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Had a fantastic experience at Heavenly Desserts, Watford! We tried the Baklava, Mochi Plate, Cappuccino, and Chai Latte, and everything was absolutely delicious. The baklava was perfectly flaky and sweet, the mochi had a great variety of flavors, and both drinks were spot on—rich, comforting, and well-prepared. A special shoutout to Nichole and Leo, who were incredibly kind and professional. They made us feel so comfortable and added to the overall great experience. Highly recommend this place for a sweet treat and a warm, welcoming atmosphere. Can’t wait to visit again! ⭐⭐⭐⭐⭐
Amrita Acharya . 2025-02-23
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Our server was Alex and we had a great time. Thanks Alex.
Inkyin Pwint Phyu . 2025-02-23
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Very nice deserts, highly recommend carmel monkey bread. Cool vibes and friendly staff, we were served by Alex who was very nice and professional.
Marcin Bielinski . 2025-02-23
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Lovely dessert, lovely service thank you Nicole. Great laugh all round
Emily Katy . 2025-02-22
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Thank you Nicole for such a great service!!
Kelisha Wynter . 2025-02-21
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Nicole was great, she was warm and very inviting. Service was good and the food was nice.
Mel A . 2025-02-21
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This Lovely chap Leo was such a trooper, chipper smile on his face and was nothing but friendly to my affiliatiaed gangsters
Noah Anwar . 2025-02-17
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Asked Alex what a croffle was, all the food was kosher as he told me and thrice clean, he was very respectful and made me feel at home. That nonchalant dreadhead was also very kind.
Jozsef Talos . 2025-02-16
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Alex, our server was brillaint. Good food and nice atmosphere
molly smith . 2025-02-16
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Alex and Nicole served us today, and the whole process was smooth and hassle-free for myself and the kids. The desserts were amazing, packed full of flavor. We will be returning. Thank you!
Martina Annabelle . 2025-02-15
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Great food and all around. Alex and Nicole provided excellent service. Would 100% come back again!
Toye . 2025-02-15
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Such a lovely experience, we were quickly greeted with a smile from everyone and the food came out quickly and beautifuly. Definitely going to return x
Genevieve Smith . 2025-02-14
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Loved the selection of desserts we tried, all tasted delicious. The interior is also very clean and the service was great. Thank you to ‘Leo’ for looking after us! The cookie dough was amazing and everything was so fresh thanks a-lot and a special thanks to “Leo” , appreciated and all of them was very nice, thanks a-lot heavenly desserts watford
sohail kamal . 2025-02-13
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Member of staff alex was really helpful and service was fabulous and the food was great as well :) .
dhruv patel . 2025-02-08
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Alex was a great waiter and very nice. We had a lovely time here, i definitely recommend!
Vicky Detmer . 2025-02-08
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Delicious food, great service! Our sever, Alex was very attentive and polite.
Emma Rolfe . 2025-02-08
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Had a cookie dough with dark chocolate and pistachio. Was incredible and the service was amazing by Alex! Would highly recommend!
christi-leigh cooper . 2025-02-07
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We had nice dessert and customer service was really good specially with Alex and Quiem so kind. thank you so much ☺️
Thilini perera . 2025-02-07
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Staff were really really nice and smiley
Sahana S . 2025-02-04
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Soulful desserts❤️ I’m in love with thr desserts specially strawberries with chocolate. It was so good, fresh, and delicious. Best place for desserts
Prerna Pasi . 2025-02-04
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Lovely place for a dessert our waiter Alex was super accommodating to our vegan preferences and we really enjoyed the desserts 😊
Rebecca Levy . 2025-02-01
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Lovely place and puddings amazing.. could do it more toilet!
Lauren Walker-Jones . 2025-02-01
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Very nice desserts and the staff(Alex) was very kind!
Roxana Dumitru . 2025-02-01
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Great experience! Alex was very friendly.
Liya Sabu . 2025-02-01
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Great atmosphere, clean, delicious desserts. Thank you Alex for your great service!
Anisha Bajwa . 2025-02-01
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I recently visited heavenly desserts in watford , and it was an absolute delight! The desserts were incredibly delicious—each one more flavorful and beautifully presented than the last. The atmosphere was cozy, and the staff made the experience even better. I have to give a special shout-out to Leo, who went above and beyond with his service. He was attentive, friendly, and really made us feel welcomed. His recommendations were spot-on, and his warm personality made the whole visit memorable. Highly recommend this place, and definitely ask for Leo when you go!
Omar Imad . 2025-01-29
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Excellent service and delicious food. The venue is well decorated and ideal for small birthday parties. We had a birthday party for my daughter and she and her friends were very pleased with the food quality. And at very affordable price.
mehul patel . 2025-01-26
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Great food and service from Alex and Qaim, Qaim even kindly catered to our dietary requirements and was flexible with the menu
Rajan . 2025-01-25
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Alex is amazing! Brilliant service
Hetal Kotecha . 2025-01-25
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Service was excellent provided by Alex and Kayam.
Harsh Thanki . 2025-01-25
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Lovely place food was delicious and great potion size. Alex our server was friendly and very helpful.
Roz Davies . 2025-01-25
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Good desserts, staff seemed overworked and only took one person's order and did not acknowledge the other person.
tolga uyanik . 2025-01-24
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Very delicious food and wonderful staff.
James Heath . 2025-01-22
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Leo’s customer service was 10/10 ! Really attentive and always had a smile on his face. Great customer service
Miss Martinez . 2025-01-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I have ordered online many times and I love this cafe. Their food is always lovely as is their milkshakes. Recently I have noticed their milkshakes are no longer an option on the delivery app, I would LOVE for them to make a reappearance!