Hard Rock Cafe Piccadilly Circus in City of London, Westminster

Great atmosphere and nice drinks. Particularly happy that service wasn’t rushed and was very polite, despite how busy it was. Big shout out to Tony on the bar who was brilliant.

Quando mi trovo a Piccadilly Circus entro sempre in questo Hard Rock Cafe per vedere le novità. Nel caso di ora di cena, consiglio di entrare al ristorante. Di solito prendo carne con patatine. Difficile non incontrare Italiani !!!!! Si arriva facilmente in metropolitana.

Food was lovely and good prices for a cafe in London. Our waitress khyati was very polite and attentive making sure we liked our order and we had everything we wanted. I would definitely recommend this place to anyone who has good taste in food.

Ottimo Servizio e posto davvero spettacolare ed accogliente; il menù gruppo è stato davvero abbondante e i ragaZi che mi hanno servito insieme al gruppo sono stati efficienti e disponibilissimi! Ci rivediamo ad aprile!! Bey bye

I went here with my music class. It was really cool to visit as someone who has never been to a hard rock cafe before. Good service from Medhi and Patel!

Amazing food and great environment. We are really grateful for excellent service. Thanks to Florin who attended our table; was incredibly nice and helpful.

Thanks to the waiter Gabs for his good service

Everything was great excellent customer service, our server was Gabs

Really good lunch at HRC today, Gabs was really nice and it was an overall good experience 👍👍👍

Quick service, good food and Gabs was a great server! Recommend!

First time for the wifey.. She enjoyed it!

I went to order a drink with someone and they moved us to the bar. I asked them to move us to a table to which they made too many buts. I know I went for a drink but I would have ordered something else without much problem but they saw more of what I was drinking at that moment than what I could have eaten afterwards (even though there were several empty tables for two). It wasn't a bad experience but they should improve in that simple aspect. Another detail was that I wanted to buy those famous Hard Rock t-shirts but THERE WAS NO ONE TO PAY FOR IT despite it being a peak time. A little improvement in that wouldn't hurt.

Florin is a great server waiter

Would have given 5 stars but this tourist doesnt like the concept of a 12.5% service charge appearing on my bill. Happy to tip an amount of my choice.

Florin was the one who helped me, he was very kind and good hon.

Service was fast and friendly. Food was delicious. Portions were big. Prices a little expensive but it is London so was expected.

Amazing people and amazing food

I am Fun of the Hard Rock cafe where I travel and a collector of its souvenirs. I only visited the shop. I wish there was all the variety there was in the Picadilly Circus logo and the London logo. Otherwise, Ms. MADDI's service was excellent!! Keep Rockin'!!!

Me and my wife came here before The Book of Mormon show - and we ordered the Messi Chicken Sandwich, Moving Mountains Burger and the Hot Fudge Brownie. And oh my word, it was incredible. Thiago was our server, and the man deserves a raise! He was so hospitable, made us feel incredibly welcome and was very respectful. Not to mention the restaurant is HUGE and is full of memorabilia! Thank you Thiago for an unforgettable experience!

Excellent food and very nice staff!!!

What a great experience! We had the best time and to top it off the service from Anselmo was so personal!

Very welcoming place, the food is excellent, the fact of having many historical objects of singers makes it excellent But above all Mariano number one!!!

Absolutely brilliant time dining here on Friday. Couldn’t have had a better server - Florin - provided everything we wanted, brilliant at choices and making sure we all got what we wanted. Fair prices too for London, and great food. The service made it even better, and couldn’t have wished for a better server. Will definitely be coming again when down in London next.

Hospitality at its best , FLORIN must be appreciated 👌 👍 😍 , awesome food and service.

Big thanks to Florin for the service!

We had a wonderful experience in Hard Rock. Their hospitality is so appreciated, especially our customer representative Florian.

Nice vibe with awesome food and service. Florian is the guy whom I should give a special thanks. He was very friendly with awesome service. In my opinion its a must visit spot for food and drinks.

Great place, very warm welcome from Florin, he is great, he provides good information and makes an effort to speak French. Thank you so much

Good restaurant, especially Florin is a very good waiter!

Went here this evening and was served by Ivan, amazing meal and great customer service

The best Hard rock caffe in London with best shop, great stuff

Had a burger and there was a surprisingly large selection in the shop. Any time.

Florin was a GREAT server and really Nice and just a cool guy in general ❤️

Florin was super attentive to us and the children!

When the bill came they added a 12% service fee that wasn´t mentioned anywhere on the menu´s. If you want to add somthing to the bill be honest and put it on the menu. When asked they said "ooh this is optional but it´s the salery for the staff." This is an american restaurant it´s a custum here, so is mc donalds. They didn´t charge me a service fee.

Thanks you very much Gabs, everything was amazing.

Thank you very much Gabs, the food and service was great!

The food was amazing and the service was amazing. Florin was very helpful and entertaining, he sure knows how to make you leave with a smile :)

Thanks for the great evening Florin! The food was perfect.

Thanks Gabs for a great meal!! Will be back

Thank you Gabs, delicious meal and excellent service

Thank you very much Gabs, you made our moment great… 👍

A place not just for Rock fans.....excellent menu with attention to intolerances.

Really enjoyed the whole experience. Didnt have to wait for the food or drinks. Waiter was very helpful.

Super organized. Very nice staff, fast service, food came quickly hot 🔥 and tasty. 👍

Great food, great service! Thank you very much Gabs :)

Thank you very much Gabs and Francesco for the beautiful service !!!

Gabs and Francesco were the best!!! Thank you

Popped in for lunch, were greeted by a pleasant member of staff. Before I ordered I noticed that there was food still on my fork, I asked for a clean fork and the waitress was quite rude in her response and sarcastic when she delivered the clean cutlery. We got two bottles of coke which were room temperature so quite disappointing. The food WAS good and we both enjoyed our meals, when the bill arrived there was a 12.5% service charge added, I didn't feel the service warranted 12.5% so left a smaller tip of 10% which I thought was reasonable. The waitress wasn't happy with this and questioned me on my decision, she then literally stomped off like a toddler.

Thanks gabs 💕 everything perfect ⭐⭐⭐⭐⭐

Musical culinary experience!!! Exhibition of guitars and surrral clothes!!!

Thank you Gabs ! Awesome service

Iconic venue located in the heart of London. The booking service was impeccable and the staff extremely helpful and kind. The food is very plentiful and distinctive. The shopping area is also beautiful

The store is incredible! Big plus on the telephone booth that One Direction used for their 2nd album which they placed in the store. At the bottom of the stairs is the restaurant; rather large with lots of celebrity stuff on the walls. My favorite Freddie Mercury ♥️. As for the food, a little expensive but still very good. Little extra for one of the waiters who left us a THANK YOU on the receipt (;

Always busy. Always ask if we have a reservation and we don’t. Always say they don’t have room for us even when there’s tables open. The ability to take away is there but nobody seems to know how to fill those orders. While waiting, the floors and countertops were super sticky. The food was OK.

The place is magnificent, but very expensive

Florin was amazing, we had a great time!!

Florin was an amazing server! Food was delicious! Will come again!

Florin was the best! Definitely will bring coming back.

Florin was perfect during our dinner at HRC.

Hard Rock is always a certainty and is also confirmed in London in its historic location of Piccadilly Circus. Impeccable service, delicious burgers and many historical memorabilia from the greats of music.

Thank you Florin for your sympathy throughout the service!

Very good experience thanks to Florin!! The best server

Great experience in a very nice atmosphere. The waiter, MARCOS, really very pleasant and friendly. I recommend it.

We had our Waiter Florin and we loved him, he is so nice und funny! It was a wonderful evening/night at your restaurant!! The food was veery deliciouse too🥰

Florin is the best!! All was good!! 🫶🏻🫶🏻🫶🏻

Thanks for the nice evening Gabs!

The waiter Anselmo was very kind in making us feel at ease straight away and advising us on what to eat. Excellent preparation also from the rest of the staff

I can't evaluate it, we just left the place. We are traveling with friends. We were super upset with Mariano's service. My husband and I were finishing a work meeting, we chose a drink, and the attendant wanted us to choose the food quickly, as if I would be lucky enough to point it out on the menu, since I was on a work call. Minutes later, he insisted on choosing again, I pointed to an appetizer, and we ordered a drink... he was super rude, wanting speed and for me to choose more dishes... we were embarrassed by the approach, we managed to hang up the phone and left the table. We are fans of the brand, we have visited several and enjoyed drinking, eating and shopping in the store... very dissatisfied. There has never been such treatment in any chain restaurant. I don't even know what the decor is like.

Great food, great place, great service, Anselmo very gently and professional person, for sure I’ll come again next time in London

Maintains the essence of Hard Rock Café. Very good attention from Anselmio

While in London, we went to dinner on a Saturday evening. No waiting time. The kitchen is very good. You will find American classics there. Our server was very friendly. Price level: these are London prices and therefore expensive... We are not used to it in France but water and service are not included in the prices displayed. I recommend this address if you are passing through.

Gabs was amazing! Tended our every need. Was cheeky, happy and helpful! Great Server! Thank you Gabs

GABS thank for very good service

Just get a well done cheese burger from there and ice cream at the end and call it a day. Truly magnificent historical place to be.

Fantastic visit, food was amazing, had a great chat with Bruno, who did a wonderful job, can't wait to go back again

I have been to many different Hard Rock Cafes around Europe. It never fails, good food, good atmosphere and everything. Thanks to our waiter, Florin!

Thank you Gabs for your kindness, your availability and your professionalism

Anselmo treated us excellently!!! Thanks from CDMX

I had dinner here and found Anselmo, a great Italian waiter, super helpful and kind and he also knew how to give me excellent advice!

I went with my family on vacation and let me tell you I will be coming back the food and service was incredible

Whoever the man was standing at the entrance welcoming people to their tables from the entrance to the ground floor on 12th September at around 10PM is a horrible person. He was very nice at the start and asked me if I would like to have a drink at the bar or at the table. Once my friend walked in - who wasn’t dressed as well as me - his attitude changed immediately - said that they haven’t got any tables or spaces available. I asked him about the bar seats and he pretended to call someone but I already knew what he was going to say. He looks like a nerd with glasses for reference. I wish he could see this and realise that he wouldn’t have let himself in with that attitude and his appearance. This incident made me feel so awful for my friend as he knew why we’d not been allowed it, it was very obvious. I really wish I said something more that night but that would’ve put me in the same boat as that boy.

The Hard Rock never disappoints, a unique environment, extremely friendly staff and the sandwiches, as always, truly divine. There really should be one in every city because the excellence of this chain is unmatched

Just drinks but the bar staff were great always attentive

Went to eat and drink something, me and a friend decided to get the buffelo wings but they were absolutely unbeatable. Way to sour. Also for dessert we got the „original NY cheese cake“ wich was bothing to a NY Cheesecake it was not baked. When told to the waiter he told us that its normal for a cheesecake not to be baked. 🤷🏽‍♂️🤦🏽‍♂️. Well not everything was bad the Strawberry’s Lemonade was pretty good.👍🏽👍🏽

Nice place and very good service

Average is kind. The service from our bloke was awful, once he’d placed our initial order we had to keep chasing him for drinks and even the bill. The. Burgers were slapped together, wet average, nachos were good. Very expensive by London standards. And then they had the cheek to add a compulsory tip. The shop upstairs is ok. But there are many better hard rock restaurants, this one was underground, dark and dingy.

Great time eating and seeing the largest Hard Rock cafe.

awesome restaurant! the service was great and so was the food, Florin has been very kind and disponibile to us. would definitely recommend

Thank you at aslemo for your kindness.

Anselmo is very kind and very knowledgeable. It made us feel good

Florin has been our super server today. Thank you!

We had the best service from Florin!!

Florin was our server and was really nice! He managed to bring us delicious food and made us leave with a smile.

Florin is definitively fantastic

Florin, impeccable service!!! Smiling!

Great food and service. Awesome atmosphere. Our Waiter Anselmo went above and beyond. We purchased merchandise upstairs too. Highly recommended.

The first thing you notice is the beautiful furnishings. The restaurant is located in the basement, which completely separates it from the stressful everyday life outside at Piccadilly Circus. The food was delicious, service was quick despite the high number of guests. Ambience was nice and of course nothing to criticize

Everything das delicious and Gabs was the best! He was so nice and delivered the food super fast! Thank you!!

Thank you gabs. It was a Great time :)