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4.1

Based on 2.605 opinions finded in 1 websites

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Nº 471 in 901 in Swansea

CUSTOMERS TALK ABOUT DISHES WITH..chickenribssaladburntsteakcreamcooked
Score
OpinionsNoteGoogle2.6054.1

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We visited Nov 25 for a lunch date. Turned up on speck and were seated. Due to using voucher we were NOT given option of set price lunch menu Husband chose signature chicken and chips I chose 10 oz steak with chips and beef dripping gravy. I asked for medium cooked steak When the food arrived was well pleased with the food appearance until ......... I cut into the steak It was not medium but nearly well done. When the waitress came to check we pointed it out and she took it back to have the food redone fresh. It took a little while . By the time it eventually did my husband had finished his meal. This spoilt our lunch altogether. I did not want to eat when he had finished so politely refused the meal. We weren't charged (as we should not have ) and left. Denise our waitress was lovely. Top marks. The food was a real disappointment 😞 😮‍💨 😒 Won't be coming back anytime in the near future. We were so disappointed when we normally have no issues.

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Jay Jay . 2024-11-26

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Great food and great friendly service, our favourite place to go with the family

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Cayo Arran . 2024-11-24

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Lovely evening, meal was excellent and the staff were friendly and very helpful. Excellent.

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N53 . 2024-11-24

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Sophie, our server was extremely pleasant and helpful. Our meals were delicious. Definitely be back!

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Joey Lucas . 2024-11-24

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Lovely food, great value for money and lovely staff! Well done Cerys & Gwynn!

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Chris K . 2024-11-24

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Excellent food and service, well done all.

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Stephen Horsewell . 2024-11-23

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Lovely meal today, our server Cerys was fab and friendly

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Jenna Lewis . 2024-11-23

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Cerys was amazing and very friendly she ensured that she covered all bases with regards to my boyfriends food allergy and was very understanding

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Ebboney Edwards . 2024-11-22

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Lovely Cerys was our waitress,nothing too much trouble for her. Cheerful and pleasant.

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Bev Guy . 2024-11-22

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Absolutely lovely meal. Best at the Harvester for a long time. Service exceptional. Unfortunately, I marked the atmosphere down as the restaurant was extremely quiet.

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Catherine Jenkins . 2024-11-21

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I didn't really want to write this but I'm so disappointed with the breakfast that me and my family had the sausages was burnt egg was dry mentioned this to the waitress that my sausages was burnt so she went to get me fresh ones but they was burnt too the only thing I enjoyed was 1 mushroom and 2 piece of toast and tea ,my daughter's breakfast the same plus her steak was overcooked for a medium and one major problem that we had we asked for pepsi max has my partner Is a type 1 diabetic , which he didn't get it was ordinary Coca-Cola all day he had to drink more water than usual to get it out of his system absolutely gutted

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Melita Roberts . 2024-11-18

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Sophie was fantastic what a great member of staff

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john prosser . 2024-11-17

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Chelsea was our server this evening and she is an amazing asset to your team. I think she might just be the best sever I've ever had!! She was absolutely incredible, even though the restaurant was busy she was permanently smiling, helping other staff members out and her attention to detail and care for every table was just so beautiful to watch. She goes above and beyond and has an amazing energy about her, after working in hospitality myself for many years she is most definitely someone I would have loved to have had on my team. Thank you Chelsea you are an absolute star !!!!

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Ellen James . 2024-11-17

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Visited today and Cerys, our waitress was so helpful, welcoming and is a credit to the restaurant. 5 star 🌟 thank you

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Eleri Rees . 2024-11-16

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Lovely food today, we ordered a mix of normal menu and the festive menu, all was very nice. Service was spot on from front of house a gent who’s name Ive forgotten (sorry) offered us a range of menus and allowed my 3 year old to pick which menus (he had one of each selection just to keep him happy) and showed us to our table right away. Cerys was our server who was quick efficient and polite even to my little ones who wanted to pass her plates, glasses and to speak with her, she didn’t stop checking on everyone in-between our table of 8 people and other tables nearby

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Shannon Peake . 2024-11-16

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Excellent service. Reasonably priced. Happy with the choice on the menu

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David Rees . 2024-11-16

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Lovely lunch time meal - Cerys was a great host - very attentive, efficient and friendly!

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Dean Richards . 2024-11-16

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Server Sophie was amazing so happy friendly and full of information. Just what you need.

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Michelle Davies . 2024-11-15

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My friend and myself met for lunch and a catch up. However, we absolutely froze and sat with our thick winter kits & scarves on for the entire time we were there. In fact whenever we go there it is always cold but last week was freezing. I complained firstly to the Manageress (useless person) on duty to no avail. Later I complained to HQ for Mr Cavannagh to put the fault on to us, stating that we should have moved seats. I found out that this establishment doesn't have double glazing, which is disgusting in itself!! Also, practically everyone dining sat with their coats on. From now on, we will be going to the Kingsbridge Inn nearby where at least we will be warm with good food. SOMEONE HAS RESPONDED TO MY REVIEW AND HAS ASKED ME TO GET BACK TO THEM WHICH I HAVE TRIED TO DO BUT IT WON'T LET ME!!!!

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Mary Dadds . 2024-11-12

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Food is good, but portion is a joke! Main's like children size. Wine options is also poor. We use to love it but dissapointed lately. Need refressing wine options, cocktail's always out. Not enough cocktail's glasses? Order two on a row 3rd come in a water glass. Please UPDATE ur drink selection.

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J. G . 2024-11-11

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Lovely meal - great service with Cerys

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Peter Thomas . 2024-11-09

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Great service by Cerys. In my opinion the best harvester in the area

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Anthony Coutanche . 2024-11-09

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Always nice to eat here, new menu was great

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Gareth Beynon . 2024-11-08

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Sophie was lovely and was friendly and attentive through out. Drinks and food arrived quickly. Food from bith the kids and main menu were lovely.

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Katie Crook . 2024-11-08

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Lovely service, surroundings and good food.

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Joanne Thomas . 2024-11-06

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Mia , was our server . She was polite, attentive and courteous . Lovely meal , bit quiet as it was 5pm on bonfire night.

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Hywel Simons . 2024-11-05

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Mia served us and she was friendly and helpful

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Penny simons . 2024-11-05

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Cerys was attentive, very polite, and went above and beyond to accommodate our family of seven. The food was delicious, arrived promptly, and was served hot.

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Kelly Thomas . 2024-11-04

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Would Realy like a reply as one minute u are dog friendly then a few weeks later ur not.........with regards to your reply about social media misinformation etc I was at the front door with my wife, children and dog so no misinformation straight from the horses mouth and also a very nice email from Your customer complaints stating Gowerton is dog friendly and if there's any issues they will deal with it

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Al mathias . 2024-11-03

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We had a wonderful afternoon celebrating my Mums 80th birthday. I can't have anything with onions or onion powder so I rarely eat out anymore. Or I am anxious about talking to the staff. Our waitress Sophie was fabulous. Nothing was too much trouble. She was so kind and helpful. As well as the kitchen staff Thank you so much for making the day special ❤️ The food was lovely and we all thoroughly enjoyed.

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Mishy Belle Batten . 2024-11-03

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Worst harvester anybody who's been there will now

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daniel sheppard . 2024-11-01

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Excellent meal and service. The Harvester is still a good place to eat. The salad bowl and fresh rolls are always good. There are some interesting new dishes. The manageress Maggie is very helpful and always cheerful when we visit.

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Howard Jones . 2024-11-01

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We had a very tasty meal here, we asked for a quiet area and were seated quickly, the salad bar had a wider choice that the previous 2 Harvester’s we had been to and the staff were all very switched on.

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Steve Phillips . 2024-11-01

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Fantastic service today from Aaron, made our whole day! Food was stunning, juicy chicken and perfectly seasoned fries. Would highly recommend, ask to be seated in Aaron’s section!

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Lydia John . 2024-10-31

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We have had a wonderful visit to the harvester today, our server Aaron was fantastic, he was friendly and professional. Can’t wait to visit again and hopefully be served by Aaron again

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April Morgan . 2024-10-31

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Cerys was amazing, very attentive and friendly !

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courtney briggs . 2024-10-27

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Cerys was very helpful and polite.

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Donna Davies . 2024-10-27

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I’m an American expat in the UK and when I find a place that feels like home I go back! Refills on coffee, great pancakes and sausages…it was a real brunch. Cerys was amazing and made the whole experience perfect. We will be back for sure!!

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Kimberly Dienes . 2024-10-27

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Cerys was amazing, couldn’t do enough for us, she’s a credit to the company. It was a busy evening but the food still arrived within a reasonable time and was lovely.

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Callum Jones . 2024-10-27

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We come most Fridays and the service is fantastic, we are usually served by Daniella who is amazing ! Such a warm welcome! Always amazing service by all staff, couldn’t recommend enough !

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Holley-may Jeffreys . 2024-10-27

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Cerys was brilliant. Thank you very much . Service was fabulous.

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Becca Davies . 2024-10-26

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Great food and excellent service from Cerys

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Dave Bendle . 2024-10-26

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We dined today at Harvester, and I have to give a special shoutout to our waitress, Cerys. From the moment we walked in, she made us feel incredibly welcome with her warm smile and friendly demeanor. Throughout the meal, Cerys was attentive and professional. She went above and beyond to accommodate our requests and provided excellent recommendations from the menu. We had a great time. Thank you

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Maher Nader . 2024-10-26

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Had a really good evening with great food and fab service. Thank you Cerys.

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Tyrone Clark . 2024-10-25

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It's a good friendly place and easy to take our young children to eat out

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Owen Harris . 2024-10-21

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Food was very nice and Cerys was very friendly and helpful.

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Guardy52 . 2024-10-20

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Lovely evening meal with brilliant service from Cerys. Thank you :)

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Amy Thomas . 2024-10-20

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Our server Cerys was amazing, so welcoming and professional. Food was absolutely amazing.

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MJ . 2024-10-20

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We visited on a Sunday night and although very busy, we thoroughly enjoyed our evening meal. Excellent service from Cerys , really polite and professional. Our food was delicious and arrived in an acceptable time.

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Peter Thomas . 2024-10-20

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Lovely food and great atmosphere as always, Cerys the team leader who served us gave excellent customer service!!

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Megan Jenkins . 2024-10-20

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Fab customer service from Cerys, really made us feel welcome. Lovely food and atmosphere :)

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Lydia Jenkins . 2024-10-20

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Always a great experience 😉 Mia was fantastic, quick and friendly 😁

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Seb York . 2024-10-20

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Left without touching our drinks. Main server behind the bar had a terrible cold. Wiping nose onto her clothes etc. shouldn’t be working whilst sick. Very off putting.

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A C . 2024-10-20

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Lovely breakfast and great service from Cerys

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Matthew Paynter . 2024-10-20

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The food was lovely and the waitress was really nice

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Holly Lawrence . 2024-10-20

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Lovely breakfast, fast and helpful service from Cerys! :)

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Rosemary Squires . 2024-10-20

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Cerys and Maggie were a delight 😊

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Stephanie Gregg . 2024-10-20

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My partner and I went for a meal last night. We had a lovely lady serve us for the evening Amy R (that was the name on the bill so I hope it's right). What an amazing woman. She was rushed off her feet, over worked, but always smiling and gave us the best service. She deserves so much credit for what she does. Thank you Amy for making our experience great!

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Charlie Spencer . 2024-10-20

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Popped in for a meal, have to say our service was excellent. Our server was really good with the kids despite being very busy covering the restaurant. Tye food was pretty decent, went for a non standard pub meal and it was well prepared. I think they may have been short staffed on the day we were there but managed it well. Happy to go back there again

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Kiran . 2024-10-20

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Busy, so had to wait for table service. Delicious food and refillable cold drink.

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Carol Ashitey . 2024-10-19

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Superb meal from the new menu. Really well prepared and looked amazing on the new platters. Our table host Mia was very informative and a great ambassador for Harvester. Looking forward to our next visit.

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John Morgan . 2024-10-18

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Was ok the first members of staff was a bit off, but then waitress was really nice

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Hannah Williams . 2024-10-18

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Sophie was an excellent waitress.

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Alun Stephens . 2024-10-17

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Love this Harvester as Bev is just amazing! So funny, happy and nothing is ever too much trouble. Thank so much Bev, we will keep coming back because of you!

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Macy Williams . 2024-10-15

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I asked for a half cooked chicken and they had run out at 1.30pm. Peak time of day. Very dissapointed

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Gemma Doran . 2024-10-15

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Super efficient and very friendly front of house Bev delivered an amazing array of delicious breakfasts carefully cooked and well presented by Jake. Thank you for making our friend’s surprise birthday breakfast so special!

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Irene Read . 2024-10-15

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We went for breakfast this morning. Had a lovely waitress named Bev. We always have a very warm welcome from her whenever we visit. All the staff are pleasant but Bev always seems to remember us. The food was excellent today and the soft poached eggs were exactly as we asked for.

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Morgan Rees . 2024-10-15

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Chelsea id amazing made us laugh the whole visit food is 10/10

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Kayleigh . 2024-10-15

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Its starting to improve here, still lots of things to improve on, in particular there seems to be a severe shortage of salt and pepper pots on tables, needed to scour lots of tables just to find some.. Please fix this issue as a matter of urgency. Thanks

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Pazazz . 2024-10-15

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We were shown to our table quickly. And we didn't have to wait long for our food the food. Was delicious and our waitress was polite and helpful

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sally davies . 2024-10-14

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Unfortunately this was a truly appalling display of customer service and professionalism by the "Manager" and other staff members except one who actually worked. The manager dressed in a hoodie and jeans messing around with the staff. We actually saw him and another staff member spraying eachother with disinfectant and using tea towels as shields. The staff thought that because they were behind a column by the kitchens entrance and bar they weren't visible, well at least that's how they acted. We asked for a takeaway box which actually came but wasn't passed to us it was put on the table and then the server walked away and said "Oh MY GOD" very loudly we felt like something was wrong with us for asking for a takeaway box. Once I had put my food in my takeaway box we would expect for the server to come back and offer a dessert menu but no this did not happen, we instead got "you ready for the bill?". I then asked for the dessert menu and was told they had no Ice cream at all, we were told if we wanted a sundae they'll do whipped cream. Ice cream was not the only item not available also halloumi and bbq sauce. The food was actually good, the salad bar was virtually empty the entire time until someone else complained.

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Connor wales . 2024-10-13

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I recently dined at Harvester in Gowerton, and I must say, it was an outstanding experience! Our server, Chelsea, was absolutely amazing. She was attentive, friendly, and went above and beyond to ensure we had everything we needed. The food was simply fantastic; my steak was cooked to perfection by Liam, who clearly knows his way around the grill. Every dish we ordered was delightful, showcasing the quality and care that goes into their meals. I also want to give a shout-out to Lauren, who was equally fantastic, adding to the overall positive atmosphere of our visit. The combination of excellent service and delicious food has made this a memorable outing. I will definitely be returning in the future! Highly recommended!

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Karen Oshea . 2024-10-11

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Visited here as we was in the area. The staff was amazing from the moment we walked in, we was seen to quickly and bought to a table. Our waitress Chelsea was very chatty and friendly she couldn’t do enough for us. The salad bar was spotless and had plenty of choices thanks to pot wash princess Jamie. Food was amazing and out quickly.

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Paige Roberts . 2024-10-11

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We visited the harvester in gowerton last evening- a group of 10 of us. We had booked a table in advance for 7pm. When we got to the restaurant it was extremely busy- everyone taking advantage of the 40%off deal. We were told by the waitress Wendy- that it was very busy and would get to us asap- she said that they keep taking bookings even though it's full! After 40 minutes I approached her again to ask how much longer we would be and she said- not too long now. I said a round of drinks or bottle of wine would be kind as a compensation for waiting so long in a crowded bar with no seating. She said if she did that then everyone would want it as they'd all been waiting tonight! We didnt think that this was very good company policy to expect your customers to wait excessively because you were overbooked. We eventually got our table after waiting 50 minutes- but no cutlery or menus for at least another 10 minutes. When we were served we had a very helpful waitress called Lowry and things then improved. But unfortunately the start of the evening was very disappointing and I would be reluctant to book again for fear of the same thing happening.

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Ruth Webborn . 2024-10-11

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Really friendly stuff. Dog's welcome.

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Michał W . 2024-10-11

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Poor service food was cold served

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Alma Hauwen . 2024-10-10

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From the moment we arrived, the customer service was very poor. We were waiting to be seated whilst two employees flirted with eachother behind the bar with other customers also waiting to be served. Furthermore; we were with an older relative with a walking stick who would be uncomfortable with a prolonged period of being stood up in one place, which was very clear considering she needed assistance coming into the restaurant & has a walking stick. Once we got sat, we were almost completely ignored by servers, and we had to go and find one to ask to order. Half of the menu items were missing, and they were unsure if they even had chicken and had to go check. The food took a long time to arrive (1h+) and the people next to us ended up getting up and leaving due to the fact that their food was “ice cold”. We also heard another table complaining saying they hadn’t been attended to (weren’t asked for food nor drink) for over 30 minutes. Very poor service, I actually kinda feel bad for the waiters because they also seemed to be under a lot of pressure, maybe because their coworkers were flirting whilst they were obviously understaffed or maybe because the management just isn’t good. Or maybe both who knows! won’t be returning 😇🙏 xoxoxo

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Ffion Morgan . 2024-10-07

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Nice place to eat and has a few dog friendly tables

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Anita Graham . 2024-10-05

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Excellent customer service the atmosphere was fantastic, the staff were friendly and very helpful

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Celia Johnson . 2024-10-03

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Great service very friendly staff our server cerys couldn't do enough for us will be going back again

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Darren Killick . 2024-09-29

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Food was cold . Portions small . Declined

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Boosted 2000 . 2024-09-29

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Always love a harvester but NEVER again ....chicken was pumped with water and was jelly like , not at all like any kind of chicken ...jacket potato was tiny and burnt .....so dissapointed

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Liz Gwynn . 2024-09-26

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Lovely food and excellent service.

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Kevin Thomas . 2024-09-26

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I only had the salad which i thoroughly enjoy. My son enjoyed his food but my partner was not happy with his. He said it was over cooked and bland. Unfortunately i cant find my photos. If i find them i will upload.

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Tracy Bates (no1bates) . 2024-09-26

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Love the staff here thank you to Sophie for your service it was fantastic and the other lady all in black think she was from the kitchen hope you all enjoy the cake 🎂 can’t wait to call in again soon

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Mary Burton Pugh . 2024-09-23

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Lovely dinner in the bar area and friendly staff.

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Tia Louisa Fenning . 2024-09-19

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Thursday night Gave average rating to try and be fair. Entered restaurant at 8.37 pm to be told we were too late,and they had stopped serving food, I asked what time did they stop serving, and the lady said she would go to speak to the manager, she then came back and told us that it was 40% off main meals, and there was hardly any food left. I did ask again politely what time they stopped serving food 'normally' and was eventually told that it 9 pm, but it was down to the manager's discretion as to when they stopped serving food, and I was also told we should have booked and that we were the first people to visit without booking, and that we should always book. At least she told us about the Wetherspoons in Gorseinon High Street where we eventually ended up.

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RitaColin Newman . 2024-09-16

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A pit stop on the way through town as we headed home. Was a nice menu with a good selection, wait time for service was a little slow but the food was lovely. Nice restaurant overall, well kept and tidy with friendly staff.

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Dottysangel . 2024-09-15

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Great food great service always friendly staff always enjoy our visits

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Tracy Hughes . 2024-09-15

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Great meal, fantastic service 👏🏻

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Lesley Young . 2024-09-15

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We had amazing service with Aaron he was very polite and friendly would recommend being served by him.

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Hallie Grennan evans . 2024-09-13

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Great range of food available. Helpful and polite staff. Great salad bar.

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Rebecca . 2024-09-11

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Really enjoyable meal Service a little slow regarding drinks but not the waitress fault I don't think

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Alan Owens . 2024-09-10

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Cerys was very professional, polite and a credit to the Harvester

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katie lewis . 2024-09-10

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Seating and food is great. Disappointed that when you select 4 starters which my wife and i enjoy we only get one salad bowl between us. Even though our total bill was over £50.00 (with wine and dessert included).

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Teifion Thomas . 2024-09-10

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Always love this place Used a voucher for Christmas and staff were brilliant. Went for breakfast on mother's day Absolutely delightful Staff were so lovely and friendly Always a pleasure, looking forward to going back Thankyou, we were at Harvester. Really nice little treat, happy new year to all A lovely return visit where l had one of my favourites, ribs All very nice Thank you to all 😊

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Kate Cross . 2024-09-08

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Always had a good meal here, The staff have been friendly and welcoming

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Elise Lewis . 2024-09-06

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Great place to have food and drinks , lovely garden . Great parking. Really friendly and helpful staff. Very clean and friendly atmosphere 👌

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Taz mania . 2024-09-03

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Lovely food .lovely waitress Cerys

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Melanie Bennett . 2024-09-01

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Excellent service - wonderful waitress!

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Emma Radford . 2024-09-01

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