Haute Dolci Watford in Watford

Ria made us feel so comfortable- truly an asset to Heavenly Desserts! Thanks for such lovely and warm service Ria :)

I recently visited Heavenly Desserts Watford. Despite the store's advertised promotion of a 20% student discount, the employee (name: Jeel) handling my transaction applied only a 10% discount. When I raised the issue, the employee appeared either indifferent or unbothered in resolving the problem. Jeel first stated the discount is only valid on week days without realising it was Friday. After I pointed out it is Friday today - he proceeded to blame the till saying it was a system error and nothing could be done. This is unacceptable. I expect the staff to be knowledgeable and competent in applying basic promotions correctly. The error and lack of care on the part of this employee has not only caused an inconvenience but has also left me questioning the professionalism of the store.

Alex did a good job here. Will be coming back.

Shout outs to alex Great customer service, mate Appreciate that

Thank you Alex for your hospitality and service.

Crappy experience!! Avoid at all cost. One waiter kept staring at my daughter uncomfortably and then goes to proceed to ask for her social media accounts. Weird one. Food was served cold then asked to re heat then refused. Would never eat from this place again.

Delicious, customer friendly service, great atmosphere….must visit

I tried their brunch in the morning, ordered the full breakfast and the lamb bacon really impressed me, every single bite I could taste the lamb. Overall, the whole dish is very nice, serve hot and delicious, would want to try something else next time.

Really delicious and pleasant welcome!

Went for a birthday brunch and it was not crowded, so had the most wonderful, relaxing time with friends. Food was delicious and the Affogato I had was amazing! Will definitely be coming back.

The food was amazing and the service as well , his name was Alex great guy and very polite .

Alex provided us with great customer service

Loved the desserts, and Alex provided excellent service. Highly recommend!

Really delicious apple and pecan monkey bread 10/10

Really nice place and perfect deserts.

Create service from the guys especially alex

Great customer service from Alex this afternoon.

Alex provided great customer service!

Heavenly dessert is my favourite place for a cheat dessert. The croffle never disappoints, was served by Alex today he was very friendly. Keep it up :)

Alex was amazing service was quick and his recommendations were great

Great selection of deserts, we had the “grow me” which is quite a special cheesecake coming in a little flower pot. Great service by Alex!

Alex is amazing Awesome service

Alex was excellent. Very friendly and smiley. Thank you very much. 5 star service .

Alex was really great. Thank you Alex for your service

As always, it was utterly brilliant. Their breakfasts are excellent.

Alex was an attentive and helpful server!

Alex gave us good service. Thanks

We had an amazing time with my family as i celebrated my birthday. Great service from Alex as well.

Alex and the team gave great service. The menu is amazing! We want to come back and stay for three meals 😂

Fabulous service by Alex great food and will definitely be back.

Great service really friendly and lovely staff Thank you

Alex was friendly and politely served us what we wanted.

Costly my cousins like this place

Excellent service by Leo and great food, will definitely be coming again.

Leo was a fantastic host for all of our guests, turned up with a big group of adults and kids and he was able to cater to all of us especially with some dietary restrictions. Would definitely recommend coming here. Very pleased with the professional service by Leo

Shreya was brilliant. Food was incredible.

Nice atmosphere. Good selection

Great service by Leo. Was very attentive. Thanks

Staff behaviour is too bad specially glasses boy

Our server, Leo, was great- very helpful in dessert recommendations and attentive. Lovely desserts and a nice atmosphere

Leo was great at Heavenly Desert Watford

Best desserts in town, milk cakes and croffles are a must try

Known for it's desserts, me and my family have been regular customers for over an year. Tried their new Brunch menu and it was out of the world ❤️ Shakshuka and Salmon bread was delicious. Thanks for introducing Brunch Watford Heavenly Management, it's a blessing 🙏🙏 Miles better than the overly priced Brunch at Haute Dolce across the high street.

We'd popped in after a visit to theatre and cinema. Looked good to start with but a couple thing. The Iced Deconstructed Spanish latte for £6 is a joke. Everybody looks at the picture I took and is laughing their heads off. The flavour was very weak for an ice cube made of coffee. The Duo of Macarons is another joke at £6. My wife told me that the ones you can buy from Tesco were better than this. The Rose and Raspberry cheesecake were nice as well as what fudge got to do with it. But we don't think we will come again.

Tried their new brunch. Miles ahead of any other brunch place in Watford. Had their full English breakfast which was a delight. Did not hesitate in changing certain items according to my preference and no extra charge!! Excellent customer service by the young gentleman. Must try Desserts and now exciting new Brunch with excellent ambience and customer service. No wonder this place is always packed on weekend

Great place to have some quality desserts.

Very nice I really loved it the waffles are amazing fresh and soft

Amazing food and service. Leo is a great staff member who has been serving us from day one! Favourite waiter 🙏🏼

Very low quality coffee in plastic cup to dine-in…

Great food and awesome hospitality

Absolutely bangin', the fundoo hit the shpot, not too shabby ;) Thanks Heavenly! 😘

A very light, fulfilling delicious dessert for a great price. Would highly recommend!

Isha gave fantastic service and was very attentive when I had many questions about my allergies, offering me a selection of desserts that catered to my very strict dietary requirements

Really, really good and dog friendly. Atlas says thanks for the chocolate cake. Will be back. Isha our server was great!

We were served by Isha and she was very friendly and gave us her full attention. Food was great and Isha even customised our order for us!

Isha was very kind and helpful had a lovely aura and the food was very tasty!

Plenty of vegan options, great food, very clean restaurant and extremely helpful, pleasant staff. Simply marvellous!

Mine and my daughters fav dessert place. They always go above and beyond in regards to service. By the end of the sitting we were saying goodbye to all the members of staff like we had dinner at their house. Love their atmosphere Update - We absolutely love Iman. Always greeting us with a smile. Our fav Server

Leo - polite and attentive to our order whist also ensuring our dessert eating experience was a top tier one. Talented boy.

Great experience and food was lovely

Good food and service - Leo was great,

Service with a smile from Leo! A very welcoming and helpful team and delicious sweet treats!

Lovely food, great service from Leo

Leo was a vibe gave me a great recommendation. Thank you!

Great desserts and quick service times

Decent food but service was a little slow but staff friendly

Service was amazing by Leo! I recommend the dessert ‘Grown Up’

Amazing food and amazing staff. I came down one time with family and I’ve been dragging everyone with me there ever since. 10/10 experience and amazing staff

We were served by Neil today. He just has the most infectious smile and made us all feel very welcome.

Leo did a great job helping us with choosing desserts.

Loe is a real one. A credit to your team!!

We had another great visit to heavenly desserts, our waiter Leo was fantastic 🥰🥰🥰

Leo made us feel good and had a good customer service experience always checking in to see if we were okay.

Rude staff. No smiles, limited conversation. Dumped food on the table and left. Food took ages to arrive. After paying I wasn't thanked or had a smile again. She walked pff and seemed annoyed that Ihad to insert my card rather than tap. Awful!

Great atmosphere and service by Leo and Ria was exceptional. 🏀🍧🍨🍦

The place is lovely and the service is great especially Angela! Would most definitely recommend coming here for a good experience

Really tasty food, great atmosphere and friendly staff. Leo was amazing and super attentive

Leo was very nice and kind. He always came to check up on us. Excellent customer service will definitely come back.

The desserts are absolutely delicious, we come here very often and always have a nice experience. Angela was always very friendly and nice to us.

A big thank you to Angela. She hosted us with such a warm welcome, friendly spirit & helpful with our requirements; changing tables to distance from the air con. And extra cutlery, splitting the bill in half. Thank you Angela, keep smiling, us A team are the best! ;) Anam

Delicious food and very good service by Sehr. We had the eggs benedict and the hazlenut cookie dough! Milkshakes were divine. Thank you.

Leo was very accommodating thank you 🤩

Lovely dessert at Heavenly as usual. Attentive service from Leo.

Great service by Kanishka and would visit again

Kanishka was a wonderful host and the desserts were absolutely delicious! Will definitely come back :)

Amazing desserts every time! Great service from Kanishka, thank you!

Nice place, tasteful sweets, kind personnel! Kanishka was so sweet and kind!!

Heavenly Desserts has a wonderful ambiance, perfect for a family outing. Our server, Kanishka, was fantastic—kind, attentive, and great with our child. She even managed to make our child stop crying, which was a huge relief. Kanishka recommended the croffle dessert, which was absolutely delicious. Thanks, Kanishka, for making our visit special!

I had a wonderful experience at Heavenly Desserts, thanks to the exceptional service from Kanishka. Her bubbly personality truly stands out, making our visit even more enjoyable. The milk cake was a standout—creamy, rich, and perfectly sweet. A true delight! Kanishka’s hard work and the delicious desserts make this place a must-visit. Highly recommend!

The service from Kanishka was amazing and the desserts were nice.

We enjoyed so much the and the lovely service from Kanishka

Kansa was very helpful My daughter had a lovely birthday treat here

I recently visited Heavenly Desserts and had an exceptional experience that I must share. From the moment I stepped in, I was enveloped in a warm and inviting atmosphere that set the tone for an enjoyable evening. I was fortunate to be served by Kanishka, who truly exemplifies what exceptional customer service should be. Kanishka was attentive, friendly, and went above and beyond to ensure that my visit was perfect. Their genuine smile and willingness to accommodate my requests made me feel valued as a customer. It's rare to find such dedicated staff, and Kanishka's service alone makes me want to return. The waffles at Heavenly Desserts are, without a doubt, some of the best I've ever had. They were perfectly cooked—crispy on the outside, yet light and fluffy on the inside. I opted for the classic Nutella waffle with ice cream . The combination of flavors was divine, and the presentation was as pleasing to the eye as it was to the palate. Each bite was a delightful experience, making it clear why Heavenly Desserts is renowned for their waffles. The ambiance at Heavenly Desserts is truly heavenly. The decor is elegant and modern, with comfortable seating that makes you want to stay longer. The soft lighting and tasteful music create a relaxing environment, perfect for enjoying dessert with friends or loved ones. It's a wonderful place to unwind and indulge in some sweet treats. In summary, my visit to Heavenly Desserts was fantastic. The impeccable service provided by Kanishka, the delicious waffles, and the charming ambiance all contributed to a memorable experience. I highly recommend this dessert haven to anyone looking for a delightful escape and delectable desserts.

Leo has a good composure with excellent customer service, he made my wife’s birthday worthy. I like the smile on his face and his welcome service is good

Kanishka was lovely. and we loved our dessert

Food, service was really good especially service from our waitress Kavinska. (I think that was her name or something similar, sorry if the name was incorrect).

Lovely service and food was delicious. Thank you Kanishka for giving us such an amazing experience! xx

Kanishka Servus vere nice time sau much kanishka

Great place! Kanishka is lovely :)

Excellent Service by Kanishka. Very happy with the food and the service provided. Will definitely be revisiting.