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4.1

Based on 2.573 opinions finded in 1 websites

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Nº 471 in 901 in Swansea

CUSTOMERS TALK ABOUT DISHES WITH..chickenribssteakcreamcookedsalad
Score
OpinionsNoteGoogle2.5734.1

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We come most Fridays and the service is fantastic, we are usually served by Daniella who is amazing ! Such a warm welcome! Always amazing service by all staff, couldn’t recommend enough !

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Holley-may Jeffreys . 2024-10-27

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Cerys was amazing, couldn’t do enough for us, she’s a credit to the company. It was a busy evening but the food still arrived within a reasonable time and was lovely.

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Callum Jones . 2024-10-27

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Cerys was very helpful and polite.

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Donna Davies . 2024-10-27

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Cerys was amazing, very attentive and friendly !

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courtney briggs . 2024-10-27

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I’m an American expat in the UK and when I find a place that feels like home I go back! Refills on coffee, great pancakes and sausages…it was a real brunch. Cerys was amazing and made the whole experience perfect. We will be back for sure!!

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Kimberly Dienes . 2024-10-27

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Great food and excellent service from Cerys

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Dave Bendle . 2024-10-26

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We dined today at Harvester, and I have to give a special shoutout to our waitress, Cerys. From the moment we walked in, she made us feel incredibly welcome with her warm smile and friendly demeanor. Throughout the meal, Cerys was attentive and professional. She went above and beyond to accommodate our requests and provided excellent recommendations from the menu. We had a great time. Thank you

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Maher Nader . 2024-10-26

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Cerys was brilliant. Thank you very much . Service was fabulous.

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Becca Davies . 2024-10-26

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Had a really good evening with great food and fab service. Thank you Cerys.

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Tyrone Clark . 2024-10-25

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It's a good friendly place and easy to take our young children to eat out

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Owen Harris . 2024-10-21

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We visited on a Sunday night and although very busy, we thoroughly enjoyed our evening meal. Excellent service from Cerys , really polite and professional. Our food was delicious and arrived in an acceptable time.

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Peter Thomas . 2024-10-20

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Our server Cerys was amazing, so welcoming and professional. Food was absolutely amazing.

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MJ . 2024-10-20

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Lovely evening meal with brilliant service from Cerys. Thank you :)

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Amy Thomas . 2024-10-20

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Always a great experience 😉 Mia was fantastic, quick and friendly 😁

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Seb York . 2024-10-20

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My partner and I went for a meal last night. We had a lovely lady serve us for the evening Amy R (that was the name on the bill so I hope it's right). What an amazing woman. She was rushed off her feet, over worked, but always smiling and gave us the best service. She deserves so much credit for what she does. Thank you Amy for making our experience great!

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Charlie Spencer . 2024-10-20

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Cerys and Maggie were a delight 😊

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Stephanie Gregg . 2024-10-20

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Food was very nice and Cerys was very friendly and helpful.

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Guardy52 . 2024-10-20

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Lovely breakfast, fast and helpful service from Cerys! :)

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Rosemary Squires . 2024-10-20

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The food was lovely and the waitress was really nice

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Holly Lawrence . 2024-10-20

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Lovely breakfast and great service from Cerys

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Matthew Paynter . 2024-10-20

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Left without touching our drinks. Main server behind the bar had a terrible cold. Wiping nose onto her clothes etc. shouldn’t be working whilst sick. Very off putting.

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A C . 2024-10-20

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Fab customer service from Cerys, really made us feel welcome. Lovely food and atmosphere :)

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Lydia Jenkins . 2024-10-20

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Lovely food and great atmosphere as always, Cerys the team leader who served us gave excellent customer service!!

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Megan Jenkins . 2024-10-20

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Popped in for a meal, have to say our service was excellent. Our server was really good with the kids despite being very busy covering the restaurant. Tye food was pretty decent, went for a non standard pub meal and it was well prepared. I think they may have been short staffed on the day we were there but managed it well. Happy to go back there again

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Kiran . 2024-10-20

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Busy, so had to wait for table service. Delicious food and refillable cold drink.

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Carol Ashitey . 2024-10-19

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Was ok the first members of staff was a bit off, but then waitress was really nice

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Hannah Williams . 2024-10-18

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Superb meal from the new menu. Really well prepared and looked amazing on the new platters. Our table host Mia was very informative and a great ambassador for Harvester. Looking forward to our next visit.

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John Morgan . 2024-10-18

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Sophie was an excellent waitress.

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Alun Stephens . 2024-10-17

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Its starting to improve here, still lots of things to improve on, in particular there seems to be a severe shortage of salt and pepper pots on tables, needed to scour lots of tables just to find some.. Please fix this issue as a matter of urgency. Thanks

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Pazazz . 2024-10-15

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Love this Harvester as Bev is just amazing! So funny, happy and nothing is ever too much trouble. Thank so much Bev, we will keep coming back because of you!

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Macy Williams . 2024-10-15

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Chelsea id amazing made us laugh the whole visit food is 10/10

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Kayleigh . 2024-10-15

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We went for breakfast this morning. Had a lovely waitress named Bev. We always have a very warm welcome from her whenever we visit. All the staff are pleasant but Bev always seems to remember us. The food was excellent today and the soft poached eggs were exactly as we asked for.

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Morgan Rees . 2024-10-15

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I asked for a half cooked chicken and they had run out at 1.30pm. Peak time of day. Very dissapointed

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Gemma Doran . 2024-10-15

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Super efficient and very friendly front of house Bev delivered an amazing array of delicious breakfasts carefully cooked and well presented by Jake. Thank you for making our friend’s surprise birthday breakfast so special!

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Irene Read . 2024-10-15

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We were shown to our table quickly. And we didn't have to wait long for our food the food. Was delicious and our waitress was polite and helpful

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sally davies . 2024-10-14

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Unfortunately this was a truly appalling display of customer service and professionalism by the "Manager" and other staff members except one who actually worked. The manager dressed in a hoodie and jeans messing around with the staff. We actually saw him and another staff member spraying eachother with disinfectant and using tea towels as shields. The staff thought that because they were behind a column by the kitchens entrance and bar they weren't visible, well at least that's how they acted. We asked for a takeaway box which actually came but wasn't passed to us it was put on the table and then the server walked away and said "Oh MY GOD" very loudly we felt like something was wrong with us for asking for a takeaway box. Once I had put my food in my takeaway box we would expect for the server to come back and offer a dessert menu but no this did not happen, we instead got "you ready for the bill?". I then asked for the dessert menu and was told they had no Ice cream at all, we were told if we wanted a sundae they'll do whipped cream. Ice cream was not the only item not available also halloumi and bbq sauce. The food was actually good, the salad bar was virtually empty the entire time until someone else complained.

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Connor wales . 2024-10-13

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We visited the harvester in gowerton last evening- a group of 10 of us. We had booked a table in advance for 7pm. When we got to the restaurant it was extremely busy- everyone taking advantage of the 40%off deal. We were told by the waitress Wendy- that it was very busy and would get to us asap- she said that they keep taking bookings even though it's full! After 40 minutes I approached her again to ask how much longer we would be and she said- not too long now. I said a round of drinks or bottle of wine would be kind as a compensation for waiting so long in a crowded bar with no seating. She said if she did that then everyone would want it as they'd all been waiting tonight! We didnt think that this was very good company policy to expect your customers to wait excessively because you were overbooked. We eventually got our table after waiting 50 minutes- but no cutlery or menus for at least another 10 minutes. When we were served we had a very helpful waitress called Lowry and things then improved. But unfortunately the start of the evening was very disappointing and I would be reluctant to book again for fear of the same thing happening.

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Ruth Webborn . 2024-10-11

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Really friendly stuff. Dog's welcome.

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Michał W . 2024-10-11

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I recently dined at Harvester in Gowerton, and I must say, it was an outstanding experience! Our server, Chelsea, was absolutely amazing. She was attentive, friendly, and went above and beyond to ensure we had everything we needed. The food was simply fantastic; my steak was cooked to perfection by Liam, who clearly knows his way around the grill. Every dish we ordered was delightful, showcasing the quality and care that goes into their meals. I also want to give a shout-out to Lauren, who was equally fantastic, adding to the overall positive atmosphere of our visit. The combination of excellent service and delicious food has made this a memorable outing. I will definitely be returning in the future! Highly recommended!

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Karen Oshea . 2024-10-11

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Visited here as we was in the area. The staff was amazing from the moment we walked in, we was seen to quickly and bought to a table. Our waitress Chelsea was very chatty and friendly she couldn’t do enough for us. The salad bar was spotless and had plenty of choices thanks to pot wash princess Jamie. Food was amazing and out quickly.

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Paige Roberts . 2024-10-11

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Poor service food was cold served

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Alma Hauwen . 2024-10-10

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Excellent meal and service. The Harvester is still a good place to eat. The salad bowl and fresh rolls are always good. There are some interesting new dishes. We had the original combo, the chicken was juicy & the ribs good. The manager Maggie is very helpful and always cheerful.

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Howard Jones . 2024-10-08

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From the moment we arrived, the customer service was very poor. We were waiting to be seated whilst two employees flirted with eachother behind the bar with other customers also waiting to be served. Furthermore; we were with an older relative with a walking stick who would be uncomfortable with a prolonged period of being stood up in one place, which was very clear considering she needed assistance coming into the restaurant & has a walking stick. Once we got sat, we were almost completely ignored by servers, and we had to go and find one to ask to order. Half of the menu items were missing, and they were unsure if they even had chicken and had to go check. The food took a long time to arrive (1h+) and the people next to us ended up getting up and leaving due to the fact that their food was “ice cold”. We also heard another table complaining saying they hadn’t been attended to (weren’t asked for food nor drink) for over 30 minutes. Very poor service, I actually kinda feel bad for the waiters because they also seemed to be under a lot of pressure, maybe because their coworkers were flirting whilst they were obviously understaffed or maybe because the management just isn’t good. Or maybe both who knows! won’t be returning 😇🙏 xoxoxo

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Ffion Morgan . 2024-10-07

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Nice place to eat and has a few dog friendly tables

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Anita Graham . 2024-10-05

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Excellent customer service the atmosphere was fantastic, the staff were friendly and very helpful

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Celia Johnson . 2024-10-03

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Food was cold . Portions small . Declined

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Boosted 2000 . 2024-09-29

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Great service very friendly staff our server cerys couldn't do enough for us will be going back again

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Darren Killick . 2024-09-29

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Lovely food and excellent service.

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Kevin Thomas . 2024-09-26

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Always love a harvester but NEVER again ....chicken was pumped with water and was jelly like , not at all like any kind of chicken ...jacket potato was tiny and burnt .....so dissapointed

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Liz Gwynn . 2024-09-26

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I only had the salad which i thoroughly enjoy. My son enjoyed his food but my partner was not happy with his. He said it was over cooked and bland. Unfortunately i cant find my photos. If i find them i will upload.

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Tracy Bates (no1bates) . 2024-09-26

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Love the staff here thank you to Sophie for your service it was fantastic and the other lady all in black think she was from the kitchen hope you all enjoy the cake 🎂 can’t wait to call in again soon

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Mary Burton Pugh . 2024-09-23

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Lovely dinner in the bar area and friendly staff.

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Tia Louisa Fenning . 2024-09-19

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Thursday night Gave average rating to try and be fair. Entered restaurant at 8.37 pm to be told we were too late,and they had stopped serving food, I asked what time did they stop serving, and the lady said she would go to speak to the manager, she then came back and told us that it was 40% off main meals, and there was hardly any food left. I did ask again politely what time they stopped serving food 'normally' and was eventually told that it 9 pm, but it was down to the manager's discretion as to when they stopped serving food, and I was also told we should have booked and that we were the first people to visit without booking, and that we should always book. At least she told us about the Wetherspoons in Gorseinon High Street where we eventually ended up.

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RitaColin Newman . 2024-09-16

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Great meal, fantastic service 👏🏻

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Lesley Young . 2024-09-15

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A pit stop on the way through town as we headed home. Was a nice menu with a good selection, wait time for service was a little slow but the food was lovely. Nice restaurant overall, well kept and tidy with friendly staff.

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Dottysangel . 2024-09-15

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Great food great service always friendly staff always enjoy our visits

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Tracy Hughes . 2024-09-15

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We had amazing service with Aaron he was very polite and friendly would recommend being served by him.

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Hallie Grennan evans . 2024-09-13

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Great range of food available. Helpful and polite staff. Great salad bar.

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Rebecca . 2024-09-11

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Seating and food is great. Disappointed that when you select 4 starters which my wife and i enjoy we only get one salad bowl between us. Even though our total bill was over £50.00 (with wine and dessert included).

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Teifion Thomas . 2024-09-10

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Cerys was very professional, polite and a credit to the Harvester

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katie lewis . 2024-09-10

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Really enjoyable meal Service a little slow regarding drinks but not the waitress fault I don't think

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Alan Owens . 2024-09-10

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Always love this place Used a voucher for Christmas and staff were brilliant. Went for breakfast on mother's day Absolutely delightful Staff were so lovely and friendly Always a pleasure, looking forward to going back Thankyou, we were at Harvester. Really nice little treat, happy new year to all A lovely return visit where l had one of my favourites, ribs All very nice Thank you to all 😊

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Kate Cross . 2024-09-08

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Always had a good meal here, The staff have been friendly and welcoming

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Elise Lewis . 2024-09-06

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My friend and myself met for lunch and a catch up. However, we absolutely froze and sat with our thick winter kits & scarves on for the entire time we were there. In fact whenever we go there it is always cold but last week was freezing. I complained firstly to the Manageress (useless person) on duty to no avail. Later I complained to HQ for Mr Cavannagh to put the fault on to us, stating that we should have moved seats. I found out that this establishment doesn't have double glazing, which is disgusting in itself!! Also, practically everyone dining sat with their coats on. From now on, we will be going to the Kingsbridge Inn nearby where at least we will be warm with good food. SOMEONE HAS RESPONDED TO MY REVIEW AND HAS ASKED ME TO GET BACK TO THEM WHICH I HAVE TRIED TO DO BUT IT WON'T LET ME!!!!

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Mary Dadds . 2024-09-04

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Great place to have food and drinks , lovely garden . Great parking. Really friendly and helpful staff. Very clean and friendly atmosphere 👌

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Taz mania . 2024-09-03

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Excellent service - wonderful waitress!

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Emma Radford . 2024-09-01

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Lovely food .lovely waitress Cerys

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Melanie Bennett . 2024-09-01

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Lovely place however the service can be a little bit slow. Salad bar is not refilled very quickly, rules on swapping items is a bit rough and you have to fight for it, food generally not hot when served particularly at breakfast which leaves a bit to be desired. Atmosphere is always very pleasant and the staff are genuinely lovely I feel for them having to enforce such stringent rules which must frustrate them as much as the customers.

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Richard Shepherd . 2024-09-01

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A pleasant visit. The food is what it's always been, reasonable price and plentiful. But the stand out highlight was the service. Sophie was very professional, hardworking and also friendly and helpful. 10/10 for Sophie

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David Vaughan . 2024-08-31

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Had the pleasure of eating with you today. As soon as we walked in, Amy greeted us and she was amazing. So chatty and couldn't do more for us. She was also our waitress and she went above and beyond. Can't fault her. Our little boy has autism and sometimes finds social settings a bit too much, but she made our experience top notch. Food was absolutely stunning aswell. Thank you x

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Cari Hughes . 2024-08-29

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Sophie was a great waitress, very friendly and happy to help

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Michelle . 2024-08-28

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We visited for lunch as we were in the area. The lunchtime deals are good value for money. It was busy but we were taken straight to a table. Unfortunately there was a child on the next table playing a very loud and irritating game on his parent's phone so we asked to move which the staff were able to do for us. The food was tasty and we particularly liked the salad bar.

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Andrea Brown . 2024-08-28

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Gowerton Harvester is my local but I haven't visited for a while as the food was not amazing. However, I went This evening with two of my closest friends and we weren't disappointed we had the best server Chelsea who was incredible. Her friendly personality was infectious but I was mostly impressed by her knowledge of the menu and her attention to detail of potential allergies and assisting my friend with advice on non dairy foods available. She is an excellent asset to the Harvester a true ambassador..I was very impressed. The haddock was cooked superbly with crispy batter and the chicken skewers tender. Definitely coming back. Keep up the excellent work. Well done Gowerton Harvester

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allison james . 2024-08-28

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Superb service yet again at a fabulous Harvester. We were looked after by Mia who was amazing and helped up throughout our experience. Definitely coming back to enjoy the food 10/10

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martin . 2024-08-27

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Sophie our waitress was attentive and humoured us. The restaurant was good with a great system in place as well as a nice joyful atmosphere. The food was ok and reasonable with an excellent choice of food and drink. Would recommend.

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Nick MUCADUM . 2024-08-27

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We enjoyed our stopover at the Harvester on our way home from the Gower - a very pleasant end to our holiday. We were looked after by Mia who was friendly and attentive. Food was good as were drinks and restaurant was clean, nicely furnished and had a great atmosphere.

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Justin Myers . 2024-08-26

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Mia was our waitress and she was awesome!! Lovely evening 🥰

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caroline mainwaring . 2024-08-26

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Always a good meal,served by Mia very polite and welcoming

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Jessica Jorgensen . 2024-08-26

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Mia was a very good waitress who ensured our needs were met. Mia checked on my family to check we were satisfied throughout our visit.

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Sarah Phillips . 2024-08-26

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Mia you’re fab! Thank you for the service and being so kind to our little man!

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Rachael Luck . 2024-08-26

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Mia was very friendly and helpful. Great service, great personality.

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Julian Curry . 2024-08-26

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Mia was very helpful and a great server. Also I loved the food.

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sam curry . 2024-08-26

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Mia was fab, friendly and helpful and very understanding of our demanding young child!

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Rob Holt . 2024-08-26

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Great food and service. Sophie was very nice and toon good care of us😃

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Marge Mölder . 2024-08-26

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Chicken was overcooked and dry Chips were dried out chicken goujons were dry and tasteless and the wrap was dry and hard All in all I would not go again .

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john ferry . 2024-08-25

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Very tasty hearty ribs and chicken

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Phil Harries . 2024-08-23

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Bad staff and service couldn't get a table for 30mins

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ChaosJoelDayz . 2024-08-22

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Took over an hour for our food then another hour for pudding even after asking twice for it to come out. Food wasn't great, and dirty glasses.

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Greg Lorien . 2024-08-21

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Our food was lovely but BEV who served us was Phenomenal had different meals she explained everything to us. She went back and sorted my coffee out and she was very kind helpful chatty and funny made our son laugh which is very hard. This lady needs a pay rise thank you Bev for a lovely experience in your harvester.

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Mary Pugh . 2024-08-21

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We arrived on spec and received a friendly greeting and prompt seating. Rack of ribs and salad bar were exceptional. Our table service was polite and well informed dealing politely with a failure of the ice cream machine!

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Alan Purnell . 2024-08-18

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Excellent customer service! Aaron was a pleasure to have as our waiter! Lovely personality!!

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Sharon Lewis . 2024-08-16

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Once again Visited and not disappointed lovely meal and pudding and the price was right, Keep up the good work guys and thank you for a lovely time.

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Graham Larby . 2024-08-16

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By far the best Harvester I have eaten in. The place was lovely, staff were really friendly and welcoming and the food was excellent.

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Mark Tunstall . 2024-08-15

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Amy was amazing today, cheerful and welcoming . Excellent service 😀

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Sarah Payne . 2024-08-15

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Harvester gowerton staff were amazing. Our server Lauren was polite, helpful, and ensured we had the best dine in experience. Would definitely be coming back.

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Caitlin Rees . 2024-08-14

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Excellent service from Jack, Liam, and Rhys. Thank you for making our evening so enjoyable. Looking forward to our next visit.

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George Lloyd . 2024-08-14

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Birthday lunch for family worked.

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Terance Phillips . 2024-08-12

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Me and my husband went for food and the server who served us was a lovely helpful young lady called lauren she explained everything as husband has allergies .. the food was lovely definitely will be coming back for granddaughter birthday in 2 weeks

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Catherine Taylor . 2024-08-12

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Friendly, welcoming staff, fantastic food, and great service. Be back again soon. Thank you x

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Bethan Rhodes . 2024-08-12

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Lovely food ,good value for money if you have the lunch menu before five pm

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Julie Shanks . 2024-08-10

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